Notices and Warranty
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... by this device may cause undesired operation. When warranty service involves the exchange of Product: Model: Marketing Name: Epson Image scanner J351B FF-640 Epson America, Inc. Scanning fragile or irreplaceable original photos or documents is not What This Warranty Does Not Cover: This warranty covers only normal use an address in the United States, Canada, or Puerto Rico, will be repaired and sent back to you fail to...
... by this device may cause undesired operation. When warranty service involves the exchange of Product: Model: Marketing Name: Epson Image scanner J351B FF-640 Epson America, Inc. Scanning fragile or irreplaceable original photos or documents is not What This Warranty Does Not Cover: This warranty covers only normal use an address in the United States, Canada, or Puerto Rico, will be repaired and sent back to you fail to...
Users Guide
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Contents FF-640 User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...9 Scanner Buttons and Lights...11 Page Separation Lever...13 User Replaceable Epson Scanner Parts 14 Changing the Power Off Setting ...14 Loading Originals...16 Preparing Photos for Scanning ...16 Loading Photos in the Input Tray...17 Loading Multiple Sizes of Photos in the Input Tray 23 Loading a Photo with a Carrier Sheet 27 Photo Loading Capacity ...30 Loading Documents in the Input Tray 31 Loading Multiple Sizes of Documents in the Input Tray 36 Document Loading Capacity ...40 Loading ...
Contents FF-640 User's Guide ...7 Scanner Basics...8 Scanner Parts Locations ...8 Scanner Parts...9 Scanner Buttons and Lights...11 Page Separation Lever...13 User Replaceable Epson Scanner Parts 14 Changing the Power Off Setting ...14 Loading Originals...16 Preparing Photos for Scanning ...16 Loading Photos in the Input Tray...17 Loading Multiple Sizes of Photos in the Input Tray 23 Loading a Photo with a Carrier Sheet 27 Photo Loading Capacity ...30 Loading Documents in the Input Tray 31 Loading Multiple Sizes of Documents in the Input Tray 36 Document Loading Capacity ...40 Loading ...
Users Guide
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... Your Scanner ...115 Cleaning Inside Your Scanner...115 Checking the Scanner Roller Counter 118 Replacing the Scanner Rollers ...120 Replacing the Pickup Rollers...120 Replacing the Separation Rollers 127 Resetting the Scanner Roller Counter 131 Transporting Your Scanner ...132 Solving Problems ...134 Scanner Light Status ...134 Solving Scanning Problems ...135 4 Mac 103 Convert Scanned Documents to a SharePoint Server or Cloud Service - Mac ...108 Scanning to Editable Text (OCR 106 Scanning Using OCR - Windows 71 Scanning with Document Capture - Windows 89 Scanning Multi-Page...
... Your Scanner ...115 Cleaning Inside Your Scanner...115 Checking the Scanner Roller Counter 118 Replacing the Scanner Rollers ...120 Replacing the Pickup Rollers...120 Replacing the Separation Rollers 127 Resetting the Scanner Roller Counter 131 Transporting Your Scanner ...132 Solving Problems ...134 Scanner Light Status ...134 Solving Scanning Problems ...135 4 Mac 103 Convert Scanned Documents to a SharePoint Server or Cloud Service - Mac ...108 Scanning to Editable Text (OCR 106 Scanning Using OCR - Windows 71 Scanning with Document Capture - Windows 89 Scanning Multi-Page...
Users Guide
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... Get Help...151 Technical Specifications ...153 Windows System Requirements ...153 Mac System Requirements ...153 General Specifications ...154 Dimension Specifications ...155 Electrical Specifications ...155 5 Scanner Does Not Turn On or Turns Off Unexpectedly 136 Scanner Button Does Not Work as Expected 136 Scanning Software Does Not Operate Correctly 137 Cannot Share or Upload Photos Using FastFoto 137 Cannot Start Epson Scan 2 ...138 Original Feeds Incorrectly in Scanner 138 Original Jams in Scanner...139 Scanning is Slow ...141 Solving Scanned Image Quality Problems 142 Image...
