Owner's Manual
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4 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 When to Use the Dell Diagnostics 50 Drivers 53 What Is a Driver 53 Identifying Drivers 53 Reinstalling Drivers 54 Using Microsoft® Windows® XP System Restore 55 Creating a Restore Point 56 Restoring the Computer to an Earlier Operating State 56 Undoing the Last System Restore 56 Resolving Software and...
4 Advanced Troubleshooting Diagnostic Lights 47 Dell Diagnostics 50 When to Use the Dell Diagnostics 50 Drivers 53 What Is a Driver 53 Identifying Drivers 53 Reinstalling Drivers 54 Using Microsoft® Windows® XP System Restore 55 Creating a Restore Point 56 Restoring the Computer to an Earlier Operating State 56 Undoing the Last System Restore 56 Resolving Software and...
Owner's Manual
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..., and links to online support resources • A diagnostic program for my computer • Drivers for my computer • My computer documentation • My device documentation Find it Here Dell Solution Center On your Windows desktop ResourceCD Documentation and drivers are already installed on your CD to provide last-minute updates about technical changes...
..., and links to online support resources • A diagnostic program for my computer • Drivers for my computer • My computer documentation • My device documentation Find it Here Dell Solution Center On your Windows desktop ResourceCD Documentation and drivers are already installed on your CD to provide last-minute updates about technical changes...
Owner's Manual
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...•Use the Service Tag to identify your call when contacting technical support. support.dell.com NOTE: Select your region to direct your computer when you use Windows XP • Documentation for my computer • Documentation for components, such as a ...the hard drive, and the operating system • Customer Care - Drivers, patches, and software updates • Reference - Troubleshooting hints and tips, articles from technicians, and online courses • Community - The Dell Support website provides several online tools, including: • Solutions - Online...
...•Use the Service Tag to identify your call when contacting technical support. support.dell.com NOTE: Select your region to direct your computer when you use Windows XP • Documentation for my computer • Documentation for components, such as a ...the hard drive, and the operating system • Customer Care - Drivers, patches, and software updates • Reference - Troubleshooting hints and tips, articles from technicians, and online courses • Community - The Dell Support website provides several online tools, including: • Solutions - Online...
Owner's Manual
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After you ordered. 12 Finding Information See "Reinstalling Microsoft® Windows® XP" on the operating system you reinstall your CD varies based on page 57. NOTE: The color of your operating system, use the Operating System CD. To reinstall your operating system, use the ResourceCD to reinstall my operating system Find it Here Operating System CD The operating system is already installed on your computer. www.dell.com | support.dell.com What Are You Looking For? • How to reinstall drivers for the devices that came with your computer.
After you ordered. 12 Finding Information See "Reinstalling Microsoft® Windows® XP" on the operating system you reinstall your CD varies based on page 57. NOTE: The color of your operating system, use the Operating System CD. To reinstall your operating system, use the ResourceCD to reinstall my operating system Find it Here Operating System CD The operating system is already installed on your computer. www.dell.com | support.dell.com What Are You Looking For? • How to reinstall drivers for the devices that came with your computer.
Owner's Manual
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A program is installed and configured properly. • Verify that your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Other software problems ...Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to nonWindows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 In the ...
A program is installed and configured properly. • Verify that your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. Other software problems ...Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - A program crashes repeatedly NOTE: Software usually includes installation instructions in an environment similar to nonWindows XP operating system environments. 1 Click the Start button, point to All Programs→ Accessories, and then click Program Compatibility Wizard. 2 In the ...
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... 57. Ensure that indicates no network communication exists. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS - REINSTALL THE MOUSE DRIVER - CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER - TEST THE MOUSE - See page 57. Solving Problems 39 RESTART THE COMPUTER - 1 Simultaneously press to...
... 57. Ensure that indicates no network communication exists. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN CHECK YOUR NETWORK SETTINGS - REINSTALL THE MOUSE DRIVER - CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER - TEST THE MOUSE - See page 57. Solving Problems 39 RESTART THE COMPUTER - 1 Simultaneously press to...
Owner's Manual
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...: Before you need technical assistance for your scanner, contact the scanner's manufacturer. CHECK THE SCANNER DOCUMENTATION - See the scanner documentation for instructions. REINSTALL THE PRINTER DRIVER - TEST THE ELECTRICAL OUTLET - NOTE: If you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide...
...: Before you need technical assistance for your scanner, contact the scanner's manufacturer. CHECK THE SCANNER DOCUMENTATION - See the scanner documentation for instructions. REINSTALL THE PRINTER DRIVER - TEST THE ELECTRICAL OUTLET - NOTE: If you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide...
