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... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
... Cleaning the computer display 47 Cleaning the mouse 47 Cleaning CDs or DVDs 47 Restoring your system 48 Microsoft System Restore 48 Reinstalling programs and drivers 48 Restoring your computer to the original configuration 49 Preventing static electricity discharge 50 Opening the case 51 Removing the side panel 51 Removing the... Safety guidelines 60 First steps 60 Troubleshooting 61 Add-in cards 61 Audio 61 Battery 61 CD or DVD drives 61 Computer 63 ii www.gateway.com
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... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
... Modem (dial-up 68 Monitor 72 Mouse 74 Networks 74 Passwords 74 Power 75 Printer 75 Sound 77 Telephone support 78 Before calling Gateway Customer Care 78 Telephone numbers 79 Self-help 80 Tutoring 80 Training 80 7 Networking Your Computer 81 Introduction to Networking 82 Using a... router 82 Creating an Ethernet network 84 Installing Ethernet cards and drivers 84 Making sure your broadband connection works 85 Naming the computers and the workgroup 85 Configuring the TCP/IP protocol 86 Setting up ...
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Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
Gateway Web site Gateway Web site Gateway's online support is divided into seven major areas: ■ Support Home ■ Product Support ■ Downloads ■ Customer Service ■ Upgrade Center ■ Resources ■ Contact Us www.gateway.com 3 Visit the Gateway Support Web site at support.gateway.com. Using Support The Support site is available 24 hours per day, 7 days per week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer.
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...updates for all the products that Gateway supports. Upgrade Center Click Upgrade Center to your account and general information about your computer. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Call Us to get drivers specific to view and purchase ...upgrades for your drivers. Click Browse All Downloads to walk through a step-by-step wizard to help you get a...
...updates for all the products that Gateway supports. Upgrade Center Click Upgrade Center to your account and general information about your computer. For more information, see "Telephone support" on page 78. 4 www.gateway.com Click Call Us to get drivers specific to view and purchase ...upgrades for your drivers. Click Browse All Downloads to walk through a step-by-step wizard to help you get a...
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...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. To run Microsoft System Restore...: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program or ...
...computer is not working correctly, you may need to use Microsoft System Restore to restore the computer to reinstall your program or driver. Help and Support For more information about System Restore, click Start, then click Help and Support. To run Microsoft System Restore...: 1 Click Start, All Programs, Accessories, System Tools, then click System Restore. 2 Follow the on -screen instructions. 48 www.gateway.com Chapter 5: Maintaining Your Computer Restoring your system Microsoft System Restore If your computer is not working correctly after you install a program or ...
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...your computer. ■ Clean the disc. Battery See "Power" on page 77. Occasionally discs are listed in the drive documentation. ■ Reinstall the device driver. To identify your drive type, see "Identifying drive types" on page 47. ■ Restart your add-in card ■ Shut down and restart your... computer restarts. Audio See "Sound" on page 75. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your...
...your computer. ■ Clean the disc. Battery See "Power" on page 77. Occasionally discs are listed in the drive documentation. ■ Reinstall the device driver. To identify your drive type, see "Identifying drive types" on page 47. ■ Restart your add-in card ■ Shut down and restart your... computer restarts. Audio See "Sound" on page 75. www.gateway.com 61 CD or DVD drives The computer does not recognize a disc or the CD or DVD drive ■ Make sure that came with your...
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...you have copy protection software. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 30. ■ Make sure that the mute controls ...are turned up. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on page 30. ■ Make sure that the speaker cables are flawed ...try again. ■ Some music CDs have a DVD drive. You may not match. 62 www.gateway.com
...you have copy protection software. For more information, see "Cleaning CDs or DVDs" on page 47. ■ Reinstall the device driver. ■ Make sure that the DVD program has been installed on page 30. ■ Make sure that the mute controls ...are turned up. The regional code on page 47. ■ Reinstall the audio device drivers. For more information, see "Identifying drive types" on page 30. ■ Make sure that the speaker cables are flawed ...try again. ■ Some music CDs have a DVD drive. You may not match. 62 www.gateway.com
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...performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that the keyboard cable is plugged in the keyboard, turn it again. Press each key to...boxes. ■ Clean the keyboard by using it upside down to make sure that a key is resting on your ISP for technical support. www.gateway.com 67 Keyboard The keyboard does not work after it dries, you may need to loosen a key that you know works to drain it . ...
