HP Printers - Supported Citrix Presentation Server environments
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...and as stand-alone network printers using parallel cables and USB cables. Note on printer drivers used - Note on hardware used throughout the testing process; Printers were connected to client and server systems using HP Jetdirect print server devices. Newer driver... version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology...
...and as stand-alone network printers using parallel cables and USB cables. Note on printer drivers used - Note on hardware used throughout the testing process; Printers were connected to client and server systems using HP Jetdirect print server devices. Newer driver... version 11.x HP LaserJet 3020 HP Universal, PCL, PS printers & 32-bit/64-bit drivers HP Officejet Pro K5400 HP Officejet Pro L7680 All-in-One HP Deskjet 5440 HP Business Inkjet 1100 HP Officejet 720 HP LaserJet 3200 HP LaserJet 4000 HP Designjet 4000 PostScript HP Color LaserJet 3000 Testing methodology...
HP Color LaserJet 2700 - Software Technical Reference
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... HP Color LaserJet 2700n model printers contain onboard networking support. NOTE The HP Color LaserJet 2700 model printer does not contain onboard networking support for the HP Color LaserJet 2700n model printer. This printer model does not require the use of an external Jetdirect box for the following Network Settings sub-folder screens: ● IP Configuration ● Advanced ● SNMP ● Network Summary CAUTION Changing network settings can cause communication problems...
... HP Color LaserJet 2700n model printers contain onboard networking support. NOTE The HP Color LaserJet 2700 model printer does not contain onboard networking support for the HP Color LaserJet 2700n model printer. This printer model does not require the use of an external Jetdirect box for the following Network Settings sub-folder screens: ● IP Configuration ● Advanced ● SNMP ● Network Summary CAUTION Changing network settings can cause communication problems...
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...to use these options, the Device Settings tab for MS Windows ENWW Device Settings tab features 179 HP PCL 6 and PS emulation unidrivers for the PS Emulation Unidriver also includes the following options appear ...printer's total physical memory. Images sent as JPEG are printed as bitmaps, resulting in the software program. Additional Device Settings options (PS Emulation Unidriver only) In addition to these options might print without problems. If problems occur while printing, select Disabled and print the document again. This option provides additional capabilities for network...
...to use these options, the Device Settings tab for MS Windows ENWW Device Settings tab features 179 HP PCL 6 and PS emulation unidrivers for the PS Emulation Unidriver also includes the following options appear ...printer's total physical memory. Images sent as JPEG are printed as bitmaps, resulting in the software program. Additional Device Settings options (PS Emulation Unidriver only) In addition to these options might print without problems. If problems occur while printing, select Disabled and print the document again. This option provides additional capabilities for network...
HP Color LaserJet 2700 - Software Technical Reference
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...If these steps do not resolve the problem, delete the incorrect print queue, click Add, select the printer from the hub. Empty the Trash. 4. HP Embedded Web Server (EWS) HP EWS is an embedded web server in Library/Printers/PPDs/Contents/Resources:.lproj, where is ... uninstall the Macintosh Printing System. 1. Delete the print queue with the incorrect type (for the HP Color LaserJet 2700 PPD. Reinstall the printer software. 4. Uninstall the Macintosh printing system Follow these instructions to the HP EWS ● Status tab ● Settings tab ● Networking tab Macintosh 202 ...
...If these steps do not resolve the problem, delete the incorrect print queue, click Add, select the printer from the hub. Empty the Trash. 4. HP Embedded Web Server (EWS) HP EWS is an embedded web server in Library/Printers/PPDs/Contents/Resources:.lproj, where is ... uninstall the Macintosh Printing System. 1. Delete the print queue with the incorrect type (for the HP Color LaserJet 2700 PPD. Reinstall the printer software. 4. Uninstall the Macintosh printing system Follow these instructions to the HP EWS ● Status tab ● Settings tab ● Networking tab Macintosh 202 ...
HP Color LaserJet 2700 - Software Technical Reference
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... with the HP Color LaserJet 2700 printer. Verify that are used . Connect the network cable or USB cable to the device. send a print job to the device and the correct installation procedure and the correct port setting are located in the util folder on the HP Color LaserJet 2700 software CD... and then reinstall the device software. Engineering Details Table 6-1 Troubleshooting checklist (continued) 4 Does the device print from The software is selected. A port driver problem exists in an .INI file and then attaches the data files to an e-mail that the correct installation...
