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Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
Contents Passwords 90 Power 90 Printer 91 Sound 92 Recovering your system 93 Recovering pre-installed software and drivers 94 Using Microsoft System Restore 99 Recovering your system to its factory condition . . . . . 102 Recovering your system using the Windows DVD . . . . 103 Telephone support 104 Before calling Gateway Customer Care 104 Telephone numbers 105 Self-help 106 Tutoring 106 Training 107 Appendix A: Legal Notices 109 Index 119 iv
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www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by pressing and holding F2 while your computer. • Some music CDs have a DVD drive. Audio See "Sound" on your computer. • Clean the disc. Occasionally, discs are trying to play a DVD, make sure that you... drive type, see "Cleaning optical discs" on page 78. Make sure that the IDE controllers are listed in the drive documentation. • Reinstall the device driver. 73
www.gateway.com Troubleshooting Troubleshooting topics are enabled. • Make sure that the disc label is configured correctly by pressing and holding F2 while your computer. • Some music CDs have a DVD drive. Audio See "Sound" on your computer. • Clean the disc. Occasionally, discs are trying to play a DVD, make sure that you... drive type, see "Cleaning optical discs" on page 78. Make sure that the IDE controllers are listed in the drive documentation. • Reinstall the device driver. 73
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... the disc label is determined by the DVD drive. • Clean the disc. You may not match. • Reinstall the device driver. 74 For more information, see "Cleaning optical discs" on page 61. • Shut down and restart your DVD drive's regional code must match the regional... computer. • Clean the disc. For more information, see "Cleaning optical discs" on page 61. • Reinstall the appropriate device drivers. If the DVD movie does not play, the disc's regional code and your computer. • Make sure that the volume controls are turned off. The regional...
... the disc label is determined by the DVD drive. • Clean the disc. You may not match. • Reinstall the device driver. 74 For more information, see "Cleaning optical discs" on page 61. • Shut down and restart your DVD drive's regional code must match the regional... computer. • Clean the disc. For more information, see "Cleaning optical discs" on page 61. • Reinstall the appropriate device drivers. If the DVD movie does not play, the disc's regional code and your computer. • Make sure that the volume controls are turned off. The regional...
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... Guide. Help For more information about changing the screen resolution, click Start, then click Help and Support. DVD drives • See "CD or DVD drives" on , try restarting your computer. • Reinstall the device driver. If the light stays on page 73. 76 The computer is running, but there is dim or difficult...
... Guide. Help For more information about changing the screen resolution, click Start, then click Help and Support. DVD drives • See "CD or DVD drives" on , try restarting your computer. • Reinstall the device driver. If the light stays on page 73. 76 The computer is running, but there is dim or difficult...
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... by recovering the software and device drivers that software's installation instructions. Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that were not pre...System Restore" on page 102. To recover software and drivers that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If ...
... by recovering the software and device drivers that software's installation instructions. Recovering pre-installed software and drivers You can recover pre-installed software and drivers from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that were not pre...System Restore" on page 102. To recover software and drivers that product's documentation or support Web site. • If re-installing software or drivers does not help, then the problem may be solved by using Gateway Recovery Center. 94 CHAPTER 6: Troubleshooting • If ...
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... pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard...
... pre-installed software and drivers: 1 Click (Start), All Programs, Gateway Recovery Center, then click Gateway Recovery Center. The Gateway Recovery Center opens. 2 Click Applications and drivers external media, then click Next. www.gateway.com Preparing for software and device driver recovery You can usually recover your pre-installed software and drivers from the Windows DVD or install a new hard...
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...DVD drive. To recover software and drivers using recovery discs If you need to recover, then click Next. If a recovery disc does not offer the software or driver you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box does not appear and Gateway... Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. The Gateway Recovery Center starts. 98 If an AutoPlay dialog box...
...DVD drive. To recover software and drivers using recovery discs If you need to recover, then click Next. If a recovery disc does not offer the software or driver you created a multiple-disc set of recovery discs, each disc contains a unique set of software and drivers. If an AutoPlay dialog box does not appear and Gateway... Recovery Center does not start, open Computer and run the file Grc_Vista.exe on the disc. The Gateway Recovery Center starts. 98 If an AutoPlay dialog box...
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... personal files, and create a set of the system recovery. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. Your computer restarts in c:\backup. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. You also need to... recover your computer's pre-installed software and device drivers. A list of your computer's DVD-capable drives, then turn on or restart your system using recovery discs" on -screen instructions. 5 After Windows is complete...
... personal files, and create a set of the system recovery. For instructions, see "Recovering pre-installed software and drivers using the Windows Vista operating system DVD. Your computer restarts in c:\backup. CHAPTER 6: Troubleshooting 9 Click Yes, then click Next. You also need to... recover your computer's pre-installed software and device drivers. A list of your computer's DVD-capable drives, then turn on or restart your system using recovery discs" on -screen instructions. 5 After Windows is complete...
