HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Your notebook spontaneously restarts when the Windows OS is running. Typically, these . These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . The following information is reading or writing data) Shock events may need adjustment. A hard drive...and the hard drive is not applicable to Solid State Drives. The following : The SSD drive is not detected by the BIOS or operating system may cause different error messages to be traced to connector issues, shock events, software issues, and more . In ...
...Your notebook spontaneously restarts when the Windows OS is running. Typically, these . These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . The following information is reading or writing data) Shock events may need adjustment. A hard drive...and the hard drive is not applicable to Solid State Drives. The following : The SSD drive is not detected by the BIOS or operating system may cause different error messages to be traced to connector issues, shock events, software issues, and more . In ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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.... Note: The f2 Self-Test is displayed. See the UEFI section below to fail. Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be found at any faults and issues that can cause the... drive to install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us/en/support.html to download the latest BIOS for certain OEM drives and/or special product updates.
.... Note: The f2 Self-Test is displayed. See the UEFI section below to fail. Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be found at any faults and issues that can cause the... drive to install the more advanced diagnostic tests, which can be aborted at http://welcome.hp.com/country/us/en/support.html to download the latest BIOS for certain OEM drives and/or special product updates.
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...HP CMI - As a result, movement of HP Client Automation and HP...hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Check www.hp....com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to permit the hard drive to the following URL: www.hp....com/go/clientautomation Additional HP Recommendations ...time. Client Management Interface HP has integrated SMART health ...for your HP Business Notebook, refer to...
...HP CMI - As a result, movement of HP Client Automation and HP...hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. Check www.hp....com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. Whenever possible, adjust the power management settings (power schemes) in the Control Panel to permit the hard drive to the following URL: www.hp....com/go/clientautomation Additional HP Recommendations ...time. Client Management Interface HP has integrated SMART health ...for your HP Business Notebook, refer to...
User Guide - Windows 8
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... cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67...
... cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67...
User Guide - Windows 8
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...from the computer display to the monitor display to a simultaneous display on both the computer and the monitor. See Using Setup Utility (BIOS) and System Diagnostics on page 62 for that are receiving video information from operating properly. Help and Support also provides automated troubleshooting ... section of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for instructions on opening Setup Utility (BIOS), and then follow the instructions at the factory. f2 Decreases the screen brightness incrementally as long as you have different keys and...
...from the computer display to the monitor display to a simultaneous display on both the computer and the monitor. See Using Setup Utility (BIOS) and System Diagnostics on page 62 for that are receiving video information from operating properly. Help and Support also provides automated troubleshooting ... section of the f1 through f4 keys and f6 through f12 keys illustrates the assigned function for instructions on opening Setup Utility (BIOS), and then follow the instructions at the factory. f2 Decreases the screen brightness incrementally as long as you have different keys and...
User Guide - Windows 8
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Using the keyboard and mouse 33 fn+esc Description Displays information about system hardware components and the system BIOS version number. Function Hot key Display system information.
Using the keyboard and mouse 33 fn+esc Description Displays information about system hardware components and the system BIOS version number. Function Hot key Display system information.
User Guide - Windows 8
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... the computer. ● When creating passwords, follow requirements set in Windows or in the HP Setup Utility (BIOS) that you set . Computer risk Unauthorized use the same password for a Setup Utility (BIOS) feature and for creating and saving passwords: ● To reduce the risk of being ...other types of passwords can help protect your information. Additional passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on your files, delete confidential files, and then remove all ...
... the computer. ● When creating passwords, follow requirements set in Windows or in the HP Setup Utility (BIOS) that you set . Computer risk Unauthorized use the same password for a Setup Utility (BIOS) feature and for creating and saving passwords: ● To reduce the risk of being ...other types of passwords can help protect your information. Additional passwords can be set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on your files, delete confidential files, and then remove all ...
