Product Information Guide
Page 5
...Function Lets you do not need to EPSON Smart Panel or a Smart Panel application. On Red The scanner has received incorrect commands from your dealer or EPSON. Flashing Red The scanner may be the problem: t The fluorescent lamp needs to...EPSON Smart Panel and print on an EPSON ink jet printer. Consult your scanning software. EPSON Perfection 1240U Light and Buttons The scanner has one of error occurs. EPSON Perfection 1240U includes: EPSON Perfection 1240U scanner USB cable AC adapter and power cable Scanner Software CD-ROM that includes: t EPSON TWAIN driver for Windows...
...Function Lets you do not need to EPSON Smart Panel or a Smart Panel application. On Red The scanner has received incorrect commands from your dealer or EPSON. Flashing Red The scanner may be the problem: t The fluorescent lamp needs to...EPSON Smart Panel and print on an EPSON ink jet printer. Consult your scanning software. EPSON Perfection 1240U Light and Buttons The scanner has one of error occurs. EPSON Perfection 1240U includes: EPSON Perfection 1240U scanner USB cable AC adapter and power cable Scanner Software CD-ROM that includes: t EPSON TWAIN driver for Windows...
Product Support Bulletin(s)
Page 9
...Product(s): Subject: 05/08/2003 Originator: TC 2003.05.003 Authorization: N/A Total Pages: 1 Perfection 610/640/1240U/1640SU/1250/1650/1260/1660/2400/2450, Stylus CX3200 and Stylus CX5200 Epson TWAIN v. 5.75A for Apple Macintosh OS X 10.2 and Image Capture This bulletin was created ...Preferences, Under "Scanner Preferences" check the box for "Use TWAIN software whenever possible". 2. If using the Epson TWAIN driver (v. 5.75A) in Apple's Image Capture utility on a Macintosh computer running OS X v.10.2 to Image Capture and does NOT occur in the preview window before scanning....
...Product(s): Subject: 05/08/2003 Originator: TC 2003.05.003 Authorization: N/A Total Pages: 1 Perfection 610/640/1240U/1640SU/1250/1650/1260/1660/2400/2450, Stylus CX3200 and Stylus CX5200 Epson TWAIN v. 5.75A for Apple Macintosh OS X 10.2 and Image Capture This bulletin was created ...Preferences, Under "Scanner Preferences" check the box for "Use TWAIN software whenever possible". 2. If using the Epson TWAIN driver (v. 5.75A) in Apple's Image Capture utility on a Macintosh computer running OS X v.10.2 to Image Capture and does NOT occur in the preview window before scanning....
Product Support Bulletin(s)
Page 10
...Epson customers experiencing problems on add-in USB 2.0 and/or IEEE-1394 (FireWire) ports. For information on an Epson product connected to an addin USB 2.0 or IEEE-1394 interface that does not meet the minimum system requirements will only be asked to contact the interface product vendor or computer manufacturer for Windows...1394-1995 card or port installed. EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 04/01/2003 Originator: TC PSB.2003.04.003 Authorization: N/A Total Pages: 2 All EPSON Scanners Windows™ and Macintosh® Operating ...
...Epson customers experiencing problems on add-in USB 2.0 and/or IEEE-1394 (FireWire) ports. For information on an Epson product connected to an addin USB 2.0 or IEEE-1394 interface that does not meet the minimum system requirements will only be asked to contact the interface product vendor or computer manufacturer for Windows...1394-1995 card or port installed. EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 04/01/2003 Originator: TC PSB.2003.04.003 Authorization: N/A Total Pages: 2 All EPSON Scanners Windows™ and Macintosh® Operating ...
Product Support Bulletin(s)
Page 15
...following sections describe a workaround that is used when Copy Utility has problems working with non-Epson printers in Windows. Description of Copy. The error message may not work with non-Epson printers it will normally return an error. When Copy Utility launches,...it first initializes the scanner and printer. EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 9/6/2002 Originator: JD PSB.2002.02.003R1 Authorization: N/A Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650, 2450, 1260, 1660, 2400 series scanners Copy Utility Workaround for ...
...following sections describe a workaround that is used when Copy Utility has problems working with non-Epson printers in Windows. Description of Copy. The error message may not work with non-Epson printers it will normally return an error. When Copy Utility launches,...it first initializes the scanner and printer. EPSON PRODUCT SUPPORT BULLETIN Date: PSB #: Reference: Product(s): Subject: 9/6/2002 Originator: JD PSB.2002.02.003R1 Authorization: N/A Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650, 2450, 1260, 1660, 2400 series scanners Copy Utility Workaround for ...
