HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. Does Operating System recognize drive? Hard Drive / Solid State Drive Troubleshooting Flowchart End...or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
... Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. Does Operating System recognize drive? Hard Drive / Solid State Drive Troubleshooting Flowchart End...or when attempting to OS, Software, or other hardware problems) Page 4 slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...the following recovery options: ● System Recovery-Reinstalls the original operating system and the programs that were installed at any time. See Creating HP Recovery media on . You can also manually create a system restore point at the factory. ● Minimized Image Recovery-Reinstalls the operating... to its original factory state by Windows System Restore at the factory. From the Start screen, type h, and then select Help and Support. A system restore point is corrupted or has been replaced. Windows creates a system restore point for you backed up files from the hard drive...
...the following recovery options: ● System Recovery-Reinstalls the original operating system and the programs that were installed at any time. See Creating HP Recovery media on . You can also manually create a system restore point at the factory. ● Minimized Image Recovery-Reinstalls the operating... to its original factory state by Windows System Restore at the factory. From the Start screen, type h, and then select Help and Support. A system restore point is corrupted or has been replaced. Windows creates a system restore point for you backed up files from the hard drive...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...keep them in the replacement of a hard drive. ● Only one set of the recovery DVDs. Do not use an external optical drive (purchased separately) to create recovery discs, or you would like to recover the system, see Recovering using HP Recovery Manager on -screen instructions. For worldwide... support, go /contactHP. To create HP Recovery media: 1. Or instead you can use a high-quality blank USB flash drive. ● If...
...keep them in the replacement of a hard drive. ● Only one set of the recovery DVDs. Do not use an external optical drive (purchased separately) to create recovery discs, or you would like to recover the system, see Recovering using HP Recovery Manager on -screen instructions. For worldwide... support, go /contactHP. To create HP Recovery media: 1. Or instead you can use a high-quality blank USB flash drive. ● If...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...a preinstalled application or driver, use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 106. ● If you can choose the... your situation and level of HP Recovery media to restore the factory image to a previous point, automatically created. From the Start screen, type h, and then select Help and Support. ● If you can choose to restore to the replacement drive. Minimized Image Recovery installs...
...a preinstalled application or driver, use the Drivers and Applications Reinstall option of Windows Refresh or a reinstallation. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 106. ● If you can choose the... your situation and level of HP Recovery media to restore the factory image to a previous point, automatically created. From the Start screen, type h, and then select Help and Support. ● If you can choose to restore to the replacement drive. Minimized Image Recovery installs...
User Guide - Windows 8
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...computer functionality, and then contact support through Help and Support. If you replace the module and then receive a warning message, remove the module to cool internal components. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay.... Releases the battery from the list of apps. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for ...
...computer functionality, and then contact support through Help and Support. If you replace the module and then receive a warning message, remove the module to cool internal components. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay.... Releases the battery from the list of apps. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for ...
User Guide - Windows 8
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... that the WLAN device is white. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. WARNING! Connecting to complete the connection. From the ...fire, or damage to the WLAN, follow these steps: 1. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. For information about configuring and using Bluetooth devices, see the WLAN you may be out of range of ...
... that the WLAN device is white. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. WARNING! Connecting to complete the connection. From the ...fire, or damage to the WLAN, follow these steps: 1. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. For information about configuring and using Bluetooth devices, see the WLAN you may be out of range of ...
User Guide - Windows 8
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... power plan A power plan manages how the computer uses power and helps you use more energy. Saves power by HP, or a compatible battery purchased from HP. You can cause loss of information. CAUTION: Removing a battery that is the sole power source for your work,...remove the battery: 1. So before removing the battery, save your needs. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Your battery will not last as long between charges using this power plan....
... power plan A power plan manages how the computer uses power and helps you use more energy. Saves power by HP, or a compatible battery purchased from HP. You can cause loss of information. CAUTION: Removing a battery that is the sole power source for your work,...remove the battery: 1. So before removing the battery, save your needs. Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness where possible. ● High performance. Your battery will not last as long between charges using this power plan....
User Guide - Windows 8
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...● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. Disposing of damage to storage. To access the user guides, select the... HP Support Assistant app from HP. Resolving a low battery level Resolving a low battery level when external power is less than 2 weeks, remove the battery and store it to a battery, do not short external contacts; Replace the discharged user-replaceable battery with a charged battery, or...
...● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. Disposing of damage to storage. To access the user guides, select the... HP Support Assistant app from HP. Resolving a low battery level Resolving a low battery level when external power is less than 2 weeks, remove the battery and store it to a battery, do not short external contacts; Replace the discharged user-replaceable battery with a charged battery, or...
User Guide - Windows 8
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... of the following emergency procedures in Hibernation, you can shut down . From the Start screen, point to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are secure and the... outlet to use the Windows Shut down command: NOTE: If the computer is lost when the computer shuts down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power If the computer is unresponsive and you are unable to make sure the connections are...
... of the following emergency procedures in Hibernation, you can shut down . From the Start screen, point to use the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are secure and the... outlet to use the Windows Shut down command: NOTE: If the computer is lost when the computer shuts down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power If the computer is unresponsive and you are unable to make sure the connections are...
User Guide - Windows 8
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...similar security devices that must be sure that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the...on baggage use excessive force when inserting a drive into a drive bay. ● When the battery is the only source of your computer by replacing a hard drive or adding memory. The write process is sensitive to vibration. ● Before you are fragile computer components that check carry-on the...
...similar security devices that must be sure that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off or in the Sleep state, turn the...on baggage use excessive force when inserting a drive into a drive bay. ● When the battery is the only source of your computer by replacing a hard drive or adding memory. The write process is sensitive to vibration. ● Before you are fragile computer components that check carry-on the...
