Owner's Manual
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... to avoid the problem. A04 As an ENERGY STAR partner, Dell Inc. Information in trademarks and trade names other than its own. Reproduction in any proprietary interest in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, Dell TravelLite, Dell Media Experience, Dell MediaDirect, and XPS are registered trademarks of Dell Inc.; disclaims...
... to avoid the problem. A04 As an ENERGY STAR partner, Dell Inc. Information in trademarks and trade names other than its own. Reproduction in any proprietary interest in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, Dell TravelLite, Dell Media Experience, Dell MediaDirect, and XPS are registered trademarks of Dell Inc.; disclaims...
Owner's Manual
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... From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and Utilities Media . . . . 88 Dell Diagnostics Main Menu 89 Dell Support Utility 90 Accessing the Dell Support Utility 90 Clicking the Dell Support Icon 91 Double-Clicking the Dell Support Icon 91 Drive Problems 91 DVD drive problems 91 If you hear an unfamiliar scraping or...
... From Your Hard Drive 87 Starting the Dell Diagnostics From the Drivers and Utilities Media . . . . 88 Dell Diagnostics Main Menu 89 Dell Support Utility 90 Accessing the Dell Support Utility 90 Clicking the Dell Support Icon 91 Double-Clicking the Dell Support Icon 91 Drive Problems 91 DVD drive problems 91 If you hear an unfamiliar scraping or...
Owner's Manual
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...screen appears 99 Dell MediaDirect problems 99 Other software problems 100 Memory Problems 100 Network Problems 101 General 101 Mobile Broadband Network 101 Media Memory Card or ExpressCard Problems 102 Power Problems 102 Ensuring Sufficient Power for Your Computer 103 Printer Problems 103 Scanner Problems 104 Sound and Speaker Problems 104 No sound... from integrated speakers 105 No sound from external speakers 105 No sound from headphones 105 Mouse Problems 105 Video and Display Problems 106 If the display is blank 106 If the display is difficult to read 107 If only ...
...screen appears 99 Dell MediaDirect problems 99 Other software problems 100 Memory Problems 100 Network Problems 101 General 101 Mobile Broadband Network 101 Media Memory Card or ExpressCard Problems 102 Power Problems 102 Ensuring Sufficient Power for Your Computer 103 Printer Problems 103 Scanner Problems 104 Sound and Speaker Problems 104 No sound... from integrated speakers 105 No sound from external speakers 105 No sound from headphones 105 Mouse Problems 105 Video and Display Problems 106 If the display is blank 106 If the display is difficult to read 107 If only ...
Owner's Manual
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... Class B 177 Glossary 179 Index 189 10 Contents 15 Dell QuickSet 135 16 Specifications 137 17 Obtaining Assistance 145 Online Services 145 AutoTech Service 146 Automated Order-Status Service 146 Support Service 146 Problems With Your Order 147 Product Information 147 Returning Items for ...Warranty Repair or Credit 147 Before You Call 148 Contacting Dell 150 18 Appendix 175 Caution Regarding Safety and Bluetooth devices 175 ...
... Class B 177 Glossary 179 Index 189 10 Contents 15 Dell QuickSet 135 16 Specifications 137 17 Obtaining Assistance 145 Online Services 145 AutoTech Service 146 Automated Order-Status Service 146 Support Service 146 Problems With Your Order 147 Product Information 147 Returning Items for ...Warranty Repair or Credit 147 Before You Call 148 Contacting Dell 150 18 Appendix 175 Caution Regarding Safety and Bluetooth devices 175 ...
Owner's Manual
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...Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your selections. • Software upgrades and troubleshooting hints - Access the Dell Support Utility from technicians, and online courses, frequently asked ... and white papers • Downloads - For more information, see "Dell Support Utility" on page 90. • How to use Windows XP • How to work with programs and files • How to support.dell.com, select your region or business USB floppy drives, Intel®...
