HP LaserJet Printer Family - Print Media Specification Guide
Page 5
...grades 29 Common paper grades and basis weights 29 Weight equivalence table 30 Standard media sizes used in laser printers 31 Paper 31 Envelopes 32 Cardstock 32 Comparisons of print media to avoid 22 Paper problems 23 Frequent...Gray areas on both sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines ...
...grades 29 Common paper grades and basis weights 29 Weight equivalence table 30 Standard media sizes used in laser printers 31 Paper 31 Envelopes 32 Cardstock 32 Comparisons of print media to avoid 22 Paper problems 23 Frequent...Gray areas on both sides of the paper 17 Preparing laser-printed mailings 17 Shipping and storing print media 19 Environmental considerations 19 3 Troubleshooting Troubleshooting checklist 21 Basic troubleshooting 22 Types of paper smoothness 33 iii Contents 1 Overview How HP LaserJet printers work 2 Alternative sources of information 2 2 Guidelines ...
HP LaserJet Printer Family - Print Media Specification Guide
Page 7
...media are discussed in this guide, the information pertains to laser printer users. This document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500, or HP LaserJet 2000 printers. See the user guide for each printer for that is being scanned, copied, or faxed through ... overhead transparencies, can be caused by poor-quality print media. It also contains information to help troubleshoot HP LaserJet printer problems that came with laser printers. You might encounter some terms that are unfamiliar to ensure consistent performance and long-term reliability, ...
...media are discussed in this guide, the information pertains to laser printer users. This document does not support HP LaserJet 2686A, HP LaserJet Plus, HP LaserJet 500, or HP LaserJet 2000 printers. See the user guide for each printer for that is being scanned, copied, or faxed through ... overhead transparencies, can be caused by poor-quality print media. It also contains information to help troubleshoot HP LaserJet printer problems that came with laser printers. You might encounter some terms that are unfamiliar to ensure consistent performance and long-term reliability, ...
HP LaserJet Printer Family - Print Media Specification Guide
Page 27
The following sections further explain the possible causes of and solutions to print-media problems. Troubleshooting checklist Ask the following questions to determine if the print media is causing print-quality problems: ❏ Does your print-quality problems isolated to a ...? (See "Types of the environment in which the printer operates or in which the print media is not in good condition. Is the media bent or wrinkled? ❏ Are you using media" on page 3.) ❏ Is the media in good condition? 3 Troubleshooting Print-quality and media-handling problems usually result from...
The following sections further explain the possible causes of and solutions to print-media problems. Troubleshooting checklist Ask the following questions to determine if the print media is causing print-quality problems: ❏ Does your print-quality problems isolated to a ...? (See "Types of the environment in which the printer operates or in which the print media is not in good condition. Is the media bent or wrinkled? ❏ Are you using media" on page 3.) ❏ Is the media in good condition? 3 Troubleshooting Print-quality and media-handling problems usually result from...
HP LaserJet Printer Family - Print Media Specification Guide
Page 28
...that have clasps, snaps, tie strings, windows, or synthetic materials. Types of this troubleshooting section for HP color LaserJet printers). See the support documentation for your printer user guide, or see the troubleshooting section in the tray. q Envelopes that melt, vaporize, offset, discolor, or release ...over in the input tray, or turn it 180° in your envelope and see further troubleshooting information. 4 Read the remainder of print media to work with your HP LaserJet printer: q Print media, media coatings, dyes, or inks that contain materials that are not ...
...that have clasps, snaps, tie strings, windows, or synthetic materials. Types of this troubleshooting section for HP color LaserJet printers). See the support documentation for your printer user guide, or see the troubleshooting section in the tray. q Envelopes that melt, vaporize, offset, discolor, or release ...over in the input tray, or turn it 180° in your envelope and see further troubleshooting information. 4 Read the remainder of print media to work with your HP LaserJet printer: q Print media, media coatings, dyes, or inks that contain materials that are not ...
HP LaserJet Printer Family - Print Media Specification Guide
Page 29
...a newly opened ream. Paper might not be picked up in "Guidelines for more information, see the documentation that came with your printer. Chapter 3 Troubleshooting 23 Frequent paper jams The following table lists possible causes of talc and calcium carbonate. q Change the paper type or manually feed...Paper is too dry or too moist. Cause Action(s) Paper is not near a window or a heat or air vent. For most HP LaserJet printers you can use a cleaning page to negotiate the basis weight that the paper does not exceed the paper might contain higher filler levels ...
