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... in this document to refer to either potential damage to hardware or loss of data and tells you make better use of Dell Inc. and other countries.; Information in the United States and/or other countries; Microsoft, Windows, and Windows Vista are not... Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction of these materials in this document is a registered trademark owned by Dell under license. Bluetooth is subject to change without the written permission of your computer. January 2009 ...
... in this document to refer to either potential damage to hardware or loss of data and tells you make better use of Dell Inc. and other countries.; Information in the United States and/or other countries; Microsoft, Windows, and Windows Vista are not... Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Reproduction of these materials in this document is a registered trademark owned by Dell under license. Bluetooth is subject to change without the written permission of your computer. January 2009 ...
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...Studio Laptop 12 Right Side Features 14 Left Side Features 18 Computer Base and Keyboard Features 23 Display Features 26 Media Controls 27 Removing and Replacing the Battery 28 Using the Optical Disc Drive 29 Software Features 30 Solving Problems 33 Network Problems 33 Power Problems 34 Memory Problems... 35 Lockups and Software Problems 36 Using Support Tools 38 Dell Support Center 38 System Messages 38 Hardware Troubleshooter 40...
...Studio Laptop 12 Right Side Features 14 Left Side Features 18 Computer Base and Keyboard Features 23 Display Features 26 Media Controls 27 Removing and Replacing the Battery 28 Using the Optical Disc Drive 29 Software Features 30 Solving Problems 33 Network Problems 33 Power Problems 34 Memory Problems... 35 Lockups and Software Problems 36 Using Support Tools 38 Dell Support Center 38 System Messages 38 Hardware Troubleshooter 40...
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...in) at the back of the computer and a minimum of 5.1 cm (2 in) on . Before Setting Up Your Studio Laptop When positioning your computer. Do not store your Studio 1737 laptop and connecting peripherals. Restricting the airflow can damage the computer or cause a fire.The computer turns on the computer ... fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. Setting Up Your Studio Laptop This section provides information about setting up your Dell™ computer in a low-airflow environment, such as a cabinet or drawer when it...
...in) at the back of the computer and a minimum of 5.1 cm (2 in) on . Before Setting Up Your Studio Laptop When positioning your computer. Do not store your Studio 1737 laptop and connecting peripherals. Restricting the airflow can damage the computer or cause a fire.The computer turns on the computer ... fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. Setting Up Your Studio Laptop This section provides information about setting up your Dell™ computer in a low-airflow environment, such as a cabinet or drawer when it...
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... at support.dell.com for your wireless router to the wireless router: a. To turn on the wireless switch, slide it from the rear to complete the setup. Click Start → Connect To. Off - On The wireless router is powered on page 55. If you cannot solve your problem using the ...following guidelines, see "Using Support Tools" on page 40 or "Contacting Dell" on and connected to your data source (cable modem or network hub). • Re-establish your connection to ...
... at support.dell.com for your wireless router to the wireless router: a. To turn on the wireless switch, slide it from the rear to complete the setup. Click Start → Connect To. Off - On The wireless router is powered on page 55. If you cannot solve your problem using the ...following guidelines, see "Using Support Tools" on page 40 or "Contacting Dell" on and connected to your data source (cable modem or network hub). • Re-establish your connection to ...
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Solving Problems The link integrity light on the integrated network connector lets you cannot connect to the network. A good connection exists between a 100-Mbps network and the ... on the status: • Green - The computer is either turned off - The link integrity light does not provide status for the wired cable connection. Power Problems If the power light is not responding - The display may 34
Solving Problems The link integrity light on the integrated network connector lets you cannot connect to the network. A good connection exists between a 100-Mbps network and the ... on the status: • Green - The computer is either turned off - The link integrity light does not provide status for the wired cable connection. Power Problems If the power light is not responding - The display may 34
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...the Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (See the Service Manual on your computer is successfully communicating with the memory. If the problem persists, see if that hinders reception on the Dell Support website at support. ...Press a key on . If you experience other signals. Memory Problems If you receive an insufficient memory message- • Save ...
...the Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (See the Service Manual on your computer is successfully communicating with the memory. If the problem persists, see if that hinders reception on the Dell Support website at support. ...Press a key on . If you experience other signals. Memory Problems If you receive an insufficient memory message- • Save ...
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...are unable to the electrical outlet. Ensure that is successfully communicating with your computer. 36 If a program crashes repeatedly - Lockups and Software Problems If the computer does not start up - Check the software documentation. If you are unable to 10 seconds until the computer turns off...key on your keyboard or moving your mouse, press the power button for at support.dell.com) to ensure that your computer, see "Basic Specifications" on page 58. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). • Reseat the memory modules (see the Service ...
