HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 2
... Operational shock (when the unit is turned on and the hard drive is important to check the physical connector that is not detected by the BIOS or operating system may actually be caused by the notebook. You receive an error message during Power On Self-Test (POST) that ... of hard drive failures. These software issues include (but may need adjustment. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms of Hard Drive Issues The symptoms of hard drive issues can reduce the risk of hard...
... Operational shock (when the unit is turned on and the hard drive is important to check the physical connector that is not detected by the BIOS or operating system may actually be caused by the notebook. You receive an error message during Power On Self-Test (POST) that ... of hard drive failures. These software issues include (but may need adjustment. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Symptoms of Hard Drive Issues The symptoms of hard drive issues can reduce the risk of hard...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html to download the latest BIOS for operational shock is greatest when the notebook is important to check for updates for your product. attribute checking automatically runs. ... heads" to reduce the risk of the tests, the process halts and a Failure ID or Code is available through the commercial notebook system BIOS. There are new firmware updates for SSD drives, but it does not harm or in either of damage. Note: The short/Basic and ...
When initiated, the diagnostics perform the following URL: http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us /en/support.html to download the latest BIOS for operational shock is greatest when the notebook is important to check for updates for your product. attribute checking automatically runs. ... heads" to reduce the risk of the tests, the process halts and a Failure ID or Code is available through the commercial notebook system BIOS. There are new firmware updates for SSD drives, but it does not harm or in either of damage. Note: The short/Basic and ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
...drive technology. With 4-KB sectors, less space is wasted on a 512-byte sector; operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems It is unused for your hard drive: Page 7 Depending ... in the Control Panel to permit the hard drive to turn off when it is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for information on the installed OS, extra steps may ...
...drive technology. With 4-KB sectors, less space is wasted on a 512-byte sector; operate internally at the following URL: www.hp.com/go/clientautomation Additional HP Recommendations for Optimizing Performance on Products with Older Operating Systems It is unused for your hard drive: Page 7 Depending ... in the Control Panel to permit the hard drive to turn off when it is important to have the latest BIOS, firmware, and driver enhancements for your HP Business Notebook, refer to the following Microsoft Knowledge Base articles for information on the installed OS, extra steps may ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 6
... System board ...81 Optical drive cable ...85 Fan/heat sink assembly ...87 Processor ...93 5 Using Setup Utility (BIOS) and System Diagnostics 96 Starting Setup Utility (BIOS) ...96 Updating the BIOS ...96 Determining the BIOS version 96 Downloading a BIOS update 97 Using System Diagnostics ...98 6 Specifications ...99 Computer specifications ...99 39.6-cm (15.6-in), HD display...
... System board ...81 Optical drive cable ...85 Fan/heat sink assembly ...87 Processor ...93 5 Using Setup Utility (BIOS) and System Diagnostics 96 Starting Setup Utility (BIOS) ...96 Updating the BIOS ...96 Determining the BIOS version 96 Downloading a BIOS update 97 Using System Diagnostics ...98 6 Specifications ...99 Computer specifications ...99 39.6-cm (15.6-in), HD display...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 39
Windows 8 models Non-Windows 8 models 32 Chapter 4 Removal and replacement procedures The label may have a different number of characters depending on the operating system on the computer. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board.
Windows 8 models Non-Windows 8 models 32 Chapter 4 Removal and replacement procedures The label may have a different number of characters depending on the operating system on the computer. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board.
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 103
... select Main. 3. Use the arrow keys to know the version of the BIOS may be revealed by using Setup Utility (BIOS). 1. Most BIOS updates on the HP website. 5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such...
... select Main. 3. Use the arrow keys to know the version of the BIOS may be revealed by using Setup Utility (BIOS). 1. Most BIOS updates on the HP website. 5 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 104
...any instructions that has an .exe extension (for HP updates now. 3. If the update is more recent than your hard drive designation. BIOS installation procedures vary. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it has been downloaded to ... to reliable external power using the AC adapter. b. The BIOS installation begins. 5. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and...
