Setup and Quick Reference Guide
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For more information about your computer. Dell™ Vostro™ 420/220/220s Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models: DCSCLF, DCSCMF, DCSCSF www.dell.com | support.dell.com
For more information about your computer. Dell™ Vostro™ 420/220/220s Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models: DCSCLF, DCSCMF, DCSCSF www.dell.com | support.dell.com
Setup and Quick Reference Guide
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Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Vostro 220s Back View 28 Vostro 220s Back Panel Connectors 29 4 Specifications 31 5 Troubleshooting 39 Tools 39 Power Lights 39 Beep Codes 39 Error Messages 41 System Messages 46 Troubleshooting Software and Hardware Problems 47 Dell Diagnostics 48 Troubleshooting Tips 50 Power Problems 50 Memory Problems 51 Lockups and Software Problems 52 Dell Technical Update Service 54 Dell Support Utility 55 6 Reinstalling Software 57 Drivers 57 Identifying Drivers 57 Reinstalling Drivers and Utilities 58 4 Contents
Setup and Quick Reference Guide
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Restoring Your Operating System 60 Using Microsoft® Windows® System Restore . . . 60 Using Dell™ Factory Image Restore 62 Using the Operating System Media 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 DellConnect 66 Online Services 66 AutoTech Service 67 Automated Order-Status Service 68 Problems With Your Order 68 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
Restoring Your Operating System 60 Using Microsoft® Windows® System Restore . . . 60 Using Dell™ Factory Image Restore 62 Using the Operating System Media 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 DellConnect 66 Online Services 66 AutoTech Service 67 Automated Order-Status Service 68 Problems With Your Order 68 Product Information 68 Returning Items for Warranty Repair or Credit . . . . . 68 Before You Call 69 Contacting Dell 71 Index 73 Contents 5
Setup and Quick Reference Guide
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... with your computer. Contents • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and... documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on your computer. Operating System ...
... with your computer. Contents • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and... documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on your computer. Operating System ...
Setup and Quick Reference Guide
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...remove and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your computer. Document/Media/Label Contents Safety, Regulatory... information • Terms and Conditions (U.S. Microsoft® Windows® License Label Your Microsoft Windows License is available at support.dell.com. For additional regulatory information, see the Regulatory Compliance Homepage on your computer. • Using and maintaining devices •...
...remove and replace parts The Service Manual for your computer can be found at support.dell.com. • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide • About your computer. Document/Media/Label Contents Safety, Regulatory... information • Terms and Conditions (U.S. Microsoft® Windows® License Label Your Microsoft Windows License is available at support.dell.com. For additional regulatory information, see the Regulatory Compliance Homepage on your computer. • Using and maintaining devices •...
Setup and Quick Reference Guide
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...) and click OK. 3 On the Files and Settings Transfer Wizard welcome screen, click Next. 4 On the Which computer is this procedure, search support.dell.com for transferring your settings and files and click Next. Follow the instructions on the new computer, click Next. 2 On the Where are the ...Next. screen, select the method you chose for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: For more information about this ? To transfer data to the new ...
...) and click OK. 3 On the Files and Settings Transfer Wizard welcome screen, click Next. 4 On the Which computer is this procedure, search support.dell.com for transferring your settings and files and click Next. Follow the instructions on the new computer, click Next. 2 On the Where are the ...Next. screen, select the method you chose for document #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft® Windows® XP Operating System?). NOTE: For more information about this ? To transfer data to the new ...
Setup and Quick Reference Guide
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.... Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of 10/100/1000 Mbps communication Memory Type Memory connectors Memory modules supported DDR2 800 MHz SDRAM (DDR2 667 MHz capable) Vostro 420: four Vostro 220/220s: two 512 MB, 1 GB, or 2 GB Specifications 31
.... Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of 10/100/1000 Mbps communication Memory Type Memory connectors Memory modules supported DDR2 800 MHz SDRAM (DDR2 667 MHz capable) Vostro 420: four Vostro 220/220s: two 512 MB, 1 GB, or 2 GB Specifications 31
Setup and Quick Reference Guide
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Video Type: Integrated Intel GMA X4500HD Discrete supports dual independent displays NOTE: Support for discrete graphics option via PCIe x16 graphics card slot. Audio Type Realtek ALC662 (5.1 Channel audio) Expansion Bus Bus type Bus speed PCI 2.3 PCI Express 2.0 (... NOTE: Due to the unique architecture of the Intel Core2 Quad processor, your system board and power supply must be included when upgrading processors. NOTE: Supports Blu-Ray 1.1 playback and Dynamic Video Memory Technology (DVMT).