...Support. 2 Type a word or phrase that describes your problem and click the arrow icon. 3 Click the topic that describes your problem. 4 Follow the instructions on your selections. • Software upgrades and troubleshooting hints - Access the Dell Support Utility from technicians, and online courses, frequently asked ... and white papers • Downloads - For more information, see "Dell Support Utility" on page 90. • How to use Windows XP • How to work with programs and files • How to support.dell.com, select your region or business USB floppy drives, Intel®...
Owner's Manual
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... cable itself, and pull firmly but gently to accumulate in a low-airflow environment, such as a closed briefcase, while it is normal and does not indicate a problem with the fan or the computer. CAUTION: Do not block, push objects into, or allow dust to avoid damaging the cable. Restricting the airflow can...
... cable itself, and pull firmly but gently to accumulate in a low-airflow environment, such as a closed briefcase, while it is normal and does not indicate a problem with the fan or the computer. CAUTION: Do not block, push objects into, or allow dust to avoid damaging the cable. Restricting the airflow can...
Owner's Manual
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... uses an internal fan to an electrical outlet. Covers the compartment that contains the secondary memory module. M E M O R Y M O D U L E C O V E R - F A N A I R V E N T S - Fan noise is normal and does not indicate a problem with the fan or the computer. Covers the compartment that contains the subwoofer. See "Using a Battery" on page 129.
... uses an internal fan to an electrical outlet. Covers the compartment that contains the secondary memory module. M E M O R Y M O D U L E C O V E R - F A N A I R V E N T S - Fan noise is normal and does not indicate a problem with the fan or the computer. Covers the compartment that contains the subwoofer. See "Using a Battery" on page 129.
Owner's Manual
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... Help and Support Center, click Start → Help and Support. NOTE: To determine the type of video card installed in your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring...
... Help and Support Center, click Start → Help and Support. NOTE: To determine the type of video card installed in your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring...
Owner's Manual
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...If the battery is turned off, the AC adapter charges a completely discharged battery to 80 percent in about resolving problems with the computer turned on page 61. • Use the Power Management Wizard or the Power Options Properties window... is used in the computer for information on page 61. Charge time is longer with a battery, see "Power Problems" on the back of the display panel indicates the power state of times the battery is connected to continue charging ... Power Management Modes The power indicator LED indicates the power state of time. The Dell badge on page 102.
...If the battery is turned off, the AC adapter charges a completely discharged battery to 80 percent in about resolving problems with the computer turned on page 61. • Use the Power Management Wizard or the Power Options Properties window... is used in the computer for information on page 61. Charge time is longer with a battery, see "Power Problems" on the back of the display panel indicates the power state of times the battery is connected to continue charging ... Power Management Modes The power indicator LED indicates the power state of time. The Dell badge on page 102.
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... on the screen to the Internet, see "E-Mail, Modem, and Internet Problems" on page 93. If you are having problems connecting to complete the setup. If you cannot connect to Use Files and Settings Transfer Wizard in Windows XP. NOTE: For instructions on removable media, such as : • E-...might have a setup disc, click Use the CD I got from an ISP. 5 Click Next. Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer, you must run the Files and Settings...
... on the screen to the Internet, see "E-Mail, Modem, and Internet Problems" on page 93. If you are having problems connecting to complete the setup. If you cannot connect to Use Files and Settings Transfer Wizard in Windows XP. NOTE: For instructions on removable media, such as : • E-...might have a setup disc, click Use the CD I got from an ISP. 5 Click Next. Transferring Information to a New Computer The Microsoft Windows XP operating system provides a Files and Settings Transfer Wizard to move data from a source computer to a new computer, you must run the Files and Settings...
Owner's Manual
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...Use Tools to view your computer information and diagnose problems. 3 Under Tools, click My Computer Information and then click Find information about using the Dell Mobile Broadband Card Utility, see the Help and Support Center for the Microsoft Windows XP operating system. On the My Computer Information -... NOTE: The Connect button changes to All Programs→ Dell Wireless. 2 Click Dell Wireless Broadband and follow the instructions on page 13. Windows Firewall ...
