Users Guide
Page 4
... Used in this Manual 6 Operating System References 7 Important Instructions Safety Instructions 8 Restrictions on Copying 9 Scanner Basics Part Names 10 Buttons and Lights 11 Information on Applications 13 Epson Scan 2 13 Application for Updating Software and Firmware (EPSON Software Updater 13 Placing Originals on the Product Placing Originals 14 Placing Large or Thick Originals 15 Basic Scanning Scanning Using Epson Scan 2 18 Scanning Photos or Pictures (Photo Mode). . . . . 18 Scanning Documents (Document Mode 22 Setting a Resolution That Suits the Scanning Purpose 25 Scanning...
... Used in this Manual 6 Operating System References 7 Important Instructions Safety Instructions 8 Restrictions on Copying 9 Scanner Basics Part Names 10 Buttons and Lights 11 Information on Applications 13 Epson Scan 2 13 Application for Updating Software and Firmware (EPSON Software Updater 13 Placing Originals on the Product Placing Originals 14 Placing Large or Thick Originals 15 Basic Scanning Scanning Using Epson Scan 2 18 Scanning Photos or Pictures (Photo Mode). . . . . 18 Scanning Documents (Document Mode 22 Setting a Resolution That Suits the Scanning Purpose 25 Scanning...
Users Guide
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... Scanned Images of Film or Slides 59 Colors Differ From the Original Colors for Film or Slide Images 59 Negative Film Preview Images Look Strange. . . . 60 Problems With Scanning Time 60 Uninstalling and Installing Applications 60 Uninstalling Your Applications 60 Installing Your Applications 61 Where to Get Help Technical Support Web Site 69 Contacting Epson Support 69 Before Contacting Epson 69 Help for Users in the United States, Canada, and the Caribbean 70 Technical Specifications General Scanner Specifications...
... Scanned Images of Film or Slides 59 Colors Differ From the Original Colors for Film or Slide Images 59 Negative Film Preview Images Look Strange. . . . 60 Problems With Scanning Time 60 Uninstalling and Installing Applications 60 Uninstalling Your Applications 60 Installing Your Applications 61 Where to Get Help Technical Support Web Site 69 Contacting Epson Support 69 Before Contacting Epson 69 Help for Users in the United States, Canada, and the Caribbean 70 Technical Specifications General Scanner Specifications...
Users Guide
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.... http://www.epson.com/support/13000xl (U.S.) http://www.epson.ca/support/13000xl (Canada) http://latin.epson.com/support/13000xl (Latin America) ❏ Start Here (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on the model and situation. ❏ Illustrations used in the various Epson applications. The content displayed on the screens varies depending on using the product, maintenance, and solving problems. As...
.... http://www.epson.com/support/13000xl (U.S.) http://www.epson.ca/support/13000xl (Canada) http://latin.epson.com/support/13000xl (Latin America) ❏ Start Here (paper manual) Provides you with information on setting up the product and installing the application. ❏ User's Guide (digital manual) Provides instructions on the model and situation. ❏ Illustrations used in the various Epson applications. The content displayed on the screens varies depending on using the product, maintenance, and solving problems. As...
Users Guide
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...; Use only the power cord supplied with fuses of the correct size and rating. ❏ Unplug the product and the power cord, and refer servicing to qualified service personnel under the following Web site to learn the meaning of electrical shock hazards. ❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. Important Instructions > Safety Instructions Important Instructions Safety Instructions Read...
...; Use only the power cord supplied with fuses of the correct size and rating. ❏ Unplug the product and the power cord, and refer servicing to qualified service personnel under the following Web site to learn the meaning of electrical shock hazards. ❏ If damage occurs to the plug, replace the cord set or consult a qualified electrician. Important Instructions > Safety Instructions Important Instructions Safety Instructions Read...
Users Guide
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... whether the product is completely closed. button Starts scanning. Make sure the optional Transparency Unit is operating normally. Press again to scan images. Ready Light Ready, Error Error Indicator Status On Flashing On Flashing Off Flashing Meaning Ready to turn the product off . An error has occurred. 12 Scanner Basics > Buttons and Lights Before using the product buttons, make sure you cannot scan images, an error may have installed your scanning software. An error has occurred. The product is...
