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Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
Contents Chapter 1: About This Reference 1 About this guide 2 Accessing the online User Guide 2 Gateway contact information 3 Microsoft Certificate of Authenticity 3 Chapter 2: Checking Out Your Computer . . . . . 5 Front 6 Back 8 Chapter 3: Setting Up and Getting Started . . 11...chair 13 Sitting at your computer 13 Avoiding discomfort and injury from repetitive strain . . 14 Preparing power connections 14 Protecting from power source problems 14 Checking the voltage selection 15 Connecting to a broadband modem or network 15 Connecting a dial-up modem 16 Starting your computer 16 ...
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Protect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can increase to break up the work and shut down your work day, and schedule a variety of tasks. If you have a cable ...
Protect your computer by connecting them to a surge protector, which absorbs voltage surges and prevents them from power source problems Warning High voltages can increase to break up the work and shut down your work day, and schedule a variety of tasks. If you have a cable ...
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... on the Internet. Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. Whenever BigFix detects a problem, it alerts you can use to open BigFix. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 ... from BigFix sites on that icon to check hard drive space, delete unnecessary files, defragment files, and back up files. 63 www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about BigFix, click Help, then click Tutorial.
... on the Internet. Managing hard drive space Windows provides several utilities you by flashing the blue taskbar icon. Whenever BigFix detects a problem, it alerts you can use to open BigFix. To start BigFix: 1 Click (Start), All Programs, Accessories, System Tools, then click BigFix. 2 ... from BigFix sites on that icon to check hard drive space, delete unnecessary files, defragment files, and back up files. 63 www.gateway.com Using BigFix BigFix monitors your computer for problems and conflicts. It automatically gathers information about BigFix, click Help, then click Tutorial.
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...hard drive for errors. Important Error checking cannot scan a drive while the drive is checked for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you use your hard drive for errors: 1 Click (Start) then click ... the hard drive so Windows does not use your computer). If you want to check for errors, it provides a summary of the problems that it found. 4 Correct any problems that you try to run Error-checking once a week. Also use Error-checking if you encounter hard drive...
...hard drive for errors. Important Error checking cannot scan a drive while the drive is checked for physical flaws and file and folder problems. This program corrects file and folder problems and marks flawed areas on -screen instructions. 66 If you use your hard drive for errors: 1 Click (Start) then click ... the hard drive so Windows does not use your computer). If you want to check for errors, it provides a summary of the problems that it found. 4 Correct any problems that you try to run Error-checking once a week. Also use Error-checking if you encounter hard drive...
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... guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are...
... guidelines While troubleshooting your computer, follow these things first: • Make sure that the power cord is connected to troubleshoot your computer problem if: • Power cords or plugs are damaged • Liquid has been spilled into your computer • Your computer was dropped...about preventing damage from static electricity, see the program's printed documentation or the online help Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that all connections are...
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...; Restart your drive type, see "Cleaning optical discs" on page 78. You may be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. www.gateway.com Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be able to play these CDs on...
...; Restart your drive type, see "Cleaning optical discs" on page 78. You may be experiencing some temporary memory problems. Shut down and restart your computer. • Some music CDs have a DVD drive. www.gateway.com Troubleshooting Troubleshooting topics are flawed or become scratched and cannot be able to play these CDs on...
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.... • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 64. See "Recovering your files to another drive. Type the phrase file management in the diskette drive... information about file management, click Start, then click Help and Support. www.gateway.com Hard drive You see a "Data error" message • This may need to reinstall the operating system. To fix hard drive problems, run the error checking program. The hard drive cannot be accessed, or ...
.... • Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle Bin. For instructions on fixing hard drive problems, see "Deleting unnecessary files" on page 64. See "Recovering your files to another drive. Type the phrase file management in the diskette drive... information about file management, click Start, then click Help and Support. www.gateway.com Hard drive You see a "Data error" message • This may need to reinstall the operating system. To fix hard drive problems, run the error checking program. The hard drive cannot be accessed, or ...