Product Support Bulletin(s)
Page 25
...new printers are continually being released to market, the current Copy update may not work with non-Epson printers in Windows. When Copy Utility launches it does not support all models. If it does not recognize the ...: N/A Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650 & 2450 series scanners Copy Utility Workaround for Non-Epson Printers This bulletin was created to provide information on the operating system and version of Issue: Epson Smart Panel includes a utility ... describe a workaround that is used when Copy Utility has problems working with non-Epson printers.
...new printers are continually being released to market, the current Copy update may not work with non-Epson printers in Windows. When Copy Utility launches it does not support all models. If it does not recognize the ...: N/A Total Pages: 3 Perfection 640U, 1240, 1640, 1250, 1650 & 2450 series scanners Copy Utility Workaround for Non-Epson Printers This bulletin was created to provide information on the operating system and version of Issue: Epson Smart Panel includes a utility ... describe a workaround that is used when Copy Utility has problems working with non-Epson printers.
Product Support Bulletin(s)
Page 30
...(s): Perfection 640, 1240, 1640, 1250, 1650 & Stylus Scan 2000/2500 Subject: Links to Smart Panel Patches This bulletin provides information and links to patch updates for Epson Smart Panel software that is packaged with Smart Panel v.1.01A, 1.02A, 1.03A and 2.00A for Windows, please use this link to update your software. For problems using...
...(s): Perfection 640, 1240, 1640, 1250, 1650 & Stylus Scan 2000/2500 Subject: Links to Smart Panel Patches This bulletin provides information and links to patch updates for Epson Smart Panel software that is packaged with Smart Panel v.1.01A, 1.02A, 1.03A and 2.00A for Windows, please use this link to update your software. For problems using...
Product Support Bulletin(s)
Page 31
....com/patch/download/english/esp patch-faxStf60.sit 4. Trash the original Epson Smart Panel preferences file. For problems launching Smart Panel or any of its own folder (EPSON Smart Panel) and the printer/scanner drivers from the product's Printing and Scanning Software Installation CD in OS... 9.1, please use this link for the latest fix. Launch Smart Panel. Stylus Scan 2000/2500 Windows 1. For problems sending and receiving documents when...
....com/patch/download/english/esp patch-faxStf60.sit 4. Trash the original Epson Smart Panel preferences file. For problems launching Smart Panel or any of its own folder (EPSON Smart Panel) and the printer/scanner drivers from the product's Printing and Scanning Software Installation CD in OS... 9.1, please use this link for the latest fix. Launch Smart Panel. Stylus Scan 2000/2500 Windows 1. For problems sending and receiving documents when...
Product Support Bulletin(s)
Page 36
...Windows - Log on the Windows operating system. !" EPSON PRODUCT SUPPORT BULLETIN Date: 8/8/01 PSB No.: PSB.2001.08.005 Reference: N/A Originator: TC Authorization: Affected Product(s): Perfection 1240U/PHOTO, and Perfection 1640SU/PHOTO/OFFICE Subject: Updated EPSON TWAIN Driver Version 5.02A for your CD-ROM drive.) 5. The problem...) first before you CD-ROM drive. Then double-click the Scanners and Cameras icon. 3. Select the appropriate EPSON Perfection scanner from Epson's web site using TWAIN 5.00A on any Windows operating system to launch the uninstaller. Explore to Settings, and ...
...Windows - Log on the Windows operating system. !" EPSON PRODUCT SUPPORT BULLETIN Date: 8/8/01 PSB No.: PSB.2001.08.005 Reference: N/A Originator: TC Authorization: Affected Product(s): Perfection 1240U/PHOTO, and Perfection 1640SU/PHOTO/OFFICE Subject: Updated EPSON TWAIN Driver Version 5.02A for your CD-ROM drive.) 5. The problem...) first before you CD-ROM drive. Then double-click the Scanners and Cameras icon. 3. Select the appropriate EPSON Perfection scanner from Epson's web site using TWAIN 5.00A on any Windows operating system to launch the uninstaller. Explore to Settings, and ...
