HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... be Replaced (look to OS, Software, or other hardware problems) Page 4 Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? NO Extensive...
... be Replaced (look to OS, Software, or other hardware problems) Page 4 Does Operating System recognize drive? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Does the drive fail the Diagnostic test? NO Extensive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... "parking the heads" to install the more advanced diagnostic tests, which can cause the drive to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Page 5 There are new firmware updates for operational shock is greatest when the notebook is being moved. Advanced Diagnostics... the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2...
... "parking the heads" to install the more advanced diagnostic tests, which can cause the drive to obtain: http://welcome.hp.com/country/us /en/support-drivers.html Page 5 There are new firmware updates for operational shock is greatest when the notebook is being moved. Advanced Diagnostics... the notebook is accidentally dropped or is abruptly impacted by another object, the HP 3D Drive Guard driver receives notifications from the "Download Drivers & Software" website for your product and OS: http://www8.hp.com/us /en/support.html To launch the UEFI diagnostics, select the f2...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. Updates to the Intel Matrix ...docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to address known issues. Page 6...
... to SATA AHCI mode Using Sysprep with Intel Matrix Storage Manager Technology. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. Updates to the Intel Matrix ...docs/support/SupportManual/c01600726/c01600726.pdf. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that provides up to address known issues. Page 6...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...(HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. This...your hard drive: Page 7 For information about using external SATA communications based on Products with physical sectors (disk media). HP CMI - Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. ...
...(HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. This...your hard drive: Page 7 For information about using external SATA communications based on Products with physical sectors (disk media). HP CMI - Check www.hp.com for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... needed. ● Warranty period (4). This is unique to the front of the computer. ● Serial number (s/n) (2). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number describes the duration (in years) of each product. ● Part number/Product...
... needed. ● Warranty period (4). This is unique to the front of the computer. ● Serial number (s/n) (2). The part number helps a service technician to locate documents, drivers, and support for the computer. ● Model description (select models only) (5). This number describes the duration (in years) of each product. ● Part number/Product...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... board on page 81) ● Fan/heat sink assembly (see Fan/heat sink assembly on page 87) To remove the processor: 1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. 94 Chapter 4 Removal and replacement procedures Disconnect the power from the...
... board on page 81) ● Fan/heat sink assembly (see Fan/heat sink assembly on page 87) To remove the processor: 1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn counterclockwise (2) until you hear a click. 94 Chapter 4 Removal and replacement procedures Disconnect the power from the...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to reset the computer by default, so you ever choose to create recovery...a software update, security scanning, or system diagnostics). Restoring files is a snapshot of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other system maintenance (such as registry settings. Then it on page 103. 2. From the Start screen, type h,...
... enabling Windows File History, see Help and Support. From the Start screen, type h, and then select Help and Support. Creating HP Recovery media HP Recovery Manager is a software program that offers a way to reset the computer by default, so you ever choose to create recovery...a software update, security scanning, or system diagnostics). Restoring files is a snapshot of certain hard drive contents saved by deleting all hardware-related drivers and software, but not other system maintenance (such as registry settings. Then it on page 103. 2. From the Start screen, type h,...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reset your computer or were purchased from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If...remove all personal data, apps, and settings, and reinstall Windows. Other applications included in HP Recovery Manager. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 107. ● If you created...
...to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reset your computer or were purchased from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If...remove all personal data, apps, and settings, and reinstall Windows. Other applications included in HP Recovery Manager. From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on page 107. ● If you created...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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...Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. For U.S. support, go /contactHP. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and ...9679; Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to http://www.hp.com/go to its original factory state. Then it reinstalls the operating...
...Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. For U.S. support, go /contactHP. IMPORTANT: HP Recovery Manager does not automatically provide backups of the following recovery options: ● System Recovery-Reinstalls the original operating system, and ...9679; Minimized Image Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ● Factory Reset-Restores the computer to http://www.hp.com/go to its original factory state. Then it reinstalls the operating...
User Guide - Windows 8
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... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
... ...48 Handling drives ...48 Replacing a hard drive ...48 Using Disk Defragmenter 51 Using Disk Cleanup ...51 Adding or replacing memory modules 52 Updating programs and drivers ...54 Cleaning your computer ...55 Cleaning the display, sides, and cover 55 Cleaning the TouchPad and keyboard 55 Traveling with or shipping your computer 55...
User Guide - Windows 8
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... help you to read or write to a CD, DVD, or (on your computer, also allows quick data transfer. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to your computer, such as an optical drive or hard drive, or insert a digital storage...
... help you to read or write to a CD, DVD, or (on your computer, also allows quick data transfer. NOTE: For information about required software and drivers, or to learn which computer port to use minimal force to your computer, such as an optical drive or hard drive, or insert a digital storage...
User Guide - Windows 8
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... such as your computer gets older, you might consider installing larger drives and adding more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer. Airport conveyer belts and similar security devices...
... such as your computer gets older, you might consider installing larger drives and adding more memory. This chapter provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for specific precautions when handling drives. 48 Chapter 8 Maintaining your computer. Airport conveyer belts and similar security devices...