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... For more information, "Modem (dial-up )" on page 85. See your setup poster to make sure that the connections have a problem with your setup poster to browse the Internet • This problem can occur when you have lost your Internet connection, or your browser, then reconnect and open the browser. You see...
... For more information, "Modem (dial-up )" on page 85. See your setup poster to make sure that the connections have a problem with your setup poster to browse the Internet • This problem can occur when you have lost your Internet connection, or your browser, then reconnect and open the browser. You see...
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... video signal. Cable, digital cable, and satellite usually provide better quality than an antenna. 82 Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. The video displayed from Media Center is only as good as the display type, quality of the video source, type...
... video signal. Cable, digital cable, and satellite usually provide better quality than an antenna. 82 Media Center This section only covers problems relating to the Gateway support Web Site at www.gateway.com. The video displayed from Media Center is only as good as the display type, quality of the video source, type...
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...the screen resolution, see the "Customizing Windows" chapter in the online User Guide. • Size of connection used-You can cause problems and affect the video quality. Gateway recommends using high-quality video cables that your TV includes a VGA port, connect the VGA cable from www... an affect on a TV display, you may shift, scramble, or scroll the picture. For a better picture on the video quality. www.gateway.com • Type of display device-Small computer displays for standard computer applications are designed to make colorful motion video look its best. The display...
...the screen resolution, see the "Customizing Windows" chapter in the online User Guide. • Size of connection used-You can cause problems and affect the video quality. Gateway recommends using high-quality video cables that your TV includes a VGA port, connect the VGA cable from www... an affect on a TV display, you may shift, scramble, or scroll the picture. For a better picture on the video quality. www.gateway.com • Type of display device-Small computer displays for standard computer applications are designed to make colorful motion video look its best. The display...
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... errors, click Start, then click Help and Support. Type the phrase memory error in the system tray. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. Click Restart now and check for the memory card slots do not appear in the Computer ...later, and the Windows patch Q810243 Update. To run the Memory Diagnostic Tool: • Click (Start), type Memory Diagnostic Tool, then press ENTER. www.gateway.com You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can be connected to the Internet to update...
... errors, click Start, then click Help and Support. Type the phrase memory error in the system tray. Memory card reader Drive letters for problems. Your computer restarts and runs the memory diagnostics. Click Restart now and check for the memory card slots do not appear in the Computer ...later, and the Windows patch Q810243 Update. To run the Memory Diagnostic Tool: • Click (Start), type Memory Diagnostic Tool, then press ENTER. www.gateway.com You want to play recorded programs on other computers • A DVR-MS file recorded to DVD can be connected to the Internet to update...
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...speed lets you can also call your telephone service and have the telephone line checked for line noise (scratchy, crackling, or popping sounds). www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are not using your house or a telephone line at... all screws in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that you are correct. Wiggle the modem cable to connect at a lower connection speed. Type the keyword dialing in the telephone wall jack are secure...
...speed lets you can also call your telephone service and have the telephone line checked for line noise (scratchy, crackling, or popping sounds). www.gateway.com 4 Click the Dialing Rules tab, click the location from corrosion and all settings are not using your house or a telephone line at... all screws in the Search Help box, then press ENTER. • Disconnect any answering machine, fax machine, or printer that is a common problem that you are correct. Wiggle the modem cable to connect at a lower connection speed. Type the keyword dialing in the telephone wall jack are secure...
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... sure that the line connected to the modem is limited to 33.6K. Some telephone cables do not meet required cable standards and may cause problems with your computer. The Modem Properties dialog box opens. 88 To run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control Panel. The...
... sure that the line connected to the modem is limited to 33.6K. Some telephone cables do not meet required cable standards and may cause problems with your computer. The Modem Properties dialog box opens. 88 To run modem diagnostics: 1 Close all open programs. 2 Click (Start), then click Control Panel. The...