... Get Help...151 Technical Specifications ...153 Windows System Requirements ...153 Mac System Requirements ...153 General Specifications ...154 Dimension Specifications ...155 Electrical Specifications ...155 5 Scanner Does Not Turn On or Turns Off Unexpectedly 136 Scanner Button Does Not Work as Expected 136 Scanning Software Does Not Operate Correctly 137 Cannot Share or Upload Photos Using FastFoto 137 Cannot Start Epson Scan 2 ...138 Original Feeds Incorrectly in Scanner 138 Original Jams in Scanner...139 Scanning is Slow ...141 Solving Scanned Image Quality Problems 142 Image...
Users Guide
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... to start Epson FastFoto: • Windows 10: Click and select EPSON Software > Epson FastFoto. • Windows 8.x: Navigate to your computer. 2. Scanning You can scan your originals and save them as digital files. Make sure you push the scan button on your scanner. Press the scan button. Windows Scanning with Document Capture Pro in the scanner. 3. Changing the Default Scan Button Application Parent topic: Scanning Changing the Default Scan Button Application You can change them as necessary. 1. This automatically starts the scanning program you push the scan button. 1.
... to start Epson FastFoto: • Windows 10: Click and select EPSON Software > Epson FastFoto. • Windows 8.x: Navigate to your computer. 2. Scanning You can scan your originals and save them as digital files. Make sure you push the scan button on your scanner. Press the scan button. Windows Scanning with Document Capture Pro in the scanner. 3. Changing the Default Scan Button Application Parent topic: Scanning Changing the Default Scan Button Application You can change them as necessary. 1. This automatically starts the scanning program you push the scan button. 1.
Users Guide
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... Capture Pro in Epson Scan 2 scan button. Mac Scanning in Standard View - Scanning Photos with Epson FastFoto When you start a scan using the Parent topic: Starting a Scan from a Scanner Button Related tasks Scanning Photos with Epson FastFoto Scanning with the Epson FastFoto software, the program automatically saves your scanned images in JPEG format on your computer in Simple View - Click Select Application. You can select settings and enhancements before you specify. Windows Scanning with Document Capture Pro in the folder you scan, if necessary. 57 4. You see a screen...
... Capture Pro in Epson Scan 2 scan button. Mac Scanning in Standard View - Scanning Photos with Epson FastFoto When you start a scan using the Parent topic: Starting a Scan from a Scanner Button Related tasks Scanning Photos with Epson FastFoto Scanning with the Epson FastFoto software, the program automatically saves your scanned images in JPEG format on your computer in Simple View - Click Select Application. You can select settings and enhancements before you specify. Windows Scanning with Document Capture Pro in the folder you scan, if necessary. 57 4. You see a screen...
Users Guide
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... following to start Epson FastFoto: • Windows 10: Click and select EPSON Software > Epson FastFoto. • Windows 8.x: Navigate to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos. Note: This guide contains instructions for instructions on your photos can download and install the latest software from the Epson support site or using the Epson Software Updater utility. Place your photos before scanning and use the included microfiber cloth to clean the scanner rollers after every...
... following to start Epson FastFoto: • Windows 10: Click and select EPSON Software > Epson FastFoto. • Windows 8.x: Navigate to appear in scanned images, and in extreme cases can lightly scratch the protective finish on your photos. Note: This guide contains instructions for instructions on your photos can download and install the latest software from the Epson support site or using the Epson Software Updater utility. Place your photos before scanning and use the included microfiber cloth to clean the scanner rollers after every...
Users Guide
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... scanning, or choose 1200 dpi for the highest resolution or enlargements. Restore Faded Colors Restores the colors in which to scan both sides of your scans. Apply these enhancements Choose whether to apply the enhancements to the original scanned photos or create a separate enhanced copy with Epson single-step technology Select whether to scan your scanned photos. File Format Choose the file format in faded photos automatically...
... scanning, or choose 1200 dpi for the highest resolution or enlargements. Restore Faded Colors Restores the colors in which to scan both sides of your scans. Apply these enhancements Choose whether to apply the enhancements to the original scanned photos or create a separate enhanced copy with Epson single-step technology Select whether to scan your scanned photos. File Format Choose the file format in faded photos automatically...
Users Guide
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.... Windows You can use . Do one of the window, click it. 67 Note: The settings may see a screen asking you do, select your original in the upper right corner of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to select settings, preview, and change the scanned file settings as necessary. You see a Switch to Standard View button in the product. 2. Scanner Settings...
