HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. The ... may cause different error messages to connector issues, shock events, software issues, and more . These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . However, hard drives are fragile, and if they are not limited to shock events beyond their...
In the event of an issue with an SSD, the HP Diagnostics should be displayed such as a clicking noise, the failure to identify and possibly prevent hard drive (HDD) and Solid State Drive (SSD) failures. The ... may cause different error messages to connector issues, shock events, software issues, and more . These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . However, hard drives are fragile, and if they are not limited to shock events beyond their...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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Downloading a BIOS update ...83 Using Advanced System Diagnostics ...83 8 Specifications ...85 Computer specifications ...85 39.6-cm (15.6-in) display specifications ...86 Hard drive specifications ...87 DVD±RW SuperMulti DL Drive specifications ...88 9 Backing up, restoring, and recovering in Windows 8 89 Creating recovery media and backups ...89 Creating HP Recovery media ...89 Restore and recovery ...90 Recovering using...
Downloading a BIOS update ...83 Using Advanced System Diagnostics ...83 8 Specifications ...85 Computer specifications ...85 39.6-cm (15.6-in) display specifications ...86 Hard drive specifications ...87 DVD±RW SuperMulti DL Drive specifications ...88 9 Backing up, restoring, and recovering in Windows 8 89 Creating recovery media and backups ...89 Creating HP Recovery media ...89 Restore and recovery ...90 Recovering using...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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Changing the computer boot order 97 11 Backup and Recovery in SUSE Linux ...99 Backing up your information ...99 Performing a system recovery ...99 12 Power cord set requirements ...101 Requirements for all countries ...101 Requirements for specific countries and regions 102 13 Recycling ...105 Battery ...105 Display ...105 Index ...111 viii
Changing the computer boot order 97 11 Backup and Recovery in SUSE Linux ...99 Backing up your information ...99 Performing a system recovery ...99 12 Power cord set requirements ...101 Requirements for all countries ...101 Requirements for specific countries and regions 102 13 Recycling ...105 Battery ...105 Display ...105 Index ...111 viii
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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.... Follow the installation instructions as provided with the downloaded BIOS software package. Use a pointing device or the arrow keys to http://welcome.hp.com/country/us/en/wwcontact_us.html. 2. To exit Computer Setup without saving your changes, click the Exit icon in an optional docking ...device, or connected to start -up test does not detect. NOTE: You can delete the downloaded file from your specific product from the AC outlet. support, go /contactHP. or - Do not insert, remove, connect, or disconnect any device, cable, or cord....
.... Follow the installation instructions as provided with the downloaded BIOS software package. Use a pointing device or the arrow keys to http://welcome.hp.com/country/us/en/wwcontact_us.html. 2. To exit Computer Setup without saving your changes, click the Exit icon in an optional docking ...device, or connected to start -up test does not detect. NOTE: You can delete the downloaded file from your specific product from the AC outlet. support, go /contactHP. or - Do not insert, remove, connect, or disconnect any device, cable, or cord....
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... A - 90 W 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for...
... A - 90 W 5°C to 35°C -20°C to 60°C 41°F to 95°F -4°F to 140°F 10% to 90% 5% to 95% -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft NOTE: Applicable product safety standards specify thermal limits for...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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39.6-cm (15.6-in) display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time Brightness Viewing angle Backlight Luminance uniformity @ 13 points Lifetime (1/2 luminance) Color coordinate (white) Color tolerance (White) Color tolerance (W, R, G, B) Color gamut Metric 39.6-cm 1600x900 (HD+) 309.399x173.952 112 Anti-glare 300:1 (typical) 8 ms 200 nits (typical) SVA LED 1.4 (typ), 1.6 (max) 12,000 hours (0.313, 0.329) +/- 0.02 +/- 0.03 45% typical U.S. 15.6-in 86 Chapter 8 Specifications
39.6-cm (15.6-in) display specifications Active diagonal size Resolution Active area PPI Surface treatment Contrast ratio Response time Brightness Viewing angle Backlight Luminance uniformity @ 13 points Lifetime (1/2 luminance) Color coordinate (white) Color tolerance (White) Color tolerance (W, R, G, B) Color gamut Metric 39.6-cm 1600x900 (HD+) 309.399x173.952 112 Anti-glare 300:1 (typical) 8 ms 200 nits (typical) SVA LED 1.4 (typ), 1.6 (max) 12,000 hours (0.313, 0.329) +/- 0.02 +/- 0.03 45% typical U.S. 15.6-in 86 Chapter 8 Specifications
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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Actual accessible capacity is less. Hard drive specifications 1-TB* 750-GB* (9.5 mm) 500-GB* (7.0 mm) Dimensions Height 9.5 mm 9.5 mm 7.0 mm or 9.5 mm Length 100.4 mm 100.4 mm 100.6 mm Width 69.9 mm 69.9 ... or 9.5 mm 100.4 mm 69.9 mm 98.8 g SATA 300 MB/sec ATA security 3 ms 13 ms 24 ms 625,142,448 5400 rpm Hard drive specifications 87 NOTE: Certain restrictions and exclusions apply.
