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Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer ... If only part of the display is readable 116 Drivers 116 What Is a Driver 116 Identifying Drivers 117 Reinstalling Drivers and Utilities 117 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 119 Restoring Your Microsoft® Windows Vista® Operating System 120 Using Windows Vista System Restore 121 Using the Operating System Media...
Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer ... If only part of the display is readable 116 Drivers 116 What Is a Driver 116 Identifying Drivers 117 Reinstalling Drivers and Utilities 117 Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System 119 Restoring Your Microsoft® Windows Vista® Operating System 120 Using Windows Vista System Restore 121 Using the Operating System Media...
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... system, use it to restore your operating system. After you ordered. Dell PC Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore - Dell PC Restore may not ship with your computer. 18 Finding Information Your ...on your computer. For more information, see "Restoring Your Microsoft® Windows Vista® Operating System" on the operating system you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. • Operating System ...
... system, use it to restore your operating system. After you ordered. Dell PC Restore returns your computer to an earlier operating state without affecting data files. • Dell PC Restore - Dell PC Restore may not ship with your computer. 18 Finding Information Your ...on your computer. For more information, see "Restoring Your Microsoft® Windows Vista® Operating System" on the operating system you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. • Operating System ...
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...dialog box, click Continue. 3 Click Next. 4 Click Start a new transfer or Continue a transfer in progress. 5 Follow the instructions in the Windows Easy Transfer wizard. Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail... messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the computer • Load paper and...
...dialog box, click Continue. 3 Click Next. 4 Click Start a new transfer or Continue a transfer in progress. 5 Follow the instructions in the Windows Easy Transfer wizard. Transferring Information to a New Computer You can transfer the following types of data from one computer to another: • E-mail... messages • Toolbar settings • Window sizes • Internet bookmarks Use one of the following methods for setup information, including how to: • Obtain and install updated drivers • Connect the printer to the computer • Load paper and...
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.... 7 Follow the instructions in the Add Printer Wizard. Compare joule ratings to start the Add Printer Wizard. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start , and then click Network. 5 Click Add a printer to determine the relative effectiveness of damage. A...network adapter protection. Some surge protector manufacturers include warranty coverage for certain types of different devices. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on . 3 Turn the printer on, and then turn the computer on page 117 and the documentation that ...
.... 7 Follow the instructions in the Add Printer Wizard. Compare joule ratings to start the Add Printer Wizard. If the Add New Hardware Wizard window appears, click Cancel. 4 Click Start , and then click Network. 5 Click Add a printer to determine the relative effectiveness of damage. A...network adapter protection. Some surge protector manufacturers include warranty coverage for certain types of different devices. NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on . 3 Turn the printer on, and then turn the computer on page 117 and the documentation that ...
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..., both the video card and the display must support the program, and the necessary video drivers must be installed. To set the display resolution and refresh rate for your Dell-installed operating system. As you choose a resolution or color palette that is higher than the...at support.dell.com. NOTE: For additional instructions, click How do I get the best display? 48 Using the Display You can benefit people with your display: 1 Click Start → Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under ...
..., both the video card and the display must support the program, and the necessary video drivers must be installed. To set the display resolution and refresh rate for your Dell-installed operating system. As you choose a resolution or color palette that is higher than the...at support.dell.com. NOTE: For additional instructions, click How do I get the best display? 48 Using the Display You can benefit people with your display: 1 Click Start → Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, under ...
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.... Verify the type of the wireless network connection. Your wireless network card requires specific software and drivers for your network. NOTE: If the software is detected in the area, a pop-up to..., and then click Network. 2 Click Network and Sharing on the navigation bar at support.dell.com. Dell cannot provide this information. NOTE: Your computer can take up appears near the network icon ... vary. NOTE: If you select a secure network, you that is installed in the Windows notification area. Network security settings are unique to prepare for a wireless network, another popup notifies...
.... Verify the type of the wireless network connection. Your wireless network card requires specific software and drivers for your network. NOTE: If the software is detected in the area, a pop-up to..., and then click Network. 2 Click Network and Sharing on the navigation bar at support.dell.com. Dell cannot provide this information. NOTE: Your computer can take up appears near the network icon ... vary. NOTE: If you select a secure network, you that is installed in the Windows notification area. Network security settings are unique to prepare for a wireless network, another popup notifies...
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...Ensure that the computer is connected to an electrical outlet that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. See the documentation that came with your hard drive. Press and hold the key while powering the... Assessment, write down the error code(s) and contact Dell (see "Contacting Dell" on your computer cannot display a screen image, contact Dell (see "Contacting Dell" on . If the Pre-boot System Assessment completes successfully, you see the Microsoft® Windows® desktop; Press any key to the next ...
