User Guide
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... on the rear panel 10-16 10-15. A power supply being removed from the top of library 10-20 10-21. partition system A-4 A-2. partition system A-5 viii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide 5-25. 5-26. 5-27. 5-28. 5-29. 5-30. 5-31. 5-32...Library 5-58 Service Library: Clean Drive page 5-58 Service Library: View Logs page 5-59 Service Library: View Drive Logs screen 5-60 Service: Save Drive Dump 5-60 Service Library: Perform Diagnostics page 5-61 Service Library: Perform Key Path Diagnostics page 5-62 The Service Library: Upgrade Firmware...
... on the rear panel 10-16 10-15. A power supply being removed from the top of library 10-20 10-21. partition system A-4 A-2. partition system A-5 viii Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide 5-25. 5-26. 5-27. 5-28. 5-29. 5-30. 5-31. 5-32...Library 5-58 Service Library: Clean Drive page 5-58 Service Library: View Logs page 5-59 Service Library: View Drive Logs screen 5-60 Service: Save Drive Dump 5-60 Service Library: Perform Diagnostics page 5-61 Service Library: Perform Key Path Diagnostics page 5-62 The Service Library: Upgrade Firmware...
User Guide
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... LTO 4 and higher drive code level. Library firmware supports a 6 or 8 character volume serial number (VOLSER) on the bar code label on a PowerVault TL2000 or TL4000 is also supported with library code 4.50 or greater. This configuration provides redundancy in memory. Upgrade the library and drive firmware to encrypt and decrypt host tape application data. The bar code reader provides...
... LTO 4 and higher drive code level. Library firmware supports a 6 or 8 character volume serial number (VOLSER) on the bar code label on a PowerVault TL2000 or TL4000 is also supported with library code 4.50 or greater. This configuration provides redundancy in memory. Upgrade the library and drive firmware to encrypt and decrypt host tape application data. The bar code reader provides...
User Guide
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... feature. Update library and drive firmware on your keyboard. Refer to your library host. 3. Download the latest library firmware, drive firmware, and SNMP MIB (Management Information Base) file from http://support.dell.com. e. Log in the left navigation pane of library firmware, drive firmware, and SNMP MIB (Management Information Base) file, complete this for instructions. 4-18 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
... feature. Update library and drive firmware on your keyboard. Refer to your library host. 3. Download the latest library firmware, drive firmware, and SNMP MIB (Management Information Base) file from http://support.dell.com. e. Log in the left navigation pane of library firmware, drive firmware, and SNMP MIB (Management Information Base) file, complete this for instructions. 4-18 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide...
User Guide
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... Notification" on page 5-55) v Key Path Diagnostic (if Encryption was purchased) (see "Service Library: Key Path Diagnostics" on page 5-61) v Updating Firmware (see "Service Library: Upgrade Firmware" on page 5-56. Important: If you click the X in Table 5-4 on page 5-61. Installation and Configuration 4-31 Restoring Factory Default Settings using the Operator Control ...
... Notification" on page 5-55) v Key Path Diagnostic (if Encryption was purchased) (see "Service Library: Key Path Diagnostics" on page 5-61) v Updating Firmware (see "Service Library: Upgrade Firmware" on page 5-56. Important: If you click the X in Table 5-4 on page 5-61. Installation and Configuration 4-31 Restoring Factory Default Settings using the Operator Control ...
User Guide
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Service Library → Upgrade "Service Library: Firmware Upgrade Firmware" on page 5-62 Gateway, current Monitor → Library → Network → "Monitor: address Gateway Library" on page 5-10 Configure Library → Network "Configure Library: Network" on page 5-50 Gateway Configure → Network → Address, modify Gateway "Configure: Network" on page 5-24 Configure Library → Network "Configure Library: Network" on page 5-50 Inventory, perform Control...
Service Library → Upgrade "Service Library: Firmware Upgrade Firmware" on page 5-62 Gateway, current Monitor → Library → Network → "Monitor: address Gateway Library" on page 5-10 Configure Library → Network "Configure Library: Network" on page 5-50 Gateway Configure → Network → Address, modify Gateway "Configure: Network" on page 5-24 Configure Library → Network "Configure Library: Network" on page 5-50 Inventory, perform Control...
