8512418 - Gateway Reference Guide
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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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www.gateway.com Troubleshooting Troubleshooting topics are listed in the drive documentation. • Reinstall the device driver. 73 Occasionally, discs are flawed or become scratched and cannot be able to play these CDs on your computer. • Clean the disc. Add-in ...
www.gateway.com Troubleshooting Troubleshooting topics are listed in the drive documentation. • Reinstall the device driver. 73 Occasionally, discs are flawed or become scratched and cannot be able to play these CDs on your computer. • Clean the disc. Add-in ...
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...8226; Make sure that you have external speakers attached, make sure that the mute controls are turned on page 61. • Reinstall the appropriate device drivers. A DVD movie will not play , the disc's regional code and your computer. • Make sure that the DVD program has been installed on... DVD title exports and help reduce illegal disc distribution. The regional code for the disc. You may not match. • Reinstall the device driver. 74 The regional code on your computer. • Make sure that the volume controls are flawed or become scratched and cannot be able to...
...8226; Make sure that you have external speakers attached, make sure that the mute controls are turned on page 61. • Reinstall the appropriate device drivers. A DVD movie will not play , the disc's regional code and your computer. • Make sure that the DVD program has been installed on... DVD title exports and help reduce illegal disc distribution. The regional code for the disc. You may not match. • Reinstall the device driver. 74 The regional code on your computer. • Make sure that the volume controls are flawed or become scratched and cannot be able to...
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... • Adjust the brightness and contrast controls. • Change the display settings. For more information about display types, see your computer. • Reinstall the device driver. CHAPTER 6: Troubleshooting The diskette drive LED is lit continuously • Remove the diskette from the Display Settings dialog box. If the light stays on page...
... • Adjust the brightness and contrast controls. • Change the display settings. For more information about display types, see your computer. • Reinstall the device driver. CHAPTER 6: Troubleshooting The diskette drive LED is lit continuously • Remove the diskette from the Display Settings dialog box. If the light stays on page...
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... Internet service provider (ISP) is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message • Make sure that nothing is resting on your computer People ...are sending you e-mail messages, but you have not received any mail • Click the receive button in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open...
... Internet service provider (ISP) is set up correctly. Press each key to make sure that the keyboard port works. • Reinstall the keyboard device driver. For more information, see a "keyboard stuck" or "key failure" error message • Make sure that nothing is resting on your computer People ...are sending you e-mail messages, but you have not received any mail • Click the receive button in correctly. www.gateway.com Connecting to a Web site takes too long Many factors can of graphics and multimedia on Web pages • Having multiple Web browsers open...
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The Printers window opens. 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until files have ... the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 See the printer documentation for instructions for instructions on installing the printer driver.
The Printers window opens. 3 Right-click the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. If the menu shows a check mark next to Use Printer Offline, click Use Printer Offline to clear the check mark. • Wait until files have ... the phrase printer troubleshooter in the Search Help box, then press ENTER. 92 See the printer documentation for instructions for instructions on installing the printer driver.
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...your system). Caution To prepare your system under most computer problems by following the information in the Search Help box, then press ENTER. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned up. Problem solving may also involve re-installing... some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the volume controls are turned ...
...your system). Caution To prepare your system under most computer problems by following the information in the Search Help box, then press ENTER. Gateway provides everything you are using external speakers: • Make sure that the speakers are turned up. Problem solving may also involve re-installing... some or all of software and driver recovery discs as soon as possible. www.gateway.com Sound You are not getting sound from the speakers • Make sure that the volume controls are turned ...
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...re-installing the software or the hardware drivers. To recover software and drivers that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 For instructions on ...reinstalling software and drivers that were not pre-installed, see "Recovering pre-installed software and drivers using recovery discs, see that...
...re-installing the software or the hardware drivers. To recover software and drivers that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 For instructions on ...reinstalling software and drivers that were not pre-installed, see "Recovering pre-installed software and drivers using recovery discs, see that...
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... this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and...
... this procedure.) To create discs for recovering pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and...
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... each disc 1 of x, 2 of x, 3 of which computer the discs are for disc 2, and so on . Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of x, and so on . 6 If multiple discs are completed. CHAPTER 6: Troubleshooting 4 Insert a blank, recordable disc into a recordable disc drive, then...
