Quick Guide
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...) set , register the product's MAC address on the LCD screen to solve most common problems. If you will need to contact Epson (see your Epson product. Problems and Solutions Check the solutions below if you connected the product to a working phone line. The product's ink pads ...your online User's Guide. see one of the error messages below , or your online User's Guide. You can also check the basic troubleshooting suggestions below , follow the steps here to replace ink pads and continue printing. Error Indicators Follow the instructions on the router or access ...
...) set , register the product's MAC address on the LCD screen to solve most common problems. If you will need to contact Epson (see your Epson product. Problems and Solutions Check the solutions below if you connected the product to a working phone line. The product's ink pads ...your online User's Guide. see one of the error messages below , or your online User's Guide. You can also check the basic troubleshooting suggestions below , follow the steps here to replace ink pads and continue printing. Error Indicators Follow the instructions on the router or access ...
Start Here
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...securely connected as shown: 2 Insert your product CD. If you enter them correctly. Repeatedly press the numeric keypad buttons as described under "Epson Technical Support". 1 Make sure the printer is unable to find my printer after connecting it has uppercase (ABC) or lowercase (abc) letters, ...the USB cable. Press to delete. Press the OK button when you're finished entering your password. • If you see below for troubleshooting information. Direct USB connection Make sure you have a USB cable (not included). 8 Install software Note: If your computer does not have this...
...securely connected as shown: 2 Insert your product CD. If you enter them correctly. Repeatedly press the numeric keypad buttons as described under "Epson Technical Support". 1 Make sure the printer is unable to find my printer after connecting it has uppercase (ABC) or lowercase (abc) letters, ...the USB cable. Press to delete. Press the OK button when you're finished entering your password. • If you see below for troubleshooting information. Direct USB connection Make sure you have a USB cable (not included). 8 Install software Note: If your computer does not have this...
Epson Connect Guide
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... a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint 45 ...System Requirements 46 Operating system 46 Network Environment 46 Copyrights 46 Using the Services Epson Connect Services 23 User Page 23 Email Print 23 Scan to Cloud 26 Epson iPrint (3.x 27 Epson Remote Driver (Windows only 31 Settings for email notifications 32 Other Company Network ...
... a Google account 21 Registering a printer 22 Notes on Transferring or Disposing of the Printer 40 Troubleshooting Restrictions 41 Epson Connect 41 Email Print 41 Scan to Cloud 43 Epson iPrint (3.x 43 Remote Print 44 Other Company Network Services 44 Google Cloud Print 44 AirPrint 45 ...System Requirements 46 Operating system 46 Network Environment 46 Copyrights 46 Using the Services Epson Connect Services 23 User Page 23 Email Print 23 Scan to Cloud 26 Epson iPrint (3.x 27 Epson Remote Driver (Windows only 31 Settings for email notifications 32 Other Company Network ...
Epson Connect Guide
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... the User Page, the Email Print service notifies the sender of the email when an error occurs. Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than one proxy server. ❏...
... the User Page, the Email Print service notifies the sender of the email when an error occurs. Epson Connect Guide Troubleshooting Troubleshooting Restrictions The following restrictions apply to the Epson Connect and Google Cloud Print services. ❏ Epson Connect does not support IPv6. ❏ The connection cannot pass through more than one proxy server. ❏...
Epson Connect Guide
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... only passes through one proxy server connection is supported. For more information on printer operations, see the printer's documentation. 42 Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer owner has suspended the Email Print service for a...Email Print service has been suspended for a while, and then try sending the email again. ❏ User account registration to the Epson Connect service is not complete: If you registered your network administrator. ❏ The printer passes through two or more information on ...
... only passes through one proxy server connection is supported. For more information on printer operations, see the printer's documentation. 42 Epson Connect Guide Troubleshooting ❏ The printer owner has suspended the Email Print service: The printer owner has suspended the Email Print service for a...Email Print service has been suspended for a while, and then try sending the email again. ❏ User account registration to the Epson Connect service is not complete: If you registered your network administrator. ❏ The printer passes through two or more information on ...
Epson Connect Guide
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... the Internet. For more information, contact your network administrator. 43 Check that are on making settings, see "4. Epson iPrint searches for IPv6. For more information on the same network. Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not set: Before you can use the Scan to...
... the Internet. For more information, contact your network administrator. 43 Check that are on making settings, see "4. Epson iPrint searches for IPv6. For more information on the same network. Epson Connect Guide Troubleshooting Scan to Cloud Epson iPrint (3.x) Cannot scan ❏ The Destination List is not set: Before you can use the Scan to...
Epson Connect Guide
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...using Remote Print is connected is working normally. Cannot print Office format files For Android, you tap Save. Printing or scanning resumes when Epson iPrint becomes active again. Also, check that the network to which the printer is connected. We recommend using IPv4. Cannot install the... scanning may have been updated. Cannot register the printer or cannot print The Google Cloud Print service may stop or slow down. Epson Connect Guide Troubleshooting ❏ The printer is connected to a dedicated Ipv6 network: You cannot use this function on and connected to the network, ...
...using Remote Print is connected is working normally. Cannot print Office format files For Android, you tap Save. Printing or scanning resumes when Epson iPrint becomes active again. Also, check that the network to which the printer is connected. We recommend using IPv4. Cannot install the... scanning may have been updated. Cannot register the printer or cannot print The Google Cloud Print service may stop or slow down. Epson Connect Guide Troubleshooting ❏ The printer is connected to a dedicated Ipv6 network: You cannot use this function on and connected to the network, ...
Epson Connect Guide
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...same network. AirPrint The printer is not found ❏ The printer is not available with this function: Check that the printer supports AirPrint on Epson's website. ❏ The network does not work: Check that the printer and the wireless router are on the same network: Check that ...Cloud Print service in the list ❏ The printer is only for IPv6. You cannot print from applications that support AirPrint. 45 Epson Connect Guide Troubleshooting Select Firmware Update from Web Config, and then check that the printer is not available with this service: You can only print from...
...same network. AirPrint The printer is not found ❏ The printer is not available with this function: Check that the printer supports AirPrint on Epson's website. ❏ The network does not work: Check that the printer and the wireless router are on the same network: Check that ...Cloud Print service in the list ❏ The printer is only for IPv6. You cannot print from applications that support AirPrint. 45 Epson Connect Guide Troubleshooting Select Firmware Update from Web Config, and then check that the printer is not available with this service: You can only print from...