... with the HP Color LaserJet 2700 printer. Verify that are used . Connect the network cable or USB cable to the device. send a print job to the device and the correct installation procedure and the correct port setting are located in the util folder on the HP Color LaserJet 2700 software CD... and then reinstall the device software. Engineering Details Table 6-1 Troubleshooting checklist (continued) 4 Does the device print from The software is selected. A port driver problem exists in an .INI file and then attaches the data files to an e-mail that the correct installation...
HP Color LaserJet 2700 - Software Technical Reference
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... software CD-ROM: ● Document: HP Color LaserJet 2700 series printer User Guide File name: LJ2700_use_.pdf and LJ2700_use_.chm Path: :\\Manuals\ ● Document: Hewlett-Packard Color LaserJet 2700 series Printing System Install Notes File name: LJ2700_installnotes_.htm Path: :\\Manuals\ ● Uninstall. Fixes will be used to detect the device during a network install. ● Certain high speed USB...
... software CD-ROM: ● Document: HP Color LaserJet 2700 series printer User Guide File name: LJ2700_use_.pdf and LJ2700_use_.chm Path: :\\Manuals\ ● Document: Hewlett-Packard Color LaserJet 2700 series Printing System Install Notes File name: LJ2700_installnotes_.htm Path: :\\Manuals\ ● Uninstall. Fixes will be used to detect the device during a network install. ● Certain high speed USB...
HP Color LaserJet 2700 - User Guide
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... with media 122 Overhead transparency defects 122 Print-quality problems associated with the environment 123 Print quality problems associated with jams 123 Print-quality problems associated with toner buildup inside the printer 123 Using the HP ToolboxFX to troubleshoot print-quality problems 124 Calibrating the printer ...125 Network problems (HP Color LaserJet 2700n only 126 Appendix A Supplies and accessories Parts and supplies ...130 Ordering by using the...
... with media 122 Overhead transparency defects 122 Print-quality problems associated with the environment 123 Print quality problems associated with jams 123 Print-quality problems associated with toner buildup inside the printer 123 Using the HP ToolboxFX to troubleshoot print-quality problems 124 Calibrating the printer ...125 Network problems (HP Color LaserJet 2700n only 126 Appendix A Supplies and accessories Parts and supplies ...130 Ordering by using the...
HP Color LaserJet 2700 - User Guide
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... been printed with the current print cartridge. Print the Configuration page and various other information pages that appears on the printer control-panel display. View color usage information for the printer, such... configuration. After you correct a printer problem, click Refresh status to the following main pages: ● Device status. The number in the print cartridge and the number of memory...printer. ● Event log. Event log The Event log is at the top of the current network configuration, including the IP address and network status. ● Print info pages. View printer...
... been printed with the current print cartridge. Print the Configuration page and various other information pages that appears on the printer control-panel display. View color usage information for the printer, such... configuration. After you correct a printer problem, click Refresh status to the following main pages: ● Device status. The number in the print cartridge and the number of memory...printer. ● Event log. Event log The Event log is at the top of the current network configuration, including the IP address and network status. ● Print info pages. View printer...
HP Color LaserJet 2700 - User Guide
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... time, this buildup can use the Network Settings tab to control the network-related settings for cleaning the paper path. Network settings The network administrator can cause print-quality problems such as toner specks or smearing. ENWW Using the HP ToolboxFX 69 The HP ToolboxFX provides an easy method for the printer when it is connected to configure miscellaneous...
... time, this buildup can use the Network Settings tab to control the network-related settings for cleaning the paper path. Network settings The network administrator can cause print-quality problems such as toner specks or smearing. ENWW Using the HP ToolboxFX 69 The HP ToolboxFX provides an easy method for the printer when it is connected to configure miscellaneous...
HP Color LaserJet 2700 - User Guide
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8 Problem solving This chapter describes what to do if problems arise with your printer. ● Basic troubleshooting checklist ● Control-panel messages ● Jams ● Paper-handling problems ● Printer response problems ● Printer control-panel problems ● Color-printing problems ● Incorrect printer output ● Macintosh problems ● Software program problems ● Print-quality troubleshooting ● Network problems (HP Color LaserJet 2700n only) ENWW 87
8 Problem solving This chapter describes what to do if problems arise with your printer. ● Basic troubleshooting checklist ● Control-panel messages ● Jams ● Paper-handling problems ● Printer response problems ● Printer control-panel problems ● Color-printing problems ● Incorrect printer output ● Macintosh problems ● Software program problems ● Print-quality troubleshooting ● Network problems (HP Color LaserJet 2700n only) ENWW 87
HP Color LaserJet 2700 - User Guide
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...printer memory installed ● The network operating system and configuration (if applicable) ● Printer personality (PCL or PS) NOTE Although additional printer memory can resolve memory problems, improve how the printer handles complex graphics, and improve download times, it takes to print a job: ● Maximum printer...? ● Are genuine HP supplies installed? ● Were recently replaced print cartridges installed correctly, and was the pull tab on the cartridge removed? For additional information about installation and setup, see the printer getting started guide. Basic ...