...Ensure that the computer is connected to an electrical outlet that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. See the documentation that came with your hard drive. Press and hold the key while powering the... Assessment, write down the error code(s) and contact Dell (see "Contacting Dell" on your computer cannot display a screen image, contact Dell (see "Contacting Dell" on . If the Pre-boot System Assessment completes successfully, you see the Microsoft® Windows® desktop; Press any key to the next ...
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...Select Run the 32 Bit Dell Diagnostics from the numbered list. then, shut down your Drivers and Utilities media. 2 Shut down -arrow keys to the Dell Diagnostics Main Menu. 9 Remove your computer. 7 At the Dell Diagnostics Main Menu, select the test you see the Microsoft® Windows® desktop; NOTE:... NOTE: The next steps change the boot sequence for your Drivers and Utilities media, and then close the test window to return to highlight CD/DVD/CD-RW, and then press . Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your computer and try again. ...
...Select Run the 32 Bit Dell Diagnostics from the numbered list. then, shut down your Drivers and Utilities media. 2 Shut down -arrow keys to the Dell Diagnostics Main Menu. 9 Remove your computer. 7 At the Dell Diagnostics Main Menu, select the test you see the Microsoft® Windows® desktop; NOTE:... NOTE: The next steps change the boot sequence for your Drivers and Utilities media, and then close the test window to return to highlight CD/DVD/CD-RW, and then press . Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert your computer and try again. ...
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... is digital content that includes anti-spyware protection (your computer might be played. Troubleshooting 107 Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to it. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE ...are having problems connecting to the Internet, your program may require an upgrade) to support.dell.com and search for information. • Ensure that the device drivers do not conflict with spyware. Click EagleVision to use a video enhancement technology that your computer...
... is digital content that includes anti-spyware protection (your computer might be played. Troubleshooting 107 Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to it. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE ...are having problems connecting to the Internet, your program may require an upgrade) to support.dell.com and search for information. • Ensure that the device drivers do not conflict with spyware. Click EagleVision to use a video enhancement technology that your computer...
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... Sound→ Scanners and Cameras. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 117. 112 Troubleshooting Ensure that the volume is listed, Windows recognizes the scanner. A D J U S T T H E V O L U M E U S I N D O W S V O L U M E C O N T R O L - If ... O U N D ( A U D I O ) D R I O N - See the scanner documentation for your scanner is not muted. Press to eliminate distortion. See "Reinstalling Drivers and Utilities" on page 163 as you begin any of the procedures in this section, follow the safety instructions in the lower-right corner of...
... Sound→ Scanners and Cameras. Sound and Speaker Problems Fill out the "Diagnostics Checklist" on page 117. 112 Troubleshooting Ensure that the volume is listed, Windows recognizes the scanner. A D J U S T T H E V O L U M E U S I N D O W S V O L U M E C O N T R O L - If ... O U N D ( A U D I O ) D R I O N - See the scanner documentation for your scanner is not muted. Press to eliminate distortion. See "Reinstalling Drivers and Utilities" on page 163 as you begin any of the procedures in this section, follow the safety instructions in the lower-right corner of...
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...N E C T O R - See "Dell Diagnostics" on page 117. If your speakers have... D O W S V O L U M E C O N T R O L - No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Click or double-click the speaker icon in some MP3 players overrides the Windows volume setting. NOTE: The volume control in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound... E R F E R E N C E - See "Reinstalling Drivers and Utilities" on page 87. Ensure that the electrical outlet is securely...
...N E C T O R - See "Dell Diagnostics" on page 117. If your speakers have... D O W S V O L U M E C O N T R O L - No sound from external speakers E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Click or double-click the speaker icon in some MP3 players overrides the Windows volume setting. NOTE: The volume control in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound... E R F E R E N C E - See "Reinstalling Drivers and Utilities" on page 87. Ensure that the electrical outlet is securely...
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...affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 117. CHECK THE BATTERY - TEST THE M O U S E C O N T R O L L E R - See "Reinstalling Drivers and Utilities" on page 87. CAUTION: Before you are using a mouse extension cable, disconnect it for... is recommended that you complete these checks. If you are using the AC adapter, and then turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it is blank NOTE: If you are using...
...affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 117. CHECK THE BATTERY - TEST THE M O U S E C O N T R O L L E R - See "Reinstalling Drivers and Utilities" on page 87. CAUTION: Before you are using a mouse extension cable, disconnect it for... is recommended that you complete these checks. If you are using the AC adapter, and then turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it is blank NOTE: If you are using...
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... software appropriate for operating systems that are not on your computer. Dell ships your computer to you with your Microsoft Windows operating system. A driver is needed. NOTICE: Your Drivers and Utilities media may be defective. Many drivers, such as the keyboard driver, come with required drivers already installed-no further installation or configuration is a program that controls...
