Quick Reference Guide
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... 25 Cleaning Your Computer 26 Computer, Keyboard, and Monitor 26 Mouse (Non-Optical 26 Floppy Drive 27 CDs and DVDs 27 Troubleshooting Tools 27 Power Lights 27 Diagnostic Lights 29 Beep Codes 33 System Messages 34 Hardware Troubleshooter 35 Dell Diagnostics 36 Troubleshooting 39 Index 55 Contents 3
... 25 Cleaning Your Computer 26 Computer, Keyboard, and Monitor 26 Mouse (Non-Optical 26 Floppy Drive 27 CDs and DVDs 27 Troubleshooting Tools 27 Power Lights 27 Diagnostic Lights 29 Beep Codes 33 System Messages 34 Hardware Troubleshooter 35 Dell Diagnostics 36 Troubleshooting 39 Index 55 Contents 3
Quick Reference Guide
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...Dell rotatable badge To rotate the Dell badge for voice or musical input into a sound or telephony program. 11 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights... problem based on the diagnostic code. See "Controls and Lights" in your User's Guide), turn it over, and rotate the plastic handle behind the badge. 8 power button, power light Press the power button to turn on the computer. Dell recommends that typically remain ...
...Dell rotatable badge To rotate the Dell badge for voice or musical input into a sound or telephony program. 11 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights... problem based on the diagnostic code. See "Controls and Lights" in your User's Guide), turn it over, and rotate the plastic handle behind the badge. 8 power button, power light Press the power button to turn on the computer. Dell recommends that typically remain ...
Quick Reference Guide
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... the computer. 7 Dell rotatable badge To rotate the Dell badge for voice or musical input into a sound or telephony program. 11 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights to help you...
... the computer. 7 Dell rotatable badge To rotate the Dell badge for voice or musical input into a sound or telephony program. 11 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights to help you...
Quick Reference Guide
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... around the disc. 2 With a soft, lint-free cloth, gently wipe the bottom of the center hole. Quick Reference Guide 27 Troubleshooting Tools Power Lights CAUTION: Before you begin any of water and mild soap. CDs and DVDs NOTICE: Always use on the keyboard, move the mouse, or press the... from operating. These kits contain pretreated floppy disks to indicate different states: • If the power light is green and the computer is not responding, "Diagnostic Lights" on page 29. • If the power light is blinking green, the computer is in the drive. 1 Hold the disc by its outer edge....
... around the disc. 2 With a soft, lint-free cloth, gently wipe the bottom of the center hole. Quick Reference Guide 27 Troubleshooting Tools Power Lights CAUTION: Before you begin any of water and mild soap. CDs and DVDs NOTICE: Always use on the keyboard, move the mouse, or press the... from operating. These kits contain pretreated floppy disks to indicate different states: • If the power light is green and the computer is not responding, "Diagnostic Lights" on page 29. • If the power light is blinking green, the computer is in the drive. 1 Hold the disc by its outer edge....
Quick Reference Guide
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... BIOS Recovery utility, wait for recovery completion, and then restart the computer. • If the problem persists, contact Dell (see "Contacting Dell" in the Product Information Guide. Diagnostic Lights CAUTION: Before you begin any of the lights to the operating system. If the computer malfunctions, use the sequence of the procedures in this section, follow...
... BIOS Recovery utility, wait for recovery completion, and then restart the computer. • If the problem persists, contact Dell (see "Contacting Dell" in the Product Information Guide. Diagnostic Lights CAUTION: Before you begin any of the lights to the operating system. If the computer malfunctions, use the sequence of the procedures in this section, follow...
Quick Reference Guide
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... (for dual graphics card configurations). • If you are using a DVI-to-VGA adapter, ensure that the adapter is correctly attached to support.dell.com. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - See "... O N E C A B L E C O N N E C T I N T E R F E R E N C E - NOTICE: If your User's Guide. See "Drivers" in a safe and secure location. Turn off nearby fans, fluorescent lights, or halogen lamps to the computer. 52 Quick Reference Guide Ensure that the volume is turned up and that the electrical outlet is not necessary...