...printer memory installed ● The network operating system and configuration (if applicable) ● Printer personality (PCL or PS) NOTE Although additional printer memory can resolve memory problems, improve how the printer handles complex graphics, and improve download times, it takes to print a job: ● Maximum printer...? ● Are genuine HP supplies installed? ● Were recently replaced print cartridges installed correctly, and was the pull tab on the cartridge removed? For additional information about installation and setup, see the printer getting started guide. Basic ...
HP Color LaserJet 2700 - User Guide
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... to return the printer to both the printer and the computer. Select the correct printer and port. Connect the printer to verify the printer network configuration, or consult with the network administrator. control panel. Use the network software to a... different power receptacle. The computer is not working correctly. The correct printer and port are using a program that the port is working correctly. A message appears that the printer is connected to check the computer. See USB configuration. The computer port that 2-sided printing...
... to return the printer to both the printer and the computer. Select the correct printer and port. Connect the printer to verify the printer network configuration, or consult with the network administrator. control panel. Use the network software to a... different power receptacle. The computer is not working correctly. The correct printer and port are using a program that the port is working correctly. A message appears that the printer is connected to check the computer. See USB configuration. The computer port that 2-sided printing...
HP Color LaserJet 2700 - User Guide
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Network problems (HP Color LaserJet 2700n only) Check the following items to verify that the printer is correct on the computer. Are the link speed and duplex settings set correctly? Can you begin this setting in Novell NetWare). 7. Click ...the port connection on the back of replies from the printer appears in the right place. b. If you can print, are all configured for the same network. 5. Check your protocol enabled? 126 Chapter 8 Problem solving ENWW See Using printer information pages. 1. Are the network cables connected correctly? Check each cable connection to make ...
Network problems (HP Color LaserJet 2700n only) Check the following items to verify that the printer is correct on the computer. Are the link speed and duplex settings set correctly? Can you begin this setting in Novell NetWare). 7. Click ...the port connection on the back of replies from the printer appears in the right place. b. If you can print, are all configured for the same network. 5. Check your protocol enabled? 126 Chapter 8 Problem solving ENWW See Using printer information pages. 1. Are the network cables connected correctly? Check each cable connection to make ...
HP Color LaserJet 2700 - User Guide
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... desktop computing and printing products. and Canada only), or call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). HP service information To locate HP-Authorized Dealers, call...printer. Software utilities, drivers, and electronic information ● www.hp.com/go/clj2700_software The Web page for the drivers is a suite of the problem. HP direct ordering for accessories or supplies ● United States: www.hp.com/sbso/product/supplies. ● Canada: www.hp... that shipped in networking. HP Instant Support Professional Edition (ISPE) is in English, but you can...
... desktop computing and printing products. and Canada only), or call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada). HP service information To locate HP-Authorized Dealers, call...printer. Software utilities, drivers, and electronic information ● www.hp.com/go/clj2700_software The Web page for the drivers is a suite of the problem. HP direct ordering for accessories or supplies ● United States: www.hp.com/sbso/product/supplies. ● Canada: www.hp... that shipped in networking. HP Instant Support Professional Edition (ISPE) is in English, but you can...
HP Color LaserJet 2700 - User Guide
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... HP Customer Care 138 HP Digital Imaging Options dialog box 50 HP fraud hotline 82 HP ImageREt 72 HP JetReady 6 HP Planet Partners 151 HP SupportPack 140 HP Toolbox FX Print Quality Troubleshooting page 124 Status tab 64 HP ToolboxFX about 8 cleaning printer 86 density settings 68 Device Settings tab 66 Help tab 65 Microsoft Office Basic Colors palette, printing 76 network settings 30 Network...
... HP Customer Care 138 HP Digital Imaging Options dialog box 50 HP fraud hotline 82 HP ImageREt 72 HP JetReady 6 HP Planet Partners 151 HP SupportPack 140 HP Toolbox FX Print Quality Troubleshooting page 124 Status tab 64 HP ToolboxFX about 8 cleaning printer 86 density settings 68 Device Settings tab 66 Help tab 65 Microsoft Office Basic Colors palette, printing 76 network settings 30 Network...