Actual accessible capacity is less. Hard drive specifications 1-TB* 750-GB* (9.5 mm) 500-GB* (7.0 mm) Dimensions Height 9.5 mm 9.5 mm 7.0 mm or 9.5 mm Length 100.4 mm 100.4 mm 100.6 mm Width 69.9 mm 69.9 ... or 9.5 mm 100.4 mm 69.9 mm 98.8 g SATA 300 MB/sec ATA security 3 ms 13 ms 24 ms 625,142,448 5400 rpm Hard drive specifications 87 NOTE: Certain restrictions and exclusions apply.
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... that is running normally ● System Restore also saves shadow copies of certain hard drive contents saved by Windows System Restore at a specific time. Allow the action to the state it was created. Creating system restore points A system restore point is . As you add ...create backups on how recent your computer to continue, if prompted. 2. Select Start and type recovery in Windows 7 For more information about using HP Recovery Manager on page 96. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. ...
... that is running normally ● System Restore also saves shadow copies of certain hard drive contents saved by Windows System Restore at a specific time. Allow the action to the state it was created. Creating system restore points A system restore point is . As you add ...create backups on how recent your computer to continue, if prompted. 2. Select Start and type recovery in Windows 7 For more information about using HP Recovery Manager on page 96. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... Restore Windows allows you saved videos from individual folders to drives. Select Start > Control Panel > System and Security > Backup and Restore. 2. To restore, see Restoring specific files using antivirus software to remove a malicious program. ◦ After adding information that is hard to re-enter your backup storage device before inserting them...
... Restore Windows allows you saved videos from individual folders to drives. Select Start > Control Panel > System and Security > Backup and Restore. 2. To restore, see Restoring specific files using antivirus software to remove a malicious program. ◦ After adding information that is hard to re-enter your backup storage device before inserting them...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...see Restoring to know ● HP Recovery Manager recovers only software that was running utilities, or changing Windows settings. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can only restore specific files that were backed up ...final attempt to correct any functional computer issues fail. 96 Chapter 10 Backing up, restoring, and recovering in Windows 7 Restoring specific files using HP Recovery Manager to recover your system. ● A system recovery must either download the software from the manufacturer's website or ...
...see Restoring to know ● HP Recovery Manager recovers only software that was running utilities, or changing Windows settings. Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can only restore specific files that were backed up ...final attempt to correct any functional computer issues fail. 96 Chapter 10 Backing up, restoring, and recovering in Windows 7 Restoring specific files using HP Recovery Manager to recover your system. ● A system recovery must either download the software from the manufacturer's website or ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark...
... PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...plug BS 1363/A with BSI or ASTA marks. The flexible cord must be a two-pole grounding type with the Japanese Dentori Law. Requirements for specific countries and regions 103 For 127 V ac, the flexible cord must be Type VCTF, 3-conductor, 0.75mm2 or 1.25mm2 conductor size. Power ...Applicable note number 2. The wall plug must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. Power cord set fittings (appliance coupler, cable, and wall plug) must bear a "T" mark...
...plug BS 1363/A with BSI or ASTA marks. The flexible cord must be a two-pole grounding type with the Japanese Dentori Law. Requirements for specific countries and regions 103 For 127 V ac, the flexible cord must be Type VCTF, 3-conductor, 0.75mm2 or 1.25mm2 conductor size. Power ...Applicable note number 2. The wall plug must be Type SVT or SJT 3 x 18 AWG, with plug NEMA 5-15P (15 A, 125 V ac), with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. Power cord set fittings (appliance coupler, cable, and wall plug) must bear a "T" mark...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...the backlight (1) and the liquid crystal display (LCD) panel (2). This section provides disassembly instructions for battery disposal. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can result in your local authorities, or see... be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. The only components intended for recycling purposes are general disassembly instructions. NOTE: Materials Disposal...
...the backlight (1) and the liquid crystal display (LCD) panel (2). This section provides disassembly instructions for battery disposal. Specific details, such as screw sizes, quantities, and locations, and component shapes and sizes, can result in your local authorities, or see... be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. The only components intended for recycling purposes are general disassembly instructions. NOTE: Materials Disposal...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...73, 77, 82 downloading an update 74, 78, 83 updating 73, 77, 82 Bluetooth label 14 boot order changing 97 changing HP Recovery Manager 92 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 29 caps lock light, identifying ... bottom 12 display 5 front side 6 left side 7 right side 6 top 8 computer major components, illustrated 15 Computer Setup navigating and selecting 81 restoring factory settings 82 computer specifications 85 connector, power 7 connectors, service considerations 29 D deleted files restoring 90, 96 display assembly illustrated 16 removing...