... each disc 1 of x, 2 of x, 3 of which computer the discs are for disc 2, and so on . Important Use a permanent marker to label each disc "Software and Driver Recovery," along with a short description of x, and so on . 6 If multiple discs are completed. CHAPTER 6: Troubleshooting 4 Insert a blank, recordable disc into a recordable disc drive, then...
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... recently reinstalled Windows or installed a new hard drive, and your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 97. 2 To recover software that were pre...
... recently reinstalled Windows or installed a new hard drive, and your software and drivers using Gateway Recovery Center To recover specific drivers and software: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. For instructions, see "Recovering pre-installed software and drivers using recovery discs" on page 97. 2 To recover software that were pre...
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..., then click Next. If a recovery disc does not offer the software or driver you want to recover, try another disc. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. The Gateway Recovery Center starts. 98 To recover software and drivers using recovery discs If you created a multiple-disc set of recovery discs...
..., then click Next. If a recovery disc does not offer the software or driver you want to recover, try another disc. If an AutoPlay dialog box appears, click Run Grc_Vista.exe. The Gateway Recovery Center starts. 98 To recover software and drivers using recovery discs If you created a multiple-disc set of recovery discs...
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OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
OR To recover pre-installed device drivers, click Device driver recovery, then click the type of recovery discs, close Gateway Recovery Center and try another disc. 99 www.gateway.com 2 To recover pre-installed software, click Application recovery, then click the software you have a multiple-disc set of driver you want to recover. 3 Click Next. 4 If the software or driver is not shown on the list, and you want to recover. -
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... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. CHAPTER 6: Troubleshooting Using Microsoft System...
... using Microsoft System Restore, click Start, then click Help and Support. In most cases of hard-to-resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point manually. CHAPTER 6: Troubleshooting Using Microsoft System...
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Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you may need to recover its hard drive to the System Protection tab. 3 Click ...
Recovering your system to its factory condition If your computer's problems are not solved by any pre-installed software and device drivers. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you may need to recover its hard drive to the System Protection tab. 3 Click ...
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...personal files, and create a set of your computer's DVD-capable drives, then turn on or restart your computer's pre-installed software and device drivers. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. The Factory image recovery window opens, which shows you can still run Windows, back ... reinstall any key on page 97. 104 When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you created to recover your computer. If you selected Recovery with automatic data backup in its original factory condition. Recovering...
...personal files, and create a set of your computer's DVD-capable drives, then turn on or restart your computer's pre-installed software and device drivers. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. The Factory image recovery window opens, which shows you can still run Windows, back ... reinstall any key on page 97. 104 When recovery is finished, the Recovery is completely re-installed, use the software and driver recovery discs you created to recover your computer. If you selected Recovery with automatic data backup in its original factory condition. Recovering...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files and folders 64 dial-up modem 16 adjusting volume 89 connecting 10 ... 65 diskette troubleshooting 75 diskette drive 7 identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 checking for free space 63 defragmenting...
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... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
... 69 Firewire port 7, 9, 32 folders opening 23 fragmentation 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding 46 backing up files 66 checking for errors...
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... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
... 9 R RAM See memory rebooting computer 18 recordable drive 7 recording audio files 27 optical discs 27 recovering defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 recovery discs creating 94...7 removing files and folders 64 resetting computer 18 restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7...
8512158 - Gateway Computer User Guide
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...yourself with fast, considerate service. Thanks again, from your Gateway computer. 2 Visit the Gateway Support Web site at Gateway. We have highlighted some basic care and safety information to come. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days... department will provide you will be pleased with the best product possible. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help you quickly discover ...
...yourself with fast, considerate service. Thanks again, from your Gateway computer. 2 Visit the Gateway Support Web site at Gateway. We have highlighted some basic care and safety information to come. Using the Gateway Web site Gateway's online support is available 24 hours per day, 7 days... department will provide you will be pleased with the best product possible. Each and every Gateway computer uses the latest technology and passes through the most current drivers, product specifications, tutorials, and personalized information about Windows and to help you quickly discover ...