...Use Tools to view your computer information and diagnose problems. 3 Under Tools, click My Computer Information and then click Find information about using the Dell Mobile Broadband Card Utility, see the Help and Support Center for the Microsoft Windows XP operating system. On the My Computer Information -... NOTE: The Connect button changes to All Programs→ Dell Wireless. 2 Click Dell Wireless Broadband and follow the instructions on page 13. Windows Firewall ...
Owner's Manual
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...begin any of the procedures in this section, follow the safety instructions in "Lockups and Software Problems" on the computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is awake by touching the touchpad. Select Diagnostics from the Drivers and Utilities disc. Ensure...diagnostic utility partition on your computer and try again. When to Use the Dell Diagnostics If you experience a problem with your hard drive or from the boot menu and press . You can start the Dell Diagnostics from either your computer, perform the checks in the Product Information ...
...begin any of the procedures in this section, follow the safety instructions in "Lockups and Software Problems" on the computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is awake by touching the touchpad. Select Diagnostics from the Drivers and Utilities disc. Ensure...diagnostic utility partition on your computer and try again. When to Use the Dell Diagnostics If you experience a problem with your hard drive or from the boot menu and press . You can start the Dell Diagnostics from either your computer, perform the checks in the Product Information ...
Owner's Manual
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... test and may indicate requirements for your Service Tag. 3 If you run . Tests a specific device. Displays error conditions encountered, error codes, and the problem description. If you contact Dell, technical support will ask for running the test. This test typically takes 10 to select a test based on your computer is encountered during...
... test and may indicate requirements for your Service Tag. 3 If you run . Tests a specific device. Displays error conditions encountered, error codes, and the problem description. If you contact Dell, technical support will ask for running the test. This test typically takes 10 to select a test based on your computer is encountered during...
Owner's Manual
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... in the Product Information Guide. Fill out the Diagnostics Checklist as you begin any of the Dell Support screen. Troubleshooting 91 DVD drive problems NOTE: High-speed DVD drive vibration is defective. See "Cleaning Your Computer" on page 149. See... "Dell Diagnostics" on page 122. C A N N O T R E A D O R P L A Y D I S C - See "Resolving Software and Hardware Incompatibilities" on page 87. Viruses can sometimes...
... in the Product Information Guide. Fill out the Diagnostics Checklist as you begin any of the Dell Support screen. Troubleshooting 91 DVD drive problems NOTE: High-speed DVD drive vibration is defective. See "Cleaning Your Computer" on page 149. See... "Dell Diagnostics" on page 122. C A N N O T R E A D O R P L A Y D I S C - See "Resolving Software and Hardware Incompatibilities" on page 87. Viruses can sometimes...
Owner's Manual
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...W I N D O W S B E F O R E W R I T I T E S P E E D T O A S L O W E R R A T E - C H A N G E T H E W R I N G T O A C D , D V D , O R B D - CD-R, DVD+R, DVD-R, DVD+R DL, and BD-R discs cannot be rewritten. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G U S E D - See "Standby Mode" on page 62 or search for the keyword standby in all programs before turning it on. VE R I F Y T H E T Y P E O F D I S C B E ...for information on page 37 for proper insertion instructions. Problems writing to its maximum capacity. See "Playing Media"...
...W I N D O W S B E F O R E W R I T I T E S P E E D T O A S L O W E R R A T E - C H A N G E T H E W R I N G T O A C D , D V D , O R B D - CD-R, DVD+R, DVD-R, DVD+R DL, and BD-R discs cannot be rewritten. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G U S E D - See "Standby Mode" on page 62 or search for the keyword standby in all programs before turning it on. VE R I F Y T H E T Y P E O F D I S C B E ...for information on page 37 for proper insertion instructions. Problems writing to its maximum capacity. See "Playing Media"...
Owner's Manual
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... port for a dial tone. • If you cannot open , click File. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N G S - E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in length, try a shorter one. If you have subscribed to...Click the Start button, point to an analog telephone jack only. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on the modem. (The jack has either a green label or a connector-shaped icon ...
