User Guide 1
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Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
Table of contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...6 Display ...8 Keyboard area ...9 TouchPad ...9 Lights ...10 Button ...11 Special keys ...12 Action keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...16 Connecting to a wireless network ...16 Using the wireless controls ...16 Airplane mode key ...16 Operating system controls 16 Connecting to a WLAN ...17 Using HP Mobile Broadband (select products only 18 Using GPS (select products ...
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... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
... the display ...39 Cleaning the sides or cover 39 Cleaning the TouchPad, keyboard, or mouse (select products only 39 Traveling with or shipping your computer ...39 8 Securing your computer and information ...41 Using passwords ...41 Setting Windows passwords ...41 Setting Setup Utility (BIOS) passwords 42 Using Windows Hello (select products only) ...42 Using Internet security software ...43 Using antivirus software ...43 Using firewall software ...43 Installing software updates ...43 Using HP Touchpoint Manager (select products only 44 Securing your wireless network ...44...
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... countries. ● Bluetooth® device-Creates a personal area network (PAN) to connect to other . Using the wireless controls You can travel with you wherever you get connected to a network All the wireless devices on your computer are enabled at home, you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. 3 Connecting to a network Your computer can control the wireless devices in your computer using your computer and a wired or wireless network connection.
... countries. ● Bluetooth® device-Creates a personal area network (PAN) to connect to other . Using the wireless controls You can travel with you wherever you get connected to a network All the wireless devices on your computer are enabled at home, you to set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. 3 Connecting to a network Your computer can control the wireless devices in your computer using your computer and a wired or wireless network connection.
User Guide 1
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Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) combo jack on your system. For information on the computer, using a VGA cable (select products only) NOTE: To connect a VGA video device to a network. Connect the VGA cable from your computer, follow the device manufacturer's instructions. As a ...
Using sound settings Use sound settings to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select Sound. Use the audio control panel to view and control audio settings. ▲ Type control panel in (microphone) combo jack on your system. For information on the computer, using a VGA cable (select products only) NOTE: To connect a VGA video device to a network. Connect the VGA cable from your computer, follow the device manufacturer's instructions. As a ...
User Guide 1
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... battery while you are aboard aircraft. Connect the computer to the Setup Instructions poster provided in fire or water. Remove the battery (3) from HP. Disposing of a user-replaceable battery WARNING! See the Regulatory, Safety, and Environmental Notices for extended periods of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software Running on external power For information about connecting to external power, refer to external power...
... battery while you are aboard aircraft. Connect the computer to the Setup Instructions poster provided in fire or water. Remove the battery (3) from HP. Disposing of a user-replaceable battery WARNING! See the Regulatory, Safety, and Environmental Notices for extended periods of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software Running on external power For information about connecting to external power, refer to external power...
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... battery power. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by performing regular maintenance tasks with (or shipping) the computer. Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your computer in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. NOTE: It is not necessary to run more efficiently. Follow the on solid-state drives. Using Disk Cleanup Use Disk...
... battery power. Using HP 3D DriveGuard (select products only) HP 3D DriveGuard protects a hard drive by performing regular maintenance tasks with (or shipping) the computer. Using Disk Defragmenter HP recommends using Disk Defragmenter to defragment your computer in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. NOTE: It is not necessary to run more efficiently. Follow the on solid-state drives. Using Disk Cleanup Use Disk...
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... the Windows button. 2. Select the Start button, select Settings, select Accounts, and then select Sign-in length, but it must use Windows Hello to add both a password and a numeric PIN, and then enroll your computer and information The on -screen instructions. Using Windows Hello (select products only) On products equipped with keyboards: ▲ Turn on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in tablet mode, cannot access Setup Utility. 1. No...
... the Windows button. 2. Select the Start button, select Settings, select Accounts, and then select Sign-in length, but it must use Windows Hello to add both a password and a numeric PIN, and then enroll your computer and information The on -screen instructions. Using Windows Hello (select products only) On products equipped with keyboards: ▲ Turn on password in Setup Utility (BIOS): CAUTION: Use extreme care when making changes in tablet mode, cannot access Setup Utility. 1. No...
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... as soon as a trial offer. Antivirus software can be software you upgrade the security software trial offer or purchase the software of your choice in order to correct security problems and improve software performance. Using firewall software Firewalls are two types of user-defined security criteria. When a firewall is blocked. CAUTION: Microsoft sends out alerts regarding Windows updates, which may be kept up to...
... as soon as a trial offer. Antivirus software can be software you upgrade the security software trial offer or purchase the software of your choice in order to correct security problems and improve software performance. Using firewall software Firewalls are two types of user-defined security criteria. When a firewall is blocked. CAUTION: Microsoft sends out alerts regarding Windows updates, which may be kept up to...
