8512740 - Gateway One Hardware Guide
Page 3
Contents Chapter 1: About This Guide 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Setting Up and Getting Started . . . 5 Checking out your computer 6 Front 6 Back 7 Sides 8 Power ... 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 13 Preparing power connections 14 Protecting from power source problems 14 Connecting power 15 Connecting to a broadband modem or network 16 Setting up the keyboard and mouse 17 Installing keyboard batteries 17 Installing ...
Contents Chapter 1: About This Guide 1 About this guide 2 Accessing your online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Setting Up and Getting Started . . . 5 Checking out your computer 6 Front 6 Back 7 Sides 8 Power ... 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 13 Preparing power connections 14 Protecting from power source problems 14 Connecting power 15 Connecting to a broadband modem or network 16 Setting up the keyboard and mouse 17 Installing keyboard batteries 17 Installing ...
8512740 - Gateway One Hardware Guide
Page 20
... power supply (UPS) supplies battery power to your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can increase to far above normal levels and cause data loss or system damage. Make sure that has an antenna/cable TV...
... power supply (UPS) supplies battery power to your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can increase to far above normal levels and cause data loss or system damage. Make sure that has an antenna/cable TV...
8512740 - Gateway One Hardware Guide
Page 70
...Help For more information about BigFix, click Help, then click Tutorial. 64 To fix the problem, click on your computer. Use Windows Update to choose updates for problems and conflicts. Using BigFix Your computer may have BigFix installed (not available in the Search Help...information, see "Windows Update" in your computer for your online User Guide. Type windows update in some locations). Whenever BigFix detects a problem, it running Windows Update, see "Protecting Your Computer" in your computer's operating system, software, and hardware. Windows Update scans your ...
...Help For more information about BigFix, click Help, then click Tutorial. 64 To fix the problem, click on your computer. Use Windows Update to choose updates for problems and conflicts. Using BigFix Your computer may have BigFix installed (not available in the Search Help...information, see "Windows Update" in your computer for your online User Guide. Type windows update in some locations). Whenever BigFix detects a problem, it running Windows Update, see "Protecting Your Computer" in your computer's operating system, software, and hardware. Windows Update scans your ...
8512740 - Gateway One Hardware Guide
Page 73
... computer several hours every day, you want to delete, then click OK. The Computer window opens. 2 Right-click the drive that you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. Type disk cleanup in user. • Files from all folders. The ...box opens. 3 Click to select the types of files you probably want to run error-checking once a week. If you indicated are deleted. www.gateway.com 2 Click one of the options: • My files only cleans only the folders for the currently logged in the Search Help box, then ...
... computer several hours every day, you want to delete, then click OK. The Computer window opens. 2 Right-click the drive that you encounter hard drive problems. To check the hard drive for errors: 1 Click (Start) then click Computer. Type disk cleanup in user. • Files from all folders. The ...box opens. 3 Click to select the types of files you probably want to run error-checking once a week. If you indicated are deleted. www.gateway.com 2 Click one of the options: • My files only cleans only the folders for the currently logged in the Search Help box, then ...
8512740 - Gateway One Hardware Guide
Page 74
... places on the drive so each file is stored as one unit rather than as multiple pieces scattered across different areas of the problems that it found. 4 Correct any problems that are connected to check your keyboard or mouse because using them back together. Defragmenting the hard drive When working with files...
... places on the drive so each file is stored as one unit rather than as multiple pieces scattered across different areas of the problems that it found. 4 Correct any problems that are connected to check your keyboard or mouse because using them back together. Defragmenting the hard drive When working with files...
8512740 - Gateway One Hardware Guide
Page 82
... about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are ...power module and that the power module is connected to troubleshoot your computer problem if: • Power cords or plugs are correctly grounded before accessing internal components. First steps If you have problems with your computer, try these safety guidelines: Warning Never open your ...
... about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are ...power module and that the power module is connected to troubleshoot your computer problem if: • Power cords or plugs are correctly grounded before accessing internal components. First steps If you have problems with your computer, try these safety guidelines: Warning Never open your ...
8512740 - Gateway One Hardware Guide
Page 84
..., discs are flawed or become scratched and cannot be read by the DVD-RW drive. • Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have copy protection software. For more information, see "Cleaning optical discs" on page 63. •...
..., discs are flawed or become scratched and cannot be read by the DVD-RW drive. • Your computer may not be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have copy protection software. For more information, see "Cleaning optical discs" on page 63. •...
8512740 - Gateway One Hardware Guide
Page 87
... Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. For instructions on fixing hard drive problems, see a "General failure reading drive C" error message • If your computer has been subjected to static electricity or physical shock, you may ...be lost when you want to backup media, then delete them from the hard drive using Disk Cleanup. www.gateway.com To restore deleted files: 1 Double-click the Recycle Bin icon. The hard drive cannot be restored. Type the phrase file management ...
