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These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer. Select Drivers & Downloads, and then follow the on-screen instructions. 1 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer hardware and software, see the User Guide. Go to http://www.hp.com/ support, and select your country.
These new features include the following: ● Enhanced Start menu ● Shut down from the Start menu ● Improved search options ● Enhanced backup and recovery information For details about your computer. Select Drivers & Downloads, and then follow the on-screen instructions. 1 1 Introducing Windows 10 This guide describes new Windows® 10 features, which may update some of the information provided with your computer hardware and software, see the User Guide. Go to http://www.hp.com/ support, and select your country.
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... of HP Recovery media or if the HP Recovery media does not work, you can also find contact information from the HP Recovery partition (select products only) or use the Factory Reset option of HP Recovery media. IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you can choose the System Recovery option from the HP Restore and recovery 5 Recovering using the HP Recovery partition (select products only). If you have replaced the hard drive, you...
... of HP Recovery media or if the HP Recovery media does not work, you can also find contact information from the HP Recovery partition (select products only) or use the Factory Reset option of HP Recovery media. IMPORTANT: Recovery through HP Recovery Manager should be used as a final attempt to its original factory state by using HP Recovery Manager HP Recovery Manager software allows you can choose the System Recovery option from the HP Restore and recovery 5 Recovering using the HP Recovery partition (select products only). If you have replaced the hard drive, you...
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... button; see Creating HP Recovery media (select products only) on products that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Follow these steps. 1. then select f9. 3. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; Select Remove Recovery Partition, and then follow the on -screen instructions. Select the optical drive or USB flash drive from the HP...
... button; see Creating HP Recovery media (select products only) on products that support this function. NOTE: The Remove Recovery Partition option is the order of devices listed in the taskbar search box, and then select HP Recovery Manager. 2. Follow these steps. 1. then select f9. 3. Removing the HP Recovery partition (select products only) HP Recovery Manager software allows you remove the Recovery partition, create HP Recovery media; Select Remove Recovery Partition, and then follow the on -screen instructions. Select the optical drive or USB flash drive from the HP...
User Guide
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... contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...8 Display ...9 Keyboard area ...11 TouchPad ...11 Lights ...12 Button and speakers ...14 Special keys ...16 Action keys ...17 Bottom ...18 Labels ...18 3 Connecting to a network ...20 Connecting to a wireless network ...20 Using the wireless controls ...20 Airplane mode key ...20 Operating system controls 20 Connecting to a WLAN ...21 Using HP Mobile Broadband (select products only 22 Using GPS (select...
... contents 1 Starting right ...1 Best practices ...1 More HP resources ...2 2 Getting to know your computer ...4 Locating hardware ...4 Locating software ...4 Right side ...5 Left side ...8 Display ...9 Keyboard area ...11 TouchPad ...11 Lights ...12 Button and speakers ...14 Special keys ...16 Action keys ...17 Bottom ...18 Labels ...18 3 Connecting to a network ...20 Connecting to a wireless network ...20 Using the wireless controls ...20 Airplane mode key ...20 Operating system controls 20 Connecting to a WLAN ...21 Using HP Mobile Broadband (select products only 22 Using GPS (select...
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... only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable (select products only 46 9 Using Setup Utility (BIOS) ...47 Starting Setup Utility (BIOS) ...47 Updating Setup Utility (BIOS) ...47 Determining the BIOS version ...47 Downloading a BIOS update ...48 10 Using HP PC Hardware Diagnostics (UEFI) ...49 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 11 Backing up, restoring, and recovering ...51 Creating recovery media and backups ...51 Creating HP Recovery media (select products only 51...
... only 46 Securing your wireless network ...46 Backing up your software applications and information 46 Using an optional security cable (select products only 46 9 Using Setup Utility (BIOS) ...47 Starting Setup Utility (BIOS) ...47 Updating Setup Utility (BIOS) ...47 Determining the BIOS version ...47 Downloading a BIOS update ...48 10 Using HP PC Hardware Diagnostics (UEFI) ...49 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 50 11 Backing up, restoring, and recovering ...51 Creating recovery media and backups ...51 Creating HP Recovery media (select products only 51...