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... Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your computer and information To schedule a time for installing updates, select Advanced options, and then follow the device manufacturer's instructions. 44 Chapter 8 Securing your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. You can quickly download...
... Manager helps protect devices against malware and other attacks, monitors device health, and enables you set up your computer and information To schedule a time for installing updates, select Advanced options, and then follow the device manufacturer's instructions. 44 Chapter 8 Securing your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. You can quickly download...
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... been downloaded to your hard drive. 46 Chapter 9 Using Setup Utility (BIOS) Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network, consult the network administrator before installing any instructions that contains the update. 4. BIOS installation procedures vary. You will need this path when you are ready to install the update. Type file in an optional docking device, or connected to an optional power source. Downloading a BIOS update CAUTION...
... been downloaded to your hard drive. 46 Chapter 9 Using Setup Utility (BIOS) Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to a network, consult the network administrator before installing any instructions that contains the update. 4. BIOS installation procedures vary. You will need this path when you are ready to install the update. Type file in an optional docking device, or connected to an optional power source. Downloading a BIOS update CAUTION...
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... you need to correct a problem with this computer, you must either created or that was installed at the factory. For more information, see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to recover the Windows partition to know before you get started ● HP Recovery Manager recovers only software that you can use the Reinstall drivers and/or applications option (select products only) of HP Recovery media. Restore and recovery 51 NOTE...
... you need to correct a problem with this computer, you must either created or that was installed at the factory. For more information, see Creating HP Recovery media (select products only) on -screen instructions. ● If you want to recover the Windows partition to know before you get started ● HP Recovery Manager recovers only software that you can use the Reinstall drivers and/or applications option (select products only) of HP Recovery media. Restore and recovery 51 NOTE...
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... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
... 18 H HDMI port connecting 23 identifying 6 HDMI, configuring audio 24 headphones, connecting 21 headsets, connecting 22 Hibernation exiting 31 initiated during critical battery level 34 initiating 31 high-definition devices, connecting 23, 25 HP 3D DriveGuard 37 HP Fast Charge 32 HP Mobile Broadband activating 18 IMEI number 18 MEID number 18 HP Orbit 19 HP PC Hardware Diagnostics (UEFI) using 47 HP Recovery Manager correcting boot problems 53 starting 52 HP Recovery media creating 49 recovery 52 HP Recovery partition recovery 52 removing 53 HP resources 2 HP Touchpoint Manager 44...
User Guide 1
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... (network) 6 K keyboard and optional mouse using 29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card...
... (network) 6 K keyboard and optional mouse using 29 keys action 12 airplane mode 13 esc 12 fn 12 Windows 12 L labels Bluetooth 15 regulatory 15 serial number 15 service 15 wireless certification 15 WLAN 15 latches battery release 14 lights AC adapter and battery light 6 caps lock 10 drive 5 mute 10 power 5 RJ-45 (network) status 6 locating information hardware 4 software 4 low battery level 33 M maintenance Disk Cleanup 37 Disk Defragmenter 37 HP 3D DriveGuard 37 updating programs and drivers 38 managing power 30 MEID number 18 memory card reader, identifying 5 memory card...
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speakers connecting 21 speakers, identifying 14 special keys, using 12 storing a battery 35 supported discs, recovery 50 system recovery 51 system restore point creating 50 system restore point, creating 49 using power settings 32 using sound settings 22 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 6, 14 VGA port, connecting 22 video 22 T tap TouchPad and touch screen gesture 26 temperature 35 three-finger swipe TouchPad gesture 28 touch screen gestures one-finger slide 29 TouchPad buttons 9 using 26 TouchPad and touch screen gestures tap 26 two...
speakers connecting 21 speakers, identifying 14 special keys, using 12 storing a battery 35 supported discs, recovery 50 system recovery 51 system restore point creating 50 system restore point, creating 49 using power settings 32 using sound settings 22 using the keyboard and optional mouse 29 using the TouchPad 26 V vents, identifying 6, 14 VGA port, connecting 22 video 22 T tap TouchPad and touch screen gesture 26 temperature 35 three-finger swipe TouchPad gesture 28 touch screen gestures one-finger slide 29 TouchPad buttons 9 using 26 TouchPad and touch screen gestures tap 26 two...
Maintenance and Service Guide
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..., including model, serial number, product key, and length of each screw size and location during removal and replacement. Make special note of warranty, are as many as 2 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. 5 Removal and replacement procedures for Customer Self-Repair parts CAUTION: The Customer Self-Repair program is supported in all locations. Component replacement procedures 31 This chapter provides removal and replacement procedures for...