... Hard drive You see an "Insufficient disk space" error message • Delete unnecessary files from the hard drive. For instructions on fixing hard drive problems, see a "General failure reading drive C" error message • If your computer has been subjected to static electricity or physical shock, you may ...be lost when you want to backup media, then delete them from the hard drive using Disk Cleanup. www.gateway.com To restore deleted files: 1 Double-click the Recycle Bin icon. The hard drive cannot be restored. Type the phrase file management ...
8512740 - Gateway One Hardware Guide
Page 88
... local telephone service • The condition of the Internet computers to a Web site takes too long Many factors can occur when you have a problem with your browser, then reconnect and open on your ISP may be having technical difficulties. Double-check the URL or try a different URL. Run...open the browser. Connecting to which you have lost your Internet connection, or your modem. You cannot connect to browse the Internet • This problem can affect Internet performance: • If you are using a dial-up correctly. You see an "Unable to locate host" message and are ...
... local telephone service • The condition of the Internet computers to a Web site takes too long Many factors can occur when you have a problem with your browser, then reconnect and open on your ISP may be having technical difficulties. Double-check the URL or try a different URL. Run...open the browser. Connecting to which you have lost your Internet connection, or your modem. You cannot connect to browse the Internet • This problem can affect Internet performance: • If you are using a dial-up correctly. You see an "Unable to locate host" message and are ...
8512740 - Gateway One Hardware Guide
Page 89
... For more information about Windows Media Center, click Start, then click Help and Support. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Type the phrase Media Center in the Search Help box, then press ENTER. 83 To view Media Center troubleshooting ... to drain it . Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is not stuck. www.gateway.com People are sending you e-mail messages, but you have not received any mail • Click the Receive or Send/Receive button in your ...
... For more information about Windows Media Center, click Start, then click Help and Support. Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. Type the phrase Media Center in the Search Help box, then press ENTER. 83 To view Media Center troubleshooting ... to drain it . Let the keyboard dry before using an aerosol can of air with your Internet service provider (ISP) is not stuck. www.gateway.com People are sending you e-mail messages, but you have not received any mail • Click the Receive or Send/Receive button in your ...
8512740 - Gateway One Hardware Guide
Page 90
... DVR-MS format. You see a "Not enough memory" error message • Close all programs, then restart your system memory. Click Restart now and check for problems. Your computer restarts and runs the memory diagnostics. You see a "Memory error" message • Use the Memory Diagnostic Tool to inspect your computer. 84 You...
... DVR-MS format. You see a "Not enough memory" error message • Close all programs, then restart your system memory. Click Restart now and check for problems. Your computer restarts and runs the memory diagnostics. You see a "Memory error" message • Use the Memory Diagnostic Tool to inspect your computer. 84 You...
8512740 - Gateway One Hardware Guide
Page 92
.... 5 Make sure that all screws in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that can also call your telephone. Wiggle the modem cable to connect at a slower rate, abort downloads, or even disconnect. Make sure that makes a difference...
.... 5 Make sure that all screws in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that can also call your telephone. Wiggle the modem cable to connect at a slower rate, abort downloads, or even disconnect. Make sure that makes a difference...
8512740 - Gateway One Hardware Guide
Page 93
... If the Location Information dialog box opens, enter your telephone service. You cannot connect to the Internet • The ISP may cause problems with a different communications program. If you connect, call your computer. • Run Windows modem diagnostics. If reducing the connect speed lets...your house or a telephone line at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 48K. www.gateway.com • Try another telephone line (either a different telephone number in your computer • If the modem shares the telephone ...
... If the Location Information dialog box opens, enter your telephone service. You cannot connect to the Internet • The ISP may cause problems with a different communications program. If you connect, call your computer. • Run Windows modem diagnostics. If reducing the connect speed lets...your house or a telephone line at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 48K. www.gateway.com • Try another telephone line (either a different telephone number in your computer • If the modem shares the telephone ...
8512740 - Gateway One Hardware Guide
Page 98
...pre-installed software and drivers using recovery discs" on page 97. 92 Your computer must have stopped working correctly. Gateway provides everything was working correctly, the problem may be solved by re-installing the software or the hardware drivers. Caution To prepare your system). To recover ... returning your system to its factory condition" on reinstalling software and drivers that were pre-installed at www.gateway.com. For instructions on page 101. Problem solving may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device ...
...pre-installed software and drivers using recovery discs" on page 97. 92 Your computer must have stopped working correctly. Gateway provides everything was working correctly, the problem may be solved by re-installing the software or the hardware drivers. Caution To prepare your system). To recover ... returning your system to its factory condition" on reinstalling software and drivers that were pre-installed at www.gateway.com. For instructions on page 101. Problem solving may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device ...
8512740 - Gateway One Hardware Guide
Page 104
...automatically creates an additional restore point each day, and also each time you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. Help For more information about using Microsoft System Restore, click Start, then click Help and ... the Search Help box, then press ENTER. 98 Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of hard-to-resolve software problems, you can also create a restore point manually. For instructions, see "Manually creating a restore point" on the list, and you install software...
...automatically creates an additional restore point each day, and also each time you have a multiple-disc set of recovery discs, close Gateway Recovery Center and try another disc. Help For more information about using Microsoft System Restore, click Start, then click Help and ... the Search Help box, then press ENTER. 98 Using Microsoft System Restore Microsoft System Restore periodically takes "snapshots" of hard-to-resolve software problems, you can also create a restore point manually. For instructions, see "Manually creating a restore point" on the list, and you install software...
8512740 - Gateway One Hardware Guide
Page 107
...Windows starts to load instead, restart the computer and try again. 3 Press the arrow keys on your computer. b Click Recovery, then click Next. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 Click the User...menu opens. 6 Click Restore Application. The Welcome to its hard drive to Gateway System Recovery window opens. 7 Click Next. 101 www.gateway.com Recovering your system to its factory condition If your computer's problems are not solved by any of the other recovery options, you may need ...
...Windows starts to load instead, restart the computer and try again. 3 Press the arrow keys on your computer. b Click Recovery, then click Next. Gateway System Recovery starts, and the System Recovery Options dialog box opens. 4 Select a language and keyboard layout, then click Next. 5 Click the User...menu opens. 6 Click Restore Application. The Welcome to its hard drive to Gateway System Recovery window opens. 7 Click Next. 101 www.gateway.com Recovering your system to its factory condition If your computer's problems are not solved by any of the other recovery options, you may need ...
8512740 - Gateway One Hardware Guide
Page 109
...on your keyboard. You can also run Windows Update for the latest Windows patches. Telephone support Before calling Gateway Customer Care If you have a technical problem with it according to the instructions provided with your computer, follow the on . • If you have...then press ENTER and follow these recommendations before contacting Gateway Customer Care: • Make sure that your computer's pre-installed software and device drivers. www.gateway.com 3 When the prompt "Press any key to boot from Gateway, see the manufacturer's documentation and technical support resources...
...on your keyboard. You can also run Windows Update for the latest Windows patches. Telephone support Before calling Gateway Customer Care If you have a technical problem with it according to the instructions provided with your computer, follow the on . • If you have...then press ENTER and follow these recommendations before contacting Gateway Customer Care: • Make sure that your computer's pre-installed software and device drivers. www.gateway.com 3 When the prompt "Press any key to boot from Gateway, see the manufacturer's documentation and technical support resources...
8512740 - Gateway One Hardware Guide
Page 110
..., do not attempt to questions about Windows, click Start, then click Help and Support. The technician may have how-to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped Instead... with your computer is nearby at the time of this chapter. Telephone numbers To reach Customer Care, refer to information about using your Gateway-supplied hardware or software, see the following resources: • The printed or online documentation that your hardware or software. Type the keyword...
..., do not attempt to questions about Windows, click Start, then click Help and Support. The technician may have how-to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped Instead... with your computer is nearby at the time of this chapter. Telephone numbers To reach Customer Care, refer to information about using your Gateway-supplied hardware or software, see the following resources: • The printed or online documentation that your hardware or software. Type the keyword...
8512740 - Gateway One Hardware Guide
Page 116
...the telephone company. A telephone line cord with this happens, the telephone company will notify you disconnect the equipment until the problem is required for this equipment. To be provided to send any interference received, including interference that temporary discontinuance of service may ...Telephone Consumer Protection Act of 1991 makes it is Part 68-compliant. APPENDIX A: Legal Notices FCC declaration of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the...
...the telephone company. A telephone line cord with this happens, the telephone company will notify you disconnect the equipment until the problem is required for this equipment. To be provided to send any interference received, including interference that temporary discontinuance of service may ...Telephone Consumer Protection Act of 1991 makes it is Part 68-compliant. APPENDIX A: Legal Notices FCC declaration of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the...
8512740 - Gateway One Hardware Guide
Page 127
www.gateway.com moving 25 ports See connections power button 7, 9 connecting 14 Hibernate mode 7, 9 indicator 6 source problems 14 Standby/Resume 7, 9 troubleshooting 90 turning off 20 turning on 19 power/data cable 9 printer installing 41 setting default 90 troubleshooting 90 USB port 9 programs ... memory rebooting 21 recording audio files 32 discs 32 recovering defaults 101 files from Recycle Bin 80 programs 92 software 92, 93 system 92 with Gateway Recovery Center 95 with Windows DVD 102 with Windows System Restore 98 recovery discs 93 creating 93 drivers 93, 97 programs 93, 97 software 93...
www.gateway.com moving 25 ports See connections power button 7, 9 connecting 14 Hibernate mode 7, 9 indicator 6 source problems 14 Standby/Resume 7, 9 troubleshooting 90 turning off 20 turning on 19 power/data cable 9 printer installing 41 setting default 90 troubleshooting 90 USB port 9 programs ... memory rebooting 21 recording audio files 32 discs 32 recovering defaults 101 files from Recycle Bin 80 programs 92 software 92, 93 system 92 with Gateway Recovery Center 95 with Windows DVD 102 with Windows System Restore 98 recovery discs 93 creating 93 drivers 93, 97 programs 93, 97 software 93...