HP Color LaserJet 1600 and 2600n Series Printers - Errors in Windows Vista after Install of the Printer and During Printing
Page 1
... alert message attempts to locate the driver for the issue. Issue / Solution HP Color LaserJet 1600 and 2600n Series Printers - The device is not ready. In addition, error messages may then be...printer driver from www.hp.com Issue Description: Error messages appear during the installation of the Printer and During Printing Security Level: Customer Viewable Date Written: August 27, 2007 Document Number: c01153120 Document Summary Include tips for troubleshooting and fix or workaround for the printer: Page 1 of 3 Errors in Windows Vista after Install of the HP Color LaserJet 1600...
... alert message attempts to locate the driver for the issue. Issue / Solution HP Color LaserJet 1600 and 2600n Series Printers - The device is not ready. In addition, error messages may then be...printer driver from www.hp.com Issue Description: Error messages appear during the installation of the Printer and During Printing Security Level: Customer Viewable Date Written: August 27, 2007 Document Number: c01153120 Document Summary Include tips for troubleshooting and fix or workaround for the printer: Page 1 of 3 Errors in Windows Vista after Install of the HP Color LaserJet 1600...
HP Color LaserJet 1600 - Software Technical Reference
Page 5
...-component availability 13 Software-component localization 14 HP Color LaserJet 1600 printing-system software for Microsoft Windows 16 Available printer configurations ...17 Software features by connection type... 17 Direct connections ...18 Local connection using Microsoft peer-to-peer networking (Microsoft Windows only) ...18 Port communication ...19 USB port connections ...19 Device conflicts in Microsoft Windows 19 Opening the Microsoft Windows Device Manager 19 Check for device conflicts 19 Guidelines for troubleshooting...
...-component availability 13 Software-component localization 14 HP Color LaserJet 1600 printing-system software for Microsoft Windows 16 Available printer configurations ...17 Software features by connection type... 17 Direct connections ...18 Local connection using Microsoft peer-to-peer networking (Microsoft Windows only) ...18 Port communication ...19 USB port connections ...19 Device conflicts in Microsoft Windows 19 Opening the Microsoft Windows Device Manager 19 Check for device conflicts 19 Guidelines for troubleshooting...
HP Color LaserJet 1600 - Software Technical Reference
Page 8
... Detail Troubleshooting checklist ...148 Problem solving ...150 Coexistence/conflict issues 150 vi ENWW 5 The HP Color LaserJet 1600 Toolbox Overview of the HP Color LaserJet 1600 Toolbox 90 Starting the HP Color LaserJet 1600 Toolbox 90 Structure ...90 Opening page ...91 Navigation ...91 System requirements ...92 Web browser requirements 92 Other requirements ...92 Localization ...93 Configuration options for the HP Color LaserJet 1600 Toolbox 94 HP Color LaserJet 1600 Toolbox section...
... Detail Troubleshooting checklist ...148 Problem solving ...150 Coexistence/conflict issues 150 vi ENWW 5 The HP Color LaserJet 1600 Toolbox Overview of the HP Color LaserJet 1600 Toolbox 90 Starting the HP Color LaserJet 1600 Toolbox 90 Structure ...90 Opening page ...91 Navigation ...91 System requirements ...92 Web browser requirements 92 Other requirements ...92 Localization ...93 Configuration options for the HP Color LaserJet 1600 Toolbox 94 HP Color LaserJet 1600 Toolbox section...
HP Color LaserJet 1600 - Software Technical Reference
Page 11
... 5-4 HP Color LaserJet 1600 Control Panel warning messages 103 Table 5-5 HP Color LaserJet 1600 Control Panel critical error messages 103 Table 5-6 HP Color LaserJet 1600 Control Panel status messages 104 Table 5-7 HP Color LaserJet 1600 Control Panel printing reports and documents messages 104 Table 5-8 Available alerts for the HP Color LaserJet 1600 printer 116 Table 5-9 Optimize menu ...131 Table 5-10 Standard print modes ...136 Table 5-11 Extended print modes ...136 Table 6-1 Troubleshooting...
... 5-4 HP Color LaserJet 1600 Control Panel warning messages 103 Table 5-5 HP Color LaserJet 1600 Control Panel critical error messages 103 Table 5-6 HP Color LaserJet 1600 Control Panel status messages 104 Table 5-7 HP Color LaserJet 1600 Control Panel printing reports and documents messages 104 Table 5-8 Available alerts for the HP Color LaserJet 1600 printer 116 Table 5-9 Optimize menu ...131 Table 5-10 Standard print modes ...136 Table 5-11 Extended print modes ...136 Table 6-1 Troubleshooting...