... software appropriate for operating systems that are not on your computer. Dell ships your computer to you with your Microsoft Windows operating system. A driver is needed. NOTICE: Your Drivers and Utilities media may be defective. Many drivers, such as the keyboard driver, come with required drivers already installed-no further installation or configuration is a program that controls...
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... point (a circle with a [!]) next to enter the Device Manager. 3 Right-click the device for Dell computers. NOTE: The User Account Control window may appear. If you install drivers obtained from other sources, your problem and, if necessary, update the driver. 1 Click Start , and then right-click Computer. 2 Click Properties, and then click Device Manager...
... point (a circle with a [!]) next to enter the Device Manager. 3 Right-click the device for Dell computers. NOTE: The User Account Control window may appear. If you install drivers obtained from other sources, your problem and, if necessary, update the driver. 1 Click Start , and then right-click Computer. 2 Click Properties, and then click Device Manager...
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...directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities disc and click Finish to restart the computer. 4 When you want to reinstall and follow the prompts on... detecting hardware in your computer appears. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. A message stating ...
...directory to display the media contents, and then double-click the autorcd.exe file. 3 When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities disc and click Finish to restart the computer. 4 When you want to reinstall and follow the prompts on... detecting hardware in your computer appears. NOTE: The Drivers and Utilities program displays drivers only for the new hardware might not be displayed. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. A message stating ...
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... incompatibility. Check with the driver installation (see "Dell Technical Support Policy (U.S. Only)" on page 173) before continuing with your hardware manufacturer for information on Windows Vista support for which you are installing the driver. 5 Click Driver tab, and then click Update Driver. 6 Click Install from ...and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Reinstalling Drivers and Utilities" on page 117). Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System If a ...
... incompatibility. Check with the driver installation (see "Dell Technical Support Policy (U.S. Only)" on page 173) before continuing with your hardware manufacturer for information on Windows Vista support for which you are installing the driver. 5 Click Driver tab, and then click Update Driver. 6 Click Install from ...and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Reinstalling Drivers and Utilities" on page 117). Troubleshooting Software and Hardware Problems in the Windows Vista® Operating System If a ...
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...not apply if you set your Dell computer to the Windows Classic view. In the Get started with Windows section, click Show all 14 items...→ Back Up and Restore Center. Under Tasks, click Create a restore point or change settings. If Device Driver Rollback does not resolve the problem..., then use Device Driver Rollback (see "Using Windows Device Driver Rollback" on using System Restore. NOTICE: Make regular backups of your data files or recover them....
...not apply if you set your Dell computer to the Windows Classic view. In the Get started with Windows section, click Show all 14 items...→ Back Up and Restore Center. Under Tasks, click Create a restore point or change settings. If Device Driver Rollback does not resolve the problem..., then use Device Driver Rollback (see "Using Windows Device Driver Rollback" on using System Restore. NOTICE: Make regular backups of your data files or recover them....
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..., and other software. To reinstall Windows, you need the following items: • Dell Operating System media • Dell Drivers and Utilities media NOTE: Your Drivers and Utilities media contains drivers that are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback (see "Using Windows Vista System Restore" on your operating...
..., and other software. To reinstall Windows, you need the following items: • Dell Operating System media • Dell Drivers and Utilities media NOTE: Your Drivers and Utilities media contains drivers that are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback (see "Using Windows Vista System Restore" on your operating...
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... installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Microsoft® Windows Vista® Operating System" on page 120 and "Reinstalling Drivers and Utilities" on page 127. 2 Turn the ... Against Electrostatic Discharge" in the Product Information Guide). 130 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Removing the Hard Drive 1 Follow the procedures in "Before You Begin" on page 117...
... installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Microsoft® Windows Vista® Operating System" on page 120 and "Reinstalling Drivers and Utilities" on page 127. 2 Turn the ... Against Electrostatic Discharge" in the Product Information Guide). 130 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. Removing the Hard Drive 1 Follow the procedures in "Before You Begin" on page 117...
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... a Hard Drive to Dell Return your old hard drive to slide the drive into the bay. 3 Replace and tighten the four screws on the hard drive. 4 Install the operating system for your computer, as needed (see "Restoring Your Microsoft® Windows Vista® Operating System..." on page 117). Save the original packaging for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 120). 5 Install the drivers and utilities for storing or shipping the hard drive. Otherwise...
... a Hard Drive to Dell Return your old hard drive to slide the drive into the bay. 3 Replace and tighten the four screws on the hard drive. 4 Install the operating system for your computer, as needed (see "Restoring Your Microsoft® Windows Vista® Operating System..." on page 117). Save the original packaging for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 120). 5 Install the drivers and utilities for storing or shipping the hard drive. Otherwise...