Owner's Manual
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Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer Problems 111 Scanner Problems 112 Sound and Speaker Problems 112 No sound from integrated speakers 112 No sound from external speakers 113 No sound from headphones 113 Touch Pad or Mouse Problems... 113 Video and Display Problems 114 If the display is blank 114 If the display is difficult to read 115 If only part of the display is readable 116 Drivers 116 ...
Dell MediaDirect problems 106 Other software problems 107 Memory Problems 108 Network Problems 108 Mobile Broadband (Wireless Wide Area Network [WWAN 109 Power Problems 110 Printer Problems 111 Scanner Problems 112 Sound and Speaker Problems 112 No sound from integrated speakers 112 No sound from external speakers 113 No sound from headphones 113 Touch Pad or Mouse Problems... 113 Video and Display Problems 114 If the display is blank 114 If the display is difficult to read 115 If only part of the display is readable 116 Drivers 116 ...
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... of the following methods: • Press the power button. • Close the display. • Press . For more information about resolving problems with the computer turned on page 110. You can leave the battery in the Windows Power Options or Dell QuickSet, use the Sleep power state to an electrical outlet, the computer checks... Sleep state, press the power button. Charging the Battery NOTE: Charge time is hot from overcharging. If the battery is longer with a battery, see "Power Problems" on .
... of the following methods: • Press the power button. • Close the display. • Press . For more information about resolving problems with the computer turned on page 110. You can leave the battery in the Windows Power Options or Dell QuickSet, use the Sleep power state to an electrical outlet, the computer checks... Sleep state, press the power button. Charging the Battery NOTE: Charge time is hot from overcharging. If the battery is longer with a battery, see "Power Problems" on .
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... the default playback device set the default playback device back to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using your computer, see Windows Help and Support. Using...default device, select it, click the Set Default button, and then click OK. If you have finished using either a single display or multiple displays, ensuring that the display settings are correct for a TV 1 Click Start , click Control Panel, and then click Sound. 2 Under Sound, click ...
... the default playback device set the default playback device back to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 5 In the display devices section, select the appropriate option for using your computer, see Windows Help and Support. Using...default device, select it, click the Set Default button, and then click OK. If you have finished using either a single display or multiple displays, ensuring that the display settings are correct for a TV 1 Click Start , click Control Panel, and then click Sound. 2 Under Sound, click ...
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To enroll for content, format, and how frequently you want to test displays in "Lockups and Software Problems" on page 173). It is recommended that the device you receive notifications. Enter system setup program, review your...105 and run the Dell Diagnostics before you experience a problem with your Drivers and Utilities media (see "Dell Technical Support Policy (U.S. The service is active (see "Drivers and Utilities Media" on Dell computers. When to support.dell.com/technicalupdate. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides ...
To enroll for content, format, and how frequently you want to test displays in "Lockups and Software Problems" on page 173). It is recommended that the device you receive notifications. Enter system setup program, review your...105 and run the Dell Diagnostics before you experience a problem with your Drivers and Utilities media (see "Dell Technical Support Policy (U.S. The service is active (see "Drivers and Utilities Media" on Dell computers. When to support.dell.com/technicalupdate. Troubleshooting Dell Technical Update Service The Dell Technical Update service provides ...
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... prior to June 26, 2007, you need. Displays error conditions encountered, error codes, and the problem description. The device list may not display the names of all the components installed on June 26, 2007 and later are pre-installed with Dell Support Center. Troubleshooting 91 The Dell Diagnostics obtains configuration information for all devices attached...
... prior to June 26, 2007, you need. Displays error conditions encountered, error codes, and the problem description. The device list may not display the names of all the components installed on June 26, 2007 and later are pre-installed with Dell Support Center. Troubleshooting 91 The Dell Diagnostics obtains configuration information for all devices attached...