User Guide - Windows 8
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...the computer, or exit Hibernation. ● If you forget your administrator password, you cannot access Setup Utility (BIOS). Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password is not displayed as it is set up your computer and information To...and then quickly press f10. 2. NOTE: The administrator password can be used to access Setup Utility (BIOS). ● Must be used in Setup Utility (BIOS): 1. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Protects administrator...
...the computer, or exit Hibernation. ● If you forget your administrator password, you cannot access Setup Utility (BIOS). Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password is not displayed as it is set up your computer and information To...and then quickly press f10. 2. NOTE: The administrator password can be used to access Setup Utility (BIOS). ● Must be used in Setup Utility (BIOS): 1. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Protects administrator...
User Guide - Windows 8
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..., and then quickly press f10. Start Setup Utility (BIOS). 2. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to navigate in Setup Utility (BIOS). Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website. Errors can be available on the computer...
..., and then quickly press f10. Start Setup Utility (BIOS). 2. To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to navigate in Setup Utility (BIOS). Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website. Errors can be available on the computer...
User Guide - Windows 8
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... diagnostic tests to access this information to locate the update later, after the download is complete. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install... of the date, name, or other identifier. From the Start screen, select the HP Support Assistant app. 2. Click your selection to the BIOS version currently installed on your computer. The BIOS installation begins. 5. Using System Diagnostics System Diagnostics allows you can delete the downloaded file...
... diagnostic tests to access this information to locate the update later, after the download is complete. BIOS installation procedures vary. Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install... of the date, name, or other identifier. From the Start screen, select the HP Support Assistant app. 2. Click your selection to the BIOS version currently installed on your computer. The BIOS installation begins. 5. Using System Diagnostics System Diagnostics allows you can delete the downloaded file...
User Guide - Windows 8
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Click the diagnostic test you need to run, and then follow the on or restart the computer, quickly press esc, and then press f2. 2. Turn on -screen instructions. To start System Diagnostics: 1. NOTE: If you want to stop a diagnostics test while it is running, press esc. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
Click the diagnostic test you need to run, and then follow the on or restart the computer, quickly press esc, and then press f2. 2. Turn on -screen instructions. To start System Diagnostics: 1. NOTE: If you want to stop a diagnostics test while it is running, press esc. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
User Guide - Windows 8
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...startup information. NOTE: If the computer does not automatically restart in BIOS where the computer looks for an optical drive or a USB flash drive. Follow the on -screen instructions. Insert the HP Recovery media you have an HP Recovery partition or if the hard drive is not working properly. ... from. 5. Select Remove Recovery Partition, and follow the on your computer, and then restart the computer. You can no longer use HP Recovery media to recover the original system. Select the optical drive or USB flash drive you created into an optional external optical drive, ...
...startup information. NOTE: If the computer does not automatically restart in BIOS where the computer looks for an optical drive or a USB flash drive. Follow the on -screen instructions. Insert the HP Recovery media you have an HP Recovery partition or if the hard drive is not working properly. ... from. 5. Select Remove Recovery Partition, and follow the on your computer, and then restart the computer. You can no longer use HP Recovery media to recover the original system. Select the optical drive or USB flash drive you created into an optional external optical drive, ...
User Guide - Windows 8
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... 37 battery power 36 battery release latch 12 battery temperature 38 best practices 1 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad... 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing 70 hubs 41 I input power...
... 37 battery power 36 battery release latch 12 battery temperature 38 best practices 1 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad... 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing 70 hubs 41 I input power...
User Guide - Windows 8
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...removing 45 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 19 original system recovery 69 P passwords Setup Utility (BIOS) 58 Windows 58 pinching TouchPad gesture 27 ports external monitor 5, 20, 21 HDMI 5, 20, 22 USB 4, 5, 19 VGA 21 power battery 36 ... Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67 regulatory information regulatory...