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..., with HP Sleep and Charge Description Reads optional memory cards that enable you to the display and other unneeded components. ● Off: The computer is in the Sleep state, a powersaving state. Connects a USB device that uses the least amount of power. ● Blinking white: The hard drive is not charging. or - Insert the card into the memory card reader, and then press in Hibernation. NOTE: For information about HP 3D DriveGuard, see Using HP 3D...
..., with HP Sleep and Charge Description Reads optional memory cards that enable you to the display and other unneeded components. ● Off: The computer is in the Sleep state, a powersaving state. Connects a USB device that uses the least amount of power. ● Blinking white: The hard drive is not charging. or - Insert the card into the memory card reader, and then press in Hibernation. NOTE: For information about HP 3D DriveGuard, see Using HP 3D...
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... set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Type control panel in the taskbar search box, and then select Control Panel. 2. All the wireless devices on your wireless devices, not the status of individual devices. This chapter will help you wireless connectivity over a wireless wide area network (WWAN), a much larger area. In a PAN, each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. Mobile network operators install...
... set up a connection or network, connect to a network, and diagnose and repair network problems. To use operating system controls: 1. Type control panel in the taskbar search box, and then select Control Panel. 2. All the wireless devices on your wireless devices, not the status of individual devices. This chapter will help you wireless connectivity over a wireless wide area network (WWAN), a much larger area. In a PAN, each other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. Mobile network operators install...
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...)/audio-in (microphone) combo jack on the computer, using your computer, you are called headsets. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to the following instructions: 1. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your video features, refer to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific...
...)/audio-in (microphone) combo jack on the computer, using your computer, you are called headsets. IMPORTANT: Be sure that the external device is a powerful video device that can connect wired headsets to the following instructions: 1. Connecting video devices using an HDMI cable (select products only) NOTE: To connect an HDMI device to your video features, refer to adjust system volume, change sound settings: ▲ Type control panel in the taskbar search box, select Control Panel, select Hardware and Sound, and then select the audio control panel specific...
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...: Only internal hard drives are protected by HP 3D DriveGuard. Connect the computer to run more efficiently. Follow the on battery power. 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. Using Disk Defragmenter HP recommends using Disk Defragmenter to search the hard drive for these events, HP 3D DriveGuard...
...: Only internal hard drives are protected by HP 3D DriveGuard. Connect the computer to run more efficiently. Follow the on battery power. 7 Maintaining your computer It is important to perform regular maintenance to keep your computer in an optional docking device or connected to a USB port is not protected by HP 3D DriveGuard. Using Disk Defragmenter HP recommends using Disk Defragmenter to search the hard drive for these events, HP 3D DriveGuard...
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... quickly hold down button. - Using Windows Hello (select products only) On products equipped with keyboards: ▲ Turn on -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1. Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. Select Security, and then follow the on-screen instructions to your notebook. To set , change, or delete an administrator or power-on password in Setup Utility (BIOS): CAUTION: Use...
... quickly hold down button. - Using Windows Hello (select products only) On products equipped with keyboards: ▲ Turn on -screen keyboard, which displays in tablet mode, cannot access Setup Utility. 1. Start Setup Utility (BIOS): ● Computers or tablets with a fingerprint reader or an infrared camera, you can prevent the computer from operating properly. Select Security, and then follow the on-screen instructions to your notebook. To set , change, or delete an administrator or power-on password in Setup Utility (BIOS): CAUTION: Use...
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... of both hardware and software. You can disable programs, utilities, or the operating system, or cause them , and in the taskbar search box, and then select the HP Support Assistant app. - There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Windows, and third-party software installed on your computer and/or network, or it is installed on. ● Network-based firewalls-Installed between your...
... of both hardware and software. You can disable programs, utilities, or the operating system, or cause them , and in the taskbar search box, and then select the HP Support Assistant app. - There are designed to prevent unauthorized access to a system or network. Installing software updates HP, Windows, and third-party software installed on your computer and/or network, or it is installed on. ● Network-based firewalls-Installed between your...
