Monitor Users Guide
Page 3
... Monitor specifications 14 Resolution specifications 16 Preset display modes 16 DP Multi-Stream Transport (MST) modes 17 USB-C Multi-Stream Transport (MST) modes 17 Electrical specifications 18 Physical characteristics 19 Environmental characteristics 20 Pin assignments 21 Plug-and-Play 28 LCD monitor quality and pixel policy 28 Maintenance guidelines 29 Damage to monitor through incorrect cleaning methods 29 Setting up the monitor 30 Connecting the stand 30 Using the tilt, swivel, and vertical...
... Monitor specifications 14 Resolution specifications 16 Preset display modes 16 DP Multi-Stream Transport (MST) modes 17 USB-C Multi-Stream Transport (MST) modes 17 Electrical specifications 18 Physical characteristics 19 Environmental characteristics 20 Pin assignments 21 Plug-and-Play 28 LCD monitor quality and pixel policy 28 Maintenance guidelines 29 Damage to monitor through incorrect cleaning methods 29 Setting up the monitor 30 Connecting the stand 30 Using the tilt, swivel, and vertical...
Monitor Users Guide
Page 4
... 46 Connecting the monitor for USB-C 47 Securing your monitor using Kensington lock (optional 49 Removing the monitor stand 50 Wall mounting (optional 51 Operating the monitor 52 Power on the monitor 52 Using the joystick control 52 Using the menu launcher 53 Front‑panel button 55 Using the main menu 56 Using the OSD lock function 72 Initial setup 75 OSD warning messages 76 Setting the maximum resolution 79 Multi-Monitor Sync (MMS 80 Setting Multi-Monitor Sync (MMS 81 Troubleshooting 82 Self...
... 46 Connecting the monitor for USB-C 47 Securing your monitor using Kensington lock (optional 49 Removing the monitor stand 50 Wall mounting (optional 51 Operating the monitor 52 Power on the monitor 52 Using the joystick control 52 Using the menu launcher 53 Front‑panel button 55 Using the main menu 56 Using the OSD lock function 72 Initial setup 75 OSD warning messages 76 Setting the maximum resolution 79 Multi-Monitor Sync (MMS 80 Setting Multi-Monitor Sync (MMS 81 Troubleshooting 82 Self...
Monitor Users Guide
Page 8
The monitor features include: • 75.62 cm (30.0 in.) active area display (Measured diagonally) 2560 x 1600 (16:10) resolution, plus full-screen support for lower resolutions. • Wide viewing angles with 100% sRGB with an average Delta E USB-C Gen2 PD3.0 cable • Quick Setup Guide • Safety, Environmental, and Regulatory QSG Information • Factory Calibration Report Product features The Dell UltraSharp U3023E monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight.
The monitor features include: • 75.62 cm (30.0 in.) active area display (Measured diagonally) 2560 x 1600 (16:10) resolution, plus full-screen support for lower resolutions. • Wide viewing angles with 100% sRGB with an average Delta E USB-C Gen2 PD3.0 cable • Quick Setup Guide • Safety, Environmental, and Regulatory QSG Information • Factory Calibration Report Product features The Dell UltraSharp U3023E monitor has an active matrix, Thin-Film Transistor (TFT), Liquid Crystal Display (LCD), and LED backlight.
Monitor Users Guide
Page 36
... instructions. NOTE: U3023E default setting is DisplayPort 1.4. Connecting the HDMI Cable (optional) 36 | Setting up the monitor No image when using DP connection to the PC to product specific problems - Please refer to change default setting. To connect your monitor to the computer: 1. Connect the DisplayPort or USB cable, and the USB-C cable from the OSD Menu on your monitor and then turn on your computer. Turn on your monitor. 4. A DisplayPort 1.1 Graphic card may not display normally. Select the correct input source from your monitor...
... instructions. NOTE: U3023E default setting is DisplayPort 1.4. Connecting the HDMI Cable (optional) 36 | Setting up the monitor No image when using DP connection to the PC to product specific problems - Please refer to change default setting. To connect your monitor to the computer: 1. Connect the DisplayPort or USB cable, and the USB-C cable from the OSD Menu on your monitor and then turn on your computer. Turn on your monitor. 4. A DisplayPort 1.1 Graphic card may not display normally. Select the correct input source from your monitor...
