Warranty Statement
Page 4
... by use of non-Epson inks, ink cartridges or ink delivery systems in the user manual or documentation provided by Epson). Printer Exchange: Epson may, at its sole discretion, elect to replace a printer that determination is required. If the unit is your responsibility to unpack, re-install optional components and set up the repacked defective printer. Epson does not cover damage caused by following the procedures described in the printer. If service is...
... by use of non-Epson inks, ink cartridges or ink delivery systems in the user manual or documentation provided by Epson). Printer Exchange: Epson may, at its sole discretion, elect to replace a printer that determination is required. If the unit is your responsibility to unpack, re-install optional components and set up the repacked defective printer. Epson does not cover damage caused by following the procedures described in the printer. If service is...
Users Guide
Page 3
... 33 Using Power Saving Settings ...36 Changing the Sleep Timer Settings 36 Changing the Power Off Timer Settings 38 Entering Characters on the LCD Screen 39 Setting a Password and Locking the Control Panel 39 Setting User Feature Restrictions (Access Control 42 Preventing PC Connection via USB 43 Using Presets ...44 Checking the Print Counter...47 Checking the Circuit Breaker...48 Checking for Software Updates...51 Epson Connect Solutions for Smartphones, Tablets, and More 51 Setting Up Epson Connect Services 52 Using Epson Email Print ...53 3 Contents WF-C17590/WF-C20590/WF-M20590/WF...
... 33 Using Power Saving Settings ...36 Changing the Sleep Timer Settings 36 Changing the Power Off Timer Settings 38 Entering Characters on the LCD Screen 39 Setting a Password and Locking the Control Panel 39 Setting User Feature Restrictions (Access Control 42 Preventing PC Connection via USB 43 Using Presets ...44 Checking the Print Counter...47 Checking the Circuit Breaker...48 Checking for Software Updates...51 Epson Connect Solutions for Smartphones, Tablets, and More 51 Setting Up Epson Connect Services 52 Using Epson Email Print ...53 3 Contents WF-C17590/WF-C20590/WF-M20590/WF...
Users Guide
Page 5
...Epson Papers...107 Paper or Media Type Settings - Windows 134 Double-sided Printing Options - Windows 129 Selecting Basic Print Settings - Printing Software 108 Selecting the Paper Settings for Optional Units - Windows 133 Multi-Page Printing Options - PDL Print Configuration Options...91 Selecting Printer Language and Interface Settings 94 Printing Language and Interface Options 95 Printing a PCL or PS3 (PostScript) Status Sheet 96 Loading Paper ...98 Loading Paper in the Automatic Document Feeder 119 Copying ...122 Copying Documents or Photos...122 Copying Options...
...Epson Papers...107 Paper or Media Type Settings - Windows 134 Double-sided Printing Options - Windows 129 Selecting Basic Print Settings - Printing Software 108 Selecting the Paper Settings for Optional Units - Windows 133 Multi-Page Printing Options - PDL Print Configuration Options...91 Selecting Printer Language and Interface Settings 94 Printing Language and Interface Options 95 Printing a PCL or PS3 (PostScript) Status Sheet 96 Loading Paper ...98 Loading Paper in the Automatic Document Feeder 119 Copying ...122 Copying Documents or Photos...122 Copying Options...
Users Guide
Page 6
... Printer Software - Mac ...159 Selecting Page Setup Settings - Mac 161 Managing Color - Mac ...164 Selecting Paper Configuration Settings - Windows 138 Selecting Additional Print Options - Windows 144 Extended Settings - Mac 160 Selecting Print Layout Options - Windows 141 Header/Footer Settings - Windows 142 Image Options and Additional Settings - Windows 143 Selecting a Printing Preset - Windows 146 Printing Your Document or Photo - Mac 159 Print Quality Options - Mac...167 Printing Your Document or Photo - Mac 165 Double-sided Printing Options and Adjustments - Windows...
... Printer Software - Mac ...159 Selecting Page Setup Settings - Mac 161 Managing Color - Mac ...164 Selecting Paper Configuration Settings - Windows 138 Selecting Additional Print Options - Windows 144 Extended Settings - Mac 160 Selecting Print Layout Options - Windows 141 Header/Footer Settings - Windows 142 Image Options and Additional Settings - Windows 143 Selecting a Printing Preset - Windows 146 Printing Your Document or Photo - Mac 159 Print Quality Options - Mac...167 Printing Your Document or Photo - Mac 165 Double-sided Printing Options and Adjustments - Windows...