... (for dual graphics card configurations). • If you are using a DVI-to-VGA adapter, ensure that the adapter is correctly attached to support.dell.com. RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I N D O W S V O L U M E C O N T R O L - See "... O N E C A B L E C O N N E C T I N T E R F E R E N C E - NOTICE: If your User's Guide. See "Drivers" in a safe and secure location. Turn off nearby fans, fluorescent lights, or halogen lamps to the computer. 52 Quick Reference Guide Ensure that the volume is turned up and that the electrical outlet is not necessary...
Quick Reference Guide
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... End User License Agreement, 6 ergonomics, 6 online, 7 Product Information Guide, 6 regulatory, 6 safety, 6 User's Guide, 5 warranty, 6 Drivers and Utilities disc Dell Diagnostics, 36 drives problems, 39 Index 55 Index B battery problems, 39 beep codes, 33 C cards slots, 25 CD-RW drive problems, 40 Check Disk, 41 computer ..., 21 line-out, 21 mouse, 21 network adapter, 22 parallel, 21 power, 25 serial, 22 connectors (continued) sound, 21 USB, 19, 22-23 D Dell Diagnostics, 36 Dell support site, 7 diagnostic lights, 29 diagnostics beep codes, 33 Dell, 36 lights, 19, 24, 29 display.
... End User License Agreement, 6 ergonomics, 6 online, 7 Product Information Guide, 6 regulatory, 6 safety, 6 User's Guide, 5 warranty, 6 Drivers and Utilities disc Dell Diagnostics, 36 drives problems, 39 Index 55 Index B battery problems, 39 beep codes, 33 C cards slots, 25 CD-RW drive problems, 40 Check Disk, 41 computer ..., 21 line-out, 21 mouse, 21 network adapter, 22 parallel, 21 power, 25 serial, 22 connectors (continued) sound, 21 USB, 19, 22-23 D Dell Diagnostics, 36 Dell support site, 7 diagnostic lights, 29 diagnostics beep codes, 33 Dell, 36 lights, 19, 24, 29 display.
Quick Reference Guide
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... beep codes, 33 diagnostic lights, 29 problems, 43 Internet problems, 41 IRQ conflicts, 35 K keyboard connector, 22 problems, 44 F Files and Settings Transfer Wizard, 13 H hard drive activity light, 18-19, 23-24 problems, 41 hardware beep codes, 33 conflicts, 35 Dell Diagnostics, 36 Hardware Troubleshooter,... 35 headphone connector, 19, 24 I IEEE 1394 problems, 44 L lights back of computer, 29 diagnostic, 19, 24, 29 hard drive activity...
... beep codes, 33 diagnostic lights, 29 problems, 43 Internet problems, 41 IRQ conflicts, 35 K keyboard connector, 22 problems, 44 F Files and Settings Transfer Wizard, 13 H hard drive activity light, 18-19, 23-24 problems, 41 hardware beep codes, 33 conflicts, 35 Dell Diagnostics, 36 Hardware Troubleshooter,... 35 headphone connector, 19, 24 I IEEE 1394 problems, 44 L lights back of computer, 29 diagnostic, 19, 24, 29 hard drive activity...
Quick Reference Guide
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..., 13 problems battery, 39 beep codes, 33 blue screen, 46 CD-RW drive, 40 computer crashes, 45-46 computer stops responding, 45 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 drives, 39 e-mail, 41 error messages, 43 general, 45 hard drive, 41 IEEE 1394, 44 Internet, 41 keyboard, 44 memory, 47 modem..., 41 monitor hard to read, 53 monitor is blank, 52 mouse, 47 network, 48 optical drive, 40 power, 49 power light conditions, 49 printer, 50 ...
..., 13 problems battery, 39 beep codes, 33 blue screen, 46 CD-RW drive, 40 computer crashes, 45-46 computer stops responding, 45 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 drives, 39 e-mail, 41 error messages, 43 general, 45 hard drive, 41 IEEE 1394, 44 Internet, 41 keyboard, 44 memory, 47 modem..., 41 monitor hard to read, 53 monitor is blank, 52 mouse, 47 network, 48 optical drive, 40 power, 49 power light conditions, 49 printer, 50 ...
Quick Reference Guide
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... Your Hard Drive, 36 support website, 7 T transferring information to a new computer, 13 troubleshooting beep codes, 33 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 Hardware Troubleshooter, 35 power lights, 27 system messages, 34 U uninterruptible power supply. problems (continued) screen is blank, 52 software, 45-46 video and monitor, 52 volume adjusting, 51 Product Information ...