Scanner Basics
Page 5
Problem Solving Scanner Light and Buttons Problems and Solutions Setup Problems Scanner Problems Software Problems Scanning Problems Where To Get Help EPSON Technical Support Bonus Software Technical Support Requirements and Notices System Requirements Windows Macintosh Important Safety Instructions ENERGY STAR Compliance FCC Compliance Statement Declaration of Conformity Warranty Index 55 55 57 57 57 59 61 67 67 68 69 69 69 70 70 72 72 73 73 75 Contents v
Problem Solving Scanner Light and Buttons Problems and Solutions Setup Problems Scanner Problems Software Problems Scanning Problems Where To Get Help EPSON Technical Support Bonus Software Technical Support Requirements and Notices System Requirements Windows Macintosh Important Safety Instructions ENERGY STAR Compliance FCC Compliance Statement Declaration of Conformity Warranty Index 55 55 57 57 57 59 61 67 67 68 69 69 69 70 70 72 72 73 73 75 Contents v
Scanner Basics
Page 13
...it is plugged into a power source and connected to insert your computer. Insert the scanner software CD-ROM in "Problem Solving." 1. Check only the Specify a location checkbox, then click Browse. 8 Setting Up Your Scanner Please have your device, then click Next. 4. The Add New Hardware Wizard screen ...appears. 2. Select Search for the best driver for your Windows CD-ROM, see page ...
...it is plugged into a power source and connected to insert your computer. Insert the scanner software CD-ROM in "Problem Solving." 1. Check only the Specify a location checkbox, then click Browse. 8 Setting Up Your Scanner Please have your device, then click Next. 4. The Add New Hardware Wizard screen ...appears. 2. Select Search for the best driver for your Windows CD-ROM, see page ...
Scanner Basics
Page 62
... the power cord is connected to continue the installation. Scanner Problems The indicator light doesn't come on . s Make sure the power cord is connected to install EPSON TWAIN in Windows. s Make sure your scanner is working and provides sufficient power for the Windows 98 CD-ROM. s In Windows 2000, don't select Block under Control Panel, System, Hardware...
... the power cord is connected to continue the installation. Scanner Problems The indicator light doesn't come on . s Make sure the power cord is connected to install EPSON TWAIN in Windows. s Make sure your scanner is working and provides sufficient power for the Windows 98 CD-ROM. s In Windows 2000, don't select Block under Control Panel, System, Hardware...
Scanner Basics
Page 63
... off the lamp. If you selected EPSON TWAIN 5 as described on page 59. 58 Problem Solving You see the message, unplug your USB cable is closed. s Make sure you still see the message "Scanner Not Ready" (Windows) or "Cannot find the scanner on the bus" (Macintosh). s Make sure the scanner is plugged in again, and restart...
... off the lamp. If you selected EPSON TWAIN 5 as described on page 59. 58 Problem Solving You see the message, unplug your USB cable is closed. s Make sure you still see the message "Scanner Not Ready" (Windows) or "Cannot find the scanner on the bus" (Macintosh). s Make sure the scanner is plugged in again, and restart...
Scanner Basics
Page 64
Software Problems You can't open applications, including screen savers and virus protection programs. If you selected EPSON TWAIN 5. Check System Device Manager in Windows. 1. s If you 're using. The scanner software doesn't work properly. On the devices tab, select EPSON Perfection 1240U. 4. s Check that your computer. 2. s Make sure your computer meets the system requirements listed on . s Check if...
Software Problems You can't open applications, including screen savers and virus protection programs. If you selected EPSON TWAIN 5. Check System Device Manager in Windows. 1. s If you 're using. The scanner software doesn't work properly. On the devices tab, select EPSON Perfection 1240U. 4. s Check that your computer. 2. s Make sure your computer meets the system requirements listed on . s Check if...
Scanner Basics
Page 65
... the Reinstall window, click the Reinstall button. 5. Double-click My Computer, then double-click the CD-ROM icon. If necessary, calibrate your Macintosh automatically restarts. 60 Problem Solving Double-click EPSON. 3. Read the next message, then click Yes. 6. Then your screen. Restart your scanner as described above . 1. EPSON 3. You need to reinstall your scanner as described...
... the Reinstall window, click the Reinstall button. 5. Double-click My Computer, then double-click the CD-ROM icon. If necessary, calibrate your Macintosh automatically restarts. 60 Problem Solving Double-click EPSON. 3. Read the next message, then click Yes. 6. Then your screen. Restart your scanner as described above . 1. EPSON 3. You need to reinstall your scanner as described...
Scanner Basics
Page 69
... 16 bit or 24 bit. Try increasing your electronic Reference Guide for details. s Make sure your scanner software settings are not correct for your electronic Reference Guide for details. s Check that your document if... Try covering the edges of the document with the document table. s Make sure the narrow calibration window at the top of the image. s The colors displayed on your scans to appear darker. The...the original. Change the position of the document. 64 Problem Solving Color of the scanning area and causing your monitor don't match the original or printed colors....