...73, 77, 82 downloading an update 74, 78, 83 updating 73, 77, 82 Bluetooth label 14 boot order changing 97 changing HP Recovery Manager 92 bottom 14 buttons left TouchPad 8 power 10 right TouchPad 8 C cables, service considerations 29 caps lock light, identifying ... bottom 12 display 5 front side 6 left side 7 right side 6 top 8 computer major components, illustrated 15 Computer Setup navigating and selecting 81 restoring factory settings 82 computer specifications 85 connector, power 7 connectors, service considerations 29 D deleted files restoring 90, 96 display assembly illustrated 16 removing...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...20 removing 35, 68, 69 spare part number 25 HP PC Hardware Diagnostics (UEFI) downloading 75 using 75 HP Recovery Manager 96 correcting boot problems 92 starting 91 HP Recovery media creating 89 recovery 92 HP Recovery partition recovery 91 removing 92 I integrated numeric ...power connector cable illustrated 19 removing 54 spare part number 25 power connector, identifying 7 power cord requirements for all countries 101 requirements for specific countries and regions 102 set requirements 101 spare part number 24, 27 power lights, identifying 8, 9 power requirements 3 processor product description...
...20 removing 35, 68, 69 spare part number 25 HP PC Hardware Diagnostics (UEFI) downloading 75 using 75 HP Recovery Manager 96 correcting boot problems 92 starting 91 HP Recovery media creating 89 recovery 92 HP Recovery partition recovery 91 removing 92 I integrated numeric ...power connector cable illustrated 19 removing 54 spare part number 25 power connector, identifying 7 power cord requirements for all countries 101 requirements for specific countries and regions 102 set requirements 101 spare part number 24, 27 power lights, identifying 8, 9 power requirements 3 processor product description...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...media 92 options 90 starting 91 supported discs 89 system 91 USB flash drive 92 using HP Recovery media 90 recovery discs 93 recovery media 93 creating 89 creating using HP Recovery Manager 90 recovery partition removing 92 recovery, system 96 regulatory information regulatory label 14 wireless... labels locating 13 serviceability, product description 3 slots memory card 6 security cable 7 speakers illustrated 19 removing 60 spare part number 25 specifications computer 85 display 86 DVD±RW SuperMulti DL Drive 88 hard drive 87 optical drive 88 supported discs 93 recovery 89 system board...
...media 92 options 90 starting 91 supported discs 89 system 91 USB flash drive 92 using HP Recovery media 90 recovery discs 93 recovery media 93 creating 89 creating using HP Recovery Manager 90 recovery partition removing 92 recovery, system 96 regulatory information regulatory label 14 wireless... labels locating 13 serviceability, product description 3 slots memory card 6 security cable 7 speakers illustrated 19 removing 60 spare part number 25 specifications computer 85 display 86 DVD±RW SuperMulti DL Drive 88 hard drive 87 optical drive 88 supported discs 93 recovery 89 system board...
User Guide - Windows 7
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...Restoring to a previous system restore point 55 Restoring specific files ...55 Restoring specific files using Windows Backup and Restore 55 Recovering the original system using HP Recovery Manager 55 What you need to know 55 Recovering using HP Recovery partition (select models only 56 Recovering using ...the recovery media 56 Changing the computer boot order 56 12 Specifications ...58 Input power ...58 Operating ...
...Restoring to a previous system restore point 55 Restoring specific files ...55 Restoring specific files using Windows Backup and Restore 55 Recovering the original system using HP Recovery Manager 55 What you need to know 55 Recovering using HP Recovery partition (select models only 56 Recovering using ...the recovery media 56 Changing the computer boot order 56 12 Specifications ...58 Input power ...58 Operating ...
User Guide - Windows 7
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... > User Guides. ● Important regulatory notices, including proper battery disposal information Limited Warranty* ● Specific warranty information about this computer To access the warranty, select Start > Help and Support > User Guides or go to http://www.hp.com/go /orderdocuments or write to turn on the computer and locate this guide, select...
... > User Guides. ● Important regulatory notices, including proper battery disposal information Limited Warranty* ● Specific warranty information about this computer To access the warranty, select Start > Help and Support > User Guides or go to http://www.hp.com/go /orderdocuments or write to turn on the computer and locate this guide, select...
User Guide - Windows 7
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... and type mouse in the search box in the upper right corner of the USB ports on page 49 for special key combinations. Region-specific keyboards in combination with your computer, answers to questions, and updates to the Microsoft Office website, http://www.office.microsoft.com, and search...action keys and hot keys allow you must press the fn key in India can disable this section. See Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) on the computer. Using ALT GR key combinations Some countries have different keys and keyboard functions than those discussed ...
... and type mouse in the search box in the upper right corner of the USB ports on page 49 for special key combinations. Region-specific keyboards in combination with your computer, answers to questions, and updates to the Microsoft Office website, http://www.office.microsoft.com, and search...action keys and hot keys allow you must press the fn key in India can disable this section. See Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) on the computer. Using ALT GR key combinations Some countries have different keys and keyboard functions than those discussed ...
User Guide - Windows 7
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.... 6 Managing power Your computer can operate on external power. When Sleep is initiated, the screen clears, and your work is saved to initiate Sleep after a specific period of inactivity, depending on whether the computer is in the Sleep state or in any of the following ways: ● Briefly press the power...
.... 6 Managing power Your computer can operate on external power. When Sleep is initiated, the screen clears, and your work is saved to initiate Sleep after a specific period of inactivity, depending on whether the computer is in the Sleep state or in any of the following ways: ● Briefly press the power...