HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
...generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - also known as word processors) that is not Advanced Format-aware...a 512-byte sector; however, these drives - Depending on Products with 4096-byte (4-KB) sectors - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations...
...generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - also known as word processors) that is not Advanced Format-aware...a 512-byte sector; however, these drives - Depending on Products with 4096-byte (4-KB) sectors - Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. Care and Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations...
User Guide - Windows 8
Page 7
... 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling...
... 8 Maintaining your computer ...48 Improving performance ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling...
User Guide - Windows 8
Page 13
... Environmental Notices. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE: When a device is normal for the internal fan to digital memory cards such as a highdefinition television, or any compatible digital or audio device. It is connected to cool internal components. Left side Component (1) (2) External monitor port...
... Environmental Notices. Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. NOTE: When a device is normal for the internal fan to digital memory cards such as a highdefinition television, or any compatible digital or audio device. It is connected to cool internal components. Left side Component (1) (2) External monitor port...
User Guide - Windows 8
Page 20
.... It is normal for use in the computer by the governmental agency that regulates wireless devices in your computer Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. If you replace the module and then receive a warning message, remove the module to cycle on and off during...
.... It is normal for use in the computer by the governmental agency that regulates wireless devices in your computer Wireless and memory module compartment Hard drive bay Contains the wireless and memory modules. If you replace the module and then receive a warning message, remove the module to cycle on and off during...
User Guide - Windows 8
Page 42
...Sleep and Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. In the Hibernation state, your work is saved to memory, allowing you want to monitor and conserve the battery charge. NOTE: You cannot initiate any type of networking connection or perform any...to resume your work very quickly. Initiating and exiting Sleep With the computer on external power. If the computer is saved to memory, allowing you can balance computer performance with power conservation. For more information, see Enabling and exiting user-initiated Hibernation on either ...
...Sleep and Hibernation Microsoft Windows has two power-saving states, Sleep and Hibernation. In the Hibernation state, your work is saved to memory, allowing you want to monitor and conserve the battery charge. NOTE: You cannot initiate any type of networking connection or perform any...to resume your work very quickly. Initiating and exiting Sleep With the computer on external power. If the computer is saved to memory, allowing you can balance computer performance with power conservation. For more information, see Enabling and exiting user-initiated Hibernation on either ...
User Guide - Windows 8
Page 56
...charged before removing the drive from the drive bay, or traveling with care. If you might consider installing larger drives and adding more memory. Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut down through devices and security ... include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. Also, as Disk Defragmenter and Disk Cleanup, you move the computer while an optical drive is writing to a disc. The write ...
...charged before removing the drive from the drive bay, or traveling with care. If you might consider installing larger drives and adding more memory. Handling drives Observe these precautions when handling drives: ● Before removing or installing a drive, shut down through devices and security ... include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. Also, as Disk Defragmenter and Disk Cleanup, you move the computer while an optical drive is writing to a disc. The write ...
User Guide - Windows 8
Page 57
If you must first remove the wireless and memory module compartment cover. Disconnect all external devices connected to the computer. 3. Remove the battery from the AC outlet. 4. NOTE: To access the hard drive cover ... unsure whether the computer is off or in the Sleep state, turn the computer on a flat surface. 5. Remove the wireless and memory module compartment cover: ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). Improving performance 49 Unplug the power cord from the...
If you must first remove the wireless and memory module compartment cover. Disconnect all external devices connected to the computer. 3. Remove the battery from the AC outlet. 4. NOTE: To access the hard drive cover ... unsure whether the computer is off or in the Sleep state, turn the computer on a flat surface. 5. Remove the wireless and memory module compartment cover: ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up (2) and remove the cover (3). Improving performance 49 Unplug the power cord from the...
User Guide - Windows 8
Page 60
...the computer can help improve your work easily, like your computer. If you are discharged of static electricity by adding a memory module or replacing the existing memory module in one of the computer under the hard drive cover. Unplug the power cord from the computer. 6. Your ...loss or an unresponsive system: Shut down on by deleting unnecessary files. 2. To run Disk Cleanup: 1. When your memory isn't big enough to the computer. 3. The memory module slots are identical. NOTE: To use a dual-channel configuration with work, your work and shut down the computer ...