HP Color LaserJet 1600 - Software Technical Reference
Page 14
...14 Manual Color Options ...83 Figure 4-15 Configure tab ...87 Figure 5-1 Device Status page ...97 Figure 5-2 Supplies Status page - 1 of 2 ...105 Figure 5-3 Supplies Status page - 2 of 2 ...106 Figure 5-4 Print Information Pages page ...107 Figure 5-5 Clearing Jams page ...109 Figure 5-6 Print Problems page ...110 Figure 5-7 Troubleshooting Tools page ... 5-25 System Setup page ...138 Figure 5-26 Service page ...139 Figure 5-27 About Toolbox page ...141 Figure 5-28 HP Instant Support page ...142 Figure 5-29 Product Registration page ...143 Figure 5-30 Order Supplies page ...144 xii ENWW
...14 Manual Color Options ...83 Figure 4-15 Configure tab ...87 Figure 5-1 Device Status page ...97 Figure 5-2 Supplies Status page - 1 of 2 ...105 Figure 5-3 Supplies Status page - 2 of 2 ...106 Figure 5-4 Print Information Pages page ...107 Figure 5-5 Clearing Jams page ...109 Figure 5-6 Print Problems page ...110 Figure 5-7 Troubleshooting Tools page ... 5-25 System Setup page ...138 Figure 5-26 Service page ...139 Figure 5-27 About Toolbox page ...141 Figure 5-28 HP Instant Support page ...142 Figure 5-29 Product Registration page ...143 Figure 5-30 Order Supplies page ...144 xii ENWW
HP Color LaserJet 1600 - Software Technical Reference
Page 16
... STR describes system modification information, including file lists and changes to serve as a quick-reference tool for the HP Color LaserJet 1600 printer. Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for Customer Contact Center (CCC) agents, support engineers, system administrators, management... is included in an electronic format to registry keys. 2 Chapter 1 Purpose and scope ENWW NOTE This STR describes drivers that comes with the HP Color LaserJet 1600 printer.
... STR describes system modification information, including file lists and changes to serve as a quick-reference tool for the HP Color LaserJet 1600 printer. Purpose and scope Introduction This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for Customer Contact Center (CCC) agents, support engineers, system administrators, management... is included in an electronic format to registry keys. 2 Chapter 1 Purpose and scope ENWW NOTE This STR describes drivers that comes with the HP Color LaserJet 1600 printer.
HP Color LaserJet 1600 - Software Technical Reference
Page 27
... software includes new features since the release of the print driver only. ● HP Color LaserJet 1600 Toolbox. If you can use to HP Instant Support. Use the HP Color LaserJet 1600 Toolbox to monitor the status of the printer, examine and change printer settings, provide printer alerts, find troubleshooting and "How Do I" content, and gain access to communicate with and manage your...
... software includes new features since the release of the print driver only. ● HP Color LaserJet 1600 Toolbox. If you can use to HP Instant Support. Use the HP Color LaserJet 1600 Toolbox to monitor the status of the printer, examine and change printer settings, provide printer alerts, find troubleshooting and "How Do I" content, and gain access to communicate with and manage your...
HP Color LaserJet 1600 - Software Technical Reference
Page 30
... Uninstaller Removes files and folders that remains on the CD and does not need to manage the HP Color LaserJet 1600 printer. The software CD uses a version of your HP Color LaserJet 1600 printer. ● Change the print settings for your HP Color LaserJet 1600 printer. ● Find troubleshooting and "How-To" information for performing basic tasks ● Configure and receive Status Alerts when certain events...
... Uninstaller Removes files and folders that remains on the CD and does not need to manage the HP Color LaserJet 1600 printer. The software CD uses a version of your HP Color LaserJet 1600 printer. ● Change the print settings for your HP Color LaserJet 1600 printer. ● Find troubleshooting and "How-To" information for performing basic tasks ● Configure and receive Status Alerts when certain events...