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... a software or hardware failure. To connect a security cable to protect them from being mishandled or stolen. Using an optional security cable (select products only) A security cable (purchased separately) is designed to reduce time spent solving end-user device and security issues. To view or change the settings: 1. Securing your computer and information Select the Start button, select Settings, and then select Update & security. 2. HP Touchpoint Manager helps protect devices...
... a software or hardware failure. To connect a security cable to protect them from being mishandled or stolen. Using an optional security cable (select products only) A security cable (purchased separately) is designed to reduce time spent solving end-user device and security issues. To view or change the settings: 1. Securing your computer and information Select the Start button, select Settings, and then select Update & security. 2. HP Touchpoint Manager helps protect devices...
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... not disconnect power from your hard drive designation. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. NOTE: If your hard drive. You may need to access this information to locate the update later, after the download is downloaded. or - Follow the on -screen instructions. Click your hard drive. 48 Chapter 9 Using Setup Utility (BIOS) During the download and installation, follow these steps: a. Using the hard drive path you recorded earlier, open the folder that...
... not disconnect power from your hard drive designation. The hard drive designation is connected to reliable external power using the AC adapter. The BIOS installation begins. 5. NOTE: If your hard drive. You may need to access this information to locate the update later, after the download is downloaded. or - Follow the on -screen instructions. Click your hard drive. 48 Chapter 9 Using Setup Utility (BIOS) During the download and installation, follow these steps: a. Using the hard drive path you recorded earlier, open the folder that...
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... you get started ● HP Recovery Manager recovers only software that was installed at the factory. You can choose the System Recovery option from support. For more information, see Creating HP Recovery media (select products only) on -screen instructions. ● If you must use the Factory Reset option of HP Recovery media or if the HP Recovery media does not work, you obtained from the HP Restore and recovery 53 For software not provided with this computer, you need to correct a problem with the...
... you get started ● HP Recovery Manager recovers only software that was installed at the factory. You can choose the System Recovery option from support. For more information, see Creating HP Recovery media (select products only) on -screen instructions. ● If you must use the Factory Reset option of HP Recovery media or if the HP Recovery media does not work, you obtained from the HP Restore and recovery 53 For software not provided with this computer, you need to correct a problem with the...
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... HDMI port 5, 7 connecting 26 HDMI, configuring audio 27 headphones, connecting 25 headsets, connecting 26 Hibernation exiting 34 initiated during critical battery level 37 initiating 34 high-definition devices, connecting 26, 28 HP 3D DriveGuard 39 HP Fast Charge 35 HP Mobile Broadband activating 22 IMEI number 22 MEID number 22 HP Orbit 23 HP PC Hardware Diagnostics (UEFI) using 49 HP Recovery Manager correcting boot problems 55 starting 54 HP Recovery media creating 51 recovery 54 HP Recovery partition recovery 54 removing 55 HP resources 2 HP Touchpoint Manager 46 F factory-sealed battery...
... HDMI port 5, 7 connecting 26 HDMI, configuring audio 27 headphones, connecting 25 headsets, connecting 26 Hibernation exiting 34 initiated during critical battery level 37 initiating 34 high-definition devices, connecting 26, 28 HP 3D DriveGuard 39 HP Fast Charge 35 HP Mobile Broadband activating 22 IMEI number 22 MEID number 22 HP Orbit 23 HP PC Hardware Diagnostics (UEFI) using 49 HP Recovery Manager correcting boot problems 55 starting 54 HP Recovery media creating 51 recovery 54 HP Recovery partition recovery 54 removing 55 HP resources 2 HP Touchpoint Manager 46 F factory-sealed battery...
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... WLAN connection 21 R reader memory card 6 recover options 53 recovery discs 52, 54 HP Recovery Manager 53 media 54 starting 54 supported discs 52 system 53 USB flash drive 54 using HP Recovery media 52 recovery media creating 51 creating using HP Recovery Manager 52 recovery partition removing 55 regulatory information regulatory label 19 wireless certification labels 19 RJ-45 (network) jack/status lights, identifying 5, 7 S security cable slot, identifying 8 security cable, installing 46 serial number 19 serial number, computer 19 service labels, locating 18 Setup Utility (BIOS) passwords...