...a newly opened ream. Paper might not be picked up in "Guidelines for more information, see the documentation that came with your printer. Chapter 3 Troubleshooting 23 Frequent paper jams The following table lists possible causes of talc and calcium carbonate. q Change the paper type or manually feed...Paper is too dry or too moist. Cause Action(s) Paper is not near a window or a heat or air vent. For most HP LaserJet printers you can use a cleaning page to negotiate the basis weight that the paper does not exceed the paper might contain higher filler levels ...
HP LaserJet Printer Family - Print Media Specification Guide
Page 31
q You might need to acclimate the paper to your printer. Therefore, if you are feeding the paper in portrait mode (vertically), if possible. Chapter 3 Troubleshooting 25 q The grain of the paper can cause curl are experiencing curl, try feeding the paper in landscape mode (horizontally)... printing process, the paper is not available with your environment to reverse the direction of the paper. Reducing post-image curl When an HP LaserJet printer prints a sheet of paper, the sheet can develop a curvature that can affect the curl of the paper. q Turn the paper stack...
q You might need to acclimate the paper to your printer. Therefore, if you are feeding the paper in portrait mode (vertically), if possible. Chapter 3 Troubleshooting 25 q The grain of the paper can cause curl are experiencing curl, try feeding the paper in landscape mode (horizontally)... printing process, the paper is not available with your environment to reverse the direction of the paper. Reducing post-image curl When an HP LaserJet printer prints a sheet of paper, the sheet can develop a curvature that can affect the curl of the paper. q Turn the paper stack...
HP LaserJet Printer Family - Print Media Specification Guide
Page 33
...Wrinkling Wrinkles that came with your environment in heat and moisture. (See "Preparing print media for use" on page 4.) Chapter 3 Troubleshooting 27 See "Envelope construction" on envelopes Cause Envelope has seams or multiple layers. q You might need to acclimate the envelope from the... storage environment to your printer. q Reduce background (gray shading in the q envelope construction. Action(s) q Avoid printing over seams or other multiple-layer areas. The...
...Wrinkling Wrinkles that came with your environment in heat and moisture. (See "Preparing print media for use" on page 4.) Chapter 3 Troubleshooting 27 See "Envelope construction" on envelopes Cause Envelope has seams or multiple layers. q You might need to acclimate the envelope from the... storage environment to your printer. q Reduce background (gray shading in the q envelope construction. Action(s) q Avoid printing over seams or other multiple-layer areas. The...
HP LaserJet Printer Family - Print Media Specification Guide
Page 52
... groundwood, defined 41 Gurley units 33 H heat, fuser operations of 2 temperature specifications 10 heavy paper HP 36 standard sizes 32 troubleshooting 23 using 7 high gloss laser paper, hp 36 hollow images, troubleshooting 28 HP color LaserJet printers bond paper, using 4 colored paper, using 8 furnish defined 41 specifications 10 fuser buildup on 6 operations of 2 temperature specifications 10 fusing compatibility...
... groundwood, defined 41 Gurley units 33 H heat, fuser operations of 2 temperature specifications 10 heavy paper HP 36 standard sizes 32 troubleshooting 23 using 7 high gloss laser paper, hp 36 hollow images, troubleshooting 28 HP color LaserJet printers bond paper, using 4 colored paper, using 8 furnish defined 41 specifications 10 fuser buildup on 6 operations of 2 temperature specifications 10 fusing compatibility...
HP LaserJet Printer Family - Print Media Specification Guide
Page 53
... specifications 15 storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading...
... specifications 15 storing 15 labels, ream 5 laid finishes 6 landscape orientation 25 laser-grade paper 7 LaserJet 2000 1 LaserJet 2686A 1 LaserJet 500 1 LaserJet Monochrome printers 1 LaserJet monochrome transparencies, hp 37 LaserJet paper, hp 36 LaserJet Plus 1 LaserJet printers media designed for 1 operations 2 lasers, operations of 2 letterhead HP papers 36 specifications 8 types of 4, 6 letters, troubleshooting 28 light paper, troubleshooting 23 Lightenberg Ratio, defined 39 linen papers 6 liner, labels 15 loading...
HP Embedded Web Server - User Guide
Page 13
Configuration Page Use the Configuration page to use this page. 1 2 3 4 5 6 Note: See the table on the following page for information about the callouts. The following illustration and table describe how to view current product settings, help troubleshoot printer problems, and verify the installation of optional accessories, such as dual inline memory modules (DIMMs) or paper-handling devices. ENWW Configuration Page 7
Configuration Page Use the Configuration page to use this page. 1 2 3 4 5 6 Note: See the table on the following page for information about the callouts. The following illustration and table describe how to view current product settings, help troubleshoot printer problems, and verify the installation of optional accessories, such as dual inline memory modules (DIMMs) or paper-handling devices. ENWW Configuration Page 7
HP Embedded Web Server - User Guide
Page 16
...whether or not the supply has reached the low status. Event Log The Event Log shows the most recent printer events, including printer jams, service errors, and other printer errors. The following illustration and table describe how to use this feature to connect to a Web page ... provided by the area For more information, see "Navigating through the HP Embedded Web Server" on page 3. Provides access to occur has the highest number. Shows the internal error code for product-specific troubleshooting information. 10 Viewing Product Status from the product when the error occurred...
