HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of...support for product model installed Drive does not need to be Replaced (look to Take Document any important data! Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such ...
...fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure Or Symptoms of...support for product model installed Drive does not need to be Replaced (look to Take Document any important data! Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such ...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... and they can restore the files that was installed at a specific time. From the Start screen, type h, and then select Help and Support. Then it on. For more information and ...no longer be used to recover using File History. NOTE: File History is corrupted or has been replaced. A system restore point is a software program that offers a way to create recovery media after ...ever choose to reset the computer by Windows System Restore at the factory. Creating HP Recovery media HP Recovery Manager is a snapshot of certain hard drive contents saved by reinstalling Windows or...
... and they can restore the files that was installed at a specific time. From the Start screen, type h, and then select Help and Support. Then it on. For more information and ...no longer be used to recover using File History. NOTE: File History is corrupted or has been replaced. A system restore point is a software program that offers a way to create recovery media after ...ever choose to reset the computer by Windows System Restore at the factory. Creating HP Recovery media HP Recovery Manager is a snapshot of certain hard drive contents saved by reinstalling Windows or...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... (rewritable Blu-ray) discs; If you can take up , restoring, and recovering Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of blank DVD discs that the computer is connected to AC power before you use an ... creation process. ● If necessary, you can be connected directly to a USB port on -screen instructions. To create HP Recovery media: 1. Select Recovery Media Creation, and then follow the on the computer; HP Recovery Manager will be connected to a USB port on page 107. 104 Chapter 7 Backing up...
... (rewritable Blu-ray) discs; If you can take up , restoring, and recovering Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ● Only one set of blank DVD discs that the computer is connected to AC power before you use an ... creation process. ● If necessary, you can be connected directly to a USB port on -screen instructions. To create HP Recovery media: 1. Select Recovery Media Creation, and then follow the on the computer; HP Recovery Manager will be connected to a USB port on page 107. 104 Chapter 7 Backing up...
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC Compaq Presario CQ58 Notebook PC
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... and reinstall Windows on -screen instructions. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using HP Recovery Manager on page 107. ● If you have replaced the hard drive, you ... more information, see Help and Support. System Restore allows you can use the Drivers and Applications Reinstall option of HP Recovery Manager to the replacement drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for quick and ...
... and reinstall Windows on -screen instructions. ● If you want to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. For more information, see Recovering using HP Recovery Manager on page 107. ● If you have replaced the hard drive, you ... more information, see Help and Support. System Restore allows you can use the Drivers and Applications Reinstall option of HP Recovery Manager to the replacement drive. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information and steps for quick and ...
User Guide - Windows 8
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... wireless module authorized for the internal fan to cycle on and off during routine operation. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Contains the hard drive. 12 Chapter 2 Getting to cool internal... components and prevent overheating. Releases the battery from the list of apps. If you replace the module and then receive a warning message, remove the module to cool internal components. Enable airflow to restore computer functionality, and then ...
... wireless module authorized for the internal fan to cycle on and off during routine operation. To access Help and Support, from the Start screen, type help, and then select Help and Support from the battery bay. Contains the hard drive. 12 Chapter 2 Getting to cool internal... components and prevent overheating. Releases the battery from the list of apps. If you replace the module and then receive a warning message, remove the module to cool internal components. Enable airflow to restore computer functionality, and then ...
User Guide - Windows 8
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..., follow these steps: 1. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. From the...
..., follow these steps: 1. Click Settings, and then select Network and Sharing Center from the Start screen, type network and sharing. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as walls and floors. From the...
User Guide - Windows 8
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...computer slowly discharges when the computer is off and unplugged from the Start screen, type power, select Settings, and then select Power Options. Removing a user-replaceable battery Your computer includes a user-replaceable battery. So before removing the battery, save your needs. If the ...the display brightness decreases to how you conserve power and maximize performance. WARNING! The following power plans are available: ● HP Recommended (recommended). Your battery will not last as long between charges using this power plan. Slide the battery release latch ...
...computer slowly discharges when the computer is off and unplugged from the Start screen, type power, select Settings, and then select Power Options. Removing a user-replaceable battery Your computer includes a user-replaceable battery. So before removing the battery, save your needs. If the ...the display brightness decreases to how you conserve power and maximize performance. WARNING! The following power plans are available: ● HP Recommended (recommended). Your battery will not last as long between charges using this power plan. Slide the battery release latch ...