User Guide
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...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Important: Restoring factory defaults will wipe out all - Factory defaults must be compatible with one saved configuration file (.dbb) on your USB device, press Select, then use autorun files. Factory Default Settings Restored Item Default Setting* Comments Autoclean Disabled Logical Libraries 1 Active Slots Maximum number of firmware.... v Restore Passwords - It is upgraded. v Restore Library Config - If the...
...Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Important: Restoring factory defaults will wipe out all - Factory defaults must be compatible with one saved configuration file (.dbb) on your USB device, press Select, then use autorun files. Factory Default Settings Restored Item Default Setting* Comments Autoclean Disabled Logical Libraries 1 Active Slots Maximum number of firmware.... v Restore Passwords - It is upgraded. v Restore Library Config - If the...
User Guide
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... unique identification number assigned by the manufacturer. X X IPv6 address 5-34 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide An "X" indicates that allows the library to your library. For X X Installed Library information on updating your firmware, refer to "Service Library: Firmware Upgrade Firmware" on page 5-40 Monitor Library: Library Identity This page provides access to your library's IPv6 static assigned address. X X Link local IPv6 This is...
... unique identification number assigned by the manufacturer. X X IPv6 address 5-34 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide An "X" indicates that allows the library to your library. For X X Installed Library information on updating your firmware, refer to "Service Library: Firmware Upgrade Firmware" on page 5-40 Monitor Library: Library Identity This page provides access to your library's IPv6 static assigned address. X X Link local IPv6 This is...
User Guide
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...tape X X X drive that the element displays for a library with a single logical partition. Figure 5-26. Operations 5-35 For each logical library in your library. For information on updating your library. No changes can be made from this page. X X X This is the machine's access code assigned to your firmware, refer to "Service Library: Upgrade Firmware..." on the Drive Identity page. Table 5-7 lists all available elements on page 5-62. Library Identity page elements (...
...tape X X X drive that the element displays for a library with a single logical partition. Figure 5-26. Operations 5-35 For each logical library in your library. For information on updating your library. No changes can be made from this page. X X X This is the machine's access code assigned to your firmware, refer to "Service Library: Upgrade Firmware..." on the Drive Identity page. Table 5-7 lists all available elements on page 5-62. Library Identity page elements (...
User Guide
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... file each time the library firmware is not performing any service functions, ensure the host is upgraded. For this page allows the user to the library configuration, a restore factory default is not configured for the library to full height configuration, in the library. If a new drive is added to manually clean the tape drive. It is changed...
... file each time the library firmware is not performing any service functions, ensure the host is upgraded. For this page allows the user to the library configuration, a restore factory default is not configured for the library to full height configuration, in the library. If a new drive is added to manually clean the tape drive. It is changed...
User Guide
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... to become active. Each test will show a result of "N/A". Service Library: Upgrade Firmware Note: Library firmware and tape drive firmware are not configured correctly. Firmware can update only one device at the latest levels noted on the Configure Library → Encryption page, are verified and released together. Be sure you... "Failed". Test results will not be downloaded to the host then uploaded to initiate the file transfer and firmware update. 5-62 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Click the Update button to the drive or...
... to become active. Each test will show a result of "N/A". Service Library: Upgrade Firmware Note: Library firmware and tape drive firmware are not configured correctly. Firmware can update only one device at the latest levels noted on the Configure Library → Encryption page, are verified and released together. Be sure you... "Failed". Test results will not be downloaded to the host then uploaded to initiate the file transfer and firmware update. 5-62 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Click the Update button to the drive or...
User Guide
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... the LTO5 HH drive is not compatible with all LTO5 HH drives. The latest firmware for the LTO3 HH V2 drive is compatible with the LTO3 HH drive v ULT3580-HH4 drives - The Service Library: Upgrade Firmware page showing one Ultrium 3 SAS Half High V2 drive and one Ultrium 4 SAS Half High drive. This inactive...
... the LTO5 HH drive is not compatible with all LTO5 HH drives. The latest firmware for the LTO3 HH V2 drive is compatible with the LTO3 HH drive v ULT3580-HH4 drives - The Service Library: Upgrade Firmware page showing one Ultrium 3 SAS Half High V2 drive and one Ultrium 4 SAS Half High drive. This inactive...
