User's Guide
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... Training and Certification . . . . 7-3 Problems with Your Order 7-3 Product Information 7-3 Returning Items for Tape Cartridges 3-5 Cleaning the Tape Mechanism 3-7 Chapter 4. Contacting Dell 8-1 Appendix. Troubleshooting . . . . . 5-1 Obtaining Drivers and Firmware Upgrades . . . 5-1 Selecting a Diagnostic or Maintenance Function . . 5-1 General Guidelines 5-8 Methods of Receiving Errors and Messages . . . 5-9 Descriptions and Corrective Actions . . . . . 5-10 Drive Status 5-13 Drive Maintenance 5-14...
... Training and Certification . . . . 7-3 Problems with Your Order 7-3 Product Information 7-3 Returning Items for Tape Cartridges 3-5 Cleaning the Tape Mechanism 3-7 Chapter 4. Contacting Dell 8-1 Appendix. Troubleshooting . . . . . 5-1 Obtaining Drivers and Firmware Upgrades . . . 5-1 Selecting a Diagnostic or Maintenance Function . . 5-1 General Guidelines 5-8 Methods of Receiving Errors and Messages . . . 5-9 Descriptions and Corrective Actions . . . . . 5-10 Drive Status 5-13 Drive Maintenance 5-14...
User's Guide
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...Descriptions and Corrective Actions 5-10 5-5. TapeAlert Flags and Descriptions 5-17 6-1. Internal Drive specifications 6-1 6-3. External Drive specifications 6-3 6-4. General specifications 6-1 6-2. Rack Mount drive specifications . . . . . 6-3 7-1. Environmental Specifications 3-6 5-1. Diagnostic and Maintenance Function Codes and Descriptions 5-2 5-2. Methods of Compatible Media Types 3-2 3-2. Diagnostics Checklist 7-4 vii Supported Functions of Receiving Errors and Messages 5-10 5-4. LTO Generation Specifications . . . . . 1-3 1-2. Tables 1-1.
...Descriptions and Corrective Actions 5-10 5-5. TapeAlert Flags and Descriptions 5-17 6-1. Internal Drive specifications 6-1 6-3. External Drive specifications 6-3 6-4. General specifications 6-1 6-2. Rack Mount drive specifications . . . . . 6-3 7-1. Environmental Specifications 3-6 5-1. Diagnostic and Maintenance Function Codes and Descriptions 5-2 5-2. Methods of Compatible Media Types 3-2 3-2. Diagnostics Checklist 7-4 vii Supported Functions of Receiving Errors and Messages 5-10 5-4. LTO Generation Specifications . . . . . 1-3 1-2. Tables 1-1.
User's Guide
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Specifications and Features Specifications Table 1-1. The capacity and transfer rate you realize in LTO cartridges v TapeAlert support for improved diagnostic and troubleshooting v Two 6 Gb Serial Attached SCSI interface v Speed matching (The drive can slow down to match the system data rate...GB Capacity Maximum Native Data Transfer 160 MB/s Compressed Maximum Data Transfer* 400 MB/s Media X Partitioning** Data Safe X Mode** Encryption X Status LED PowerVault Generation LTO5-140 LTO4-120 1500 GB 800 GB NA NA 3000 GB 140 MB/s 1600 GB 120 MB/s 280 MB/s 240 MB/s X NA X...
Specifications and Features Specifications Table 1-1. The capacity and transfer rate you realize in LTO cartridges v TapeAlert support for improved diagnostic and troubleshooting v Two 6 Gb Serial Attached SCSI interface v Speed matching (The drive can slow down to match the system data rate...GB Capacity Maximum Native Data Transfer 160 MB/s Compressed Maximum Data Transfer* 400 MB/s Media X Partitioning** Data Safe X Mode** Encryption X Status LED PowerVault Generation LTO5-140 LTO4-120 1500 GB 800 GB NA NA 3000 GB 140 MB/s 1600 GB 120 MB/s 280 MB/s 240 MB/s X NA X...
User's Guide
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... versions, go to perform several functions. Ready/Activity LED. The LED can be solid on page 1-5 for more detailed description. 1-4 Dell PowerVault LTO Tape Drive User's Guide The eject button enables you use a backup application that provides better memory management as well as other LTO...is not in Chapter 3, "Using the Tape Drive," on page 1-5 for transferring drive firmware and dumps only (not an iSCSI interface) v Diagnostics of your tape drive. The front panel of the drive over the ethernet service port (not an iSCSI interface) Tape Backup Software You need backup...