... whether the product is completely closed. button Starts scanning. Make sure the optional Transparency Unit is operating normally. Press again to scan images. Ready Light Ready, Error Error Indicator Status On Flashing On Flashing Off Flashing Meaning Ready to turn the product off . An error has occurred. 12 Scanner Basics > Buttons and Lights Before using the product buttons, make sure you cannot scan images, an error may have installed your scanning software. An error has occurred. The product is...
Users Guide
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... Starting on page 18 Application for Updating Software and Firmware (EPSON Software Updater) EPSON Software Updater is a driver for controlling your scanner. Epson Scan 2 Epson Scan 2 is an application that installs new software, and updates firmware and manuals over the Internet. If you can be installed at the Epson Web site. Scanner Basics > Information on Applications This section introduces the application products available for your scanner, enabling a variety of scan settings. Related Information & "Scanning Using a Scanner Button" on page 26 & "Scanner Lights Indicate an Error...
... Starting on page 18 Application for Updating Software and Firmware (EPSON Software Updater) EPSON Software Updater is a driver for controlling your scanner. Epson Scan 2 Epson Scan 2 is an application that installs new software, and updates firmware and manuals over the Internet. If you can be installed at the Epson Web site. Scanner Basics > Information on Applications This section introduces the application products available for your scanner, enabling a variety of scan settings. Related Information & "Scanning Using a Scanner Button" on page 26 & "Scanner Lights Indicate an Error...
Users Guide
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... can make letters clear and images smooth when performing black and white scanning for saving the scanned image. ❏ Resolution: Select the resolution. You cannot change this setting. 5. Note: The Document Source setting is displayed. ❏ On the Advanced Settings tab, you placed. ❏ Image Type: Select the color for a document that appear when scanning printed papers such as Scanner Glass. The preview window opens, and the previewed image is fixed as a magazine. 23 Basic Scanning > Scanning Using Epson Scan 2 > Scanning Documents (Document Mode) 4. Make...
... can make letters clear and images smooth when performing black and white scanning for saving the scanned image. ❏ Resolution: Select the resolution. You cannot change this setting. 5. Note: The Document Source setting is displayed. ❏ On the Advanced Settings tab, you placed. ❏ Image Type: Select the color for a document that appear when scanning printed papers such as Scanner Glass. The preview window opens, and the previewed image is fixed as a magazine. 23 Basic Scanning > Scanning Using Epson Scan 2 > Scanning Documents (Document Mode) 4. Make...
Users Guide
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... A0 Printout Size Resolution (Reference) 600 dpi 1,200 dpi 1,600 dpi 2,400 dpi 3,200 dpi 4,800 dpi 300 dpi 600 dpi 1,200 dpi 1,600 dpi 2,400 dpi 3,200 dpi Scanning Using a Scanner Button You can scan using this feature, check the following. ❏ Epson Scan 2 is installed on your computer. ❏ The scanner is connected to your scanner. Scanning starts. Press the a button. Place the original. 2. Make scan settings if...
... A0 Printout Size Resolution (Reference) 600 dpi 1,200 dpi 1,600 dpi 2,400 dpi 3,200 dpi 4,800 dpi 300 dpi 600 dpi 1,200 dpi 1,600 dpi 2,400 dpi 3,200 dpi Scanning Using a Scanner Button You can scan using this feature, check the following. ❏ Epson Scan 2 is installed on your computer. ❏ The scanner is connected to your scanner. Scanning starts. Press the a button. Place the original. 2. Make scan settings if...
Users Guide
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... text data is a PDF in the Text Language list. 10. Advanced Scanning > Saving as a Searchable PDF Saving as a Searchable PDF You can save folder for each item on the Main Settings tab. 4. Note: ❏ Text on page 58 38 Make settings for the scanned image from the Image Format list. 7. Click Preview. 5. Check the save file name displayed in the scanned image. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac...
... text data is a PDF in the Text Language list. 10. Advanced Scanning > Saving as a Searchable PDF Saving as a Searchable PDF You can save folder for each item on the Main Settings tab. 4. Note: ❏ Text on page 58 38 Make settings for the scanned image from the Image Format list. 7. Click Preview. 5. Check the save file name displayed in the scanned image. ❏ This feature is only available when the EPSON Scan OCR component (Windows) or Epson Scan 2 OCR component (Mac...