Users Guide
Page 7
... Document Capture 205 Scanning to a Memory Device 206 Scanning to the Cloud...208 Setting Up a WSD Port (Windows 7/Windows Vista 211 Control Panel Scanning Options 211 Setting Up and Scanning to a Network Folder or FTP Server 214 7 PostScript Printer Software - PostScript Printer Software - Mac 198 Cancelling Printing Using the Product Control Panel 199 Scanning ...200 Starting a Scan...200 Starting a Scan Using the Product Control Panel 200 Scanning to Email ...202 Adding and Assigning Scan Jobs with the PostScript (PS3) Printer Software - Epson Universal Print Driver - Epson...
... Document Capture 205 Scanning to a Memory Device 206 Scanning to the Cloud...208 Setting Up a WSD Port (Windows 7/Windows Vista 211 Control Panel Scanning Options 211 Setting Up and Scanning to a Network Folder or FTP Server 214 7 PostScript Printer Software - PostScript Printer Software - Mac 198 Cancelling Printing Using the Product Control Panel 199 Scanning ...200 Starting a Scan...200 Starting a Scan Using the Product Control Panel 200 Scanning to Email ...202 Adding and Assigning Scan Jobs with the PostScript (PS3) Printer Software - Epson Universal Print Driver - Epson...
Users Guide
Page 8
Control Panel 217 Scanning to Answer 253 Selecting Advanced Fax Settings 255 User Settings - Fax ...256 Basic Settings - Fax ...259 Report Settings - Windows 263 8 Advanced Settings Tab 233 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 234 Image Format Options...236 Scan Resolution Guidelines ...236 Scanning Special Projects...237 Scanning to a SharePoint Server or Cloud Service 237 Scanning Multi-Page Originals as Separate Files 239 Entering a User ID and Password for Email, Network, or FTP Scanning - Fax ...261 Security Settings - Fax ...262 Setting Up the ...
Control Panel 217 Scanning to Answer 253 Selecting Advanced Fax Settings 255 User Settings - Fax ...256 Basic Settings - Fax ...259 Report Settings - Windows 263 8 Advanced Settings Tab 233 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 234 Image Format Options...236 Scan Resolution Guidelines ...236 Scanning Special Projects...237 Scanning to a SharePoint Server or Cloud Service 237 Scanning Multi-Page Originals as Separate Files 239 Entering a User ID and Password for Email, Network, or FTP Scanning - Fax ...261 Security Settings - Fax ...262 Setting Up the ...
Users Guide
Page 9
...Windows 276 Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows 302 Checking Fax Status and Cancelling Fax Jobs 305 Printing Fax Reports...306 Fax Report Options ...307 Using External USB Devices with Your Product 308 Connecting a USB Device ...308 USB Device Photo File Specifications 309 9 Mac 279 Sending Faxes ...281 Sending Faxes from the Product Control Panel 281 Sending a Fax Using the Control Panel 282 Fax Sending Options ...284 Sending a Fax at a Specified Time 286 Sending a Stored Fax ...287 Sending a Fax on Demand ...289 Dialing Fax Numbers from a Connected...
...Windows 276 Setting Up Speed/Group Dial Lists Using the Fax Utility - Windows 302 Checking Fax Status and Cancelling Fax Jobs 305 Printing Fax Reports...306 Fax Report Options ...307 Using External USB Devices with Your Product 308 Connecting a USB Device ...308 USB Device Photo File Specifications 309 9 Mac 279 Sending Faxes ...281 Sending Faxes from the Product Control Panel 281 Sending a Fax Using the Control Panel 282 Fax Sending Options ...284 Sending a Fax at a Specified Time 286 Sending a Stored Fax ...287 Sending a Fax on Demand ...289 Dialing Fax Numbers from a Connected...
Users Guide
Page 11
... the Help Screen ...350 Product Status Messages ...351 Job Status Error Codes ...353 Running a Product Check ...358 Resetting Control Panel Defaults ...360 Solving Setup Problems ...361 Product Does Not Turn On or Off 362 Noise After Ink Installation ...362 Software Installation Problems ...362 Solving Network Problems ...363 Product Cannot Connect to a Wireless Router or Access Point 363 Network Software Cannot Find Product on a Network 365 Product Does Not Appear in Mac Printer Window 366 Cannot Print Over a Network...366 Cannot Scan Over a Network ...368 Solving Copying Problems ...369...
... the Help Screen ...350 Product Status Messages ...351 Job Status Error Codes ...353 Running a Product Check ...358 Resetting Control Panel Defaults ...360 Solving Setup Problems ...361 Product Does Not Turn On or Off 362 Noise After Ink Installation ...362 Software Installation Problems ...362 Solving Network Problems ...363 Product Cannot Connect to a Wireless Router or Access Point 363 Network Software Cannot Find Product on a Network 365 Product Does Not Appear in Mac Printer Window 366 Cannot Print Over a Network...366 Cannot Scan Over a Network ...368 Solving Copying Problems ...369...
