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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 62 First steps 62 Troubleshooting 63 Add-in cards 63 Audio 63 Battery 63 CD or DVD drives 63 Computer 65 ii www.gateway.com
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...Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
...Modem (dial-up 70 Monitor 74 Mouse 76 Networks 76 Passwords 76 Power 77 Printer 77 Sound 79 Telephone support 80 Before calling Gateway Customer Care 80 Telephone numbers 81 Self-help 82 Tutoring 82 Training 82 7 Networking Your Computer 83 Introduction to Networking 84 Using a... router 84 Creating an Ethernet network 86 Installing Ethernet cards and drivers 86 Making sure your broadband connection works 87 Naming the computers and the workgroup 87 Configuring the TCP/IP protocol 88 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the Gateway Support Web site at support.gateway.com.
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...through a step-by-step wizard to view and purchase upgrades for your drivers. Upgrade Center Click Upgrade Center to locate your computer. For more information, see "Telephone support" on page 80. 4 www.gateway.com Click the arrow button to open the Select Your Computer Product box... with a live technician, including chat and e-mail. To view support documents for BIOS and driver upgrades. Contact Us Click Contact Us to access links to help you get drivers specific to access product documentation, specifications, and guides for both sales and support. Customer Service ...
...through a step-by-step wizard to view and purchase upgrades for your drivers. Upgrade Center Click Upgrade Center to locate your computer. For more information, see "Telephone support" on page 80. 4 www.gateway.com Click the arrow button to open the Select Your Computer Product box... with a live technician, including chat and e-mail. To view support documents for BIOS and driver upgrades. Contact Us Click Contact Us to access links to help you get drivers specific to access product documentation, specifications, and guides for both sales and support. Customer Service ...
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... Start, then click Help and Support. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your program or driver. Type the keyword System Restore in the Control Panel, you...
... Start, then click Help and Support. Reinstalling programs and drivers If a program or device on -screen instructions. 48 www.gateway.com To reinstall your program or driver: 1 Click Start, All Programs, System Recovery, then click Application & Driver Recovery. 2 Follow the on your program or driver. Type the keyword System Restore in the Control Panel, you...
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... disc. Troubleshooting Troubleshooting Troubleshooting topics are listed in card ■ Shut down and restart your computer. ■ Some music CDs have copy protection software. www.gateway.com 63 Add-in cards The computer does not recognize an add-in alphabetical order. Audio See "Sound" on page 77. To identify your drive.... ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver.
... disc. Troubleshooting Troubleshooting Troubleshooting topics are listed in card ■ Shut down and restart your computer. ■ Some music CDs have copy protection software. www.gateway.com 63 Add-in cards The computer does not recognize an add-in alphabetical order. Audio See "Sound" on page 77. To identify your drive.... ■ Your computer may not be experiencing some temporary memory problems. Shut down and restart your add-in the drive documentation. ■ Reinstall the device driver.
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... is facing up , then try again. ■ Some music CDs have a DVD drive. The regional code for the disc. You may not match. 64 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 37. ■ Make sure that you have copy protection software. To identify your DVD... movie will not play a DVD, the disc's regional code and your drive type, see "Identifying drive types" on page 47. ■ Reinstall the audio device drivers. The regional code for the disc is facing up , then try again. ■ Try a different disc. To be able to play these CDs on your...
... is facing up , then try again. ■ Some music CDs have a DVD drive. The regional code for the disc. You may not match. 64 www.gateway.com For more information, see "Cleaning CDs or DVDs" on page 37. ■ Make sure that you have copy protection software. To identify your DVD... movie will not play a DVD, the disc's regional code and your drive type, see "Identifying drive types" on page 47. ■ Reinstall the audio device drivers. The regional code for the disc is facing up , then try again. ■ Try a different disc. To be able to play these CDs on your...
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... the keyboard. Liquid spilled in the keyboard If you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple ... ■ Make sure that nothing is resting on your computer People are sending you e-mail messages, but you may need to replace it. www.gateway.com 69 Press each key to loosen a key that you spilled liquid in the keyboard, turn it upside down to drain it again. For more...
... the keyboard. Liquid spilled in the keyboard If you know works to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. Let the keyboard dry before using an aerosol can of graphics and multimedia on Web pages ■ Having multiple Web browsers open, performing multiple ... ■ Make sure that nothing is resting on your computer People are sending you e-mail messages, but you may need to replace it. www.gateway.com 69 Press each key to loosen a key that you spilled liquid in the keyboard, turn it upside down to drain it again. For more...
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... contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on your computer. 74 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. Tips & Tricks For more information about changing... Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the...
... contrast controls to the center position. ■ Make sure that the monitor cable is connected to the video port on your computer. 74 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. Tips & Tricks For more information about changing... Computer which has been included on the back of your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is no picture ■ Make sure that you want to adjust, then click Properties. 4 Click the...
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... printer troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is out of the printer you want to add additional memory to use. ...If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 78 www.gateway.com Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files ...
... printer troubleshooting, click Start, then click Help and Support. Chapter 6: Troubleshooting ■ Reinstall the printer driver. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer is out of the printer you want to add additional memory to use. ...If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to press after adding paper. 78 www.gateway.com Most printers have been printed before sending additional files to the printer. ■ If you print large files or many files ...
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...opens. If your network, you must install one is in your computer is already installed on installing the card and any required drivers. 86 www.gateway.com To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at the speed of the slowest rated ...component. If one . Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Chapter 7: Networking Your Computer Important ...
...opens. If your network, you must install one is in your computer is already installed on installing the card and any required drivers. 86 www.gateway.com To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at the speed of the slowest rated ...component. If one . Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Chapter 7: Networking Your Computer Important ...
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...34 troubleshooting 65 diskette drive identifying 34 troubleshooting 65 using 34 display troubleshooting 66 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 93 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 63, 65, 66, 67 types 37 DSL modem 31, 85, 91 www.gateway.com
...34 troubleshooting 65 diskette drive identifying 34 troubleshooting 65 using 34 display troubleshooting 66 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 93 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 63, 65, 66, 67 types 37 DSL modem 31, 85, 91 www.gateway.com
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...entering IP address 88 subnet mask 88 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 85 example 85 installing cards 86 installing drivers 86 jack 31 Ethernet jack 13 Ethernet network creating 86 external audio jack 13, 14 F Fast Ethernet 84 faxes troubleshooting 72 files opening...finding Help and Support topics 6 specifications 16 Firewire port 11, 32 folders opening 29 front bezel removing 55 replacing 55 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 84 H hard drive troubleshooting 67 headphone jack ...
...entering IP address 88 subnet mask 88 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 85 example 85 installing cards 86 installing drivers 86 jack 31 Ethernet jack 13 Ethernet network creating 86 external audio jack 13, 14 F Fast Ethernet 84 faxes troubleshooting 72 files opening...finding Help and Support topics 6 specifications 16 Firewire port 11, 32 folders opening 29 front bezel removing 55 replacing 55 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 84 H hard drive troubleshooting 67 headphone jack ...
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..., 25 turning on computer 11, 23 tutoring fee-based 82 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 73 controls 30 muting 30 troubleshooting 79 W WAN IP Address 93 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 82 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 73 controls 30 muting 30 troubleshooting 79 W WAN IP Address 93 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...