Users Guide
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... the Transparency Unit glass and the scanner glass. ❏ When scanning films, select the Photo Mode in the Transparency Unit, remove it with the notch on page 40 42 Using the Transparency Unit > Setting and Placing Films 7. Connect the Transparency Unit's connector to the scanner and then turn on the Transparency Unit; Make sure the glossy side of the film is completely closed; Note: ❏ Make sure the Transparency Unit is facing down. 4. Connect the power cord to...
... the Transparency Unit glass and the scanner glass. ❏ When scanning films, select the Photo Mode in the Transparency Unit, remove it with the notch on page 40 42 Using the Transparency Unit > Setting and Placing Films 7. Connect the Transparency Unit's connector to the scanner and then turn on the Transparency Unit; Make sure the glossy side of the film is completely closed; Note: ❏ Make sure the Transparency Unit is facing down. 4. Connect the power cord to...
Users Guide
Page 54
... can turn on the power. ❏ Turn off the scanner and turn it may not work properly, uninstall the software first and then reinstall it as described in the scanner unit may not work properly when connected to your computer it on installing the scanning software. ❏ Check the status light and make sure it must be replaced. Related Information & "Buttons and Lights" on page 69 54 Solving Problems > Problems Starting Scanning Solving Problems Scanner Problems Scanner Lights Indicate an Error Check...
... can turn on the power. ❏ Turn off the scanner and turn it may not work properly, uninstall the software first and then reinstall it as described in the scanner unit may not work properly when connected to your computer it on installing the scanning software. ❏ Check the status light and make sure it must be replaced. Related Information & "Buttons and Lights" on page 69 54 Solving Problems > Problems Starting Scanning Solving Problems Scanner Problems Scanner Lights Indicate an Error Check...
Users Guide
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... "Installing the Transparency Unit" on page 40 & "Using the Transparency Unit to Scan" on page 48 & "Setting and Placing Films" on page 42 Cannot Scan Using Scanning Software Other Than Epson Scan 2 ❏ If you are using any TWAIN-compliant programs, make sure that came with the Network Interface Unit, make sure the network cable is securely connected. ❏ Make sure the scanner is turned on the Transparency Unit is released. Solving Problems > Problems Starting Scanning > Cannot Scan Using Scanning Software Other Than Epson Scan 2 Cannot Start Epson Scan 2 Make sure the scanner...
... "Installing the Transparency Unit" on page 40 & "Using the Transparency Unit to Scan" on page 48 & "Setting and Placing Films" on page 42 Cannot Scan Using Scanning Software Other Than Epson Scan 2 ❏ If you are using any TWAIN-compliant programs, make sure that came with the Network Interface Unit, make sure the network cable is securely connected. ❏ Make sure the scanner is turned on the Transparency Unit is released. Solving Problems > Problems Starting Scanning > Cannot Scan Using Scanning Software Other Than Epson Scan 2 Cannot Start Epson Scan 2 Make sure the scanner...
Users Guide
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... low, try increasing the resolution and then scanning. ❏ In Epson Scan 2, adjust the image using the settings for documents in Document Mode, and the settings for Document Mode" on page 27 & "Image Adjustment Features for photos in Photo Mode. ❏ In Photo Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ When scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the...
... low, try increasing the resolution and then scanning. ❏ In Epson Scan 2, adjust the image using the settings for documents in Document Mode, and the settings for Document Mode" on page 27 & "Image Adjustment Features for photos in Photo Mode. ❏ In Photo Mode in Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ When scanning from the Scanner Glass ❏ Clean the scanner glass. ❏ Remove any trash or dirt that adheres to the...
Users Guide
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... & "Image Adjustment Features for Photo Mode" on page 27 & "Image Adjustment Features for Document Mode" on page 33 Binding Margins of a Booklet are Distorted or Blurred When scanning a booklet on the scanner glass, characters may decline for which the top and bottom cannot be performed in Epson Scan 2, when Image Type on the Main Settings tab is set correctly on the Advanced Settings tab. Rotate manually using the Rotate button.
... & "Image Adjustment Features for Photo Mode" on page 27 & "Image Adjustment Features for Document Mode" on page 33 Binding Margins of a Booklet are Distorted or Blurred When scanning a booklet on the scanner glass, characters may decline for which the top and bottom cannot be performed in Epson Scan 2, when Image Type on the Main Settings tab is set correctly on the Advanced Settings tab. Rotate manually using the Rotate button.
Users Guide
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... or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Striped Rings Appear in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Server 2008/Windows Server 2008 R2 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in Scanned Images of Film or Slides A ring-shaped pattern of transparent materials. Solving Problems > Scanned Image Problems > Colors...