Users Guide
Page 51
... install any Epson product software from anywhere with Windows 10 S; Parent topic: Product Basics Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to print and scan documents, photos, emails, and web pages from the Windows Store. You can also update the software by selecting Software Update here: • Accessing the Windows Desktop and right-clicking the icon for your product. • Windows: Your printer software automatically checks for updates. you cannot use with these Epson Connect...
... install any Epson product software from anywhere with Windows 10 S; Parent topic: Product Basics Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to print and scan documents, photos, emails, and web pages from the Windows Store. You can also update the software by selecting Software Update here: • Accessing the Windows Desktop and right-clicking the icon for your product. • Windows: Your printer software automatically checks for updates. you cannot use with these Epson Connect...
Users Guide
Page 55
... screen to print remotely. Note: Make a note of your product's email address and password. 3. Now you are ready to use Scan to download the Remote Print Driver software. 4. Select the print command in your Epson product control panel. Select your product to Cloud, and select Destination List. 5. See the link below. 2. Select the setting for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan...
... screen to print remotely. Note: Make a note of your product's email address and password. 3. Now you are ready to use Scan to download the Remote Print Driver software. 4. Select the print command in your Epson product control panel. Select your product to Cloud, and select Destination List. 5. See the link below. 2. Select the setting for Smartphones, Tablets, and More Related topics Wi-Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan...
Users Guide
Page 59
... device to print photos or scan. Make sure Epson iPrint is installed on your Android device. 2. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Windows tablet to your product. 4. The Epson Print and Scan app allows you are ready to your Windows (Windows 8 or higher) Surface RT or Pro tablet with Windows Tablets You can print and scan using the default...
... device to print photos or scan. Make sure Epson iPrint is installed on your Android device. 2. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Windows tablet to your product. 4. The Epson Print and Scan app allows you are ready to your Windows (Windows 8 or higher) Surface RT or Pro tablet with Windows Tablets You can print and scan using the default...
Users Guide
Page 74
... as wireless phones or microwaves. • Confirm that the router/access point is turned on your product software again. 74 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found . Confirm that the SSID shown on the network connection report matches the label on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned...
... as wireless phones or microwaves. • Confirm that the router/access point is turned on your product software again. 74 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found . Confirm that the SSID shown on the network connection report matches the label on and the wireless network (SSID) is set up correctly. Contact your network administrator for assistance. • Make sure your router or access point is turned...
Users Guide
Page 84
..., make sure you have installed the software from the images in this guide, but the instructions are the same unless otherwise noted. Mac Selecting PDL (Page Description Language) Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet Installing the Epson Universal Print Driver - Windows The Epson Universal Print Driver supports multiple printer languages, such as your computer before installing the printer software. Depending on your product is turned on a Windows computer. After downloading the installer file, double-click...
..., make sure you have installed the software from the images in this guide, but the instructions are the same unless otherwise noted. Mac Selecting PDL (Page Description Language) Settings Selecting Printer Language and Interface Settings Printing a PCL or PS3 (PostScript) Status Sheet Installing the Epson Universal Print Driver - Windows The Epson Universal Print Driver supports multiple printer languages, such as your computer before installing the printer software. Depending on your product is turned on a Windows computer. After downloading the installer file, double-click...
Users Guide
Page 260
... original size on multiple sheets, if necessary Selects how to a shared folder on an external memory device connected to the printer Forward Forwards received faxes to another fax machine, or converts them to PDFs and forwards them to split large incoming faxes across multiple sheets when using the Auto Reduction option 260 Select Enable to save, forward, or print received faxes. Sets up a password for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address Options On Off Delete Print Data...
... original size on multiple sheets, if necessary Selects how to a shared folder on an external memory device connected to the printer Forward Forwards received faxes to another fax machine, or converts them to PDFs and forwards them to split large incoming faxes across multiple sheets when using the Auto Reduction option 260 Select Enable to save, forward, or print received faxes. Sets up a password for the inbox Forward Settings Specifies a subject when forwarding a fax to an email address Options On Off Delete Print Data...
Users Guide
Page 352
... connected external Screen for support. No dial tone detected. (WFC17590/WF-C20590/WF-M20590F) Make sure the phone cable is out of the IP address There is invalid. and the subnet mask is a problem with the network connection to be replaced. To use cloud services, update the root certificate from another cassette. For details, see your product. If the error continues, contact faxes (WF-C17590/WF-C20590/WF-M20590F) or copy or print Epson support. life. Confirm...