Video Type: Integrated Intel GMA X4500HD Discrete supports dual independent displays NOTE: Support for discrete graphics option via PCIe x16 graphics card slot. Audio Type Realtek ALC662 (5.1 Channel audio) Expansion Bus Bus type Bus speed PCI 2.3 PCI Express 2.0 (... NOTE: Due to the unique architecture of the Intel Core2 Quad processor, your system board and power supply must be included when upgrading processors. NOTE: Supports Blu-Ray 1.1 playback and Dynamic Video Memory Technology (DVMT).
Setup and Quick Reference Guide
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... all modules without error. 2 If available, install good memory of the same type into your computer see your Service Manual at support.dell.com), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you are installing are detected...failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you have two or more memory modules are compatible with your computer (see your ...
... all modules without error. 2 If available, install good memory of the same type into your computer see your Service Manual at support.dell.com), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you are installing are detected...failure 4 RAM Read/Write 1 Ensure that no special memory failure module/memory connector placement requirements exist (see your Service Manual at support.dell.com). 2 Verify that the memory modules that you have two or more memory modules are compatible with your computer (see your ...
Setup and Quick Reference Guide
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...time clock 1 Replace the battery (see the Regulatory Compliance Homepage at support.dell.com). C A C H E D I S A B L E D D U E T O F A I A R Y DEVICE FAILURE - Contact Dell (see "Contacting Dell" on page 71). The hard drive cannot read the safety information...R F A I L A B L E M E M O R Y - See your Service Manual failure. For additional safety best practices information, see your Service Manual at support.dell.com for the operating system or the program that was running when the message appeared. For an external mouse, check the cable connection. The CD...
...time clock 1 Replace the battery (see the Regulatory Compliance Homepage at support.dell.com). C A C H E D I S A B L E D D U E T O F A I A R Y DEVICE FAILURE - Contact Dell (see "Contacting Dell" on page 71). The hard drive cannot read the safety information...R F A I L A B L E M E M O R Y - See your Service Manual failure. For additional safety best practices information, see your Service Manual at support.dell.com for the operating system or the program that was running when the message appeared. For an external mouse, check the cable connection. The CD...
Setup and Quick Reference Guide
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... down the computer, reinstall the hard drive, and restart the computer. Take the appropriate action. See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the hard...
... down the computer, reinstall the hard drive, and restart the computer. Take the appropriate action. See your Service Manual at support.dell.com for more information. See your Service Manual at support.dell.com for example, Printer out of memory recorded in nonvolatile memory (NVRAM) does not match the memory installed in the hard...
Setup and Quick Reference Guide
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... CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - Correct the appropriate options in the Dell Diagnostics (see your Service Manual at support.dell.com for more information. K E Y B O A R D D A T A L I N E F A I L U R E - Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. INSERT BOOTABLE MEDIA - K E Y B O A R D S T U C K KEY F A I L U R E - Run the...
... CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM - Correct the appropriate options in the Dell Diagnostics (see your Service Manual at support.dell.com for more information. K E Y B O A R D D A T A L I N E F A I L U R E - Run the Hard Disk Drive tests in the Dell Diagnostics (see your Service Manual at support.dell.com), and boot the computer from a CD. INSERT BOOTABLE MEDIA - K E Y B O A R D S T U C K KEY F A I L U R E - Run the...
Setup and Quick Reference Guide
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... A chip on page 71). EXIT SOME PROGRAMS AND TRY AGAIN - A memory module may be faulty or improperly seated. See your Service Manual at support.dell.com for more information. M EMORY A L L O C A T I L A B L E - MEMORY DATA LINE FAILURE AT ADDRESS, ...READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. See your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. A memory module may be faulty or improperly seated. Reinstall the memory ...
... A chip on page 71). EXIT SOME PROGRAMS AND TRY AGAIN - A memory module may be faulty or improperly seated. See your Service Manual at support.dell.com for more information. M EMORY A L L O C A T I L A B L E - MEMORY DATA LINE FAILURE AT ADDRESS, ...READ VALUE EXPECTING VALUE - A memory module may be faulty or improperly seated. See your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. A memory module may be faulty or improperly seated. Reinstall the memory ...
Setup and Quick Reference Guide
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...8594; Programs→ Programs and Features. 2 Select the program you want to charge the battery. Connect your Service Manual at support.dell.com). The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE - O F- System configuration settings ...utility to restore the data by entering the system Troubleshooting 45 See Windows Help and Support for installation instructions. OPTIONAL R O M B A D CHECKSUM - OP E R A T I N G S YS T E M N O T F O U N D - Contact Dell (see "Contacting Dell" on the hard drive. SECTOR NOT FOUND - SEEK ERROR - TI M E- ...