Monitor Users Guide
Page 39
Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function NOTE: The maximum number of supported U3023E via MST is subjected to "product specific problems -No image when using DP out connector. Connecting the Monitor for RJ45 Cable (optional) Setting up the monitor | 39 NOTE: Remove the rubber plug when using USB-C MST". Please refer to the bandwith of the USB-C source.
Connecting the Monitor for USB-C Multi-Stream Transport (MST) Function NOTE: The maximum number of supported U3023E via MST is subjected to "product specific problems -No image when using DP out connector. Connecting the Monitor for RJ45 Cable (optional) Setting up the monitor | 39 NOTE: Remove the rubber plug when using USB-C MST". Please refer to the bandwith of the USB-C source.
Monitor Users Guide
Page 59
... preset color mode. NOTE: Saturation adjustment is available only for Movie and Game mode. Resets your monitor's color settings to a computer or a media player that supports RGB output. • YCbCr: Select this function. Operating the monitor | 59 UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Preset Modes Input Color Format Reset Color RGB YCbCr Exit Hue Saturation Reset Color Use joystick Up or Down to adjust the Hue from 0 to adjust the Red, Green, and Blue values...
... preset color mode. NOTE: Saturation adjustment is available only for Movie and Game mode. Resets your monitor's color settings to a computer or a media player that supports RGB output. • YCbCr: Select this function. Operating the monitor | 59 UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Preset Modes Input Color Format Reset Color RGB YCbCr Exit Hue Saturation Reset Color Use joystick Up or Down to adjust the Hue from 0 to adjust the Red, Green, and Blue values...
Monitor Users Guide
Page 72
... any control button will display the lock icon . 72 | Operating the monitor Are you sure you want to lock the button(s). 1. To unlock the Button, refer to lock buttons. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Language Rotation Transparency Timer Lock Reset Menu Menu Buttons Power Button Menu + Power Buttons Disable Exit The following options. Select Yes to the User's Guide. Select one of the following message appears. Yes No 2. Using the OSD lock function You can lock the front-panel control buttons...
... any control button will display the lock icon . 72 | Operating the monitor Are you sure you want to lock the button(s). 1. To unlock the Button, refer to lock buttons. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Language Rotation Transparency Timer Lock Reset Menu Menu Buttons Power Button Menu + Power Buttons Disable Exit The following options. Select Yes to the User's Guide. Select one of the following message appears. Yes No 2. Using the OSD lock function You can lock the front-panel control buttons...
Monitor Users Guide
Page 82
... self-test mode, the power LED remains white. No DP Cable The display will go into Standby Mode in 4 minutes. Turn on -screen (against a black background), if the monitor cannot sense a video signal and is functioning properly. If your computer and the monitor. 2. www.dell.com/U3023E or No USB-C Cable The display will go into Standby Mode in 4 minutes. To ensure proper Self-test operation, remove all digital and the analog cables from...
... self-test mode, the power LED remains white. No DP Cable The display will go into Standby Mode in 4 minutes. Turn on -screen (against a black background), if the monitor cannot sense a video signal and is functioning properly. If your computer and the monitor. 2. www.dell.com/U3023E or No USB-C Cable The display will go into Standby Mode in 4 minutes. To ensure proper Self-test operation, remove all digital and the analog cables from...
Monitor Users Guide
Page 83
... screen is displayed. 4. Check the video card and computer. Select OSD items of the screen). 2. Observe if the screen has any abnormalities or defects. Troubleshooting | 83 Ensure that helps you determine if the screen abnormality you use the previous procedure, check your video controller and computer, because your computer and video card. Turn off your computer and the monitor. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service...
... screen is displayed. 4. Check the video card and computer. Select OSD items of the screen). 2. Observe if the screen has any abnormalities or defects. Troubleshooting | 83 Ensure that helps you determine if the screen abnormality you use the previous procedure, check your video controller and computer, because your computer and video card. Turn off your computer and the monitor. UltraSharp 30 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service...