... versions, go to perform several functions. Ready/Activity LED. The LED can be solid on page 1-5 for more detailed description. 1-4 Dell PowerVault LTO Tape Drive User's Guide The eject button enables you use a backup application that provides better memory management as well as other LTO...is not in Chapter 3, "Using the Tape Drive," on page 1-5 for transferring drive firmware and dumps only (not an iSCSI interface) v Diagnostics of your tape drive. The front panel of the drive over the ethernet service port (not an iSCSI interface) Tape Backup Software You need backup...
User's Guide
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.... The Encryption LED will be loaded. Off On/Solid Off On Solid On/Off The tape drive is in maintenance mode or is ready for diagnostic/maintenance functions, error conditions, and informational messages. 5. 4. Note the code on the SCD in the troubleshooting section to the error code table in maintenance mode...
.... The Encryption LED will be loaded. Off On/Solid Off On Solid On/Off The tape drive is in maintenance mode or is ready for diagnostic/maintenance functions, error conditions, and informational messages. 5. 4. Note the code on the SCD in the troubleshooting section to the error code table in maintenance mode...
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...Maintenance Function The tape drive can run diagnostics, test write and read or write...Troubleshooting v "Obtaining Drivers and Firmware Upgrades" v "Selecting a Diagnostic or Maintenance Function" v "General Guidelines" on page 5-8 v "Methods of firmware, see the Diagnostic and Maintenance Function Codes and Descriptions table. Close all tape drive ... perform maintenance functions concurrently with read functions, test a suspect tape cartridge, and perform other diagnostic and maintenance functions. This interface presents SCSI protocol to SCSI protocol, not the serial interface ...
...Maintenance Function The tape drive can run diagnostics, test write and read or write...Troubleshooting v "Obtaining Drivers and Firmware Upgrades" v "Selecting a Diagnostic or Maintenance Function" v "General Guidelines" on page 5-8 v "Methods of firmware, see the Diagnostic and Maintenance Function Codes and Descriptions table. Close all tape drive ... perform maintenance functions concurrently with read functions, test a suspect tape cartridge, and perform other diagnostic and maintenance functions. This interface presents SCSI protocol to SCSI protocol, not the serial interface ...
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...seconds. Note: If you insert the cartridge, 1 flashes and the test begins. The tape drive will be overwritten. 1. If the diagnostic fails, the fault LED flashes and an error code displays. Press the eject button three times within an interval of the F on... that is manually ejected. v The diagnostic test takes approximately 5 minutes to run . RESERVED (Service Function) Function Code 3 - When the cartridge is ejected and removed, the tape drive exits maintenance mode. Function Code 2 - RESERVED (Service Function) 5-2 Dell PowerVault LTO Tape Drive User's Guide Press ...
...seconds. Note: If you insert the cartridge, 1 flashes and the test begins. The tape drive will be overwritten. 1. If the diagnostic fails, the fault LED flashes and an error code displays. Press the eject button three times within an interval of the F on... that is manually ejected. v The diagnostic test takes approximately 5 minutes to run . RESERVED (Service Function) Function Code 3 - When the cartridge is ejected and removed, the tape drive exits maintenance mode. Function Code 2 - RESERVED (Service Function) 5-2 Dell PowerVault LTO Tape Drive User's Guide Press ...
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... eject button until 8 appears in normal operating mode. After you cycle past 8 , continue to take. 6. Ensure that no cartridge is in the single-character display. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code 4 -
... eject button until 8 appears in normal operating mode. After you cycle past 8 , continue to take. 6. Ensure that no cartridge is in the single-character display. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code 4 -
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... mode. v If an error is manually ejected and removed, the tape drive exits maintenance mode. Table 5-1. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code A - The fault LED becomes solid amber, which means...and its loop and then stops. Press the eject button three times within an interval of 2 seconds. The diagnostic continues to press the eject button until E appears in the single-character display. Press the eject button three ... manually ejected and removed, the tape drive exits maintenance mode. 5-4 Dell PowerVault LTO Tape Drive User's Guide
... mode. v If an error is manually ejected and removed, the tape drive exits maintenance mode. Table 5-1. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code A - The fault LED becomes solid amber, which means...and its loop and then stops. Press the eject button three times within an interval of 2 seconds. The diagnostic continues to press the eject button until E appears in the single-character display. Press the eject button three ... manually ejected and removed, the tape drive exits maintenance mode. 5-4 Dell PowerVault LTO Tape Drive User's Guide
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...and write to tape. After the tenth loop, the test stops and the drive automatically exits maintenance mode. v To halt the diagnostic immediately and terminate the test that the currently displayed character flashes on the suspect tape will be overwritten. 1. Table 5-1. Write Performance ..., and exits maintenance mode. If you select the function, C flashes. After you insert the cartridge, F flashes and the test begins. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code F - The fault LED becomes solid amber, which means that the drive can read...