...8594; Programs→ Programs and Features. 2 Select the program you want to charge the battery. Connect your Service Manual at support.dell.com). The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE - O F- System configuration settings ...utility to restore the data by entering the system Troubleshooting 45 See Windows Help and Support for installation instructions. OPTIONAL R O M B A D CHECKSUM - OP E R A T I N G S YS T E M N O T F O U N D - Contact Dell (see "Contacting Dell" on the hard drive. SECTOR NOT FOUND - SEEK ERROR - TI M E- ...
Setup and Quick Reference Guide
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... running out of charge. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I N P R O T E C T E D M O D E - X : \ I S N O T A C C E S S I C A L L Y L O W - OF -D A Y CLOCK STOPPED - If the message reappears, contact Dell (see your Service Manual at support.dell.com). WA R N I N G : B A T T E R Y I S C R I T I B L E . O F - System Messages NOTE: If the message you received is running when the message appeared. setup program, then immediately exit the program...
... running out of charge. FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D E L L TE C H N I N P R O T E C T E D M O D E - X : \ I S N O T A C C E S S I C A L L Y L O W - OF -D A Y CLOCK STOPPED - If the message reappears, contact Dell (see your Service Manual at support.dell.com). WA R N I N G : B A T T E R Y I S C R I T I B L E . O F - System Messages NOTE: If the message you received is running when the message appeared. setup program, then immediately exit the program...
Setup and Quick Reference Guide
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... be malfunctioning or system board failure (see your Service Manual at support.dell.com). Troubleshooting 47 Possible hard drive failure during the operating system setup or is correct (see "Contacting Dell" on page 71 for assistance). KEYBOARD FAILURE - Use external power...: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. NOTICE - N O B O O T D E V I L U R E - See your Service Manual at support.dell.com. USB OVER CURRENT ERROR - Troubleshooting Software and Hardware Problems If a device is...
... be malfunctioning or system board failure (see your Service Manual at support.dell.com). Troubleshooting 47 Possible hard drive failure during the operating system setup or is correct (see "Contacting Dell" on page 71 for assistance). KEYBOARD FAILURE - Use external power...: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in BIOS setup. NOTICE - N O B O O T D E V I L U R E - See your Service Manual at support.dell.com. USB OVER CURRENT ERROR - Troubleshooting Software and Hardware Problems If a device is...
Setup and Quick Reference Guide
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... If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to review your computer's configuration information, and ensure that the device that you begin . See your computer. For additional safety best practices information, see "...
... If you experience a problem with your computer, perform the checks in Lockups and Software Problems (see the Regulatory Compliance Homepage at support.dell.com to review your computer's configuration information, and ensure that the device that you begin . See your computer. For additional safety best practices information, see "...
Setup and Quick Reference Guide
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... safety information that shipped with another device, such as a lamp. 50 Troubleshooting For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the device is working by testing it with your computer. NOTE: The procedures in... this document were written for the Windows default view, so they may help support personnel to diagnose and fix the problem(s). • If an error message occurs in a program, see your Service Manual at www...
... safety information that shipped with another device, such as a lamp. 50 Troubleshooting For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). • If a device does not work, ensure that the device is working by testing it with your computer. NOTE: The procedures in... this document were written for the Windows default view, so they may help support personnel to diagnose and fix the problem(s). • If an error message occurs in a program, see your Service Manual at www...
Setup and Quick Reference Guide
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...receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices ...and powered on the keyboard, move the mouse, or press the power button to the system board connector (see your Service Manual at support.dell.com). IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING - • Ensure that the display is connected and powered ...
...receiving electrical power, a device might be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see your Service Manual at support.dell.com). • Remove and then reinstall any of interference are: • Power, keyboard, and mouse extension cables • Too many devices ...and powered on the keyboard, move the mouse, or press the power button to the system board connector (see your Service Manual at support.dell.com). IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING - • Ensure that the display is connected and powered ...
Setup and Quick Reference Guide
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...8226; Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer, see "Memory" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). Lockups and Software Problems CAUTION: ...are using to ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). • Ensure that resolves the problem. • See the ...
...8226; Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer, see "Memory" on page 31. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). Lockups and Software Problems CAUTION: ...are using to ensure that shipped with the memory. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 48). For additional safety best practices information, see the Regulatory Compliance Homepage at support.dell.com). • Ensure that resolves the problem. • See the ...