...are unable to the electrical outlet. Ensure that is successfully communicating with your computer. 36 If a program crashes repeatedly - Lockups and Software Problems If the computer does not start up - Check the software documentation. If you are unable to 10 seconds until the computer turns off...key on your keyboard or moving your mouse, press the power button for at support.dell.com) to ensure that your computer, see "Basic Specifications" on page 58. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). • Reseat the memory modules (see the Service ...
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... your computer meets the minimum hardware requirements needed to run the software. In the welcome screen, click Next. 3. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to non-Windows Vista operating system environments. 1. See the...; operating system - The Program Compatibility Wizard configures a program so that your computer. --Ensure that it runs in troubleshooting. 37 Solving Problems • Save and close any error message that is designed for at least 8 to help in an environment similar to check the ...
... your computer meets the minimum hardware requirements needed to run the software. In the welcome screen, click Next. 3. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to non-Windows Vista operating system environments. 1. See the...; operating system - The Program Compatibility Wizard configures a program so that your computer. --Ensure that it runs in troubleshooting. 37 Solving Problems • Save and close any error message that is designed for at least 8 to help in an environment similar to check the ...
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...in resolving this problem, please note this system have failed at support.dell.com or see "Contacting Dell" on the Dell Support website at support.dell.com). 39 The computer failed to complete the boot routine three consecutive times for the same error see Dell Technology Guide on ...CPU fan failure - Alert! Hard-disk drive read failure - No boot device available - Previous attempts at booting this checkpoint and contact Dell Technical Support - See the Service Manual on page 55 for assistance. Hard-disk drive failure - Keyboard failure or loose cable. Using Support...
...in resolving this problem, please note this system have failed at support.dell.com or see "Contacting Dell" on the Dell Support website at support.dell.com). 39 The computer failed to complete the boot routine three consecutive times for the same error see Dell Technology Guide on ...CPU fan failure - Alert! Hard-disk drive read failure - No boot device available - Previous attempts at booting this checkpoint and contact Dell Technical Support - See the Service Manual on page 55 for assistance. Hard-disk drive failure - Keyboard failure or loose cable. Using Support...
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... your computer, perform the checks in "Lockups and Software Problems" on page 55 for it to start the Hardware Troubleshooter: 1. USB over current error - S.M.A.R.T error, possible hard disk drive failure. Hard Drive SELF MONITORING SYSTEM has reported that you contact Dell for assistance). Click Start → Help and Support. 2. Use an external...
... your computer, perform the checks in "Lockups and Software Problems" on page 55 for it to start the Hardware Troubleshooter: 1. USB over current error - S.M.A.R.T error, possible hard disk drive failure. Hard Drive SELF MONITORING SYSTEM has reported that you contact Dell for assistance). Click Start → Help and Support. 2. Use an external...
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... did not resolve your operating system problem. • If you received an Operating System media with your computer, you can restore your operating system in this document were written for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your hard...regular backups of your operating system problem. System Restore does not monitor your computer are completely reversible. Use System Restore as the first solution for the Windows default view, so they may not apply if you received the computer. Use Dell Factory Image Restore only if System...
... did not resolve your operating system problem. • If you received an Operating System media with your computer, you can restore your operating system in this document were written for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your hard...regular backups of your operating system problem. System Restore does not monitor your computer are completely reversible. Use System Restore as the first solution for the Windows default view, so they may not apply if you received the computer. Use Dell Factory Image Restore only if System...
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... Restore and press . 3. Use Dell Factory Image Restore only if System Restore did not resolve the issue, you undo the last system restore, save and close all data on the screen. Any programs or files added 44 otherwise, contact your operating system problem. Click Start . 2. If possible..., back up the data before using these options. Use Dell Factory Image Restore only as the last method to restore your computer. These options restore your...
... Restore and press . 3. Use Dell Factory Image Restore only if System Restore did not resolve the issue, you undo the last system restore, save and close all data on the screen. Any programs or files added 44 otherwise, contact your operating system problem. Click Start . 2. If possible..., back up the data before using these options. Use Dell Factory Image Restore only as the last method to restore your computer. These options restore your...
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Use the Dell Drivers and Utilities media to load any open files and exit any required drivers. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you must ...: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Insert the Operating System disc. 3. Restoring Your Operating System Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with your...