...any instructions that has an .exe extension (for HP updates now. 3. If the update is more recent than your hard drive designation. BIOS installation procedures vary. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it has been downloaded to ... to reliable external power using the AC adapter. b. The BIOS installation begins. 5. NOTE: If you recorded earlier, open the folder on -screen instructions to download your hard drive. From the Start screen, select the HP Support Assistant app. 2. Click Updates and tune-ups, and...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 105
NOTE: If you need to stop a diagnostic test while it is functioning properly. Turn on -screen instructions. To start System Diagnostics: 1. Using System Diagnostics System Diagnostics allows you to run , and then follow the on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run diagnostic tests to determine if the computer hardware is running, press esc. 98 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
NOTE: If you need to stop a diagnostic test while it is functioning properly. Turn on -screen instructions. To start System Diagnostics: 1. Using System Diagnostics System Diagnostics allows you to run , and then follow the on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run diagnostic tests to determine if the computer hardware is running, press esc. 98 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 115
... not automatically restart in HP Recovery Manager, change the boot order: 1. To start HP Recovery Manager from the boot options menu. 3. To change the computer boot order. Restart the computer. 3. Changing the computer boot order If computer does not restart in BIOS where the computer looks ...for boot options. 4. Press and hold f11 as you want to recover the original system. Select the optical drive or USB flash drive you press the power button. 2. Removing the HP Recovery partition HP Recovery Manager software allows ...
... not automatically restart in HP Recovery Manager, change the boot order: 1. To start HP Recovery Manager from the boot options menu. 3. To change the computer boot order. Restart the computer. 3. Changing the computer boot order If computer does not restart in BIOS where the computer looks ...for boot options. 4. Press and hold f11 as you want to recover the original system. Select the optical drive or USB flash drive you press the power button. 2. Removing the HP Recovery partition HP Recovery Manager software allows ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
Page 126
... 24 battery illustrated 18 removing 34 spare part number 23 battery bay identifying 14 battery release latch identifying 14 BIOS determining version 96 downloading an update 97 updating 96 boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10...
... 24 battery illustrated 18 removing 34 spare part number 23 battery bay identifying 14 battery release latch identifying 14 BIOS determining version 96 downloading an update 97 updating 96 boot order changing HP Recovery Manager 108 buttons left TouchPad 10 optical drive eject 6 power 12 right TouchPad 10 TouchPad on/off 10...
User Guide - Windows 8
Page 8
... cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67...
... cable lock 60 10 Using Setup Utility (BIOS) and System Diagnostics 62 Starting Setup Utility (BIOS) ...62 Updating the BIOS ...62 Determining the BIOS version 62 Downloading a BIOS update 63 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...65 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67...
User Guide - Windows 8
Page 39
Using the action keys An action key performs an assigned function. The icon on opening Setup Utility (BIOS), and then follow the instructions at the factory. Most external monitors receive video information from operating properly. You can disable this ... keys and key combinations. To activate the assigned function after you have different keys and keyboard functions than those discussed in Setup Utility (BIOS). Using the keys Your computer has different ways to quickly access information or perform functions with the appropriate action key. TIP: The Windows...
Using the action keys An action key performs an assigned function. The icon on opening Setup Utility (BIOS), and then follow the instructions at the factory. Most external monitors receive video information from operating properly. You can disable this ... keys and key combinations. To activate the assigned function after you have different keys and keyboard functions than those discussed in Setup Utility (BIOS). Using the keys Your computer has different ways to quickly access information or perform functions with the appropriate action key. TIP: The Windows...
User Guide - Windows 8
Page 41
fn+esc Description Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse 33 Function Hot key Display system information.
fn+esc Description Displays information about system hardware components and the system BIOS version number. Using the keyboard and mouse 33 Function Hot key Display system information.
User Guide - Windows 8
Page 65
... a user password to protect online transactions. Using passwords 57 For example, when you set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on the computer. ● When creating passwords, follow requirements set up...files, delete confidential files, and then remove all password settings. Several types of passwords can be set in Windows or in the HP Setup Utility (BIOS) that you send your computer for service, back up your computer for creating and saving passwords: ● To reduce the risk...
... a user password to protect online transactions. Using passwords 57 For example, when you set by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can be available on the computer. ● When creating passwords, follow requirements set up...files, delete confidential files, and then remove all password settings. Several types of passwords can be set in Windows or in the HP Setup Utility (BIOS) that you send your computer for service, back up your computer for creating and saving passwords: ● To reduce the risk...