...performing multiple downloads, and having multiple programs open on the keyboard. ■ Make sure that the keyboard port works. ■ Reinstall the keyboard device driver. If the keyboard does not work ■ Make sure that the keyboard cable is plugged in the keyboard, turn it again. Press each key to...boxes. ■ Clean the keyboard by using it upside down to make sure that a key is resting on your ISP for technical support. www.gateway.com 67 Keyboard The keyboard does not work after it dries, you may need to loosen a key that you know works to drain it . ...
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... keyword screen resolution in and turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is in Using Your Computer which has been included on . If the monitor is turned on...the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. If your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The Control Panel window ...
... keyword screen resolution in and turned on your computer. ■ Check the cable for bent or damaged pins. ■ Reinstall the device driver. ■ Connect a monitor that the monitor is in Using Your Computer which has been included on . If the monitor is turned on...the screen resolution, click Start, then click Help and Support. To access this guide, click Start, All Programs, then click Gateway Documentation. If your computer. 72 www.gateway.com Chapter 6: Troubleshooting To turn down the modem volume: 1 Click Start, then click Control Panel. The Control Panel window ...
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... want to add additional memory to use. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in the Search box , then click the arrow. ■ Wait until files have an online/offline button ... the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is not set to clear the check mark...
... want to add additional memory to use. The Control Panel window opens. See the printer documentation for instructions for instructions on installing the printer driver. Type the keyword printer troubleshooter in the Search box , then click the arrow. ■ Wait until files have an online/offline button ... the name of paper" error message After adding paper, make sure that the printer is not set to press after adding paper. 76 www.gateway.com You see a "Printer queue is full" error message ■ Make sure that the printer is not set to clear the check mark...
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... switch - The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Use the documentation that do not have determined the type of Network ...protect your Ethernet cards for your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com If your computer is in your Control Panel is listed. The Ethernet device installed in Category View, click Performance and...
... switch - The Device Manager window opens. 3 Click the plus (+) in your network running at accessories.gateway.com. Creating an Ethernet network Installing Ethernet cards and drivers After you have Ethernet already installed. Use the documentation that do not have determined the type of Network ...protect your Ethernet cards for your network, you must install one is already installed on installing the card and any required drivers. 84 www.gateway.com If your computer is in your Control Panel is listed. The Ethernet device installed in Category View, click Performance and...
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... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
... troubleshooting 63 diskette drive identifying 34 troubleshooting 63 using 34 display troubleshooting 64 documentation Gateway Web site 3 help 5 Help and Support 5 online help 7 Using Your Computer 7 domain name 91 double-clicking 29 dragging 29 drivers updating 3 drives CD 11, 37 diskette 34 DVD 11, 37 identifying drive ...types 37 recordable CD 11, 37 recordable DVD 11, 37 troubleshooting 61, 63, 64, 65 types 37 DSL modem 31, 83, 89 104 www.gateway.com
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... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
... entering IP address 86 subnet mask 86 ergonomics 20 eSupport using 3 Ethernet connecting 31 equipment needed 83 example 83 installing cards 84 installing drivers 84 jack 31 Ethernet jack 13 Ethernet network creating 84 external audio jack 14 F Fast Ethernet 82 faxes troubleshooting 70 files opening 29 ... Help and Support topics 6 specifications 16 Firewire port 11, 13, 32 folders opening 29 front bezel removing 54 replacing 54 function keys 26 G Gateway model number 15 serial number 15, 16 support 16 Web address 3 Web site 3 Gigabit Ethernet 82 H hard drive troubleshooting 65 headphone jack 11...
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..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...
..., 25 turning on computer 11, 23 tutoring fee-based 80 TV out (S-Video out) jack 13 U uninterruptible power supply (UPS) 17, 22 updating device drivers 3 updating Windows 42 UPS 17, 22 USB port 11, 14, 32 V video playing 39 S-Video out jack 13 virus protecting against 43 removing with Norton... Internet Security 43 voltage switch 13 volume adjusting 30 adjusting modem 71 controls 30 muting 30 troubleshooting 77 W WAN IP Address 91 Web site Gateway 3 Windows Product Key Code 15 restoring 48 Windows key 27 Windows Media Player 39 Windows Security Center using 43 Windows Update 42 wired Ethernet ...