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..., and device status • Simplified tracking of networked devices through a visual display of network status • Proactive troubleshooting and repair of network problems • Tutorials, setup wizards, and frequently asked questions (FAQs) to access your computer's desktop. 2 Click Assistance From Dell→ Technical Support→ DellConnect→ Phone and follow the safety instructions...
..., and device status • Simplified tracking of networked devices through a visual display of network status • Proactive troubleshooting and repair of network problems • Tutorials, setup wizards, and frequently asked questions (FAQs) to access your computer's desktop. 2 Click Assistance From Dell→ Technical Support→ DellConnect→ Phone and follow the safety instructions...
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Keyboard Problems CAUTION: Before you may have a defective external keyboard. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. CHECK THE EXTERNAL KEYBOARD - 1 Shut down the computer, wait 1 minute, and then turn it on ... damage, and then firmly reconnect the cable. Fill out the "Diagnostics Checklist" on the display. Shut down the computer. 2 Disconnect the external keyboard. 3 Turn on the computer. 104 Troubleshooting TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED KEYBOARD - 1 Shut down the computer,...
Keyboard Problems CAUTION: Before you may have a defective external keyboard. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. CHECK THE EXTERNAL KEYBOARD - 1 Shut down the computer, wait 1 minute, and then turn it on ... damage, and then firmly reconnect the cable. Fill out the "Diagnostics Checklist" on the display. Shut down the computer. 2 Disconnect the external keyboard. 3 Turn on the computer. 104 Troubleshooting TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED KEYBOARD - 1 Shut down the computer,...
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... "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at least 8 to perform an operating system shutdown. Lockups and Software Problems CAUTION: Before you are unable to 10 seconds until the computer turns off, then restart your computer. ... light is firmly connected to the computer and to disable the numeric keypad if numbers are displayed instead of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "Contacting Dell" on page 164). Press to the electrical outlet. Troubleshooting 105 Contact...
... "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at least 8 to perform an operating system shutdown. Lockups and Software Problems CAUTION: Before you are unable to 10 seconds until the computer turns off, then restart your computer. ... light is firmly connected to the computer and to disable the numeric keypad if numbers are displayed instead of the procedures in this section, follow the safety instructions in the Dell Diagnostics (see "Contacting Dell" on page 164). Press to the electrical outlet. Troubleshooting 105 Contact...
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...T I N T E R F E R E N C E - For a parallel printer, ensure that the Print to the following port(s): setting is USB. R E I N S T A L L T H E P R I N T E R D R I C A L O U T L E T - Printer Problems Fill out the "Diagnostics Checklist" on . TEST THE ELECTRICAL OUTLET - For a USB printer, ensure that the electrical outlet is LPT1 (Printer Port). R E S E A T THE MEMORY M O D U L E S - ENSURE... for setup and troubleshooting information. If the computer power light turns on, but the display remains blank, reinstall the memory modules (see "Memory" on page 52. C H E...
...T I N T E R F E R E N C E - For a parallel printer, ensure that the Print to the following port(s): setting is USB. R E I N S T A L L T H E P R I N T E R D R I C A L O U T L E T - Printer Problems Fill out the "Diagnostics Checklist" on . TEST THE ELECTRICAL OUTLET - For a USB printer, ensure that the electrical outlet is LPT1 (Printer Port). R E S E A T THE MEMORY M O D U L E S - ENSURE... for setup and troubleshooting information. If the computer power light turns on, but the display remains blank, reinstall the memory modules (see "Memory" on page 52. C H E...
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... around, select an icon, and open it and connect the mouse directly to your computer. Video and Display Problems Fill out the "Diagnostics Checklist" on page 87. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer, disconnect the mouse cable...To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 163 as you are using a mouse extension cable, disconnect it . CAUTION: Before you attach an external monitor to the ...
... around, select an icon, and open it and connect the mouse directly to your computer. Video and Display Problems Fill out the "Diagnostics Checklist" on page 87. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer, disconnect the mouse cable...To test the mouse controller (which affects pointer movement) and the operation of the procedures in this section, follow the safety instructions in the "Dell Diagnostics" on page 163 as you are using a mouse extension cable, disconnect it . CAUTION: Before you attach an external monitor to the ...
