8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3
8510943 - Gateway Computer User Guide (6-Bay Micro uBTX Case)
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...Downloads to get the latest software updates for both sales and support. Click Call Us to get drivers specific to view and purchase upgrades for all the products that Gateway supports. Upgrade Center Click Upgrade Center to your computer. Chapter 1: Getting Help Support Home Click ...Number box, then click Submit. Customer Service Click Customer Service to view a list of Gateway telephone numbers for BIOS and driver upgrades. By entering your serial number you manage your drivers. To view support documents for your computer, type your account and general information about ...
...Downloads to get the latest software updates for both sales and support. Click Call Us to get drivers specific to view and purchase upgrades for all the products that Gateway supports. Upgrade Center Click Upgrade Center to your computer. Chapter 1: Getting Help Support Home Click ...Number box, then click Submit. Customer Service Click Customer Service to view a list of Gateway telephone numbers for BIOS and driver upgrades. By entering your serial number you manage your drivers. To view support documents for your computer, type your account and general information about ...
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... Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. To run Microsoft System Restore...1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Chapter 5: Maintaining Your...
... Restore in the Control Panel, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. To run Microsoft System Restore...1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Reinstalling programs and drivers If a program or device on your computer is not working correctly, you may need to an earlier configuration. Chapter 5: Maintaining Your...
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...47. ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. ■ Reinstall the device driver. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure...The computer does not recognize an add-in card. To identify your add-in card ■ Shut down and restart your computer restarts. www.gateway.com 61 Audio See "Sound" on page 75. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive...
...47. ■ Restart your computer, then enter the BIOS Setup utility by following the instructions in the drive documentation. ■ Reinstall the device driver. Occasionally discs are flawed or become scratched and cannot be experiencing some temporary memory problems. Shut down and restart your computer. ■ Make sure...The computer does not recognize an add-in card. To identify your add-in card ■ Shut down and restart your computer restarts. www.gateway.com 61 Audio See "Sound" on page 75. CD or DVD drives The computer does not recognize a disc or the CD or DVD drive...
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... turned up. The regional code for Mexico is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Make sure that the volume controls are flawed or become scratched... DVD drive's regional code must match the regional code for the disc is on page 47. ■ Reinstall the audio device drivers. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. To be able to play ■ Make sure that you have copy protection ...
... turned up. The regional code for Mexico is 4. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on your computer. ■ Make sure that the volume controls are flawed or become scratched... DVD drive's regional code must match the regional code for the disc is on page 47. ■ Reinstall the audio device drivers. You may not match. 62 www.gateway.com Your DVD drive's regional code must match. To be able to play ■ Make sure that you have copy protection ...
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... need to replace it. Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it again. www.gateway.com 67 Contact your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . If the keyboard does not... that nothing is set up correctly. A keyboard character keeps repeating or you see the poster that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that your account with your ISP for technical support.
... need to replace it. Liquid spilled in the keyboard If you spilled liquid in the keyboard, turn it upside down to drain it again. www.gateway.com 67 Contact your computer. ■ Remove all extension cables and switch boxes. ■ Clean the keyboard by using it . If the keyboard does not... that nothing is set up correctly. A keyboard character keeps repeating or you see the poster that the keyboard port works. ■ Reinstall the keyboard device driver. Press each key to loosen a key that your account with your ISP for technical support.
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... then click the arrow. Type the keyword screen resolution in and turned on. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is connected to the video port on your hard drive. If the monitor is turned on, the... Speaker volume control. 5 Click OK twice to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. Help and Support For more...
... then click the arrow. Type the keyword screen resolution in and turned on. To access this guide, click Start, All Programs, then click Gateway Documentation. The computer is running but there is connected to the video port on your hard drive. If the monitor is turned on, the... Speaker volume control. 5 Click OK twice to your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is not correct Change the screen resolution from the Display Properties dialog box. Help and Support For more...
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..., click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is in the Search box , then click the arrow. ■ Wait... of paper" error message After adding paper, make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver.
..., click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. See the printer documentation for instructions for instructions on installing the printer driver. You see a "Printer queue is full" error message ■ Make sure that the printer is in the Search box , then click the arrow. ■ Wait... of paper" error message After adding paper, make sure that came with your Control Panel is not set to press after adding paper. 76 www.gateway.com Chapter 6: Troubleshooting ■ Reinstall the printer driver.
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...protect your network needs, including: ■ Internet security features - The Control Panel window opens. If one . Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Tips & Tricks When buying your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/...the speed of Ethernet you are using for your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com to install Ethernet cards and drivers on your network running at accessories...
...protect your network needs, including: ■ Internet security features - The Control Panel window opens. If one . Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Tips & Tricks When buying your router, be either standard Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/...the speed of Ethernet you are using for your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com to install Ethernet cards and drivers on your network running at accessories...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...