Owner's Manual
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... Ensure that the scanner cables are connected to the scanner and the computer. See the setup diagram supplied with the speakers. REINSTALL THE SCANNER DRIVER - See the scanner documentation for cable connection information. • Ensure that the speakers are connected to the card. ADJUST THE WINDOWS VOLUME CONTROL.... RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for instructions. www.dell.com | support.dell.com UNLOCK THE SCANNER - Ensure that the sound is unlocked if it has a locking tab or button.
... Ensure that the scanner cables are connected to the scanner and the computer. See the setup diagram supplied with the speakers. REINSTALL THE SCANNER DRIVER - See the scanner documentation for cable connection information. • Ensure that the speakers are connected to the card. ADJUST THE WINDOWS VOLUME CONTROL.... RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS - • See the scanner documentation for instructions. www.dell.com | support.dell.com UNLOCK THE SCANNER - Ensure that the sound is unlocked if it has a locking tab or button.
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Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - RUN THE HARDWARE TROUBLESHOOTER - See page 57. Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the ...
Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference. RUN THE SPEAKER DIAGNOSTICS REINSTALL THE SOUND DRIVER - RUN THE HARDWARE TROUBLESHOOTER - See page 57. Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the ...
Owner's Manual
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... and restart the computer, close the Main Menu screen. NOTICE: The Dell Dimension ResourceCD may contain drivers for the selected device. Identifying Drivers If you experience a problem with any other programs that you are not on your computer or all devices from the... ResourceCD, remove the CD. 5 Close the test screen to return to install drivers if you with your problem and, if necessary, update the driver. Advanced Troubleshooting 53 Dell ships your computer to you : • Upgrade your operating system. • Reinstall your operating system...
... and restart the computer, close the Main Menu screen. NOTICE: The Dell Dimension ResourceCD may contain drivers for the selected device. Identifying Drivers If you experience a problem with any other programs that you are not on your computer or all devices from the... ResourceCD, remove the CD. 5 Close the test screen to return to install drivers if you with your problem and, if necessary, update the driver. Advanced Troubleshooting 53 Dell ships your computer to you : • Upgrade your operating system. • Reinstall your operating system...
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... Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If an exclamation point is your computer after you installed the new driver. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to step 2. If...
... Properties. 7 Click the Drivers tab. 8 Click Roll Back Driver. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If an exclamation point is your computer after you installed the new driver. If Device Driver Rollback does not resolve the problem, then use Windows XP Device Driver Rollback to step 2. If...
Owner's Manual
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... Microsoft® Windows® XP System Restore The Microsoft® Windows® XP operating system provides System Restore to allow you to return your data files or recover them. If you installed additional hardware, the drivers for hardware that came with ...driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location (Advanced) and click Next. 8 Click Browse and browse to the location to which you are not displayed, exit the ResourceCD program. To access help, see the Windows desktop, reinsert the ResourceCD. 5 At the Welcome Dell...
... Microsoft® Windows® XP System Restore The Microsoft® Windows® XP operating system provides System Restore to allow you to return your data files or recover them. If you installed additional hardware, the drivers for hardware that came with ...driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific location (Advanced) and click Next. 8 Click Browse and browse to the location to which you are not displayed, exit the ResourceCD program. To access help, see the Windows desktop, reinsert the ResourceCD. 5 At the Welcome Dell...
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...any open programs. Do not alter, open , or delete any files or programs until the system restoration is unsuccessful, then use Device Driver Rollback (see and select restore points. All calendar dates with available restore points appear in boldface type. 4 Select a restore point and ...click Next. Restoring the Computer to restore your computer. www.dell.com | support.dell.com Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on ...
...any open programs. Do not alter, open , or delete any files or programs until the system restoration is unsuccessful, then use Device Driver Rollback (see and select restore points. All calendar dates with available restore points appear in boldface type. 4 Select a restore point and ...click Next. Restoring the Computer to restore your computer. www.dell.com | support.dell.com Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on ...
Owner's Manual
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...the Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in before you reinstall Windows XP with a newly installed driver, first try using Windows XP Device Driver Rollback (see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance...Restore is the first drive detected by the computer. Advanced Troubleshooting 57 Enabling System Restore If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see page 55) to resolve a hardware conflict on your...