...whether or not the supply has reached the low status. Event Log The Event Log shows the most recent printer events, including printer jams, service errors, and other printer errors. The following illustration and table describe how to use this feature to connect to a Web page ... provided by the area For more information, see "Navigating through the HP Embedded Web Server" on page 3. Provides access to occur has the highest number. Shows the internal error code for product-specific troubleshooting information. 10 Viewing Product Status from the product when the error occurred...
HP LaserJet 2300 printer - External Software Technical Reference
Page 19
... management information systems (MIS) personnel, and HP LaserJet printer end-users, as appropriate. The printing system software for the HP LaserJet 2300 printer. The following table contains descriptions of the printer models that can arise while using the printer, and known solutions to those problems System ...scope Introduction Note This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing system software for each printer model accommodates the differences between models. Bundle configurations might vary among countries/regions.
... management information systems (MIS) personnel, and HP LaserJet printer end-users, as appropriate. The printing system software for the HP LaserJet 2300 printer. The following table contains descriptions of the printer models that can arise while using the printer, and known solutions to those problems System ...scope Introduction Note This Software Technical Reference (STR) provides information about and troubleshooting tips for the printing system software for each printer model accommodates the differences between models. Bundle configurations might vary among countries/regions.
HP LaserJet 2300 printer - External Software Technical Reference
Page 232
...commands 107 Send TrueType as Bitmaps option in drivers 118 serial number for printer 45 settings 151 custom preference recall support 151 Settings tab, HP Embedded Web Server 37 shading, configuring for watermarks 72 sharing printer 179 silent installer for Windows 193 Size Is option in drivers 77 sizes ... and drivers supported 154 paper source commands 218 paper type options 82 Source is options in drivers 81 status 45 trays, included 18 troubleshooting 40 diagnostics information, viewing 40 TrueType, sending as bitmaps 68 two-sided printing options in drivers 60 type commands, paper 221 Type ...
...commands 107 Send TrueType as Bitmaps option in drivers 118 serial number for printer 45 settings 151 custom preference recall support 151 Settings tab, HP Embedded Web Server 37 shading, configuring for watermarks 72 sharing printer 179 silent installer for Windows 193 Size Is option in drivers 77 sizes ... and drivers supported 154 paper source commands 218 paper type options 82 Source is options in drivers 81 status 45 trays, included 18 troubleshooting 40 diagnostics information, viewing 40 TrueType, sending as bitmaps 68 two-sided printing options in drivers 60 type commands, paper 221 Type ...
HP LaserJet 2300 printer - User Guide
Page 6
...Information tab 63 Settings tab 63 Networking tab 63 Other links 64 Using HP Web Jetadmin software 64 Using Printer Status and Alerts 65 Managing and configuring printer drivers 66 HP Web Jetadmin software plug-in 66 Customization utility 67 Managing the print ...path and print-cartridge areas 78 Cleaning the fuser 79 4 Problem solving Troubleshooting checklist 82 Troubleshooting general printing problems 83 Printing special pages 87 Understanding printer messages 88 Using the printer online Help system 88 Resolving persistent messages 88 Interpreting control-panel messages 89...
...Information tab 63 Settings tab 63 Networking tab 63 Other links 64 Using HP Web Jetadmin software 64 Using Printer Status and Alerts 65 Managing and configuring printer drivers 66 HP Web Jetadmin software plug-in 66 Customization utility 67 Managing the print ...path and print-cartridge areas 78 Cleaning the fuser 79 4 Problem solving Troubleshooting checklist 82 Troubleshooting general printing problems 83 Printing special pages 87 Understanding printer messages 88 Using the printer online Help system 88 Resolving persistent messages 88 Interpreting control-panel messages 89...
HP LaserJet 2300 printer - User Guide
Page 7
... defect examples 103 Troubleshooting network printing problems 107 Troubleshooting common Windows problems 108 Troubleshooting common Macintosh problems 109 Troubleshooting common PostScript problems 114 5 Service and support Ordering parts, accessories, and supplies 116 Ordering directly from HP 116 Ordering through service or support providers 116 Ordering directly through the embedded Web server (for printers with network connection...