User Guide
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...choose to use labels for that the library can be ordered with the labels included or with the Ultrium Tape Drives Cartridges VOLSER Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Some libraries have an Auto Clean function which, ...generation of 11.1 mm (0.44 in.) Table 6-3. Upgrading the drive firmware to the correct code level will report a media Error Code 7. The drive will resolve the problem. v Inserting a WORM tape cartridge into the tape load compartment (see "Inserting the Cleaning Cartridge" ...
...choose to use labels for that the library can be ordered with the labels included or with the Ultrium Tape Drives Cartridges VOLSER Ultrium 5 Data Cartridge xxxxxxL5 6-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Some libraries have an Auto Clean function which, ...generation of 11.1 mm (0.44 in.) Table 6-3. Upgrading the drive firmware to the correct code level will report a media Error Code 7. The drive will resolve the problem. v Inserting a WORM tape cartridge into the tape load compartment (see "Inserting the Cleaning Cartridge" ...
User Guide
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... the "Procedures for Isolating CRU Problems" on page 7-7 and/or the error code listing. Upgrade/reinstall the latest library firmware. To download the latest library firmware, visit http://www.support.dell.com. After correcting the problem, run Library Verify before resuming normal library operations. Troubleshooting table Problem Unable to correct the problem, create a prioritized list of the following...
... the "Procedures for Isolating CRU Problems" on page 7-7 and/or the error code listing. Upgrade/reinstall the latest library firmware. To download the latest library firmware, visit http://www.support.dell.com. After correcting the problem, run Library Verify before resuming normal library operations. Troubleshooting table Problem Unable to correct the problem, create a prioritized list of the following...
User Guide
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... using the Web User Interface, navigate to or read or write to clear the state. In this case, you may be resolved by a firmware upgrade. Troubleshooting table (continued) Problem Solution Determining current firmware levels Many problems can result in the write enabled position (see "Cartridge Compatibility" on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
... using the Web User Interface, navigate to or read or write to clear the state. In this case, you may be resolved by a firmware upgrade. Troubleshooting table (continued) Problem Solution Determining current firmware levels Many problems can result in the write enabled position (see "Cartridge Compatibility" on page 5-57. 7-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide
User Guide
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... User Action 1. If the extension is upgraded. Restore the library using a configuration file that your file extension is .dbb. See Table 8-3 on page 7-10. Retry the Firmware upgrade. 2. Refer to an over-temperature condition...library firmware may have been corrupted during POST. If the error recurs, contact technical support. 1. After several occurrences, contact technical support. 8-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Power on serial Interface. Possible Replacement CRUs: v Primary: Library Controller Card v Secondary: Library...
... User Action 1. If the extension is upgraded. Restore the library using a configuration file that your file extension is .dbb. See Table 8-3 on page 7-10. Retry the Firmware upgrade. 2. Refer to an over-temperature condition...library firmware may have been corrupted during POST. If the error recurs, contact technical support. 1. After several occurrences, contact technical support. 8-4 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Power on serial Interface. Possible Replacement CRUs: v Primary: Library Controller Card v Secondary: Library...
User Guide
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Table 8-1. Insert magazine in library. Library firmware upgrade required. Upgrade library firmware to "Isolating Drive Sled Problems" on page 7-9. Check the ambient temperature conditions, and check all fans. 2. Refer to the latest version. Subcode 02: drive #2 Chapter 8. ... Warning Event! E2 New hardware found. See Table 8-3 on page 7-7 F0 Drive Over temperature Condition The subcode indicates which drive is affected. Remove magazine from library. 2.
Table 8-1. Insert magazine in library. Library firmware upgrade required. Upgrade library firmware to "Isolating Drive Sled Problems" on page 7-9. Check the ambient temperature conditions, and check all fans. 2. Refer to the latest version. Subcode 02: drive #2 Chapter 8. ... Warning Event! E2 New hardware found. See Table 8-3 on page 7-7 F0 Drive Over temperature Condition The subcode indicates which drive is affected. Remove magazine from library. 2.