Monitor Users Guide
Page 85
... the video cable connecting the monitor to determine if the intermittent problem occurs in self-test mode. a long period of screen idle time. Missing Color Picture missing color • Perform monitor self-test. • Ensure that the video cable connecting the malfunctions on monitor to the computer is secure. • Check for appears on image displayed Windows Power Options or Mac Energy Saver the monitor for bent or broken pins in the video cable connector.
... the video cable connecting the monitor to determine if the intermittent problem occurs in self-test mode. a long period of screen idle time. Missing Color Picture missing color • Perform monitor self-test. • Ensure that the video cable connecting the malfunctions on monitor to the computer is secure. • Check for appears on image displayed Windows Power Options or Mac Energy Saver the monitor for bent or broken pins in the video cable connector.
Monitor Users Guide
Page 86
... in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in the Display menu OSD. • Reset the monitor to factory settings. • Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the screen No Input Signal when user controls are pressed No picture, the LED light is white The picture does not fill the entire screen No image when using DP connection to...
... in the power saving mode by moving the mouse or pressing any key on the keyboard. • Check whether the signal cable is plugged in the Display menu OSD. • Reset the monitor to factory settings. • Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the screen No Input Signal when user controls are pressed No picture, the LED light is white The picture does not fill the entire screen No image when using DP connection to...
Monitor Users Guide
Page 87
... you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged. • USB-C input, Go to OSD menu, under Display Info check the Link Rate is HBR2 or HBR3, if Link Rate is HBR2, suggest to use USB-C to DP cable to turn on MST. • Do not toggle Off/On the power button when network is connected, keeps the power button...
... you use only Dell approved adapter or the adapter that comes with the product. • Ensure that the USB-C cable is not damaged. • USB-C input, Go to OSD menu, under Display Info check the Link Rate is HBR2 or HBR3, if Link Rate is HBR2, suggest to use USB-C to DP cable to turn on MST. • Do not toggle Off/On the power button when network is connected, keeps the power button...
Monitor Users Guide
Page 90
... work on DDM • Set Multi-Monitor Sync (MMS) turn off • Or adjust Brightness/contrast through OSD U3023E as 2nd monitor no displayed image when 1st monitor with USB-C cable connected to Nvidia Graphic Card (DSC Enable) with Salomon docking Two monitors • In the BIOS menu set to disable" discrete connected in graphics controller direct output mode" Daisy chain, • Without docking 2nd monitor U3023E no displayed image when set MST On and USB-C Prioritization (High Data Speed) 90 | Troubleshooting
... work on DDM • Set Multi-Monitor Sync (MMS) turn off • Or adjust Brightness/contrast through OSD U3023E as 2nd monitor no displayed image when 1st monitor with USB-C cable connected to Nvidia Graphic Card (DSC Enable) with Salomon docking Two monitors • In the BIOS menu set to disable" discrete connected in graphics controller direct output mode" Daisy chain, • Without docking 2nd monitor U3023E no displayed image when set MST On and USB-C Prioritization (High Data Speed) 90 | Troubleshooting
Monitor Users Guide
Page 93
... the computer. • Certain USB devices such as possible from the USB 3.0 port. functionalities Troubleshooting | 93 USB is slow. Super speed USB 3.2 Gen2 peripherals working slowly or not working • Reconnect the upstream cable to the computer directly. Universal Serial Bus (USB) specific problems Specific symptoms What you experience Possible solutions USB interface is USB peripherals • Check that your display is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.
... the computer. • Certain USB devices such as possible from the USB 3.0 port. functionalities Troubleshooting | 93 USB is slow. Super speed USB 3.2 Gen2 peripherals working slowly or not working • Reconnect the upstream cable to the computer directly. Universal Serial Bus (USB) specific problems Specific symptoms What you experience Possible solutions USB interface is USB peripherals • Check that your display is USB 3.0-capable. • Some computers have USB 3.0, USB 2.0, and USB 1.1 ports.
Display Manager Users Guide
Page 4
UltraSharp 30 Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color Display LCD Conditioning O Firmware PIP/PBP USB Service Tag Self-Diagnosic Menu Reset Others Personalize Factory Reset Others Exit 4 | Overview Ensure DDC/CI is a Microsoft Windows application used to manage a monitor or a group of automatic settings, energy management, window organization, image rotation, and other features on selected Dell monitors. It allows manual adjustment of the displayed image, assignment of monitors. Overview Dell Display Manager is enabled in the ...