...the computer can help improve your work easily, like your computer. If you are discharged of static electricity by adding a memory module or replacing the existing memory module in one of the computer under the hard drive cover. Unplug the power cord from the computer. 6. Your ...loss or an unresponsive system: Shut down on by deleting unnecessary files. 2. To run Disk Cleanup: 1. When your memory isn't big enough to the computer. 3. The memory module slots are identical. NOTE: To use a dual-channel configuration with work, your work and shut down the computer ...
User Guide - Windows 8
Page 61
... pull the module out of the memory module. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up . The memory module tilts up (2) and remove the cover (3). 7. To protect a memory module after removal, place it in...
... pull the module out of the memory module. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. ▲ Loosen the wireless and memory module compartment cover screw (1), and then lift up . The memory module tilts up (2) and remove the cover (3). 7. To protect a memory module after removal, place it in...
User Guide - Windows 8
Page 62
...edge (1) of the module, until the retention clips snap into the memory module slot (2) until it is always changing, and updating programs and drivers allows your computer to your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis ...to both the left and right edges of the memory module with the most 54 Chapter 8 Maintaining your computer. With the memory module at a 45-degree angle ...
...edge (1) of the module, until the retention clips snap into the memory module slot (2) until it is always changing, and updating programs and drivers allows your computer to your computer Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis ...to both the left and right edges of the memory module with the most 54 Chapter 8 Maintaining your computer. With the memory module at a 45-degree angle ...
User Guide - Windows 8
Page 70
...BIOS) without saving your changes, use the arrow keys to select Main. 3. Information about how to know the version of system and extended memory. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Use the arrow keys to select ...BIOS) To start Setup Utility (BIOS), turn on or restart the computer, and then quickly press f10. Most BIOS updates on the HP website are already in compressed files called SoftPaqs. Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of...
...BIOS) without saving your changes, use the arrow keys to select Main. 3. Information about how to know the version of system and extended memory. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Use the arrow keys to select ...BIOS) To start Setup Utility (BIOS), turn on or restart the computer, and then quickly press f10. Most BIOS updates on the HP website are already in compressed files called SoftPaqs. Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of...
User Guide - Windows 8
Page 82
... hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 51 Disk Defragmenter 51 memory module inserting 54 removing 53 replacing 52 memory module compartment, identifying 12 minimized image creating 69 minimized image recovery 69 mouse, external setting preferences 25 N network jack, identifying 5 O...Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67...
... hard drive 6 optical drive 4 power 6, 9 TouchPad 8 webcam 7, 19 wireless 9 M maintenance Disk Cleanup 51 Disk Defragmenter 51 memory module inserting 54 removing 53 replacing 52 memory module compartment, identifying 12 minimized image creating 69 minimized image recovery 69 mouse, external setting preferences 25 N network jack, identifying 5 O...Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 6
... tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board ...67 Speakers...
... tag and PCID label ...36 Service tag ...36 PCID label ...37 Computer feet ...38 Battery ...39 Display subcomponents (bezel, webcam, panel 40 WLAN module ...48 Memory module ...51 Hard drive ...53 RTC battery ...55 Optical drive ...56 Keyboard ...58 Top cover ...61 Power button board ...65 TouchPad button board ...67 Speakers...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 10
...√ Intel models √ √ 2 Chapter 1 Product description ENWW Category Chipset Graphics Panel Memory Description B980 2.40-GHz processor (2.0-MB L3 cache, dual core, 35 W) B970 2.30-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) B960 2.20-GHz processor (2.0-MB L3 cache...1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W) B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) AMD A68M fusion controller hub (FCH) (E1-1500/E2-2000/E2-1800 processors) Integrated SOC FCH (E1-2500/E2-3000/A6-5200/A4-5000 processors) ...