...the Search field and click the arrow to start the search. 3 Click Hardware Troubleshooter in before you reinstall Windows XP with a newly installed driver, first try using Windows XP Device Driver Rollback (see if System Restore is enabled: 1 Click the Start button and click Control Panel. 2 Click Performance...Restore is the first drive detected by the computer. Advanced Troubleshooting 57 Enabling System Restore If you installed the new device driver. If Device Driver Rollback does not resolve the problem, then use System Restore (see page 55) to resolve a hardware conflict on your...
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...the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that were installed during assembly of Windows XP, press to select the repair option, and remove the CD. 4 If you reinstall Windows XP. The reinstallation process can ... accept the license agreement. 3 If your computer already has Windows XP installed and you want to do not reinstall Windows XP unless a Dell technical support representative instructs you must also reinstall the device drivers, virus protection program, and other software. If the operating system ...
...the following items: • Dell™ Operating System CD • Dell ResourceCD NOTE: The ResourceCD contains drivers that were installed during assembly of Windows XP, press to select the repair option, and remove the CD. 4 If you reinstall Windows XP. The reinstallation process can ... accept the license agreement. 3 If your computer already has Windows XP installed and you want to do not reinstall Windows XP unless a Dell technical support representative instructs you must also reinstall the device drivers, virus protection program, and other software. If the operating system ...
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www.dell.com | support.dell.com 19 Reinstall the appropriate drivers with the ResourceCD (see page 54). 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve. 60 Advanced Troubleshooting
www.dell.com | support.dell.com 19 Reinstall the appropriate drivers with the ResourceCD (see page 54). 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall and activate your Microsoft Office or Microsoft Works Suite programs, you need the Product Key number located on the back of the Microsoft Office or Microsoft Works Suite CD sleeve. 60 Advanced Troubleshooting
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If you are replacing a card, remove the current driver for PCI and PCI Express cards: • Four PCI card slots • One PCI Express x16 card slot • One PCI Express x1 card slot ... you are installing or replacing a card, follow the procedures in "Before You Begin" on page 61. 2 Press the lever on page 76. www.dell.com | support.dell.com Your Dell™ computer provides the following slots for the card from the operating system. If you are removing but not replacing a card, see "Installing...
If you are replacing a card, remove the current driver for PCI and PCI Express cards: • Four PCI card slots • One PCI Express x16 card slot • One PCI Express x1 card slot ... you are installing or replacing a card, follow the procedures in "Before You Begin" on page 61. 2 Press the lever on page 76. www.dell.com | support.dell.com Your Dell™ computer provides the following slots for the card from the operating system. If you are removing but not replacing a card, see "Installing...
Owner's Manual
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...the network cable to the add-in the computer. See the documentation for the card for information about the card's cable connections. www.dell.com | support.dell.com 8 Press the retention arm into the computer. 10 Close the computer cover, reconnect the computer and devices to electrical outlets, and ...then turn them on the back panel. 12 Install any drivers required for the card as described in the card documentation. retention arm ...
...the network cable to the add-in the computer. See the documentation for the card for information about the card's cable connections. www.dell.com | support.dell.com 8 Press the retention arm into the computer. 10 Close the computer cover, reconnect the computer and devices to electrical outlets, and ...then turn them on the back panel. 12 Install any drivers required for the card as described in the card documentation. retention arm ...
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If you need a filler bracket, contact Dell (see "Removing a PCI Express Card" on . 8 Remove the card's driver from the operating system. NOTE: Installing filler brackets over empty card-slot openings is necessary to electrical outlets, and turn them on page 81. PCI ... system setup, select Integrated Devices, and then change the setting for the card from the operating system. 9 If you are replacing a card, remove the current driver for Network Interface Card to On. If you are removing but not replacing a PCI Express card, see page 123). The brackets also keep dust and...
If you need a filler bracket, contact Dell (see "Removing a PCI Express Card" on . 8 Remove the card's driver from the operating system. NOTE: Installing filler brackets over empty card-slot openings is necessary to electrical outlets, and turn them on page 81. PCI ... system setup, select Integrated Devices, and then change the setting for the card from the operating system. 9 If you are replacing a card, remove the current driver for Network Interface Card to On. If you are removing but not replacing a PCI Express card, see page 123). The brackets also keep dust and...
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www.dell.com | support.dell.com 8 If you replaced a card that was already installed in the computer and you removed the top of the retention mechanism, you can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any drivers required for information about the card's cable connections. retention...
www.dell.com | support.dell.com 8 If you replaced a card that was already installed in the computer and you removed the top of the retention mechanism, you can prevent the computer cover from closing properly or cause damage to the equipment. 11 Connect any drivers required for information about the card's cable connections. retention...