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8511050 - Gateway Computer User Guide - Page 10
... your serial number you manage your model number to view a list of Gateway telephone numbers for both sales and support. Contact Us
Click Contact Us to access links to help you get drivers specific to view information about your computer. Product Support
Click Product Support to access product documentation, specifications, and guides for your account and general information about...
8511050 - Gateway Computer User Guide - Page 65
Chapter 6
Troubleshooting
• Troubleshooting typical hardware and software problems
• Getting telephone support • Using automated troubleshooting systems • Getting tutoring and training
59
8511050 - Gateway Computer User Guide - Page 66
..., then click
Help and Support. First steps
If you followed each instruction. ■ If an error occurs in the
Search box
, then click the arrow.
60
www.gateway.com
Chapter 6: Troubleshooting
Safety guidelines
While troubleshooting your computer, follow these things first:
■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if:
■ Power...
8511050 - Gateway Computer User Guide - Page 72
...Connecting to browse the Internet This problem can affect Internet performance:
66
www.gateway.com
Type the keyword troubleshooting connections in the Search box
,...See "Desktop PC Back" on page 68. Help and Support
For more information, "Modem (dial-up modem, make ...cable is set up )" on page 12 to the Internet ■ If you still get the error, your Internet service provider (ISP...
8511050 - Gateway Computer User Guide - Page 74
... (dial-up)
See also "Internet" on page 66.
68
www.gateway.com
Type the keyword memory
error in the My Computer window ■ Reboot your computer. Help and Support
For more information about troubleshooting memory errors, click
Start, then click Help and Support.
Chapter 6: Troubleshooting
Memory
You see a "Not enough memory" error message Close all programs, then restart your...
8511050 - Gateway Computer User Guide - Page 77
... then click Properties.
www.gateway.com
71 If your
Control Panel is noisy when it begins handshaking.
Troubleshooting
The modem is not recognized by your computer ■ Make sure that ...information about modem troubleshooting, click Start, then
click Help and Support. Handshaking is in the Search box
, then
click the arrow. You may cause problems with your computer.
■ Run...
8511050 - Gateway Computer User Guide - Page 80
...; Remove all extension cables and switch boxes. ■ Try a mouse you know is turned off, then retype the password.
74
www.gateway.com Type the keyword network
troubleshooting in your company computer department or network administrator for help.
Make sure that the optical sensor is unique. Networks
You cannot connect to control precisely, cleaning...
8511050 - Gateway Computer User Guide - Page 82
...-click the name of paper" error message After adding paper, make sure that you need to work offline.
The Control Panel window opens. You see a "Printer queue is not set to press after adding paper.
76
www.gateway.com See the printer documentation for instructions for instructions on installing the printer driver. If your printer for adding...
8511050 - Gateway Computer User Guide - Page 83
... setup poster to check your speaker connections.
■ Make sure that mute controls are turned up. Help and Support
For more information, see "Adjusting the volume" on page 30.
■ If you are using external speakers, see "Configuring the audio jacks" on page 30. www.gateway.com
77
For more information about sound troubleshooting...
8511050 - Gateway Computer User Guide - Page 88
... code requirements before installing Ethernet...set up an Ethernet network is available at 1000 Mbps. A DHCP network configuration uses a router to automatically assign IP addresses to Networking
An Ethernet network consists of two or more computers connected together through an Ethernet cable. Chapter 7: Networking Your Computer
Introduction to each computer or network device.
82
www.gateway...
8511050 - Gateway Computer User Guide - Page 106
... and satellite grounding
Reference Grounding component
1
Electric service equipment
2
Power service grounding electrode system (NEC Art 250, Part H)
3
Ground clamps
4
Grounding conductors (NEC Section 810-21)
5
Antenna discharge unit (NEC Section 810-20)
6
Ground clamp
7
Antenna lead-in wire
100
www.gateway.com Appendix A: Safety, Regulatory, and Legal Information
Lightning...
8511050 - Gateway Computer User Guide - Page 112
... component exteriors 46 cleaning computer display 47 cleaning computer screen 47 cleaning keyboard 46 cleaning mouse 47 protecting from viruses 43
memory adding 55 installing 55 purchasing 16 replacing 55 troubleshooting 68
memory card reader locating 10 memory card types supported 35 using 35
microphone jack 11, 14
Microsoft Certificate of Authenticity 15 model number 15 modem...
8511544 - Gateway Computer Setup Poster - Page 1
...
Model and serial number
Actual product may vary from image shown.
Gateway help after setting up your computer, go to change without notice. © 2006 Gateway, Inc. Trademarks used herein are trademarks or registered trademarks of Gateway, Inc. NEED MORE HELP SETTING UP? If you need help while setting up your computer, call our Automated Troubleshooting System at support.gateway...
8511598 - Gateway Computer Hardware Reference - Page 5
... are specific to your model of Gateway computer. The User Guide is an in this guide may look different than your computer because hardware options and port locations may vary. For all other software ■ Controlling audio and video settings ■ Using the Internet ■ Protecting your files ■ Playing and recording media ■ Networking ■ Maintenance and troubleshooting...
8511598 - Gateway Computer Hardware Reference - Page 21
... cables after you install the new drive. (CD/DVD drive shown.)
4 Remove the drive thumbscrew from your original drive.
CHAPTER 3: Maintenance Basics
www.gateway.com
15 In the BIOS Setup utility, restore any settings that you wrote down in "Removing the front bezel" on page 12.
2 Remove the front bezel by following the instructions in Step...
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