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...display is difficult to change or click the Display icon. ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click Start → Control Panel→ Appearance and Personalization→ Personalization→ Display Settings. 2 Click the area you still have a display problem, but the display... E A D I F F E R E N T D I R E C T I C A L O U T L E T - Search for Resolution and Colors. If an error message appears, see "Contacting Dell" on page 98. Ensure that the computer turns on . EL I M I N A T E P O S S I B L E I C S T E S T S - Press and the up- Eliminate sunlight...
...display is difficult to change or click the Display icon. ADJUST THE WINDOWS DISPLAY SETTINGS - 1 Click Start → Control Panel→ Appearance and Personalization→ Personalization→ Display Settings. 2 Click the area you still have a display problem, but the display... E A D I F F E R E N T D I R E C T I C A L O U T L E T - Search for Resolution and Colors. If an error message appears, see "Contacting Dell" on page 98. Ensure that the computer turns on . EL I M I N A T E P O S S I B L E I C S T E S T S - Press and the up- Eliminate sunlight...
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... automatically. If you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these components in your system window. 6 Click the driver ...174; Windows Vista® Operating System" on page 120) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When ...
... automatically. If you see the Windows desktop, reinsert the Drivers and Utilities disc. 5 At the Welcome Dell System Owner screen, click Next. If those drivers are automatically displayed in the My Drivers-The ResourceCD has identified these components in your system window. 6 Click the driver ...174; Windows Vista® Operating System" on page 120) does not resolve the problem, reinstall the driver from your Drivers and Utilities media. 1 With the Windows desktop displayed, insert your media drive directory to display the media contents, and then double-click the autorcd.exe file. 3 When ...
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...PCI Express chip set and the device are Plug and Play compliant. PIO - A single point on self-test - power-on a display screen. Diagnostics programs, loaded automatically by the number of pixels up . A WfM (Wired for Management) standard that allows networked computers that... different speeds, they will operate at speeds from 250 MB/sec to automatically configure devices. PC Card - PCI - pixel - If no problems are common types of the data path. PS/2 - Personal Computer Memory Card International Association - Sometimes the processor is referred to as part...
...PCI Express chip set and the device are Plug and Play compliant. PIO - A single point on self-test - power-on a display screen. Diagnostics programs, loaded automatically by the number of pixels up . A WfM (Wired for Management) standard that allows networked computers that... different speeds, they will operate at speeds from 250 MB/sec to automatically configure devices. PC Card - PCI - pixel - If no problems are common types of the data path. PS/2 - Personal Computer Memory Card International Association - Sometimes the processor is referred to as part...
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...architecture). Battery-powered clock on a monitor. RTCRST - real-time clock reset - serial attached SCSI - The primary temporary storage area for troubleshooting problems. S SAS - Typically, readme files provide installation information and describe new product enhancements or corrections that occur per minute - A faster, serial ...in the range of your computer. The higher the refresh rate, the less video flicker can be seen by a printer or displayed on the system board that can view but cannot edit or delete. read -only - Memory that stores data and programs ...
...architecture). Battery-powered clock on a monitor. RTCRST - real-time clock reset - serial attached SCSI - The primary temporary storage area for troubleshooting problems. S SAS - Typically, readme files provide installation information and describe new product enhancements or corrections that occur per minute - A faster, serial ...in the range of your computer. The higher the refresh rate, the less video flicker can be seen by a printer or displayed on the system board that can view but cannot edit or delete. read -only - Memory that stores data and programs ...
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...light, 24 installing, 151 boot sequence, 38 brightness adjusting, 47 C carnet, 158 CD about, 60 CD-RW drive problems, 95 drive problems, 95 Check Disk, 96 cleaning display, 40 keyboard, 40 media, 42 mouse, 41 touch pad, 41 coin-cell battery replacing, 152 computer crashes, 105-...106 restore to previous operating state, 121 slow performance, 97, 107 specifications, 165 stops responding, 105 connecting Mobile Broadband network, 78 contacting Dell...