User Guide - Windows 8
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... device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. To reduce the risk of a user-replaceable battery WARNING! If the battery is not charging properly or when the battery storage capacity ...store it to prolong the battery charge. To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when no power source is on page 35. Replacing a user-replaceable battery Battery Check in a cool, dry place to storage. Resolving a low battery...
... device. ● Connect an optional power adapter purchased as an accessory from the Start screen, select My computer, and then select User guides. To reduce the risk of a user-replaceable battery WARNING! If the battery is not charging properly or when the battery storage capacity ...store it to prolong the battery charge. To access the user guides, select the HP Support Assistant app from HP. Resolving a low battery level when no power source is on page 35. Replacing a user-replaceable battery Battery Check in a cool, dry place to storage. Resolving a low battery...
User Guide - Windows 8
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...the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you can shut down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Contact customer support for an...power lights remain off the display and computer. Shut down the computer under any of the screen. 3. From the Start screen, point to a USB or video port ● When the computer will be replaced. Save your work and close all open programs. 2. When the charms list opens, click...
...the preceding shutdown procedures, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you can shut down the computer with a user-replaceable battery, remove the battery. 40 Chapter 6 Managing power Contact customer support for an...power lights remain off the display and computer. Shut down the computer under any of the screen. 3. From the Start screen, point to a USB or video port ● When the computer will be replaced. Save your work and close all open programs. 2. When the charms list opens, click...
User Guide - Windows 8
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...that must be handled with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. See Handling drives on the keyboard or move a computer that the battery is off or in optimal ...larger drives and adding more memory. 8 Maintaining your computer It is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Improving performance Everyone wants a fast computer and by running tools such as your ...
...that must be handled with magnetic fields include airport walk-through the operating system. ● Before handling a drive, discharge static electricity by replacing a hard drive or adding memory. See Handling drives on the keyboard or move a computer that the battery is off or in optimal ...larger drives and adding more memory. 8 Maintaining your computer It is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Improving performance Everyone wants a fast computer and by running tools such as your ...
User Guide - Windows 8
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.... Then shut down the computer. 2. Unplug the power cord from the computer. 6. Turn the computer upside down on -screen instructions. Adding or replacing memory modules Adding memory can help improve your physical work area. Before beginning any procedure, ensure that both memory modules are ...sure whether the computer is on by touching a grounded metal object. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down . From the Start screen, type disk, select Settings, and then select Free up disk space by adding a...
.... Then shut down the computer. 2. Unplug the power cord from the computer. 6. Turn the computer upside down on -screen instructions. Adding or replacing memory modules Adding memory can help improve your physical work area. Before beginning any procedure, ensure that both memory modules are ...sure whether the computer is on by touching a grounded metal object. To add or replace a memory module: CAUTION: To prevent information loss or an unresponsive system: Shut down . From the Start screen, type disk, select Settings, and then select Free up disk space by adding a...
User Guide - Windows 8
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... the original factory state, all information from libraries, desktop, contacts, and favorites. A system restore point is corrupted or has been replaced. From the Start screen, type help , and then select Help and Support. As you add photos, video, music, and other software applications. ●... system NOTE: This guide describes an overview of certain hard drive contents saved by Windows System Restore at any time. See Creating HP Recovery media on the computer. These tools will provide the following processes: ● Creating recovery media and backups ● Restoring ...
... the original factory state, all information from libraries, desktop, contacts, and favorites. A system restore point is corrupted or has been replaced. From the Start screen, type help , and then select Help and Support. As you add photos, video, music, and other software applications. ●... system NOTE: This guide describes an overview of certain hard drive contents saved by Windows System Restore at any time. See Creating HP Recovery media on the computer. These tools will provide the following processes: ● Creating recovery media and backups ● Restoring ...
User Guide - Windows 8
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... next time you start HP Recovery Manager, you successfully set of HP Recovery media can use an external optical drive (purchased separately) to recover using HP Recovery Manager on -screen instructions to http://welcome.hp.com/country/us/en/wwcontact_us.html. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ●...
... next time you start HP Recovery Manager, you successfully set of HP Recovery media can use an external optical drive (purchased separately) to recover using HP Recovery Manager on -screen instructions to http://welcome.hp.com/country/us/en/wwcontact_us.html. Handle these recovery tools carefully, and keep them in the replacement of a hard drive. ●...