... or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. ❏ Mac OS Select Go > Applications > Epson Software > Epson Scan 2 Utility. 2. Striped Rings Appear in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Server 2008/Windows Server 2008 R2 Click the start button, and then select EPSON > Epson Scan 2 Utility. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Enter the application name in Scanned Images of Film or Slides A ring-shaped pattern of transparent materials. Solving Problems > Scanned Image Problems > Colors...
Users Guide
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... using security software, exclude the TWAIN.log file from your computer. 3. Log on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel. 60 Disconnect the scanner from monitoring, or set correctly for Windows 1. Solving Problems > Uninstalling and Installing Applications > Uninstalling Your Applications Negative Film Preview Images Look Strange ❏ Make sure the Document Type is set the TWAIN.log as a read- Problems With Scanning...
... using security software, exclude the TWAIN.log file from your computer. 3. Log on the start button, and then select Windows System > Control Panel. ❏ Windows 8.1/Windows 8/Windows Server 2012 R2/Windows Server 2012 Select Desktop > Settings > Control Panel. 60 Disconnect the scanner from monitoring, or set correctly for Windows 1. Solving Problems > Uninstalling and Installing Applications > Uninstalling Your Applications Negative Film Preview Images Look Strange ❏ Make sure the Document Type is set the TWAIN.log as a read- Problems With Scanning...
Users Guide
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... the application list, you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again. Solving Problems > Uninstalling and Installing Applications > Installing Your Applications ❏ Windows 7/Windows Server 2008/Windows Server 2008 R2 Click the start button and select Control Panel. 4. Select the application you installed EPSON Software Updater. 1. Uninstalling Your Applications for Epson scanners on -screen instructions. c Important: The Uninstaller removes all running...
... the application list, you only want to delete some of the drivers, delete all of them first, and then install the necessary scanner drivers again. Solving Problems > Uninstalling and Installing Applications > Installing Your Applications ❏ Windows 7/Windows Server 2008/Windows Server 2008 R2 Click the start button and select Control Panel. 4. Select the application you installed EPSON Software Updater. 1. Uninstalling Your Applications for Epson scanners on -screen instructions. c Important: The Uninstaller removes all running...
Users Guide
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... list data for fax and/or network settings may be lost. http://www.epson.com/support/13000xl (U.S.) http://www.epson.ca/support/13000xl (Canada) http://latin.epson.com/support/13000xl (Latin America) If your product. Where to Get Help > Contacting Epson Support > Before Contacting Epson Where to Get Help Technical Support Web Site If you need further help you much more quickly if you give them the following information: ❏ Product serial number (The serial number...
... list data for fax and/or network settings may be lost. http://www.epson.com/support/13000xl (U.S.) http://www.epson.ca/support/13000xl (Canada) http://latin.epson.com/support/13000xl (Latin America) If your product. Where to Get Help > Contacting Epson Support > Before Contacting Epson Where to Get Help Technical Support Web Site If you need further help you much more quickly if you give them the following information: ❏ Product serial number (The serial number...
Users Guide
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... support, please have the information listed in "Before Contacting Epson" ready. Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 7 a.m. sales), or http://epson.ca (Canadian sales). You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product. To find the nearest one, call this toll-free number from an Epson authorized reseller. Note: For help using any other software...
... support, please have the information listed in "Before Contacting Epson" ready. Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 7 a.m. sales), or http://epson.ca (Canadian sales). You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your product. To find the nearest one, call this toll-free number from an Epson authorized reseller. Note: For help using any other software...
Notices and Warranty
Page 1
... peripheral devices added to the Epson product after its formation, performance, or breach), the Software, Epson Hardware, the parties' relationship with each other than an Epson-authorized servicer. 11. When warranty service involves the exchange of Product: Color image scanner Model: J332A Marketing Name: Epson Expression® 13000XL Epson America, Inc. Warranty service if the Epson label or logo or the rating label or serial number is filed, excluding...
... peripheral devices added to the Epson product after its formation, performance, or breach), the Software, Epson Hardware, the parties' relationship with each other than an Epson-authorized servicer. 11. When warranty service involves the exchange of Product: Color image scanner Model: J332A Marketing Name: Epson Expression® 13000XL Epson America, Inc. Warranty service if the Epson label or logo or the rating label or serial number is filed, excluding...