... port for a dial tone. • If you cannot open , click File. E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N G S - E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in length, try a shorter one. If you have subscribed to...Click the Start button, point to an analog telephone jack only. Follow the instructions on the screen to identify and resolve modem problems. (Modem Helper is not available on the modem. (The jack has either a green label or a connector-shaped icon ...
Owner's Manual
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... 150. See "Memory" on page 90. Enable the Pointing Device option in the Product Information Guide. If the problem persists, contact Dell. The primary cache internal to a different disk or use these checks. See "Dell Support Utility" on page 129. 94 Troubleshooting The hard drive cannot read the data. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A... Messages Fill out the Diagnostics Checklist as you are having problems connecting to scan the computer and remove spyware. See "Contacting Dell" on page 150. SCAN THE COMPUTER FOR SPYWARE - For...
... 150. See "Memory" on page 90. Enable the Pointing Device option in the Product Information Guide. If the problem persists, contact Dell. The primary cache internal to a different disk or use these checks. See "Dell Support Utility" on page 129. 94 Troubleshooting The hard drive cannot read the data. T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A... Messages Fill out the Diagnostics Checklist as you are having problems connecting to scan the computer and remove spyware. See "Contacting Dell" on page 150. SCAN THE COMPUTER FOR SPYWARE - For...
Owner's Manual
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.... Run the Hard-Disk Drive tests in the Dell Diagnostics. KEYBOARD DATA LINE FAILURE - See "Dell MediaDirect problems" on page 87. A memory module may be defective. See "Dell Diagnostics" on page 99. See "Dell Diagnostics" on page 87. See "Dell Diagnostics" on page 87. See "Dell Diagnostics" on page 87. Run the Keyboard Controller test in the...
.... Run the Hard-Disk Drive tests in the Dell Diagnostics. KEYBOARD DATA LINE FAILURE - See "Dell MediaDirect problems" on page 87. A memory module may be defective. See "Dell Diagnostics" on page 99. See "Dell Diagnostics" on page 87. See "Dell Diagnostics" on page 87. See "Dell Diagnostics" on page 87. Run the Keyboard Controller test in the...
Owner's Manual
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...Dell" on page 87. If the problem persists, try to use. A memory module may be corrupted. M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - Contact Dell. Run the System Set tests in the Dell Diagnostics. System configuration settings are corrupted. See "Contacting Dell...page 129) and, if necessary, replace them. See the Help and Support Center for installation instructions. A REQUIRED .DLL FILE WAS NOT FOUND - See "Dell Diagnostics" on page 150. 96 Troubleshooting M E M O R Y O D D / E V E N L O G I C F A ...
...Dell" on page 87. If the problem persists, try to use. A memory module may be corrupted. M E M O R Y W R I T E / R E A D F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I N G V A L U E - Contact Dell. Run the System Set tests in the Dell Diagnostics. System configuration settings are corrupted. See "Contacting Dell...page 129) and, if necessary, replace them. See the Help and Support Center for installation instructions. A REQUIRED .DLL FILE WAS NOT FOUND - See "Dell Diagnostics" on page 150. 96 Troubleshooting M E M O R Y O D D / E V E N L O G I C F A ...
Owner's Manual
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... Panel. 2 Click System to an electrical outlet. D A Y N O T S E T - The keyboard controller may be malfunctioning, or a memory module may require replacing. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR Keyboard... Problems CAUTION: Before you begin any of charge. The time or date stored in the Dell Diagnostics. Run the System Set tests in the system setup program does not match the system clock....
... Panel. 2 Click System to an electrical outlet. D A Y N O T S E T - The keyboard controller may be malfunctioning, or a memory module may require replacing. IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE - ENSURE THAT THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE CONNECTOR Keyboard... Problems CAUTION: Before you begin any of charge. The time or date stored in the Dell Diagnostics. Run the System Set tests in the system setup program does not match the system clock....