HP Color LaserJet 2700 - User Guide
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... checklist 88 color 114 control panel display 111 control panel messages 89 control panel settings 113 drivers 121 duplexing 110 EPS files 119 fonts 116, 117 jams 94 Macintosh problems 118 media 107 networks 126 nothing prints 111 print quality 122, 124 selecting printer 112 software... 121 toner buildup 123 transparencies 122 tray 3 113 two-sided printing printing 54 troubleshooting 110 types, media HP ToolboxFX settings 68 supported 10 tray selection ...
... checklist 88 color 114 control panel display 111 control panel messages 89 control panel settings 113 drivers 121 duplexing 110 EPS files 119 fonts 116, 117 jams 94 Macintosh problems 118 media 107 networks 126 nothing prints 111 print quality 122, 124 selecting printer 112 software... 121 toner buildup 123 transparencies 122 tray 3 113 two-sided printing printing 54 troubleshooting 110 types, media HP ToolboxFX settings 68 supported 10 tray selection ...
Service Manual
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... also has links to order supplies and to update the printer status. ● Supplies status. View a history of the current network configuration, including the IP address and network status. ● Print info pages. After you correct a printer problem, click Refresh status to find recycling information. ● ...that appears on page 180. 64 Chapter 3 Maintenance ENWW This page indicates printer conditions such as the Supplies Status page and the Demo page. ● Color usage job log. View color usage information for your reference. The Event log also contains a brief ...
... also has links to order supplies and to update the printer status. ● Supplies status. View a history of the current network configuration, including the IP address and network status. ● Print info pages. After you correct a printer problem, click Refresh status to find recycling information. ● ...that appears on page 180. 64 Chapter 3 Maintenance ENWW This page indicates printer conditions such as the Supplies Status page and the Demo page. ● Color usage job log. View color usage information for your reference. The Event log also contains a brief ...
Service Manual
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...print-quality problems such as toner specks or smearing. Network settings The network administrator can use the Network Settings tab to control the network-related settings for the following tasks: ● Check the printer status and print information pages. ● Check and change printer system settings. ● Check default print...access in the dock. 2. In HP Director, click Settings. 3. These settings are not available on page 56. Open HP Director by clicking the HP Director icon in order to use Macintosh Configure Device when the printer is directly connected to the computer ...
...print-quality problems such as toner specks or smearing. Network settings The network administrator can use the Network Settings tab to control the network-related settings for the following tasks: ● Check the printer status and print information pages. ● Check and change printer system settings. ● Check default print...access in the dock. 2. In HP Director, click Settings. 3. These settings are not available on page 56. Open HP Director by clicking the HP Director icon in order to use Macintosh Configure Device when the printer is directly connected to the computer ...
Service Manual
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... cable. ● Place the product on the printed circuit assembles. After a faulty part is located, the printer can usually be repaired at the assembly level by replacing fieldreplaceable units (FRUs). Troubleshoot the problem by using the printer internal diagnostics and the following two-step process: ... Removal and replacement strategy 95 Some mechanical assemblies might need to the major system (for example, the network or server, or the printer). 2. Isolate the problem to be repaired at the subassembly level. Hewlett-Packard Company does not support replacement of components on an...
... cable. ● Place the product on the printed circuit assembles. After a faulty part is located, the printer can usually be repaired at the assembly level by replacing fieldreplaceable units (FRUs). Troubleshoot the problem by using the printer internal diagnostics and the following two-step process: ... Removal and replacement strategy 95 Some mechanical assemblies might need to the major system (for example, the network or server, or the printer). 2. Isolate the problem to be repaired at the subassembly level. Hewlett-Packard Company does not support replacement of components on an...
Service Manual
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...network and ensure that the failure is associated with any print-quality issues, calibrate the printer. If so, wipe affected parts dry or leave the printer on for and remove any non-HP components (print cartridges, memory modules, and EIO cards) from the printer. ● If the hardware or software configuration has not changed or the problem... is not associated with the printer before ...
...network and ensure that the failure is associated with any print-quality issues, calibrate the printer. If so, wipe affected parts dry or leave the printer on for and remove any non-HP components (print cartridges, memory modules, and EIO cards) from the printer. ● If the hardware or software configuration has not changed or the problem... is not associated with the printer before ...