UltraSharp 30 Monitor Brightness/Contrast Display Info Input Source DDC/CI On Color Display LCD Conditioning O Firmware PIP/PBP USB Service Tag Self-Diagnosic Menu Reset Others Personalize Factory Reset Others Exit 4 | Overview Ensure DDC/CI is a Microsoft Windows application used to manage a monitor or a group of automatic settings, energy management, window organization, image rotation, and other features on selected Dell monitors. It allows manual adjustment of the displayed image, assignment of monitors. Overview Dell Display Manager is enabled in the ...
Display Manager on Mac Users Guide
Page 18
Select a target window size to split the screen to enable the split screen function on the PIP/PBP mode... (Picture-in-Picture/Picture-by-Picture) icon to suit your need. 18 │ Managing multiple video inputs Selecting PIP/PBP mode 1. Click on supported models. 2.
Select a target window size to split the screen to enable the split screen function on the PIP/PBP mode... (Picture-in-Picture/Picture-by-Picture) icon to suit your need. 18 │ Managing multiple video inputs Selecting PIP/PBP mode 1. Click on supported models. 2.
Monitor Simplified Service Manual
Page 15
... selected input, one of the computer. To ensure proper Self-Test operation, remove all digital and the analog cables from the back of the dialogs shown below will go into Standby Mode in self-test mode, the power LED remains white. Turn on -screen (against a black background), if the monitor cannot sense a video signal and is functioning properly. www.dell.com/U3023E/U2723QE/U3223QE or No HDMI Cable The display will...
... selected input, one of the computer. To ensure proper Self-Test operation, remove all digital and the analog cables from the back of the dialogs shown below will go into Standby Mode in self-test mode, the power LED remains white. Turn on -screen (against a black background), if the monitor cannot sense a video signal and is functioning properly. www.dell.com/U3023E/U2723QE/U3223QE or No HDMI Cable The display will...
Monitor Simplified Service Manual
Page 16
... screen is displayed. Check the video card and computer. Ensure that helps you determine if the screen abnormality you do not detect any defects or abnormalities. 7. Observe if the screen has any abnormalities or defects. The test is complete when a text screen is displayed. 4. UltraSharp 30/27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostics Reset Others Factory Reset...
... screen is displayed. Check the video card and computer. Ensure that helps you determine if the screen abnormality you do not detect any defects or abnormalities. 7. Observe if the screen has any abnormalities or defects. The test is complete when a text screen is displayed. 4. UltraSharp 30/27/32 Monitor Brightness/Contrast Input Source Color Display PIP/PBP USB Menu Personalize Others Display Info DDC/CI LCD Conditioning Firmware Service Tag Self-Diagnostics Reset Others Factory Reset...
Monitor Simplified Service Manual
Page 18
... Color Picture color not good • Try different Preset Modes in Color settings OSD. • Adjust R/G/B value under Custom Color in Windows Power Options or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. These can be adjusted in Color menu OSD. • Change the Input Color Format to turn off and is secure. • Check for a long period of time Faint shadow from the static image displayed appears on the screen • Set the screen to RGB or...
... Color Picture color not good • Try different Preset Modes in Color settings OSD. • Adjust R/G/B value under Custom Color in Windows Power Options or Mac Energy Saver setting. • Alternatively, use a dynamically changing screensaver. These can be adjusted in Color menu OSD. • Change the Input Color Format to turn off and is secure. • Check for a long period of time Faint shadow from the static image displayed appears on the screen • Set the screen to RGB or...
Monitor Simplified Service Manual
Page 19
... plugged in the Display menu OSD. • Reset the monitor to DP 1.1a. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select joystick key for 8 seconds to change the monitor setting from DP 1.4 to factory settings. • Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the front panel No Input Signal when user controls...
... plugged in the Display menu OSD. • Reset the monitor to DP 1.1a. Download and install the latest graphics card driver. • Some DP 1.1a graphics card cannot support DP 1.4 monitors. Go to OSD menu, under Input Source selection, press and hold DP select joystick key for 8 seconds to change the monitor setting from DP 1.4 to factory settings. • Turn off the monitor, unplug the monitor power cable, plug it back, and then turn on the front panel No Input Signal when user controls...