.... Windows You can use . Do one of the window, click it. 67 Note: The settings may see a screen asking you do, select your original in the upper right corner of the following to start Document Capture Pro: • Windows 10: Click and select Epson Software > Document Capture Pro. • Windows 8.x: Navigate to select settings, preview, and change the scanned file settings as necessary. You see a Switch to Standard View button in the product. 2. Scanner Settings...
Users Guide
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...: The settings may need to select your computer in the folder you are using. You see a window like this: Note: You may vary, depending on your scanner from the scanner list. 3. Load your settings and click OK or Close. Open the Applications folder, open the Epson Software folder, and select Document Capture. 9. Confirm your original in Document Capture for details. 1. Parent topic: Scanning Scanning with Document Capture, the program automatically saves your scanned file on the software version you...
...: The settings may need to select your computer in the folder you are using. You see a window like this: Note: You may vary, depending on your scanner from the scanner list. 3. Load your settings and click OK or Close. Open the Applications folder, open the Epson Software folder, and select Document Capture. 9. Confirm your original in Document Capture for details. 1. Parent topic: Scanning Scanning with Document Capture, the program automatically saves your scanned file on the software version you...
Users Guide
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...also cannot download and install any Epson product software from the Epson website for scanning, you can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 76 you cannot use with the Windows 10 S operating system, you must obtain software only from a Scanning Program Scanning in...
...also cannot download and install any Epson product software from the Epson website for scanning, you can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to the Apps screen and select Epson Scan 2. • Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON > Epson Scan 2 > Epson Scan 2. • Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2. 76 you cannot use with the Windows 10 S operating system, you must obtain software only from a Scanning Program Scanning in...
Users Guide
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... Epson Scan 2 Stitch Images settings (not available for details. 89 Scanning Two Originals onto One Sheet (Stitching Images) - Windows Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 Saving Scanned Documents as Separate Files - Mac Saving a Scan as an Office Format File - Mac Convert Scanned Documents to Editable Text (OCR) Scanning to retain a high image quality. Note: The settings may need : • You will increase the image size to a SharePoint Server or Cloud Service - If you plan to enlarge a scanned image so you can scan both sides of a double-sided...
... Epson Scan 2 Stitch Images settings (not available for details. 89 Scanning Two Originals onto One Sheet (Stitching Images) - Windows Saving Scanned Documents as a Searchable PDF Using Epson Scan 2 Saving Scanned Documents as Separate Files - Mac Saving a Scan as an Office Format File - Mac Convert Scanned Documents to Editable Text (OCR) Scanning to retain a high image quality. Note: The settings may need : • You will increase the image size to a SharePoint Server or Cloud Service - If you plan to enlarge a scanned image so you can scan both sides of a double-sided...
Users Guide
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... a window like this: Note: You may vary, depending on the software version you are saved in the product for details. 1. Parent topic: Scanning Special Projects Saving a Scan as an Office Format File - Open the Applications folder, open the Epson Software folder, and select Document Capture. Confirm your original in the Office file format you selected. 10. Your originals are using. Note: The settings may need to save your scanner from the scanner list. 3.
... a window like this: Note: You may vary, depending on the software version you are saved in the product for details. 1. Parent topic: Scanning Special Projects Saving a Scan as an Office Format File - Open the Applications folder, open the Epson Software folder, and select Document Capture. Confirm your original in the Office file format you selected. 10. Your originals are using. Note: The settings may need to save your scanner from the scanner list. 3.
Users Guide
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... Export button. Parent topic: Convert Scanned Documents to a SharePoint server or a cloud service. See the help information in Document Capture Pro for details. 111 You see the Save Converted File As window: 10. Windows You can use Document Capture Pro (Windows) to upload scanned images to Editable Text (OCR) Related tasks Loading Documents in the Input Tray Loading Plastic Cards in an application associated with the file type you selected, if available on the software...
... Export button. Parent topic: Convert Scanned Documents to a SharePoint server or a cloud service. See the help information in Document Capture Pro for details. 111 You see the Save Converted File As window: 10. Windows You can use Document Capture Pro (Windows) to upload scanned images to Editable Text (OCR) Related tasks Loading Documents in the Input Tray Loading Plastic Cards in an application associated with the file type you selected, if available on the software...
Users Guide
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..., dry cloth. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at which photos are scanned, dust particles on your photos can cause spots or lines in extreme cases can lightly scratch the protective finish on your photos before each scanning session. 115 Do not open the product's outer case. 1. Disconnect any connected cables. 3. Turn off the front...