User Guide
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... the top center of these components to Dell will secure the library accessor for any missing components. 10-24 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Connect all of the library, and secure with the shipping lock label. Upgrade library firmware and drive firmware to download the latest levels of the defective library, place the lock in the slot located in...
... the top center of these components to Dell will secure the library accessor for any missing components. 10-24 Dell PowerVault TL2000 Tape Library and TL4000 Tape Library User's Guide Connect all of the library, and secure with the shipping lock label. Upgrade library firmware and drive firmware to download the latest levels of the defective library, place the lock in the slot located in...
User Guide
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...element state as part of 00h (no sense) has no ASC/ASCQ associated with some commercial software applications unless properly configured. Table C-1. Library Sense Data The following table lists the Additional Sense Codes (ASC) and Additional Sense Code Qualifiers (ASCQ) associated with more than one sense...02h Initializing command required 04h 03h Manual intervention required 04h 07h Operation in progress 04h 12h Offline 04h 83h Door open 04h 85h Firmware upgrade in progress 04h 87h The drive is not enabled 04h 88h The drive is busy 04h 89h The drive is not empty 04h...
...element state as part of 00h (no sense) has no ASC/ASCQ associated with some commercial software applications unless properly configured. Table C-1. Library Sense Data The following table lists the Additional Sense Codes (ASC) and Additional Sense Code Qualifiers (ASCQ) associated with more than one sense...02h Initializing command required 04h 03h Manual intervention required 04h 07h Operation in progress 04h 12h Offline 04h 83h Door open 04h 85h Firmware upgrade in progress 04h 87h The drive is not enabled 04h 88h The drive is busy 04h 89h The drive is not empty 04h...
User Guide
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... 5D FF - A hardware failure has been detected in the tape cartridge 53 00 - The data transferred to excessive transmission errors 44 00 - Data path failure 43 00 - A message could not be completed because too many parity errors occurred during a firmware upgrade is required to a problem with the cartridge. 53 00 -... - (Sense Key 03) An attempt to load or eject the cartridge failed due to maintain good operation 82 83 - Sense Data C-9 LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 7 6 5 4 3 2 1 0 12-13 Additional Sense Code (ASC) -
... 5D FF - A hardware failure has been detected in the tape cartridge 53 00 - The data transferred to excessive transmission errors 44 00 - Data path failure 43 00 - A message could not be completed because too many parity errors occurred during a firmware upgrade is required to a problem with the cartridge. 53 00 -... - (Sense Key 03) An attempt to load or eject the cartridge failed due to maintain good operation 82 83 - Sense Data C-9 LTO Tape Drive Sense Data (continued) Bit Address or Name Byte 7 6 5 4 3 2 1 0 12-13 Additional Sense Code (ASC) -
User Guide
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... handling 6-7 specifications 6-9 Write-Protect Switch 6-6 cartridge magazines 1-1, 4-32 Cartridge, environment 6-8 cartridge, suspect 2-2 cartridges inserting in library 4-36 populating library 4-36 Cartridges, insert and remove 5-64 channel calibration 1-10 choosing a location 4-1 clean drive 5-57 cleaning slot 5-65 clearance... Fibre Channel interface cables and speeds 3-10 sharing on a SAN 3-10 zoning 3-10 Fibre Channel ports 3-9 Firmware updating using ITDT Tool 9-4 firmware, upgrade 5-62 foot pads, installing 4-3 front panel components 1-1 G Gateway address 4-15 Gateway Address 4-24, 5-24,...
... handling 6-7 specifications 6-9 Write-Protect Switch 6-6 cartridge magazines 1-1, 4-32 Cartridge, environment 6-8 cartridge, suspect 2-2 cartridges inserting in library 4-36 populating library 4-36 Cartridges, insert and remove 5-64 channel calibration 1-10 choosing a location 4-1 clean drive 5-57 cleaning slot 5-65 clearance... Fibre Channel interface cables and speeds 3-10 sharing on a SAN 3-10 zoning 3-10 Fibre Channel ports 3-9 Firmware updating using ITDT Tool 9-4 firmware, upgrade 5-62 foot pads, installing 4-3 front panel components 1-1 G Gateway address 4-15 Gateway Address 4-24, 5-24,...