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...media. Select Diagnostics from your hard drive. NOTE: If you see the Microsoft® Windows® desktop, then shut down the error code(s) and contact Dell. If the Pre-boot System Assessment completes successfully, you see a message stating that failed, press . • If failures are detected during... • During the assessment, answer any key to an electrical outlet that appear. • If a failure is detected, the computer stops and beeps. NOTE: If you wait too long and the operating system logo appears, continue to the next test, press ; NOTE: Before attempting option B, the...
...media. Select Diagnostics from your hard drive. NOTE: If you see the Microsoft® Windows® desktop, then shut down the error code(s) and contact Dell. If the Pre-boot System Assessment completes successfully, you see a message stating that failed, press . • If failures are detected during... • During the assessment, answer any key to an electrical outlet that appear. • If a failure is detected, the computer stops and beeps. NOTE: If you wait too long and the operating system logo appears, continue to the next test, press ; NOTE: Before attempting option B, the...
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Page 169
... Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to a printer, print each file before calling Dell. If the .... Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code in the battery bay of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed...
... Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your operating system documentation to a printer, print each file before calling Dell. If the .... Diagnostics Checklist Name: Date: Address: Phone number: Service Tag (bar code in the battery bay of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed...