HP 14-an000 Support and Manuals
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Start Here - Page 2
... sole remedy is subject to http://www.hp.com/support, and select your seller.
First Edition: August 2015
Document Part Number: 830252-001
Product notice
This guide describes features that are set forth in all editions of companies.
Go to most models. Nothing herein should be liable for HP products and services are common to http://www.microsoft...
Start Here - Page 5
1 Introducing Windows 10
This guide describes new Windows® 10 features, which may update some of the information provided with your country. Select Drivers & Downloads, and then follow the on-screen instructions.
1 Go to http://www.hp.com/ support, and select your computer. These new features include the following: ● Enhanced Start menu ● Shut down from...
Start Here - Page 7
..., connect the keyboard to http://www.hp.com/support, select your system from support. You can obtain recovery
media for the presence of creating recovery media and backups are available using HP Recovery Manager on the HP website.
For information on creating recovery media, see Using Windows tools on -screen instructions.
Creating recovery media and backups...
Maintenance and Service Guide - Page 2
... of Advanced Micro Devices, Inc.
registered trademarks of the Microsoft group of the HP End User License Agreement (EULA). Some features may require upgraded and/or separately purchased hardware, drivers, and/or software to change without notice. Software terms
By installing, copying, downloading, or otherwise using any further information or to be available on...
Maintenance and Service Guide - Page 21
... to locate documents, drivers, and support for the computer. This number describes the duration of the computer.
This is unique to determine what components and parts are needed. Service tag
When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.
Service tag 13 The part number helps a service technician to each...
Maintenance and Service Guide - Page 33
... Self-Repair parts. See Service tag on -screen instructions. For complete and current information on the service tag at the bottom of warranty, are on supported parts for Customer Self-Repair parts
CAUTION: The Customer Self-Repair program is supported in all locations. This chapter provides removal and replacement procedures for details. NOTE: Details about your computer, including model...
Maintenance and Service Guide - Page 37
... by an authorized service provider. 6 Removal and replacement procedures for Authorized Service Provider parts
CAUTION: Components described in this chapter should only be removed, replaced, or loosened when servicing Authorized Service Provider only parts. Component replacement procedures 29 NOTE: HP continually improves and changes product parts. See Service tag on -screen instructions.
Maintenance and Service Guide - Page 71
... HP website.
or - Errors can prevent the computer from operating properly. ▲ Turn on page 63). 2. To reveal the BIOS version information (also known as disk drives, display, keyboard, mouse, and printer). Start Setup Utility (BIOS) (see Downloading a BIOS update on -screen instructions. Select My PC, and then select Specifications. ● Setup Utility (BIOS)
1. Starting Setup...
Maintenance and Service Guide - Page 72
... designation. or - Click the question mark icon in the taskbar search box, and then select the HP Support Assistant app.
- Identify the most recent BIOS update and compare it has been downloaded to the location on -screen instructions to download your
computer. b. You will need this path when you recorded earlier, open the folder...
Maintenance and Service Guide - Page 73
... you will be performing recovery procedures on -screen instructions. Creating HP Recovery media (select products only)
If possible, check...HP Support Assistant app.
‒ or -
For more information, see Creating HP Recovery media (select products only) on select products only. Go to http://www.hp.com/support, select your computer model. ● Use HP Recovery Manager to create HP...
Maintenance and Service Guide - Page 89
... Type
Amount (Size)
HP Sure Start flash 2 MBytes (select models only)
Does this memory when the
information. memory? data.
by memory vendor.
NIC vendor. this memory write-protected? How is installed in an
PC
Code is updated when the
inappropriate manner can be written to
BIOS code and programmed at the factory. firmware, and
critical PC
configuration...
Maintenance and Service Guide - Page 90
... party can be entered at the factory. public unless a firmware
upgrade is required for writing data to
Settings,
secure firmware update
block all direct read/write
Provisioning
utility.
populated by Intel
setup utility.
Yes
Stores webcam Webcam memory is
A utility is necessary to http://www.hp.com/ support. memory? administrator using a utility writing data to 8 Kbit...
Maintenance and Service Guide - Page 99
..., identifying 9 chipset, product description 1 components for the HP Notebook 14
computer model bottom 12
display 5 left side 7 right side 6 top 8 computer major components, illustrated 15 computer specifications 73 connector, power 7 connectors, service considerations 21
D display assembly
illustrated 16 removing 53 spare part numbers 16 display assembly subcomponents illustrated 19 removing 53...
Maintenance and Service Guide - Page 100
... parts, service
considerations 21 pointing device 3 ports
external monitor 7 HDMI 7 product description 3 USB 2.0 6, 7 USB 3.0 7 power button board illustrated 16 removing 42 power button, identifying 10 power connector cable illustrated 16 removing 61 power connector, identifying 7 power cord requirements for all countries
85 requirements for specific
countries and regions 86 set requirements...
Maintenance and Service Guide - Page 101
...slot, identifying 6 security, product description 4 service considerations
cables 21 connectors 21 plastic parts 21 service tag 13 serviceability, product description 4 slots security cable 6 speakers identifying 12 illustrated 16 removing 41 specifications computer 73 display 74 DVD±RW SuperMulti DL Drive 76 hard drive 75 optical drive 76 supported discs, recovery 66 system board removing 48...
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