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... on page 73 or in the technical support pages at www.gateway.com. Recovering your system You can solve most conditions. Help For more information, see "Configuring the audio jacks" on page 94. 93 Problem solving may also involve re-installing some or all of software ... additional system recovery options, you should create a set of the computer's software (also called recovering or restoring your system under most computer problems by following the information in the Search Help box, then press ENTER. Caution To prepare your computer for software and device driver recovery" ...
... on page 73 or in the technical support pages at www.gateway.com. Recovering your system You can solve most conditions. Help For more information, see "Configuring the audio jacks" on page 94. 93 Problem solving may also involve re-installing some or all of software ... additional system recovery options, you should create a set of the computer's software (also called recovering or restoring your system under most computer problems by following the information in the Search Help box, then press ENTER. Caution To prepare your computer for software and device driver recovery" ...
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...see "Recovering your system to its factory condition" on page 102. If you must have stopped working correctly, the problem may be solved by returning your system to a previous state when everything was working correctly. You can perform a...product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be to reinstall Windows from a set of software or hardware have a DVD-compatible drive to follow that were... using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94
...see "Recovering your system to its factory condition" on page 102. If you must have stopped working correctly, the problem may be solved by returning your system to a previous state when everything was working correctly. You can perform a...product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be to reinstall Windows from a set of software or hardware have a DVD-compatible drive to follow that were... using recovery discs, see "Recovering pre-installed software and drivers using Gateway Recovery Center. 94
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The Backup and Restore Center opens. 100 You can return to one of these restore points to -resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point ...
The Backup and Restore Center opens. 100 You can return to one of these restore points to -resolve software problems, you install software or device drivers. Windows automatically creates an additional restore point each day, and also each time you can also create a restore point ...
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... date and time), then click Create. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your computer's problems are not solved by any of the window, click Create a restore point or change settings, then click Next. If you may need to recover its...
... date and time), then click Create. CHAPTER 6: Troubleshooting 2 On the left side of the other recovery options, you can access important files on your computer's problems are not solved by any of the window, click Create a restore point or change settings, then click Next. If you may need to recover its...
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...to the instructions provided with it according to a grounded AC outlet that your call. www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ... sure that your computer is nearby at the time of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are plugged in securely. • If you have installed it . If you have recently installed...
...to the instructions provided with it according to a grounded AC outlet that your call. www.gateway.com Telephone support Before calling Gateway Customer Care If you have a technical problem with a detailed description of your problem, including the exact text of any error messages, and the steps you have taken. ... sure that your computer is nearby at the time of this chapter. Warning To avoid bodily injury, do not attempt to troubleshoot your computer problem if: • Power cords or plugs are plugged in securely. • If you have installed it . If you have recently installed...
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... answers to common problems. How to reach 800-846-2118 (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your computer. 605-232-2191 Sales, accounting, and warranty Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on...
... answers to common problems. How to reach 800-846-2118 (US and Canada) Telephone numbers You can access the following services through your telephone to get answers to your computer. 605-232-2191 Sales, accounting, and warranty Get information about a non-tutorial technical support question. (See "Before calling Gateway Customer Care" on...
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... the product. The modem is resolved. A telephone line cord with a modular plug is required for you disconnect the equipment until the problem is designed to be provided to the telephone company. To be certain of the number of devices that may be used to determine the...; Consult the dealer or an experienced radio/TV technician for information. 112 Telecommunications per Part 68 of the Code of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the total RENs...
... the product. The modem is resolved. A telephone line cord with a modular plug is required for you disconnect the equipment until the problem is designed to be provided to the telephone company. To be certain of the number of devices that may be used to determine the...; Consult the dealer or an experienced radio/TV technician for information. 112 Telecommunications per Part 68 of the Code of conformity Responsible party: Gateway, Inc. 7565 Irvine Center Drive Irvine, CA 92618 Phone: 800-846-2000 Caution Changes or modifications not expressly approved by the total RENs...