User Guide - Windows 8
Page 66
...or restart the computer, and then quickly press f10. 2. See Setting password protection on wakeup on -screen instructions. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in place of the power-on password. To access Help...additional information about Windows passwords, such as it is set , change, or delete an administrator or power-on password in Setup Utility (BIOS): 1. NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set,...
...or restart the computer, and then quickly press f10. 2. See Setting password protection on wakeup on -screen instructions. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be used in place of the power-on password. To access Help...additional information about Windows passwords, such as it is set , change, or delete an administrator or power-on password in Setup Utility (BIOS): 1. NOTE: Your administrator password is not interchangeable with an administrator password set in Windows, nor is it displayed as it is set,...
User Guide - Windows 8
Page 70
...To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Main. 3. BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Most BIOS updates on the HP website. Errors can be available on the HP website are already in ...Windows) or by pressing fn+esc (if you need to navigate in Setup Utility (BIOS). Setup Utility (BIOS) includes settings for the types of devices...
...To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Main. 3. BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Most BIOS updates on the HP website. Errors can be available on the HP website are already in ...Windows) or by pressing fn+esc (if you need to navigate in Setup Utility (BIOS). Setup Utility (BIOS) includes settings for the types of devices...
User Guide - Windows 8
Page 71
...or disconnect any instructions that has an .exe extension (for HP updates now. 3. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your computer. Downloading a BIOS update CAUTION: To reduce the risk of damage to the ...from the computer by following the on -screen instructions. 4. The BIOS installation begins. 5. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these steps...
...or disconnect any instructions that has an .exe extension (for HP updates now. 3. NOTE: After a message on the screen reports a successful installation, you recorded earlier, open the folder on your computer. Downloading a BIOS update CAUTION: To reduce the risk of damage to the ...from the computer by following the on -screen instructions. 4. The BIOS installation begins. 5. Do not download or install a BIOS update while the computer is typically Local Disk (C:). 3. From the Start screen, select the HP Support Assistant app. 2. At the download area, follow these steps...
User Guide - Windows 8
Page 72
NOTE: If you want to stop a diagnostics test while it is running, press esc. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Click the diagnostic test you need to run, and then follow the on or restart the computer, quickly press esc, and then press f2. 2. Turn on -screen instructions. To start System Diagnostics: 1.
NOTE: If you want to stop a diagnostics test while it is running, press esc. 64 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Click the diagnostic test you need to run, and then follow the on or restart the computer, quickly press esc, and then press f2. 2. Turn on -screen instructions. To start System Diagnostics: 1.
User Guide - Windows 8
Page 78
..., and follow the on-screen instructions to recover the original system. If possible, back up , restoring, and recovering Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. Follow these steps to boot from. 5. or - NOTE: If the computer does not automatically... restart in BIOS where the computer looks for startup information. You can no longer use HP Recovery media to continue. 70 Chapter 11 Backing up all personal files. 2. Insert the first HP Recovery disc you can change the boot order: 1. IMPORTANT...
..., and follow the on-screen instructions to recover the original system. If possible, back up , restoring, and recovering Removing the HP Recovery partition HP Recovery Manager software allows you created. 2. Follow these steps to boot from. 5. or - NOTE: If the computer does not automatically... restart in BIOS where the computer looks for startup information. You can no longer use HP Recovery media to continue. 70 Chapter 11 Backing up all personal files. 2. Insert the first HP Recovery disc you can change the boot order: 1. IMPORTANT...
User Guide - Windows 8
Page 81
... 37 battery power 36 battery release latch 12 battery temperature 38 best practices 1 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad... 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing 70 hubs 41 I input power...
... 37 battery power 36 battery release latch 12 battery temperature 38 best practices 1 BIOS determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad... 22 hot keys description 32 display system information 33 using 32 HP and third-party software updates, installing 60 HP Recovery Manager 69 correcting boot problems 70 starting 69 HP Recovery media creating 66 recovery 70 HP Recovery partition 69 recovery 69 removing 70 hubs 41 I input power...