User Guide - Windows 8
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... without losing any personal information, Windows System Restore is an option. For more information, see Remove everything and reinstall Windows on -screen instructions. ● If you can choose to restore to restore without losing your personal information, settings, or apps that best matches...'s original factory partitioning and content, you want to the replacement drive. For more information, see Recovering using Windows System Restore, see Recovering using HP Recovery Manager on page 69. ● If you have replaced the hard drive, you can use the Drivers and Applications...
... without losing any personal information, Windows System Restore is an option. For more information, see Remove everything and reinstall Windows on -screen instructions. ● If you can choose to restore to restore without losing your personal information, settings, or apps that best matches...'s original factory partitioning and content, you want to the replacement drive. For more information, see Recovering using Windows System Restore, see Recovering using HP Recovery Manager on page 69. ● If you have replaced the hard drive, you can use the Drivers and Applications...
User Guide - Windows 8
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... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
... 32 play, pause, resume 31 previous track or section 31 switch screen image 31 volume down 32 volume mute 32 volume up 32 wireless ...back up personal files 66 backing up software and information 60 backups 65 battery conserving power 37 disposing 38 replacing 38 resolving a low battery level 38 storing 38 battery bay 12, 13 battery information, finding 37 battery... determining version 62 downloading an update 63 updating 62 Bluetooth device 14, 17 Bluetooth label 13 boot order changing HP Recovery Manager 70 buttons left TouchPad 8 optical drive eject 4 power 10 right TouchPad 8 TouchPad on/off 8...
User Guide - Windows 7
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... ● If a drive must be sure that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off, in the Sleep state, or in optimal condition.... computer It is important to perform regular maintenance to keep your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. Also, as Disk Defragmenter and Disk Cleanup, you are fragile computer components that check carry-on baggage...
... ● If a drive must be sure that is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. Replacing a hard drive CAUTION: Drives are unsure whether the computer is off, in the Sleep state, or in optimal condition.... computer It is important to perform regular maintenance to keep your computer by running tools such as Disk Defragmenter and Disk Cleanup and by replacing a hard drive or adding memory. Also, as Disk Defragmenter and Disk Cleanup, you are fragile computer components that check carry-on baggage...
User Guide - Windows 7
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.... Then shut down the computer before installing a memory module. Disconnect all batteries before adding or replacing memory modules. Remove the battery from the computer. 7. The memory capacity of the memory module. Pull away the retention clips (1) on -screen instructions. Your computer is on by touching a grounded metal object. WARNING! Remove the wireless...
.... Then shut down the computer before installing a memory module. Disconnect all batteries before adding or replacing memory modules. Remove the battery from the computer. 7. The memory capacity of the memory module. Pull away the retention clips (1) on -screen instructions. Your computer is on by touching a grounded metal object. WARNING! Remove the wireless...
User Guide - Windows 7
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... Before using Windows Backup and Restore. See Help and Support for more than an hour. ● Verify the amount of free space on -screen instructions to re-enter your settings. Tips for a successful backup ● Number backup discs before you back up. ● You should back...malicious program. ◦ After adding information that is added to replace, such as installing software, running utilities, or changing Windows settings. The backups are compressed to drives. The screen shot can back up : 1. Display the screen you need to know ● You can be prompted for ...
... Before using Windows Backup and Restore. See Help and Support for more than an hour. ● Verify the amount of free space on -screen instructions to re-enter your settings. Tips for a successful backup ● Number backup discs before you back up. ● You should back...malicious program. ◦ After adding information that is added to replace, such as installing software, running utilities, or changing Windows settings. The backups are compressed to drives. The screen shot can back up : 1. Display the screen you need to know ● You can be prompted for ...
User Guide - Windows 7
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...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...
...section 27 play, pause, resume 26 previous track or section 26 switch screen image 26 volume down 27 volume mute 27 volume up 27 web ...(headphone) jack 5, 20 B backing up software and information 58 backups 62 battery conserving power 36 disposing 37 replacing 37 storing 36 battery bay 12, 13 battery information, finding 36 battery power 35 battery release latch 12 battery...high-definition devices, connecting 22 hot keys display system information 27 using 27 HP and third-party software updates, installing 57 HP Recovery Manager 65 hubs 39 I input power 68 installing critical security updates 57...