HP Color LaserJet 1600 - Software Technical Reference
Page 33
... devices, such as digital cameras and scanners, also support USB. The HP Color LaserJet 1600 is the current standard. On the Hardware tab, click Device Manager. It can only connect to troubleshoot two-way communication issues. The Device Status appears in Microsoft Windows USB ... identifying and resolving these conflicts. A wide variety of a device, click the device name, and then click Properties. The HP Color LaserJet 1600 printer is supported by clicking the plus sign (+). Device conflicts in Microsoft Windows When two-way communication cannot be resolved immediately, and...
... devices, such as digital cameras and scanners, also support USB. The HP Color LaserJet 1600 is the current standard. On the Hardware tab, click Device Manager. It can only connect to troubleshoot two-way communication issues. The Device Status appears in Microsoft Windows USB ... identifying and resolving these conflicts. A wide variety of a device, click the device name, and then click Properties. The HP Color LaserJet 1600 printer is supported by clicking the plus sign (+). Device conflicts in Microsoft Windows When two-way communication cannot be resolved immediately, and...
HP Color LaserJet 1600 - Software Technical Reference
Page 34
Click the plus sign (+) to restart the computer in the list of the dialog box. 5. Guidelines for troubleshooting and resolving device conflicts Follow these steps for that has a conflict, click Remove, and then click Yes. If the conflicting device is a duplicate (and one ...
Click the plus sign (+) to restart the computer in the list of the dialog box. 5. Guidelines for troubleshooting and resolving device conflicts Follow these steps for that has a conflict, click Remove, and then click Yes. If the conflicting device is a duplicate (and one ...
HP Color LaserJet 1600 - Software Technical Reference
Page 104
... All Programs in Microsoft Windows XP or Microsoft Windows Server 2003, click HP, click HP Color LaserJet 1600, and then click HP Color LaserJet 1600 toolbox . ● Double-click the HP Color LaserJet 1600 toolbox icon on the Microsoft Windows desktop. The HP Color LaserJet 1600 Toolbox is divided into a set the device settings for the printer ● Provide Troubleshooting and "How do I" content ● Provide access to online...
... All Programs in Microsoft Windows XP or Microsoft Windows Server 2003, click HP, click HP Color LaserJet 1600, and then click HP Color LaserJet 1600 toolbox . ● Double-click the HP Color LaserJet 1600 toolbox icon on the Microsoft Windows desktop. The HP Color LaserJet 1600 Toolbox is divided into a set the device settings for the printer ● Provide Troubleshooting and "How do I" content ● Provide access to online...
HP Color LaserJet 1600 - Software Technical Reference
Page 109
HP Color LaserJet 1600 Toolbox section The HP Color LaserJet 1600 Toolbox section is comprised of the following tabs. ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab The HP Color LaserJet 1600 Toolbox ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 95
HP Color LaserJet 1600 Toolbox section The HP Color LaserJet 1600 Toolbox section is comprised of the following tabs. ● Status tab ● Troubleshooting tab ● Alerts tab ● Documentation tab The HP Color LaserJet 1600 Toolbox ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 95
HP Color LaserJet 1600 - Software Technical Reference
Page 122
The Troubleshooting tab contains the following pages. ● Clearing Jams page ● Print Problems page ● Troubleshooting Tools page ● Animated Demonstrations page The HP Color LaserJet 1600 Toolbox 108 Chapter 5 The HP Color LaserJet 1600 Toolbox ENWW Troubleshooting tab The pages listed under the Troubleshooting tab consist of static HTML content outlining troubleshooting procedures.
The Troubleshooting tab contains the following pages. ● Clearing Jams page ● Print Problems page ● Troubleshooting Tools page ● Animated Demonstrations page The HP Color LaserJet 1600 Toolbox 108 Chapter 5 The HP Color LaserJet 1600 Toolbox ENWW Troubleshooting tab The pages listed under the Troubleshooting tab consist of static HTML content outlining troubleshooting procedures.
HP Color LaserJet 1600 - Software Technical Reference
Page 123
Figure 5-5 Clearing Jams page This page contains a link to help you troubleshoot paper jams that might occur on your HP Color LaserJet 1600 printer. Clearing Jams page Use this section to static HTML content about clearing paper jams, as well as a Shockwave Flash animation about clearing paper jams. ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 109 The HP Color LaserJet 1600 Toolbox
Figure 5-5 Clearing Jams page This page contains a link to help you troubleshoot paper jams that might occur on your HP Color LaserJet 1600 printer. Clearing Jams page Use this section to static HTML content about clearing paper jams, as well as a Shockwave Flash animation about clearing paper jams. ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 109 The HP Color LaserJet 1600 Toolbox
HP Color LaserJet 1600 - Software Technical Reference
Page 125
ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 111 A link in this page to troubleshoot print quality issues. The HP Color LaserJet 1600 Toolbox Figure 5-7 Troubleshooting Tools page The Print Quality Troubleshooting Tools page contains links to view the Print Quality Troubleshooting Procedure . Troubleshooting Tools page Clicking the Troubleshooting Tools link on this section allows you to the printer. Clicking Print sends the Print...
ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 111 A link in this page to troubleshoot print quality issues. The HP Color LaserJet 1600 Toolbox Figure 5-7 Troubleshooting Tools page The Print Quality Troubleshooting Tools page contains links to view the Print Quality Troubleshooting Procedure . Troubleshooting Tools page Clicking the Troubleshooting Tools link on this section allows you to the printer. Clicking Print sends the Print...
HP Color LaserJet 1600 - Software Technical Reference
Page 127
Figure 5-8 Print Quality Troubleshooting Procedure page - 1 of 2 ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 113 The HP Color LaserJet 1600 Toolbox Print Quality Troubleshooting Procedure page Clicking Click here to open the Print Quality Troubleshooting Procedure page on the Troubleshooting Tools page opens the Print Quality Troubleshooting Procedure page.
Figure 5-8 Print Quality Troubleshooting Procedure page - 1 of 2 ENWW Configuration options for the HP Color LaserJet 1600 Toolbox 113 The HP Color LaserJet 1600 Toolbox Print Quality Troubleshooting Procedure page Clicking Click here to open the Print Quality Troubleshooting Procedure page on the Troubleshooting Tools page opens the Print Quality Troubleshooting Procedure page.
HP Color LaserJet 1600 - Software Technical Reference
Page 128
The HP Color LaserJet 1600 Toolbox 114 Chapter 5 The HP Color LaserJet 1600 Toolbox ENWW Figure 5-9 Print Quality Troubleshooting Procedure page - 2 of 2 This page provides information about how to use the Print Quality Troubleshooting Procedure and also provides links to other helpful pages within the HP Color LaserJet 1600 Toolbox.
The HP Color LaserJet 1600 Toolbox 114 Chapter 5 The HP Color LaserJet 1600 Toolbox ENWW Figure 5-9 Print Quality Troubleshooting Procedure page - 2 of 2 This page provides information about how to use the Print Quality Troubleshooting Procedure and also provides links to other helpful pages within the HP Color LaserJet 1600 Toolbox.
HP Color LaserJet 1600 - Software Technical Reference
Page 161
Engineering Detail 6 Engineering Detail This chapter contains information about the following topics: ● Troubleshooting checklist ● Problem solving ● Media attributes ● HP Color LaserJet 1600 Readme ENWW 147
Engineering Detail 6 Engineering Detail This chapter contains information about the following topics: ● Troubleshooting checklist ● Problem solving ● Media attributes ● HP Color LaserJet 1600 Readme ENWW 147
HP Color LaserJet 1600 - Software Technical Reference
Page 162
The control panel will help you correct the error. Does Ready appear in Microsoft Windows. See the HP Color LaserJet 1600 User Guide for a list of common messages that the power switch is plugged in. Software is a port ...to verify that the device is on. Uninstall and then reinstall the device software. device software. Engineering Detail Troubleshooting checklist Use the following steps when trying to failed power 1. Table 6-1 Troubleshooting checklist Step number 1 2 3 4 Verification step Possible problems Solutions Is the power on . No power ...
The control panel will help you correct the error. Does Ready appear in Microsoft Windows. See the HP Color LaserJet 1600 User Guide for a list of common messages that the power switch is plugged in. Software is a port ...to verify that the device is on. Uninstall and then reinstall the device software. device software. Engineering Detail Troubleshooting checklist Use the following steps when trying to failed power 1. Table 6-1 Troubleshooting checklist Step number 1 2 3 4 Verification step Possible problems Solutions Is the power on . No power ...
HP Color LaserJet 1600 - Software Technical Reference
Page 163
ENWW Troubleshooting checklist 149 Engineering Detail Table 6-1 Troubleshooting checklist (continued) If the error persists, contact HP Customer Contact Center. installation procedure and the correct port setting.
ENWW Troubleshooting checklist 149 Engineering Detail Table 6-1 Troubleshooting checklist (continued) If the error persists, contact HP Customer Contact Center. installation procedure and the correct port setting.