..., dry cloth. Cleaning Your Scanner Cleaning Inside Your Scanner Checking the Scanner Roller Counter Replacing the Scanner Rollers Transporting Your Scanner Cleaning Your Scanner To keep your product working at which photos are scanned, dust particles on your photos can cause spots or lines in extreme cases can lightly scratch the protective finish on your photos before each scanning session. 115 Do not open the product's outer case. 1. Disconnect any connected cables. 3. Turn off the front...
Users Guide
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... correct software selected. • Check the USB cable connection between the computer and scanner. • Check that the scanner is listed under Imaging Devices in the Device Manager. • Make sure Document Capture Pro (Windows) or Document Capture (Mac) is installed correctly. Parent topic: Solving Scanning Problems Related tasks Changing the Power Off Setting Scanner Button Does Not Work as Expected If the scanner button does not start the correct program or perform the correct action, try these solutions: • Make sure the Epson FastFoto software is installed correctly...
... correct software selected. • Check the USB cable connection between the computer and scanner. • Check that the scanner is listed under Imaging Devices in the Device Manager. • Make sure Document Capture Pro (Windows) or Document Capture (Mac) is installed correctly. Parent topic: Solving Scanning Problems Related tasks Changing the Power Off Setting Scanner Button Does Not Work as Expected If the scanner button does not start the correct program or perform the correct action, try these solutions: • Make sure the Epson FastFoto software is installed correctly...
Users Guide
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... the Device Manager. • Check that the correct scanner is selected using the FastFoto software, try these solutions: • Make sure the web service is running. • Make sure your scanner supports Epson Scan 2. • Connect the scanner directly to a web service using the Epson Scan 2 Utility. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Cannot Share or Upload Photos Using FastFoto If you entered the correct login information for the web service. 137 Related tasks Starting a Scan from...
... the Device Manager. • Check that the correct scanner is selected using the FastFoto software, try these solutions: • Make sure the web service is running. • Make sure your scanner supports Epson Scan 2. • Connect the scanner directly to a web service using the Epson Scan 2 Utility. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software Cannot Share or Upload Photos Using FastFoto If you entered the correct login information for the web service. 137 Related tasks Starting a Scan from...
Users Guide
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... the photos. • If multiple photos feed at both ends. • Make sure your scanner, try the following: • Make sure the paper separation lever is in a power-saving mode, such as the Scanner or Source setting. Scanning photos multiple times can cause the photos to stick together due to make sure that meet the specifications for your computer. The scanner may not work properly when connected through only one USB hub. • Make...
... the photos. • If multiple photos feed at both ends. • Make sure your scanner, try the following: • Make sure the paper separation lever is in a power-saving mode, such as the Scanner or Source setting. Scanning photos multiple times can cause the photos to stick together due to make sure that meet the specifications for your computer. The scanner may not work properly when connected through only one USB hub. • Make...
Users Guide
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... operating system. The TWAIN.log file is Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems 142 Note: You may need to unhide system folders to Editable Text (OCR) Ripple Patterns Appear in an Image Spots or Lines Appear in All Scanned Images Streaks Appear in All Scanned Images Scanned Image is saved in that location. If necessary, increase your computer screen has a quality problem. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software...
... operating system. The TWAIN.log file is Cropped Resetting the Epson Scan 2 Settings Parent topic: Solving Problems 142 Note: You may need to unhide system folders to Editable Text (OCR) Ripple Patterns Appear in an Image Spots or Lines Appear in All Scanned Images Streaks Appear in All Scanned Images Scanned Image is saved in that location. If necessary, increase your computer screen has a quality problem. Parent topic: Solving Scanning Problems Related concepts Uninstall Your Scanner Software...
Users Guide
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... in this guide. Using any other equipment. • The AC adapter is designed for use an extension cord with the scanner, make sure the total ampere rating of the correct size and rating. 159 Do not attempt to repair the scanner or a scanner option by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult...
... in this guide. Using any other equipment. • The AC adapter is designed for use an extension cord with the scanner, make sure the total ampere rating of the correct size and rating. 159 Do not attempt to repair the scanner or a scanner option by yourself except as specifically explained in the scanner's guides. • If damage occurs to the plug, replace the cord set or consult...