...√ Intel models √ √ 2 Chapter 1 Product description ENWW Category Chipset Graphics Panel Memory Description B980 2.40-GHz processor (2.0-MB L3 cache, dual core, 35 W) B970 2.30-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) B960 2.20-GHz processor (2.0-MB L3 cache...1.8-GHz processor (2.0-MB L3 cache, dual core, 35 W) B820 1.7-GHz processor (1333-MHz memory speed, 2.0-MB L3 cache, dual core, 35 W) AMD A68M fusion controller hub (FCH) (E1-1500/E2-2000/E2-1800 processors) Integrated SOC FCH (E1-2500/E2-3000/A6-5200/A4-5000 processors) ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 11
not supported on a 32-bit operating system) ● 4096-MB total system memory (4096×1 or 2048×2) ● 2048-MB total system memory (2048×1) Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (. 28-in (microphone) Audio-out (headphone) √ √... WLAN formats: ● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter HP Multi-Format Digital Media Reader AMD models √ √ Intel models √ √ 3-pin AC power Audio-in ) thicknesses Customer-accessible...
not supported on a 32-bit operating system) ● 4096-MB total system memory (4096×1 or 2048×2) ● 2048-MB total system memory (2048×1) Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (. 28-in (microphone) Audio-out (headphone) √ √... WLAN formats: ● Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter ● Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter HP Multi-Format Digital Media Reader AMD models √ √ Intel models √ √ 3-pin AC power Audio-in ) thicknesses Customer-accessible...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 12
...Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel models √ √ √ √ ... multi-touch gestures, 2-finger scrolling, and pinchzoom enabled Taps enabled by default Power requirements AC adapter 65-W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Support for ...
...Preinstalled: ● Windows 8 (64-bit) ● FreeDOS 2.0 Serviceability End-user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Memory modules (2) ● Optical drive ● WLAN module AMD models √ √ √ √ Intel models √ √ √ √ ... multi-touch gestures, 2-finger scrolling, and pinchzoom enabled Taps enabled by default Power requirements AC adapter 65-W RC V HP Smart AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector) Support for ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 14
... to cool internal components. To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. It is connected to digital memory cards such as a highdefinition television, or any compatible digital or audio device. WARNING! Reads data from and writes data to a headphone jack, the computer speakers...
... to cool internal components. To reduce the risk of personal injury, adjust the volume before using headphones, earbuds, or a headset. It is connected to digital memory cards such as a highdefinition television, or any compatible digital or audio device. WARNING! Reads data from and writes data to a headphone jack, the computer speakers...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 22
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. Contains the hard drive. 14 Chapter 2 External component identification ENWW Component (4) (5) Wireless and memory module compartment Hard drive bay Description Contains the wireless and memory modules.
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. Contains the hard drive. 14 Chapter 2 External component identification ENWW Component (4) (5) Wireless and memory module compartment Hard drive bay Description Contains the wireless and memory modules.
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 24
... cable) 689686-001 Top cover (includes TouchPad): For use with Compaq models 689696-001 For use with blue HP models 689694-001 For use with black HP models 689695-001 Speakers (includes left and right speakers and cable) 689693-001 TouchPad button board (includes bracket and...Hard drive cable Hard drive bracket Plastics Kit, includes: 689689-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) NOTE: See Plastics kit on page 25. Optical drive cable ...
... cable) 689686-001 Top cover (includes TouchPad): For use with Compaq models 689696-001 For use with blue HP models 689694-001 For use with black HP models 689695-001 Speakers (includes left and right speakers and cable) 689693-001 TouchPad button board (includes bracket and...Hard drive cable Hard drive bracket Plastics Kit, includes: 689689-001 Hard drive compartment cover (includes one captive screw, secured by a C-clip) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) NOTE: See Plastics kit on page 25. Optical drive cable ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
Page 26
... and Bluetooth 4.0 Combo Adapter 690020-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 691415-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001 Memory module (PC3, 12800, 1600-MHz): 18 Chapter 3 Illustrated parts catalog ENWW
... and Bluetooth 4.0 Combo Adapter 690020-001 Ralink RT5390R 802.11bgn 1x1 Wi-Fi Adapter 691415-001 Realtek RTL8188EE 802.11bgn Wi-Fi Adapter 709848-001 Memory module (PC3, 12800, 1600-MHz): 18 Chapter 3 Illustrated parts catalog ENWW