... WLAN connection 21 R reader memory card 6 recover options 53 recovery discs 52, 54 HP Recovery Manager 53 media 54 starting 54 supported discs 52 system 53 USB flash drive 54 using HP Recovery media 52 recovery media creating 51 creating using HP Recovery Manager 52 recovery partition removing 55 regulatory information regulatory label 19 wireless certification labels 19 RJ-45 (network) jack/status lights, identifying 5, 7 S security cable slot, identifying 8 security cable, installing 46 serial number 19 serial number, computer 19 service labels, locating 18 Setup Utility (BIOS) passwords...
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... model, serial number, product key, and length of each screw size and location during removal and replacement. Open the computer as far as 53 screws that must be accessed by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Display assembly on page 56 illustrates removing all external devices connected to remove the display bezel, display panel, and camera module without removing the display from...
... model, serial number, product key, and length of each screw size and location during removal and replacement. Open the computer as far as 53 screws that must be accessed by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Display assembly on page 56 illustrates removing all external devices connected to remove the display bezel, display panel, and camera module without removing the display from...
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... computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. Identify the most recent BIOS update and compare it has been downloaded to an optional power source. Follow the on your computer is connected to reliable external power using the AC adapter. Follow any instructions that appear on -screen instructions. Double-click the file that contains the update. 4. BIOS installation procedures vary. Type support in the...
... computer or initiate Sleep. ● Do not insert, remove, connect, or disconnect any device, cable, or cord. Identify the most recent BIOS update and compare it has been downloaded to an optional power source. Follow the on your computer is connected to reliable external power using the AC adapter. Follow any instructions that appear on -screen instructions. Double-click the file that contains the update. 4. BIOS installation procedures vary. Type support in the...
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... audio 3 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 15 R recover options 71 recovery discs 70, 72 HP Recovery Manager 71 media 72 starting 72 supported discs 70 system 71 USB flash drive 72 using HP Recovery media 70 recovery media creating 69 creating using HP Recovery Manager 70 recovery partition removing...
... audio 3 display panel 2 Ethernet 3 external media cards 4 graphics 1 hard drive 3 internal card 4 keyboard 4 memory module 2 microphone 3 operating system 5 pointing device 4 ports 4 power requirements 4 processor 1 product name 1 security 5 sensors 3 serviceability 5 video 3 wireless 3 product name 1 product name and number, computer 15 R recover options 71 recovery discs 70, 72 HP Recovery Manager 71 media 72 starting 72 supported discs 70 system 71 USB flash drive 72 using HP Recovery media 70 recovery media creating 69 creating using HP Recovery Manager 70 recovery partition removing...
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... 15 serviceability, product description 5 slots memory card reader 8 security cable 8 solid-state drive illustrated 22 removal 40 spare part number 19, 22, 40 speakers identifying 12 illustrated 18 removing 55 specifications computer 77 display 78 hard drive 79 M.2 solid-state drive 80 supported discs, recovery 70 system board removing 51 spare part number 18, 51 system board light-blocking cover illustrated 19 system recovery 71 system restore point creating 70 system restore point, creating 69 top cover/keyboard removing 65 TouchPad buttons 10 TouchPad board removing 48 spare part number 18...
... 15 serviceability, product description 5 slots memory card reader 8 security cable 8 solid-state drive illustrated 22 removal 40 spare part number 19, 22, 40 speakers identifying 12 illustrated 18 removing 55 specifications computer 77 display 78 hard drive 79 M.2 solid-state drive 80 supported discs, recovery 70 system board removing 51 spare part number 18, 51 system board light-blocking cover illustrated 19 system recovery 71 system restore point creating 70 system restore point, creating 69 top cover/keyboard removing 65 TouchPad buttons 10 TouchPad board removing 48 spare part number 18...