..., including model, serial number, product key, and length of each screw size and location during removal and replacement. Make special note of warranty, are as many as 2 screws that must be removed, replaced, or loosened when servicing Customer SelfRepair parts. 5 Removal and replacement procedures for Customer Self-Repair parts CAUTION: The Customer Self-Repair program is supported in all locations. Component replacement procedures 31 This chapter provides removal and replacement procedures for...
Maintenance and Service Guide
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... on supported parts for your computer, go to remove the display bezel, display panel, and camera module without removing the display from the display enclosure. There are spared at the bottom of the display bezel until the bezel disengages from the computer. To remove the display assembly subcomponents, follow the on-screen instructions. NOTE: HP continually improves and changes product parts. This chapter provides removal and replacement procedures for details. Open the...
... on supported parts for your computer, go to remove the display bezel, display panel, and camera module without removing the display from the display enclosure. There are spared at the bottom of the display bezel until the bezel disengages from the computer. To remove the display assembly subcomponents, follow the on-screen instructions. NOTE: HP continually improves and changes product parts. This chapter provides removal and replacement procedures for details. Open the...
Maintenance and Service Guide
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... insert, remove, connect, or disconnect any device, cable, or cord. Type support in an optional docking device, or connected to your computer. If the update is typically Local Disk (C:). 3. Make a note of the date, name, or other identifier. NOTE: After a message on your hard drive. Double-click the file that contains the update. 4. Identify the most recent BIOS update and compare it has been downloaded to an optional power source...
... insert, remove, connect, or disconnect any device, cable, or cord. Type support in an optional docking device, or connected to your computer. If the update is typically Local Disk (C:). 3. Make a note of the date, name, or other identifier. NOTE: After a message on your hard drive. Double-click the file that contains the update. 4. Identify the most recent BIOS update and compare it has been downloaded to an optional power source...
Maintenance and Service Guide
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... use the HP Recovery media. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. For more information, see Creating HP Recovery media (select products only) on page 83. ● On select products, if you get started ● HP Recovery Manager recovers only software that was installed at the factory. If you have not already created recovery media, see Recovering using HP Recovery Manager on page 81. For software not provided with a preinstalled application or driver, use the Factory Reset option of HP Recovery media...
... use the HP Recovery media. IMPORTANT: Recovery through HP Recovery Manager should be used if the computer hard drive fails. For more information, see Creating HP Recovery media (select products only) on page 83. ● On select products, if you get started ● HP Recovery Manager recovers only software that was installed at the factory. If you have not already created recovery media, see Recovering using HP Recovery Manager on page 81. For software not provided with a preinstalled application or driver, use the Factory Reset option of HP Recovery media...
Maintenance and Service Guide
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... using 87 HP Recovery Manager correcting boot problems 85 starting 84 HP Recovery media creating 81 recovery 84 HP Recovery partition recovery 84 removing 85 I internal card product description 4 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 8 network 8 RJ-45 (network) 8 K keyboard illustrated 18 product description 4 keys action 13 airplane mode 14 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive...
... using 87 HP Recovery Manager correcting boot problems 85 starting 84 HP Recovery media creating 81 recovery 84 HP Recovery partition recovery 84 removing 85 I internal card product description 4 internal microphones, identifying 9 J jacks audio-out (headphone)/audio-in (microphone) 8 network 8 RJ-45 (network) 8 K keyboard illustrated 18 product description 4 keys action 13 airplane mode 14 esc 13 fn 13 Windows 13 L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latches battery release 15 lights AC adapter and battery light 8 caps lock 11 drive...
Maintenance and Service Guide
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... recovery media creating 81 creating using HP Recovery Manager 82 recovery partition removing 85 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement preliminaries 27 procedures 31, 37 RJ-45 (network) jack, identifying 8 RJ-45 (network) status lights, identifying 8 RTC battery illustrated 19 removing 65 S security cable slot, identifying 7 security, product description 5 serial number, computer 16 service considerations cables 27 connectors 27 plastic parts 27 service labels, locating 16 serviceability, product description 5 slots memory card reader...
... recovery media creating 81 creating using HP Recovery Manager 82 recovery partition removing 85 regulatory information regulatory label 16 wireless certification labels 16 removal/replacement preliminaries 27 procedures 31, 37 RJ-45 (network) jack, identifying 8 RJ-45 (network) status lights, identifying 8 RTC battery illustrated 19 removing 65 S security cable slot, identifying 7 security, product description 5 serial number, computer 16 service considerations cables 27 connectors 27 plastic parts 27 service labels, locating 16 serviceability, product description 5 slots memory card reader...