... connected external Screen for support. No dial tone detected. (WFC17590/WF-C20590/WF-M20590F) Make sure the phone cable is out of the IP address There is invalid. and the subnet mask is a problem with the network connection to be replaced. To use cloud services, update the root certificate from another cassette. For details, see your product. If the error continues, contact faxes (WF-C17590/WF-C20590/WF-M20590F) or copy or print Epson support. life. Confirm...
Users Guide
Page 353
... Answering Machine Removing and Installing Ink Cartridges Related topics Wi-Fi or Wired Networking Job Status Error Codes If a printing, scanning, copying, or faxing (WF-C17590/WF-C20590/WF-M20590F) job does not complete successfully, you need help, contact Epson for a network connection. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for support. Parent topic: Solving Problems Related references Where to view the error codes. Reduce the size of the print job. 353 LCD screen message Check that the printer driver is installed on...
... Answering Machine Removing and Installing Ink Cartridges Related topics Wi-Fi or Wired Networking Job Status Error Codes If a printing, scanning, copying, or faxing (WF-C17590/WF-C20590/WF-M20590F) job does not complete successfully, you need help, contact Epson for a network connection. In Windows, make sure the port is set to a USBXXX setting for a USB connection or EpsonNet Print Port for support. Parent topic: Solving Problems Related references Where to view the error codes. Reduce the size of the print job. 353 LCD screen message Check that the printer driver is installed on...
Users Guide
Page 361
... Does Not Turn On or Off 361 You see a confirmation screen. 7. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings. • Copy Settings: Resets all settings for copying. • Scan Settings: Resets all settings for scanning. • Fax Settings (WF-C17590/WF-C20590/WF-M20590F): Resets all settings for faxing. • Clear All Data and Settings: Resets all control panel settings including the contacts list. You see...
... Does Not Turn On or Off 361 You see a confirmation screen. 7. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings. • Copy Settings: Resets all settings for copying. • Scan Settings: Resets all settings for scanning. • Fax Settings (WF-C17590/WF-C20590/WF-M20590F): Resets all settings for faxing. • Clear All Data and Settings: Resets all control panel settings including the contacts list. You see...
Administrators Guide
Page 7
... and a network gateway • Individual protocol control: enable and disable single services • Remote configuration of this Administrator's Guide are available with every product model. Note: Not all features mentioned in detail; Administrator's Guide Welcome to product 7 You can use an LDAP server to look up fax and email contacts • User feature restriction: allow or deny access to printing, scanning, faxing, and copying on using EpsonNet Config, see the EpsonNet Config help utility. for...
... and a network gateway • Individual protocol control: enable and disable single services • Remote configuration of this Administrator's Guide are available with every product model. Note: Not all features mentioned in detail; Administrator's Guide Welcome to product 7 You can use an LDAP server to look up fax and email contacts • User feature restriction: allow or deny access to printing, scanning, faxing, and copying on using EpsonNet Config, see the EpsonNet Config help utility. for...
Administrators Guide
Page 10
... control panel with their user name and password before printing or scanning proceeds. You see the help utility in the printing or scanning software. Access Web Config and select the Product Security tab. Parent topic: Restricting Features Available for each user. With Windows, you can also restrict printing and scanning from the product software. This requires users to each one. 1. Select the Enables Access Control checkbox. 10 For instructions on setting up software restrictions, see a window...
... control panel with their user name and password before printing or scanning proceeds. You see the help utility in the printing or scanning software. Access Web Config and select the Product Security tab. Parent topic: Restricting Features Available for each user. With Windows, you can also restrict printing and scanning from the product software. This requires users to each one. 1. Select the Enables Access Control checkbox. 10 For instructions on setting up software restrictions, see a window...
Administrators Guide
Page 63
... printing port, try these solutions: • Make sure you specified the correct server certificate for IEEE 802.1X, disable IEEE 802.1X and Wi-Fi using Web Config again. Parent topic: Solving Network Security Problems Solving Digital Certificate Problems Check these solutions: • Disable IPsec using the product control panel. • If DHCP is out of date, or the IPv6 address is out of date or was working, but Stopped If network...
... printing port, try these solutions: • Make sure you specified the correct server certificate for IEEE 802.1X, disable IEEE 802.1X and Wi-Fi using Web Config again. Parent topic: Solving Network Security Problems Solving Digital Certificate Problems Check these solutions: • Disable IPsec using the product control panel. • If DHCP is out of date, or the IPv6 address is out of date or was working, but Stopped If network...