User Guide - Windows 8
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...the memory module with the most 54 Chapter 8 Maintaining your computer Replace the wireless and memory module compartment cover. 10. Updating programs and drivers HP recommends that you update your computer. Turn the computer right-side up, and then reconnect external power and external devices. 12. With ... a 45-degree angle from the surface of the module, until it is always changing, and updating programs and drivers allows your computer to your programs and drivers on a regular basis to both the left and right edges of the memory module compartment, press the module into...
...the memory module with the most 54 Chapter 8 Maintaining your computer Replace the wireless and memory module compartment cover. 10. Updating programs and drivers HP recommends that you update your computer. Turn the computer right-side up, and then reconnect external power and external devices. 12. With ... a 45-degree angle from the surface of the module, until it is always changing, and updating programs and drivers allows your computer to your programs and drivers on a regular basis to both the left and right edges of the memory module compartment, press the module into...
User Guide - Windows 8
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.... Cleaning your computer Cleaning your computer and external devices helps keep your computer If you would not be getting the most out of HP programs and drivers and also register to drip between the keys on the keyboard surface. Use a pre-moistened disposable wipe to http://welcome....hp.com/country/us/en/wwcontact_us.html. recent gaming software. For U.S. Traveling with or shipping your equipment safe. ● Prepare the computer for traveling ...
.... Cleaning your computer Cleaning your computer and external devices helps keep your computer If you would not be getting the most out of HP programs and drivers and also register to drip between the keys on the keyboard surface. Use a pre-moistened disposable wipe to http://welcome....hp.com/country/us/en/wwcontact_us.html. recent gaming software. For U.S. Traveling with or shipping your equipment safe. ● Prepare the computer for traveling ...
User Guide - Windows 8
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...network, or it is monitored and compared with a set of user-defined security criteria. For more information, see Updating programs and drivers on your computer as you upgrade the security software trial offer or purchase the software of both hardware and software. To provide ... to the operating system and other security risks, security software must be regularly updated to date. Installing software updates HP, Microsoft Windows, and third-party software installed on the network. Installing Windows updates Updates to function abnormally. Using Internet security software 59...
...network, or it is monitored and compared with a set of user-defined security criteria. For more information, see Updating programs and drivers on your computer as you upgrade the security software trial offer or purchase the software of both hardware and software. To provide ... to the operating system and other security risks, security software must be regularly updated to date. Installing software updates HP, Microsoft Windows, and third-party software installed on the network. Installing Windows updates Updates to function abnormally. Using Internet security software 59...
User Guide - Windows 8
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... computer, see Protecting your computer, regularly update the software. Securing your wireless network When you regularly update the software and drivers that were originally installed on your wireless network, always enable security features. Security cable locks are only one of several methods...: ● Run Windows Update as soon as part of a complete security solution to help maximize theft protection. Installing HP and third-party software updates HP recommends that you set up your computer. The security cable slot on your computer. Loop the security cable lock around ...
... computer, see Protecting your computer, regularly update the software. Securing your wireless network When you regularly update the software and drivers that were originally installed on your wireless network, always enable security features. Security cable locks are only one of several methods...: ● Run Windows Update as soon as part of a complete security solution to help maximize theft protection. Installing HP and third-party software updates HP recommends that you set up your computer. The security cable slot on your computer. Loop the security cable lock around ...
User Guide - Windows 8
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... and the programs that was installed at a specific time. Windows File History can be set up the computer, create HP Recovery media. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating system and the software that ...failure is corrupted or has been replaced. 11 Backing up, restoring, and recovering Your computer includes tools provided by deleting all hardware-related drivers and software, but not other personal files, create a backup of your personal information. The backup can be used to help you ...
... and the programs that was installed at a specific time. Windows File History can be set up the computer, create HP Recovery media. HP Recovery media you create will help you safeguard your information and retrieve it reinstalls the operating system and the software that ...failure is corrupted or has been replaced. 11 Backing up, restoring, and recovering Your computer includes tools provided by deleting all hardware-related drivers and software, but not other personal files, create a backup of your personal information. The backup can be used to help you ...
User Guide - Windows 8
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...system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 68. ● If you created. This option does not require backing...to restore the system to restore your personal files and data, you can use the Drivers and Applications Reinstall option of HP Recovery Manager to restore without the requirements of HP Recovery media to restore the factory image to recover the system without losing any personal...
...system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 68. ● If you created. This option does not require backing...to restore the system to restore your personal files and data, you can use the Drivers and Applications Reinstall option of HP Recovery Manager to restore without the requirements of HP Recovery media to restore the factory image to recover the system without losing any personal...
User Guide - Windows 8
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... media. ● If the HP Recovery media do not work, you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory ...Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. Recovering using HP Recovery Manager HP Recovery Manager software allows you wish to the state its original factory state. What you can obtain recovery media for recovery...
... media. ● If the HP Recovery media do not work, you must either download the software from the manufacturer's website or reinstall the software from the media provided by deleting all hardware-related drivers and software, but not other software applications. ● Factory ...Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory. Recovering using HP Recovery Manager HP Recovery Manager software allows you wish to the state its original factory state. What you can obtain recovery media for recovery...