... defect examples 103 Troubleshooting network printing problems 107 Troubleshooting common Windows problems 108 Troubleshooting common Macintosh problems 109 Troubleshooting common PostScript problems 114 5 Service and support Ordering parts, accessories, and supplies 116 Ordering directly from HP 116 Ordering through service or support providers 116 Ordering directly through the embedded Web server (for printers with network connection...
HP LaserJet 2300 printer - User Guide
Page 24
Control panel This section provides information about the control panel and its features: "Control panel layout" on page 22 "Using the printer Help system" on page 25 "Printing control panel menus" on page 25 "Changing control panel settings" on page 25 Control panel layout The control panel ... three light-emitting diode (LED) indicator lights: READY light, DATA light, and ATTENTION light See "Interpreting control-panel messages" on page 89 to identify and troubleshoot control panel messages. 22 Chapter 1 Printer basics ENWW
Control panel This section provides information about the control panel and its features: "Control panel layout" on page 22 "Using the printer Help system" on page 25 "Printing control panel menus" on page 25 "Changing control panel settings" on page 25 Control panel layout The control panel ... three light-emitting diode (LED) indicator lights: READY light, DATA light, and ATTENTION light See "Interpreting control-panel messages" on page 89 to identify and troubleshoot control panel messages. 22 Chapter 1 Printer basics ENWW
HP LaserJet 2300 printer - User Guide
Page 66
...devices, including HP and non-HP printers. Connects to HP Web Jetadmin, click plug-ins, and then click applications. To obtain plug-ins to the support site for the HP color LaserJet 9500 series printer. If installed on a host server, HP Web Jetadmin is... a Web-based software solution for help you close the embedded Web server and reopen it. HP Instant Support™. Download this link to connect to the Internet. Then, you can search for remotely installing, monitoring, and troubleshooting...
...devices, including HP and non-HP printers. Connects to HP Web Jetadmin, click plug-ins, and then click applications. To obtain plug-ins to the support site for the HP color LaserJet 9500 series printer. If installed on a host server, HP Web Jetadmin is... a Web-based software solution for help you close the embedded Web server and reopen it. HP Instant Support™. Download this link to connect to the Internet. Then, you can search for remotely installing, monitoring, and troubleshooting...
HP LaserJet 2300 printer - User Guide
Page 74
... page 143. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to PRINT CONFIGURATION, and then press An example of the HP Jetdirect print server appears on the options currently installed in the program or printer driver.) For a complete list of these pages nearby for the menus...
... page 143. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to PRINT CONFIGURATION, and then press An example of the HP Jetdirect print server appears on the options currently installed in the program or printer driver.) For a complete list of these pages nearby for the menus...
HP LaserJet 2300 printer - User Guide
Page 83
4 Problem solving This section will help you troubleshoot and solve minor printer problems. "Troubleshooting checklist" on page 82 "Troubleshooting general printing problems" on page 83 "Printing special pages" on page 87 "Understanding printer messages" on page 88 "Clearing jams" on page 97 "Troubleshooting print-quality problems" on page 102 "Troubleshooting network printing problems" on page 107 "Troubleshooting common Windows problems" on page 108 "Troubleshooting common Macintosh problems" on page 109 "Troubleshooting common PostScript problems" on page 114 ENWW 81
4 Problem solving This section will help you troubleshoot and solve minor printer problems. "Troubleshooting checklist" on page 82 "Troubleshooting general printing problems" on page 83 "Printing special pages" on page 87 "Understanding printer messages" on page 88 "Clearing jams" on page 97 "Troubleshooting print-quality problems" on page 102 "Troubleshooting network printing problems" on page 107 "Troubleshooting common Windows problems" on page 108 "Troubleshooting common Macintosh problems" on page 109 "Troubleshooting common PostScript problems" on page 114 ENWW 81
HP LaserJet 2300 printer - User Guide
Page 84
... sure that you have installed the HP LaserJet 2300 series printer driver. If the problem persists, check these troubleshooting sections: "Printing special pages" on page 87 "Troubleshooting general printing problems" on page 83 "Troubleshooting network printing problems" on page 107 "Troubleshooting common Windows problems" on page 108 "Troubleshooting common Macintosh problems" on page 109 "Troubleshooting common PostScript problems" on page...
... sure that you have installed the HP LaserJet 2300 series printer driver. If the problem persists, check these troubleshooting sections: "Printing special pages" on page 87 "Troubleshooting general printing problems" on page 83 "Troubleshooting network printing problems" on page 107 "Troubleshooting common Windows problems" on page 108 "Troubleshooting common Macintosh problems" on page 109 "Troubleshooting common PostScript problems" on page...