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www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files... identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 ...checking for free space 63 defragmenting 65 diskette 29 DVD 25 optical 24 recordable CD 25 recordable DVD 25 troubleshooting 73, 75, 76, 79 DSL modem 15 connecting 9 troubleshooting 85 DVD cleaning 61 copying 27 drive 25 inserting 24 playing 26...
www.gateway.com Warranty 106 D default printer setting 91 defragmenting hard drive 65 deleting files... identifying 29 troubleshooting 75 using 29 display cleaning 60 troubleshooting 76 documentation User Guide 2 double-clicking 23 dragging 23 drivers recovery discs 94, 97 re-installing 93, 94 drives backing up files 66 CD 25 checking for errors 64 ...checking for free space 63 defragmenting 65 diskette 29 DVD 25 optical 24 recordable CD 25 recordable DVD 25 troubleshooting 73, 75, 76, 79 DSL modem 15 connecting 9 troubleshooting 85 DVD cleaning 61 copying 27 drive 25 inserting 24 playing 26...
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... 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding... 46 backing up files 66 checking for errors 64 checking for free space 63 defragmenting 65 deleting files and folders 64 removable 7 replacing 46 scanning for errors 64 troubleshooting 79 HD DVD drive locating 7 HD-DVD...
... 65 front bezel removing 37 replacing 37 function keys 19, 21 G Gateway contact information 3 model number 3 serial number 3 Support 2 Gateway Recovery Center re-installing drivers 96 re-installing programs 96 re-installing software 96 H hard drive adding... 46 backing up files 66 checking for errors 64 checking for free space 63 defragmenting 65 deleting files and folders 64 removable 7 replacing 46 scanning for errors 64 troubleshooting 79 HD DVD drive locating 7 HD-DVD...
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..., 97 programs 94, 97 software 94, 97 using 97 re-installing defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 removable hard drive 7 removing files and folders 64 resetting computer 18 ...restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7 right-clicking 23 S ...
..., 97 programs 94, 97 software 94, 97 using 97 re-installing defaults 102 drivers 93, 94 programs 93, 94 software 93, 94 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 removable hard drive 7 removing files and folders 64 resetting computer 18 ...restarting computer 18 restoring defaults 102 drivers 93, 94 files from Recycle Bin 78 programs 93, 94 software 93, 94 system 93 Windows 93 with Gateway Recovery Center 96 with Windows DVD 103 with Windows System Restore 99 Resume mode 7 right-clicking 23 S ...
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... of your computers, you can add a printer to your network. Important To share a printer among the computers connected to install the printer drivers on the front of the router or access point with your router or access point. • Use a printer that drive will be available... includes a USB or parallel port. Then you can share drives (for example hard drives and DVD drives) and printers among the network computers, each computer must have the shared printer's drivers installed. After the drives and printers on each of your Internet connection, drives, and printers. ...
... of your computers, you can add a printer to your network. Important To share a printer among the computers connected to install the printer drivers on the front of the router or access point with your router or access point. • Use a printer that drive will be available... includes a USB or parallel port. Then you can share drives (for example hard drives and DVD drives) and printers among the network computers, each computer must have the shared printer's drivers installed. After the drives and printers on each of your Internet connection, drives, and printers. ...
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..., 16 text and graphics 16 creating data disc 39 desktop icon 8 desktop shortcut 8 document 14 folder 10 MP3 file 34 music file 34 video DVD 37 WMA file 34 customizing 67 cutting files and folders 10 D deleting files and folders 6, 11, 16 desktop adding icon 8 adding shortcut 8... 7 DHCP 44, 50 disconnecting from Internet 19 display using screen saver 70 documentation Gateway Web site 2 help 2 Help and Support 2 online help 4 documents creating 14 opening 14 printing 15 saving 14 downloading files 21 drivers updating 2 drives mapping network 54 sharing 52 un-sharing 53 viewing contents 9 viewing...
..., 16 text and graphics 16 creating data disc 39 desktop icon 8 desktop shortcut 8 document 14 folder 10 MP3 file 34 music file 34 video DVD 37 WMA file 34 customizing 67 cutting files and folders 10 D deleting files and folders 6, 11, 16 desktop adding icon 8 adding shortcut 8... 7 DHCP 44, 50 disconnecting from Internet 19 display using screen saver 70 documentation Gateway Web site 2 help 2 Help and Support 2 online help 4 documents creating 14 opening 14 printing 15 saving 14 downloading files 21 drivers updating 2 drives mapping network 54 sharing 52 un-sharing 53 viewing contents 9 viewing...
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...voice recognition 80 W WAN 44 WAV file playing 30 Web browser 18, 19 Web page 19 Web site 19 connecting to 20 downloading files 21 Gateway 2 wide area network (WAN) 44 window 8 changing colors 69 close button 9 closing 9, 16 maximize button 9 menu bar 9 minimize button 9...DVD 31 playing optical disc 31 viewing video file 30 Windows Security Center icon 6 using 59 Windows Update 65 wired Ethernet network 44 equipment needed 45 example 44 installing cards 46 installing drivers 46 setting up 46 wireless Ethernet network 47 connecting to 50 equipment needed 48 installing cards 49 installing drivers...
...voice recognition 80 W WAN 44 WAV file playing 30 Web browser 18, 19 Web page 19 Web site 19 connecting to 20 downloading files 21 Gateway 2 wide area network (WAN) 44 window 8 changing colors 69 close button 9 closing 9, 16 maximize button 9 menu bar 9 minimize button 9...DVD 31 playing optical disc 31 viewing video file 30 Windows Security Center icon 6 using 59 Windows Update 65 wired Ethernet network 44 equipment needed 45 example 44 installing cards 46 installing drivers 46 setting up 46 wireless Ethernet network 47 connecting to 50 equipment needed 48 installing cards 49 installing drivers...