... Your Hard Drive, 36 support website, 7 T transferring information to a new computer, 13 troubleshooting beep codes, 33 conflicts, 35 Dell Diagnostics, 36 diagnostic lights, 29 Hardware Troubleshooter, 35 power lights, 27 system messages, 34 U uninterruptible power supply. problems (continued) screen is blank, 52 software, 45-46 video and monitor, 52 volume adjusting, 51 Product Information ...
User's Guide
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... Memory Problems 114 Mouse Problems 115 Network Problems 116 Power Problems 116 Printer Problems 117 Scanner Problems 118 Sound Problems 119 10 Troubleshooting Tools 121 Diagnostic Lights 121 6 Contents
... Memory Problems 114 Mouse Problems 115 Network Problems 116 Power Problems 116 Printer Problems 117 Scanner Problems 118 Sound Problems 119 10 Troubleshooting Tools 121 Diagnostic Lights 121 6 Contents
User's Guide
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Diagnostic Light Codes Before POST 121 Diagnostic Light Codes During POST 123 Beep Codes 129 Error Messages 130 Dell Diagnostics 136 When to Use the Dell Diagnostics 136 Starting the Dell Diagnostics From Your Hard Drive 137 Starting the Dell Diagnostics From the Drivers and Utilities Disc 137 Dell Diagnostics Main Menu ... Operating Systems 143 Restoring Your Operating System 144 Using Microsoft Windows System Restore . . . . 144 Using Dell™ PC Restore and Dell Factory Image Restore 146 Using the Operating System Disc 149 12 Adding and Replacing Parts 151 Before You Begin ...
Diagnostic Light Codes Before POST 121 Diagnostic Light Codes During POST 123 Beep Codes 129 Error Messages 130 Dell Diagnostics 136 When to Use the Dell Diagnostics 136 Starting the Dell Diagnostics From Your Hard Drive 137 Starting the Dell Diagnostics From the Drivers and Utilities Disc 137 Dell Diagnostics Main Menu ... Operating Systems 143 Restoring Your Operating System 144 Using Microsoft Windows System Restore . . . . 144 Using Dell™ PC Restore and Dell Factory Image Restore 146 Using the Operating System Disc 149 12 Adding and Replacing Parts 151 Before You Begin ...
User's Guide
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... a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights to turn on the computer. Instead, perform an operating system shutdown. 9 headphone connector Use the headphone connector to attach headphones. 10...connect occasionally, such as printers and keyboards. 7 Dell™ rotatable badge To rotate the Dell badge for tower-to-desktop conversion: remove the front panel (see "Diagnostic Lights" on page 121. 20 About Your Computer See "Controls and Lights" on page 40 for more information on page ...
... a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights to turn on the computer. Instead, perform an operating system shutdown. 9 headphone connector Use the headphone connector to attach headphones. 10...connect occasionally, such as printers and keyboards. 7 Dell™ rotatable badge To rotate the Dell badge for tower-to-desktop conversion: remove the front panel (see "Diagnostic Lights" on page 121. 20 About Your Computer See "Controls and Lights" on page 40 for more information on page ...
User's Guide
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...badge To rotate the Dell badge for voice or musical input into a sound or telephony program. 11 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights to help you ...turn on the computer. NOTICE: To avoid losing data, do not use the power button to -desktop conversion: remove the front panel (see "Diagnostic Lights" on page 121 for more information, see "Removing the Front Panel" on page 155), turn it over, and rotate the plastic handle behind ...
...badge To rotate the Dell badge for voice or musical input into a sound or telephony program. 11 network link light The network link light is on when a good connection exists between a 10-Mbps, 100-Mbps, or 1000-Mbps (or 1-Gbps) network and the computer. 12 diagnostic lights (4) Use these lights to help you ...turn on the computer. NOTICE: To avoid losing data, do not use the power button to -desktop conversion: remove the front panel (see "Diagnostic Lights" on page 121 for more information, see "Removing the Front Panel" on page 155), turn it over, and rotate the plastic handle behind ...