... 16 bit or 24 bit. Try increasing your electronic Reference Guide for details. s Make sure your scanner software settings are not correct for your electronic Reference Guide for details. s Check that your document if... Try covering the edges of the document with the document table. s Make sure the narrow calibration window at the top of the image. s The colors displayed on your scans to appear darker. The...the original. Change the position of the document. 64 Problem Solving Color of the scanning area and causing your monitor don't match the original or printed colors....
Scanner Basics
Page 71
...not have changed the resolution or scaled your image or the printout is larger or smaller than the original size. Clean the scanner document glass, especially in the calibration window area on your monitor to the computer and is correctly set up. (See your printer manual.) s Check that the computer...device drivers, or if you are running other software at the same time, or using the transparency unit. If your software manual.) 66 Problem Solving The image size settings in your software determine the size of the image on your software is properly connected to judge the printed size...
...not have changed the resolution or scaled your image or the printout is larger or smaller than the original size. Clean the scanner document glass, especially in the calibration window area on your monitor to the computer and is correctly set up. (See your printer manual.) s Check that the computer...device drivers, or if you are running other software at the same time, or using the transparency unit. If your software manual.) 66 Problem Solving The image size settings in your software determine the size of the image on your software is properly connected to judge the printed size...
Scanner Basics
Page 81
...problems, 61 to 66 Incorrect colors, 63 to 65 Initialization, 5 Installing scanner software, 7 to 18 scanner software and bonus software, 19 to 21 transparency unit, 45 to 46 L Lamp, fluorescent, 6, 57 Lid, 58 Light, scanner...38 to 41 Manuals, viewing electronic, 23 to 26 Moving the scanner, 54 O OCR, scanning to, 30 to 33 Optical character ...52, 58 P Photo Print, 29 Photographs, scanning, 42 Placement of scanner, 4 Power on/off, 6 R Recommended settings, 42 Reference Guide, ...Scanner troubleshooting, 57 to 58 turning on/off, 6 Scanning advanced, 37 to 43 basic, 28 to 36 photos, 42 problems...
...problems, 61 to 66 Incorrect colors, 63 to 65 Initialization, 5 Installing scanner software, 7 to 18 scanner software and bonus software, 19 to 21 transparency unit, 45 to 46 L Lamp, fluorescent, 6, 57 Lid, 58 Light, scanner...38 to 41 Manuals, viewing electronic, 23 to 26 Moving the scanner, 54 O OCR, scanning to, 30 to 33 Optical character ...52, 58 P Photo Print, 29 Photographs, scanning, 42 Placement of scanner, 4 Power on/off, 6 R Recommended settings, 42 Reference Guide, ...Scanner troubleshooting, 57 to 58 turning on/off, 6 Scanning advanced, 37 to 43 basic, 28 to 36 photos, 42 problems...
Scanner Basics
Page 82
... e-mail, 34 scanning to OCR, 30 to 33 Software problems, 59 to 60 reinstalling, 60 Software installation Macintosh, 17 to 21 Windows, 7 to 16, 19 to 21, 57 Software settings, 39, 41, 42 Software, uninstalling, 59, 60 Space requirements, 4 Start button scanner, 55 to 56 using, 30 Support, 67 to 68..., 7 instructions, 37 to 43 manual scanning, 38 to 41 selecting in application, 37 to 38 TWAIN installation Macintosh, 17 to 18 Windows 2000, 13 to 16 Windows 98, 8 to 10 Windows Me, 11 to 13 U Unpacking the scanner, 3 to 4 USB, 69, 70 V Viewing electronic manuals, 23 to 26 W Warranty, 73 to 74...
... e-mail, 34 scanning to OCR, 30 to 33 Software problems, 59 to 60 reinstalling, 60 Software installation Macintosh, 17 to 21 Windows, 7 to 16, 19 to 21, 57 Software settings, 39, 41, 42 Software, uninstalling, 59, 60 Space requirements, 4 Start button scanner, 55 to 56 using, 30 Support, 67 to 68..., 7 instructions, 37 to 43 manual scanning, 38 to 41 selecting in application, 37 to 38 TWAIN installation Macintosh, 17 to 18 Windows 2000, 13 to 16 Windows 98, 8 to 10 Windows Me, 11 to 13 U Unpacking the scanner, 3 to 4 USB, 69, 70 V Viewing electronic manuals, 23 to 26 W Warranty, 73 to 74...