...light, 24 installing, 151 boot sequence, 38 brightness adjusting, 47 C carnet, 158 CD about, 60 CD-RW drive problems, 95 drive problems, 95 Check Disk, 96 cleaning display, 40 keyboard, 40 media, 42 mouse, 41 touch pad, 41 coin-cell battery replacing, 152 computer crashes, 105-...106 restore to previous operating state, 121 slow performance, 97, 107 specifications, 165 stops responding, 105 connecting Mobile Broadband network, 78 contacting Dell...
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...media, 89 starting from your hard drive, 88 Dell MediaDirect about, 23 problems, 106 Dell support site, 16 DellConnect, 160 Device Driver Rollback, 117 device latch release description, 29 device status lights description, 23 diagnostics Dell, 87 display adjusting brightness, 47 adjusting the size of icons...about, 116 identifying, 117 reinstalling, 117 Drivers and Utilities media, 13 about, 118 Dell Diagnostics, 87 drives problems, 94 See also hard drive See also optical drive DVD about, 60 drive problems, 95 E End User License Agreement, 14 ergonomics information, 14 error messages, 98 ...
...media, 89 starting from your hard drive, 88 Dell MediaDirect about, 23 problems, 106 Dell support site, 16 DellConnect, 160 Device Driver Rollback, 117 device latch release description, 29 device status lights description, 23 diagnostics Dell, 87 display adjusting brightness, 47 adjusting the size of icons...about, 116 identifying, 117 reinstalling, 117 Drivers and Utilities media, 13 about, 118 Dell Diagnostics, 87 drives problems, 94 See also hard drive See also optical drive DVD about, 60 drive problems, 95 E End User License Agreement, 14 ergonomics information, 14 error messages, 98 ...
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See display N network installing WLAN Mini-Card, 144 Mobile Broadband (WWAN), 108 problems, 108 QuickSet, 155 network connector description, 26 O operating system reinstalling Windows Vista, 121 P phone numbers, 164 power line conditioners, 35 problems, 110 protection devices, 35 surge protectors, 35 UPS, 35 power... responding, 105 Dell Diagnostics, 87 Dell MediaDirect, 106 drives, 94 DVD drive, 95 error messages, 98 198 Index memory card reader, 71 memory module cover description, 30 messages error, 98 Mini-Card installing, 144 Mobile Broadband network connections, 78 problems, 108 See ...
See display N network installing WLAN Mini-Card, 144 Mobile Broadband (WWAN), 108 problems, 108 QuickSet, 155 network connector description, 26 O operating system reinstalling Windows Vista, 121 P phone numbers, 164 power line conditioners, 35 problems, 110 protection devices, 35 surge protectors, 35 UPS, 35 power... responding, 105 Dell Diagnostics, 87 Dell MediaDirect, 106 drives, 94 DVD drive, 95 error messages, 98 198 Index memory card reader, 71 memory module cover description, 30 messages error, 98 Mini-Card installing, 144 Mobile Broadband network connections, 78 problems, 108 See ...
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... computer, 85 Subscriber Identity Module, 144 Index 199 See memory regulatory information, 14 reinstalling Windows Vista, 121 resolution setting, 47 S safety instructions, 14 scanner problems, 112 screen. See display security cable slot description, 27 Service Tag, 15 SIM. hard drive, 96 IEEE 1394 connector, 103 keyboard, 104 lockups, 105 network, 108 power...
... computer, 85 Subscriber Identity Module, 144 Index 199 See memory regulatory information, 14 reinstalling Windows Vista, 121 resolution setting, 47 S safety instructions, 14 scanner problems, 112 screen. See display security cable slot description, 27 Service Tag, 15 SIM. hard drive, 96 IEEE 1394 connector, 103 keyboard, 104 lockups, 105 network, 108 power...