User's Guide
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.../60 Hz 3-V CR2032 lithium coin cell About Your Computer 41 yellow light for power-on when a device such as the optical drive is present. orange light for 10-Mb operation; Controls and Lights Power light Hard-drive access light Network integrity lights Activity light Diagnostic lights Standby power light Power DC power supply Wattage Heat dissipation Voltage Backup battery Front...
.../60 Hz 3-V CR2032 lithium coin cell About Your Computer 41 yellow light for power-on when a device such as the optical drive is present. orange light for 10-Mb operation; Controls and Lights Power light Hard-drive access light Network integrity lights Activity light Diagnostic lights Standby power light Power DC power supply Wattage Heat dissipation Voltage Backup battery Front...
User's Guide
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... Program Compatibility Wizard configures a program so that is designed for at least 8 to perform an operating system shutdown. The computer does not start up C H E C K T H E D I A G N O S T I C L I O N - See "Diagnostic Lights" on a floppy disk, CD, or DVD. A program stops responding END THE PROGRAM - 1 Press simultaneously to access the Task Manager. 2 Click the Applications tab. 3 Click to...
... Program Compatibility Wizard configures a program so that is designed for at least 8 to perform an operating system shutdown. The computer does not start up C H E C K T H E D I A G N O S T I C L I O N - See "Diagnostic Lights" on a floppy disk, CD, or DVD. A program stops responding END THE PROGRAM - 1 Press simultaneously to access the Task Manager. 2 Click the Applications tab. 3 Click to...
User's Guide
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... computer is firmly inserted into the network connector on the back of the procedures in this section, follow the safety instructions in standby mode. See "Diagnostic Lights" on page 143. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the network is in the Product Information Guide. C H E C K T H E N E T W O R K L I N G - R U N T H E H A R D W A R ... H E N E T W O R K C A B L E C O N N E C T O R - If the link integrity light is off or is occurring. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R...
... computer is firmly inserted into the network connector on the back of the procedures in this section, follow the safety instructions in standby mode. See "Diagnostic Lights" on page 143. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - Ensure that the network is in the Product Information Guide. C H E C K T H E N E T W O R K L I N G - R U N T H E H A R D W A R ... H E N E T W O R K C A B L E C O N N E C T O R - If the link integrity light is off or is occurring. Replace the network cable. RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN C H E C K Y O U R...
User's Guide
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Diagnostic Light Codes Before POST Diagnostic Lights Power Light off Problem Description Suggested Resolution The computer is in a normal off condition or in the Product Information Guide. The lights can be "off , ensure that the computer is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on . When the computer starts normally, the lights flash. Press the power...
Diagnostic Light Codes Before POST Diagnostic Lights Power Light off Problem Description Suggested Resolution The computer is in a normal off condition or in the Product Information Guide. The lights can be "off , ensure that the computer is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on . When the computer starts normally, the lights flash. Press the power...
User's Guide
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...normally. If the problem is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on page 295). If the problem is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on page 295). 122 Troubleshooting Tools See "Advanced Features..." on page 45. The system hardware appears to be related to "wake up" the computer. Ensure that the processor is in supply or power cable "Power Problems" on failure has occurred. Diagnostic Lights (blinking) (blinking) Power Light...
...normally. If the problem is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on page 295). If the problem is still not resolved, contact Dell for technical assistance (see "Contacting Dell" on page 295). 122 Troubleshooting Tools See "Advanced Features..." on page 45. The system hardware appears to be related to "wake up" the computer. Ensure that the processor is in supply or power cable "Power Problems" on failure has occurred. Diagnostic Lights (blinking) (blinking) Power Light...
User's Guide
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... assistance (see "Contacting Dell" on page 295). Contact Dell for technical assistance (see "Contacting Dell" on page 295). Contact Dell for technical assistance (see "Contacting Dell" on page 295). A possible system board failure has occurred. A possible system board failure has occurred. Contact Dell for diagnostic light codes during POST. A processor mismatch See "Troubleshooting" on exists. Diagnostic Light Codes During POST...
... assistance (see "Contacting Dell" on page 295). Contact Dell for technical assistance (see "Contacting Dell" on page 295). Contact Dell for technical assistance (see "Contacting Dell" on page 295). A possible system board failure has occurred. A possible system board failure has occurred. Contact Dell for diagnostic light codes during POST. A processor mismatch See "Troubleshooting" on exists. Diagnostic Light Codes During POST...