Use the Dell Drivers and Utilities media to load any open files and exit any required drivers. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you must ...: The Dell Drivers and Utilities media contains drivers that were installed during the assembly of the computer. Insert the Operating System disc. 3. Restoring Your Operating System Operating System Reinstallation Before you Begin If you are considering reinstalling the Windows operating system to correct a problem with your...
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...available in all countries. NOTE: Some of Dell Support online. 5. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for help with any necessary procedures. If you do not have not resolved the problem, see "Before You Call" on page ... procedures. Call your Express Service Code to route the call directly to diagnose and troubleshoot the problem: 1. When prompted by Dell's automated telephone system, enter your local Dell representative for a more extensive list of the services are not always available in all locations outside...
...available in all countries. NOTE: Some of Dell Support online. 5. NOTE: Call Dell Support from a telephone near or at Dell Support (support.dell.com) for help with any necessary procedures. If you do not have not resolved the problem, see "Before You Call" on page ... procedures. Call your Express Service Code to route the call directly to diagnose and troubleshoot the problem: 1. When prompted by Dell's automated telephone system, enter your local Dell representative for a more extensive list of the services are not always available in all locations outside...
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... service, see the contact information for your region or go to support.dell.com and click DellConnect. Online Services You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your questions about Dell products and services on page 54 and then see "Before You Call" on the following...
... service, see the contact information for your region or go to support.dell.com and click DellConnect. Online Services You can access Dell Support through a broadband connection, diagnose your problem and repair it all under your questions about Dell products and services on page 54 and then see "Before You Call" on the following...
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... the telephone number to call your region, see "Contacting Dell" on page 55. Automated Order-Status Service To check on page 55 for problems with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to locate and report on page ... touch-tone telephone to select the subjects that you have a problem with your order. When you call . If you call AutoTech, use your e-mail address as your region, see "Contacting Dell" on the status of any Dell products that correspond to call the automated order-status service. For...
... the telephone number to call your region, see "Contacting Dell" on page 55. Automated Order-Status Service To check on page 55 for problems with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for the information needed to locate and report on page ... touch-tone telephone to select the subjects that you have a problem with your order. When you call . If you call AutoTech, use your e-mail address as your region, see "Contacting Dell" on the status of any Dell products that correspond to call the automated order-status service. For...
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...your need. 5. Getting Help To contact Dell for you contact Dell. Select the appropriate service or support link based on page 54 before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you can find contact information... on the left side of contacting Dell that is convenient for sales, technical support, or...
...your need. 5. Getting Help To contact Dell for you contact Dell. Select the appropriate service or support link based on page 54 before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you can find contact information... on the left side of contacting Dell that is convenient for sales, technical support, or...
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Diagnostic Checklist 52 disc drive supported disc sizes 29 discs ejecting 29 using 29 drivers and downloads 55 DVDs, playing and creating 30 E email addresses for technical support 50 energy conserving 31 F finding more information 54 FTP login, anonymous 50 Index H hardware problems diagnosing 40 Hardware Troubleshooter 40 help getting assistance and support 48 horizontal and vertical stand options 6 I installing the stand 6 Internet connection 10 ISP Internet Service Provider 10 M memory problems solving 35 69
Diagnostic Checklist 52 disc drive supported disc sizes 29 discs ejecting 29 using 29 drivers and downloads 55 DVDs, playing and creating 30 E email addresses for technical support 50 energy conserving 31 F finding more information 54 FTP login, anonymous 50 Index H hardware problems diagnosing 40 Hardware Troubleshooter 40 help getting assistance and support 48 horizontal and vertical stand options 6 I installing the stand 6 Internet connection 10 ISP Internet Service Provider 10 M memory problems solving 35 69
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Index N network connection fixing 33 network speed testing 33 O order status 50 P power problems, solving 34 power strips, using 6 problems, solving 33 products information and purchasing 51 R reinstalling Windows 43 resources, finding more 54 70 restoring factory image 44 S setup, before you begin 5 shipping products for return or repair 51 software features 30 software problems 36 solving problems 33 specifications 56 support email addresses 50 support sites worldwide 49 System Messages 38 system reinstall options 43 System Restore 43 T technical support 49
Index N network connection fixing 33 network speed testing 33 O order status 50 P power problems, solving 34 power strips, using 6 problems, solving 33 products information and purchasing 51 R reinstalling Windows 43 resources, finding more 54 70 restoring factory image 44 S setup, before you begin 5 shipping products for return or repair 51 software features 30 software problems 36 solving problems 33 specifications 56 support email addresses 50 support sites worldwide 49 System Messages 38 system reinstall options 43 System Restore 43 T technical support 49