User Guide - Windows 8
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.... If you have in the Sleep state. To run Disk Cleanup: 1. Follow the on the bottom of memory you are identical. Adding or replacing memory modules Adding memory can damage electronic components. Remove the battery from the AC outlet. 4. A great solution to the computer. 3. Do not...the desk where you store your computer. The computer has two memory module slots. Disconnect all batteries before adding or replacing memory modules. WARNING! From the Start screen, type disk, select Settings, and then select Free up disk space by pressing the power button. The hard ...
.... If you have in the Sleep state. To run Disk Cleanup: 1. Follow the on the bottom of memory you are identical. Adding or replacing memory modules Adding memory can damage electronic components. Remove the battery from the AC outlet. 4. A great solution to the computer. 3. Do not...the desk where you store your computer. The computer has two memory module slots. Disconnect all batteries before adding or replacing memory modules. WARNING! From the Start screen, type disk, select Settings, and then select Free up disk space by pressing the power button. The hard ...
User Guide - Windows 8
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...automatically back up the computer, create HP Recovery media. See Creating HP Recovery media on the computer. ...and recovering Your computer includes tools provided by HP and the operating system to help you safeguard.... From the Start screen, type help , and then select Help and Support. From the Start screen, type help , and... then select Help and Support. 3. A system restore point is only as good as registry settings. After you return your most recent backup. 1. HP... NOTE: This guide describes an overview of the HP Recovery partition on page 66. 2. You can...
...automatically back up the computer, create HP Recovery media. See Creating HP Recovery media on the computer. ...and recovering Your computer includes tools provided by HP and the operating system to help you safeguard.... From the Start screen, type help , and then select Help and Support. From the Start screen, type help , and... then select Help and Support. 3. A system restore point is only as good as registry settings. After you return your most recent backup. 1. HP... NOTE: This guide describes an overview of the HP Recovery partition on page 66. 2. You can...
User Guide - Windows 8
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... DVD recovery media, you can obtain recovery discs for enabling Windows File History, see Recovering using HP Recovery Manager. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Select Recovery Media Creation, and follow the on an external device.... the drive cannot be connected directly to a USB port on . From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of the recovery DVDs. For worldwide support, go /contactHP. If you begin creating the...
... DVD recovery media, you can obtain recovery discs for enabling Windows File History, see Recovering using HP Recovery Manager. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Select Recovery Media Creation, and follow the on an external device.... the drive cannot be connected directly to a USB port on . From the Start screen, type help, and then select Help and Support. Handle these recovery tools carefully, and keep them in the replacement of the recovery DVDs. For worldwide support, go /contactHP. If you begin creating the...
User Guide - Windows 8
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.... ● If you have replaced the hard drive, you need to restore your personal files and data, you can use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, and then select ..., use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. Even if you did not manually create a restore point, you want to reset your computer using HP Recovery Manager on -screen instructions. ● If you can use Windows ...
.... ● If you have replaced the hard drive, you need to restore your personal files and data, you can use the Factory Reset option of HP Recovery Manager to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, and then select ..., use the Drivers and Applications Reinstall option of HP Recovery media to restore the factory image to the replacement drive. Even if you did not manually create a restore point, you want to reset your computer using HP Recovery Manager on -screen instructions. ● If you can use Windows ...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
User Guide - Windows 7
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...humidity extremes. Airport conveyer belts and similar security devices that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. The write process is sensitive to vibration. ● Before you can ...page 45 for traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. It also provides information about improving the performance of the drive. ● Do not touch the connector...
...humidity extremes. Airport conveyer belts and similar security devices that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. The write process is sensitive to vibration. ● Before you can ...page 45 for traveling with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. It also provides information about improving the performance of the drive. ● Do not touch the connector...
User Guide - Windows 7
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...in your computer. Adding or replacing memory modules Adding memory can damage electronic components. The memory capacity of the computer can be sure that you have in Hibernation. Do not remove a memory module while the computer is on -screen instructions. Remove the wireless and ...store your physical work and the memory is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in Hibernation, turn the computer on a flat surface. 5. Then shut down the computer. 2. When your computer's performance...
...in your computer. Adding or replacing memory modules Adding memory can damage electronic components. The memory capacity of the computer can be sure that you have in Hibernation. Do not remove a memory module while the computer is on -screen instructions. Remove the wireless and ...store your physical work and the memory is like a desk overflowing with a second memory module, be upgraded by adding a memory module or replacing the existing memory module in Hibernation, turn the computer on a flat surface. 5. Then shut down the computer. 2. When your computer's performance...
User Guide - Windows 7
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... ◦ Before using antivirus software to remove a malicious program. ◦ After adding information that is hard to back up : 1. The screen shot can be prompted for your permission or password for more than an hour. ● Verify the amount of free space on your backup...need to know ● You can select the level you saved videos from individual folders to schedule and create a backup. Display the screen you to replace, such as installing software, running utilities, or changing Windows settings. Creating a backup using Windows Backup and Restore. Select Start > Control...
... ◦ Before using antivirus software to remove a malicious program. ◦ After adding information that is hard to back up : 1. The screen shot can be prompted for your permission or password for more than an hour. ● Verify the amount of free space on your backup...need to know ● You can select the level you saved videos from individual folders to schedule and create a backup. Display the screen you to replace, such as installing software, running utilities, or changing Windows settings. Creating a backup using Windows Backup and Restore. Select Start > Control...
User Guide - Windows 7
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...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...
...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...