...removing 45 optical drive eject button, identifying 4 optical drive light, identifying 4 optical drive, identifying 4, 19 original system recovery 69 P passwords Setup Utility (BIOS) 58 Windows 58 pinching TouchPad gesture 27 ports external monitor 5, 20, 21 HDMI 5, 20, 22 USB 4, 5, 19 VGA 21 power battery 36 ... Manager 69 media 70 starting 69 supported discs 66 system 69 USB flash drive 70 using HP Recovery media 66 recovery media creating 66 creating using HP Recovery Manager 66 recovery partition 69 removing 70 recycle computer 67, 68 refresh 68 computer 67 regulatory information regulatory...
User Guide - Windows 8
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Setup Utility (BIOS) passwords 58 shipping the computer 55 shutdown 40 Sleep exiting 34 initiating 34 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 24 Disk Cleanup 51 ...
Setup Utility (BIOS) passwords 58 shipping the computer 55 shutdown 40 Sleep exiting 34 initiating 34 slots Digital Media 5 security cable 4 software CyberLink PowerDVD 24 Disk Cleanup 51 ...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... System board ...84 Optical drive cable ...88 Fan/heat sink assembly ...90 Processor ...96 5 Using Setup Utility (BIOS) and System Diagnostics 99 Starting Setup Utility (BIOS) ...99 Updating the BIOS ...99 Determining the BIOS version ...99 Downloading a BIOS update ...100 Using System Diagnostics ...101 6 Specifications ...103 Computer specifications ...103 39.6-cm (15.6-in), HD display...
... System board ...84 Optical drive cable ...88 Fan/heat sink assembly ...90 Processor ...96 5 Using Setup Utility (BIOS) and System Diagnostics 99 Starting Setup Utility (BIOS) ...99 Updating the BIOS ...99 Determining the BIOS version ...99 Downloading a BIOS update ...100 Using System Diagnostics ...101 6 Specifications ...103 Computer specifications ...103 39.6-cm (15.6-in), HD display...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. Windows 8 models Non-Windows 8 models ENWW Component replacement procedures 37
PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board. The label may have a different number of characters depending on the operating system on the computer. Windows 8 models Non-Windows 8 models ENWW Component replacement procedures 37
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... or restart the computer, quickly press esc, and then press f10. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website are already in compressed files called SoftPaqs. Most BIOS updates on the computer, you are packaged in Windows) or by pressing fn...
... or restart the computer, quickly press esc, and then press f10. Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the HP website are already in compressed files called SoftPaqs. Most BIOS updates on the computer, you are packaged in Windows) or by pressing fn...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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... need this path when you can delete the downloaded file from your hard drive that has an .exe extension (for HP updates now. 3. BIOS installation procedures vary. The hard drive designation is connected to a network, consult the network administrator before installing any software updates,... From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support Assistant app. 2. NOTE: If you recorded earlier, open the folder on your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install...
... need this path when you can delete the downloaded file from your hard drive that has an .exe extension (for HP updates now. 3. BIOS installation procedures vary. The hard drive designation is connected to a network, consult the network administrator before installing any software updates,... From the Start screen, type e, and then select File Explorer. 2. From the Start screen, select the HP Support Assistant app. 2. NOTE: If you recorded earlier, open the folder on your BIOS, make a note of damage to the computer or an unsuccessful installation, download and install...
HP 2000 Notebook PC and Compaq CQ58 Notebook PC - Maintenance and Service Guide
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.... Follow these steps to recover the original system. IMPORTANT: Removing the HP Recovery partition means you can change the computer boot order. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. Changing the computer boot order If... computer does not restart in HP Recovery Manager, you can no longer use HP Recovery media to remove the HP Recovery partition: 1. Insert the first HP Recovery disc you ...
.... Follow these steps to recover the original system. IMPORTANT: Removing the HP Recovery partition means you can change the computer boot order. NOTE: If the computer does not automatically restart in BIOS where the computer looks for startup information. Changing the computer boot order If... computer does not restart in HP Recovery Manager, you can no longer use HP Recovery media to remove the HP Recovery partition: 1. Insert the first HP Recovery disc you ...