...and write to tape. After the tenth loop, the test stops and the drive automatically exits maintenance mode. v To halt the diagnostic immediately and terminate the test that the currently displayed character flashes on the suspect tape will be overwritten. 1. Table 5-1. Write Performance ..., and exits maintenance mode. If you select the function, C flashes. After you insert the cartridge, F flashes and the test begins. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code F - The fault LED becomes solid amber, which means that the drive can read...
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... the test stops and the drive automatically exits maintenance mode. The tape drive then rewinds, unloads the cartridge, and exits maintenance mode. 5-6 Dell PowerVault LTO Tape Drive User's Guide When C flashes, the drive is detected, the tape drive displays 5 , unloads the tape cartridge, and ... the tape drive's head and tape-carriage mechanics are working correctly. After you insert the cartridge, H flashes and the test begins. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code H - Test Head Causes the tape drive to press the eject button until ...
... the test stops and the drive automatically exits maintenance mode. The tape drive then rewinds, unloads the cartridge, and exits maintenance mode. 5-6 Dell PowerVault LTO Tape Drive User's Guide When C flashes, the drive is detected, the tape drive displays 5 , unloads the tape cartridge, and ... the tape drive's head and tape-carriage mechanics are working correctly. After you insert the cartridge, H flashes and the test begins. Diagnostic and Maintenance Function Codes and Descriptions (continued) Function Code H - Test Head Causes the tape drive to press the eject button until ...
User's Guide
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...the drive rewinds, unloads the tape, and exits maintenance mode. The tape drive retains the cartridge until it reappears. 4. To stop the diagnostic and exit maintenance mode. Press the eject button three times within an interval of the current test loop. J After you inserted an ... Note: If you insert a write-protected cartridge, the tape drive will loop and begin again. The single-character display changes to tape. The diagnostic loops ten times. The fault LED becomes solid amber, which means that the drive can read from and write to a flashing C . 5. Troubleshooting...
...the drive rewinds, unloads the tape, and exits maintenance mode. The tape drive retains the cartridge until it reappears. 4. To stop the diagnostic and exit maintenance mode. Press the eject button three times within an interval of the current test loop. J After you inserted an ... Note: If you insert a write-protected cartridge, the tape drive will loop and begin again. The single-character display changes to tape. The diagnostic loops ten times. The fault LED becomes solid amber, which means that the drive can read from and write to a flashing C . 5. Troubleshooting...
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... Once the cartridge is detected, the test will exit maintenance mode. v If no cartridge in the single-character display. To stop the diagnostic and exit maintenance mode, press the eject button once to an informational message. To determine the error, locate 7 in the single-character... temporarily appears in maintenance mode. 3. After you wait longer than 60 seconds to "Methods of Receiving Errors and Messages" on page 5-9. 5-8 Dell PowerVault LTO Tape Drive User's Guide Press and hold the eject button for common problems. If the problem is not identified, refer to load a ...
... Once the cartridge is detected, the test will exit maintenance mode. v If no cartridge in the single-character display. To stop the diagnostic and exit maintenance mode, press the eject button once to an informational message. To determine the error, locate 7 in the single-character... temporarily appears in maintenance mode. 3. After you wait longer than 60 seconds to "Methods of Receiving Errors and Messages" on page 5-9. 5-8 Dell PowerVault LTO Tape Drive User's Guide Press and hold the eject button for common problems. If the problem is not identified, refer to load a ...
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...the problem exists for identifying error codes and message codes reported by the tape drive, its computer (if applicable), or the system. Contact Dell technical support. v The tape drive has no power. Press the eject button. See Table 5-5 on . The drive will erase the .... Codes that occur while in maintenance mode are defined in maintenance mode. power source. v The cartridge tray may be in "Selecting a Diagnostic or Maintenance Function" on page 3-2. The system reported system problems (such as this ... Codes that occur during normal operations or while the...
...the problem exists for identifying error codes and message codes reported by the tape drive, its computer (if applicable), or the system. Contact Dell technical support. v The tape drive has no power. Press the eject button. See Table 5-5 on . The drive will erase the .... Codes that occur while in maintenance mode are defined in maintenance mode. power source. v The cartridge tray may be in "Selecting a Diagnostic or Maintenance Function" on page 3-2. The system reported system problems (such as this ... Codes that occur during normal operations or while the...
User's Guide
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...dump data. Perform the following action: 1. Ensure that it is rotating and is required. See "Descriptions and Corrective Actions." See "Selecting a Diagnostic or Maintenance Function" on page 5-17 or "Descriptions and Corrective Actions." See Table 5-5 on page 5-1. To determine the meaning of Receiving ..., replace the fan. (For instructions about replacing the fan, see the "Front Panel" on page 1-4 section in maintenance mode. 5-10 Dell PowerVault LTO Tape Drive User's Guide The error code clears when you force a dump, the existing dump will be overwritten and data will be ...
