Setup Guide
Page 6
Contents Using Support Tools 55 Dell Support Center 55 My Dell Downloads 56 System Messages 56 Hardware Troubleshooter 58 Dell Diagnostics 59 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 70...Status Service 73 Product Information 73 Returning Items for Repair Under Warranty or for Credit 74 Before You Call 75 Contacting Dell 76 Finding More Information and Resources 78 Specifications 80 Appendix 93 Macrovision Product Notice 93 Information for NOM, or Official ...
Contents Using Support Tools 55 Dell Support Center 55 My Dell Downloads 56 System Messages 56 Hardware Troubleshooter 58 Dell Diagnostics 59 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 70...Status Service 73 Product Information 73 Returning Items for Repair Under Warranty or for Credit 74 Before You Call 75 Contacting Dell 76 Finding More Information and Resources 78 Specifications 80 Appendix 93 Macrovision Product Notice 93 Information for NOM, or Official ...
Setup Guide
Page 50
... touch screen features may not be disabled. See the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 55 or "Contacting Dell" on page 76. If you cannot solve your computer. Solving Problems This section provides troubleshooting information for advanced service instructions.
... touch screen features may not be disabled. See the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 55 or "Contacting Dell" on page 76. If you cannot solve your computer. Solving Problems This section provides troubleshooting information for advanced service instructions.
Setup Guide
Page 56
... the instructions on the screen. Solving Problems To run the software. Windows Vista 1. Click Start → Control Panel→ Programs→ Run programs made for troubleshooting information: --Ensure that the program is installed and configured properly. --Verify that your computer. --Ensure that the device drivers do not conflict with this version...
... the instructions on the screen. Solving Problems To run the software. Windows Vista 1. Click Start → Control Panel→ Programs→ Run programs made for troubleshooting information: --Ensure that the program is installed and configured properly. --Verify that your computer. --Ensure that the device drivers do not conflict with this version...
Setup Guide
Page 57
... System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. 55 The home page also provides links to access: Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system) Alerts (technical...
... System (System Documentation, Warranty Information, System Information, Upgrades & Accessories) For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. 55 The home page also provides links to access: Self Help (Troubleshooting, Security, System Performance, Network/Internet, Backup/ Recovery, and Windows operating system) Alerts (technical...
Setup Guide
Page 60
...its normal operating range. Hard Drive SELF MONITORING SYSTEM has reported that best describes the problem and follow the remaining troubleshooting steps. 58 Contact Dell (see "Contacting Dell" on page 76). Using Support Tools No timer tick interrupt - Use an external power source to resolve the...range may or may not indicate a potential hard drive problem - Dell recommends that you can use the Hardware Troubleshooter to connect the USB device, or if your data regularly. Type hardware troubleshooter in the search field and press to function properly. Your USB ...
...its normal operating range. Hard Drive SELF MONITORING SYSTEM has reported that best describes the problem and follow the remaining troubleshooting steps. 58 Contact Dell (see "Contacting Dell" on page 76). Using Support Tools No timer tick interrupt - Use an external power source to resolve the...range may or may not indicate a potential hard drive problem - Dell recommends that you can use the Hardware Troubleshooter to connect the USB device, or if your data regularly. Type hardware troubleshooter in the search field and press to function properly. Your USB ...
Setup Guide
Page 72
... on your Express Service Code to route the call directly to diagnose and troubleshoot the problem: 1. Getting Help If you experience a problem with installation and troubleshooting procedures. NOTE: Dell's Express Service Code system may not be available in all countries. Use Dell's extensive suite of the services are not always available in all locations...
... on your Express Service Code to route the call directly to diagnose and troubleshoot the problem: 1. Getting Help If you experience a problem with installation and troubleshooting procedures. NOTE: Dell's Express Service Code system may not be available in all countries. Use Dell's extensive suite of the services are not always available in all locations...
Setup Guide
Page 77
...call more efficiently. Yes /No • Network, version, and network adapter: • Programs and versions: 75 The code helps Dell's automated-support telephone system direct your Express Service Code ready when you call from a telephone at the bottom of the computer): •...version: • Devices: • Expansion cards: • Are you call Dell for your computer). Remember to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is ...
...call more efficiently. Yes /No • Network, version, and network adapter: • Programs and versions: 75 The code helps Dell's automated-support telephone system direct your Express Service Code ready when you call from a telephone at the bottom of the computer): •...version: • Devices: • Expansion cards: • Are you call Dell for your computer). Remember to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is ...
Setup Guide
Page 78
... determine the contents of problem and troubleshooting procedures you . 76 Select your area. Select the appropriate service or support link based on your purchase invoice, packing slip, bill, or Dell product catalog. Visit support.dell.com/contactdell. 2. Dell provides several online and telephonebased support ...and some services may not be available in the United States, call 800-WWW-DELL (800-999-3355). Getting Help See your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description...
... determine the contents of problem and troubleshooting procedures you . 76 Select your area. Select the appropriate service or support link based on your purchase invoice, packing slip, bill, or Dell product catalog. Visit support.dell.com/contactdell. 2. Dell provides several online and telephonebased support ...and some services may not be available in the United States, call 800-WWW-DELL (800-999-3355). Getting Help See your operating system documentation to a printer, print each file before calling Dell. • Error message, beep code, or diagnostic code: • Description...
Setup Guide
Page 98
Index E email addresses for technical support 72 F finding more information 78 flick 39 FTP login, anonymous 72 G gestures touch pad 30 touch screen 37 H hardware problems diagnosing 58 Hardware Troubleshooter 58 96 help getting assistance and support 70 I Internet connection 16 ISP Internet Service Provider 16 M memory problems solving 52 memory support 84 N network connection fixing 50
Index E email addresses for technical support 72 F finding more information 78 flick 39 FTP login, anonymous 72 G gestures touch pad 30 touch screen 37 H hardware problems diagnosing 58 Hardware Troubleshooter 58 96 help getting assistance and support 70 I Internet connection 16 ISP Internet Service Provider 16 M memory problems solving 52 memory support 84 N network connection fixing 50