...dump data. Perform the following action: 1. Ensure that it is rotating and is required. See "Descriptions and Corrective Actions." See "Selecting a Diagnostic or Maintenance Function" on page 5-17 or "Descriptions and Corrective Actions." See Table 5-5 on page 5-1. To determine the meaning of Receiving ..., replace the fan. (For instructions about replacing the fan, see the "Front Panel" on page 1-4 section in maintenance mode. 5-10 Dell PowerVault LTO Tape Drive User's Guide The error code clears when you force a dump, the existing dump will be overwritten and data will be ...
User's Guide
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...insert the cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in "Selecting a Diagnostic or Maintenance Function" on , then retry the operation that a firmware error occurred. If the diagnostics fail, contact Dell technical support. - If the diagnostics succeed, discard the cartridge. Power the tape drive off the tape ... (continued) Power problem. The error code clears when you power-off the tape drive or place it in maintenance mode. 2. If the diagnostics fail, contact Dell technical support. - if new firmware is not operating). If the...
...insert the cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in "Selecting a Diagnostic or Maintenance Function" on , then retry the operation that a firmware error occurred. If the diagnostics fail, contact Dell technical support. - If the diagnostics succeed, discard the cartridge. Power the tape drive off the tape ... (continued) Power problem. The error code clears when you power-off the tape drive or place it in maintenance mode. 2. If the diagnostics fail, contact Dell technical support. - if new firmware is not operating). If the...
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... support. - Try another drive is available, insert the cartridge into the first drive and run the tape drive diagnostics (see Function Code H in maintenance mode. 5-12 Dell PowerVault LTO Tape Drive User's Guide Table 5-4. If the operation fails, discard the defective cartridge. - v If another tape cartridge. The tape drive determined that caused the...
... support. - Try another drive is available, insert the cartridge into the first drive and run the tape drive diagnostics (see Function Code H in maintenance mode. 5-12 Dell PowerVault LTO Tape Drive User's Guide Table 5-4. If the operation fails, discard the defective cartridge. - v If another tape cartridge. The tape drive determined that caused the...
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.... Troubleshooting 5-15 a67ru052 To cancel the maintenance function press Cancel. Ensure that are disabled. 2. Figure 5-3. Note: For more information on Maintenance Function details, see "Selecting a Diagnostic or Maintenance Function" on the drive's front panel. Drive Maintenance page 3. Check the appropriate radio button, then press Run to http://169.254.0.3/service.html...
.... Troubleshooting 5-15 a67ru052 To cancel the maintenance function press Cancel. Ensure that are disabled. 2. Figure 5-3. Note: For more information on Maintenance Function details, see "Selecting a Diagnostic or Maintenance Function" on the drive's front panel. Drive Maintenance page 3. Check the appropriate radio button, then press Run to http://169.254.0.3/service.html...
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... data is overwritten. If the Test Cartridge & Media diagnostic fails, replace the media. Remove the system cover. 5. To reassemble, reverse these measures do not correct the problem, contact Dell customer support. v Statistical Analysis and Reporting System (SARS...diagnostics fail, contact Dell technical support. Remove the tape drive from the system and remove any mounting screws or rails from the system and the electrical outlet. 4. De-configure the drive from the tape drive (see the "Cleaning the Tape Mechanism" on page 5-17). If these steps. 5-16 Dell PowerVault...
... data is overwritten. If the Test Cartridge & Media diagnostic fails, replace the media. Remove the system cover. 5. To reassemble, reverse these measures do not correct the problem, contact Dell customer support. v Statistical Analysis and Reporting System (SARS...diagnostics fail, contact Dell technical support. Remove the tape drive from the system and remove any mounting screws or rails from the system and the electrical outlet. 4. De-configure the drive from the tape drive (see the "Cleaning the Tape Mechanism" on page 5-17). If these steps. 5-16 Dell PowerVault...
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See error code 2 in "Descriptions and Corrective Actions" on page 5-10. 39 27h Diagnostics required Set when the drive detects a failure that requires diagnostics to the tape drive via the SAS interface. Troubleshooting 5-19 Use the error code on page 5-10. 31 1Fh Hardware B Set when the tape drive ...
See error code 2 in "Descriptions and Corrective Actions" on page 5-10. 39 27h Diagnostics required Set when the drive detects a failure that requires diagnostics to the tape drive via the SAS interface. Troubleshooting 5-19 Use the error code on page 5-10. 31 1Fh Hardware B Set when the tape drive ...