User's Guide
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Troubleshooting . . . . . 5-1 Obtaining Drivers and Firmware Upgrades . . . 5-1 Selecting a Diagnostic or Maintenance Function . . 5-1 General Guidelines 5-8 Methods of Receiving Errors and ... Drives . . Using the Tape Backup Software 4-1 Chapter 5. Specifications 6-1 General Specifications 6-1 Internal Drive 6-1 External Drive 6-2 Rack Mount Drive 6-3 Chapter 7. Contacting Dell 8-1 Appendix. Introduction 1-1 Overview 1-1 Encryption 1-2 Specifications and Features 1-3 Tape Backup Software 1-4 Front Panel 1-4 Rear Panel 1-6 Chapter 2. Regulatory Information . . Using...
Troubleshooting . . . . . 5-1 Obtaining Drivers and Firmware Upgrades . . . 5-1 Selecting a Diagnostic or Maintenance Function . . 5-1 General Guidelines 5-8 Methods of Receiving Errors and ... Drives . . Using the Tape Backup Software 4-1 Chapter 5. Specifications 6-1 General Specifications 6-1 Internal Drive 6-1 External Drive 6-2 Rack Mount Drive 6-3 Chapter 7. Contacting Dell 8-1 Appendix. Introduction 1-1 Overview 1-1 Encryption 1-2 Specifications and Features 1-3 Tape Backup Software 1-4 Front Panel 1-4 Rear Panel 1-6 Chapter 2. Regulatory Information . . Using...
User's Guide
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... Descriptions 1-5 3-1. Supported Functions of Receiving Errors and Messages 5-10 5-4. Descriptions and Corrective Actions 5-10 5-5. Tables 1-1. General specifications 6-1 6-2. Rack Mount drive specifications . . . . . 6-3 7-1. External Drive specifications 6-3 6-4. General Troubleshooting 5-8 5-3. Methods of Compatible Media Types 3-2 3-2. Diagnostics Checklist 7-4 vii Environmental Specifications 3-6 5-1. TapeAlert Flags and Descriptions 5-17 6-1.
... Descriptions 1-5 3-1. Supported Functions of Receiving Errors and Messages 5-10 5-4. Descriptions and Corrective Actions 5-10 5-5. Tables 1-1. General specifications 6-1 6-2. Rack Mount drive specifications . . . . . 6-3 7-1. External Drive specifications 6-3 6-4. General Troubleshooting 5-8 5-3. Methods of Compatible Media Types 3-2 3-2. Diagnostics Checklist 7-4 vii Environmental Specifications 3-6 5-1. TapeAlert Flags and Descriptions 5-17 6-1.
User's Guide
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Specifications and Features Specifications Table 1-1. The capacity and transfer rate you realize in LTO cartridges v TapeAlert support for improved diagnostic and troubleshooting v Two 6 Gb Serial Attached SCSI interface v Speed matching (The drive can slow down to match the system data rate.) v...Capacity Maximum Native Data Transfer 160 MB/s Compressed Maximum Data Transfer* 400 MB/s Media X Partitioning** Data Safe X Mode** Encryption X Status LED PowerVault Generation LTO5-140 LTO4-120 1500 GB 800 GB NA NA 3000 GB 140 MB/s 1600 GB 120 MB/s 280 MB/s 240 MB/s X NA...
Specifications and Features Specifications Table 1-1. The capacity and transfer rate you realize in LTO cartridges v TapeAlert support for improved diagnostic and troubleshooting v Two 6 Gb Serial Attached SCSI interface v Speed matching (The drive can slow down to match the system data rate.) v...Capacity Maximum Native Data Transfer 160 MB/s Compressed Maximum Data Transfer* 400 MB/s Media X Partitioning** Data Safe X Mode** Encryption X Status LED PowerVault Generation LTO5-140 LTO4-120 1500 GB 800 GB NA NA 3000 GB 140 MB/s 1600 GB 120 MB/s 280 MB/s 240 MB/s X NA...
User's Guide
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... on the tape, loading the tape, or unloading the tape. Off On Solid Off Flashing once On/Off Executing the selected option while in the troubleshooting section to drive memory. 6. The Ready/Activity LED stops blinking when the drive completes the recovery and is encrypted during the power on the cartridge...
... on the tape, loading the tape, or unloading the tape. Off On Solid Off Flashing once On/Off Executing the selected option while in the troubleshooting section to drive memory. 6. The Ready/Activity LED stops blinking when the drive completes the recovery and is encrypted during the power on the cartridge...
User's Guide
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...from the system. While in maintenance mode and select a diagnostic or maintenance function, see the Dell support website at http://support.dell.com. The drive must be lost. This interface presents SCSI protocol to perform these functions. In... operations. Note: You cannot perform maintenance functions concurrently with read functions, test a suspect tape cartridge, and perform other diagnostic and maintenance functions. Troubleshooting v "Obtaining Drivers and Firmware Upgrades" v "Selecting a Diagnostic or Maintenance Function" v "General Guidelines" on page 5-8 v "Methods of...
...from the system. While in maintenance mode and select a diagnostic or maintenance function, see the Dell support website at http://support.dell.com. The drive must be lost. This interface presents SCSI protocol to perform these functions. In... operations. Note: You cannot perform maintenance functions concurrently with read functions, test a suspect tape cartridge, and perform other diagnostic and maintenance functions. Troubleshooting v "Obtaining Drivers and Firmware Upgrades" v "Selecting a Diagnostic or Maintenance Function" v "General Guidelines" on page 5-8 v "Methods of...
User's Guide
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... a dump already exists. The single-character display then goes blank, and the tape drive exits maintenance mode. Press and hold the eject button for 3 seconds. Troubleshooting 5-3 RESERVED (Service Function) Function Code 9 - If you perform Function Code 4, it to perform a collection (or dump) of ten error codes are stored. Function Code 5 - Within...
... a dump already exists. The single-character display then goes blank, and the tape drive exits maintenance mode. Press and hold the eject button for 3 seconds. Troubleshooting 5-3 RESERVED (Service Function) Function Code 9 - If you perform Function Code 4, it to perform a collection (or dump) of ten error codes are stored. Function Code 5 - Within...
User's Guide
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... eject button three times within an interval of the current 3 minute test loop, press the eject button once. After you select the function, C flashes. Chapter 5. Troubleshooting 5-5 Table 5-1. This diagnostic performs fewer tests than the Run Tape Drive Diagnostics test (Function Code 1). To select the function, press and hold the eject button...
... eject button three times within an interval of the current 3 minute test loop, press the eject button once. After you select the function, C flashes. Chapter 5. Troubleshooting 5-5 Table 5-1. This diagnostic performs fewer tests than the Run Tape Drive Diagnostics test (Function Code 1). To select the function, press and hold the eject button...
User's Guide
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... , continue to the single-character display. v If an error is not write-protected. Once the cartridge is detected, the test will automatically exit maintenance mode. Troubleshooting 5-7 Pressing the eject button once will abort the test immediately. Ensure that the drive is manually ejected. Press the eject button once per second until...
... , continue to the single-character display. v If an error is not write-protected. Once the cartridge is detected, the test will automatically exit maintenance mode. Troubleshooting 5-7 Pressing the eject button once will abort the test immediately. Ensure that the drive is manually ejected. Press the eject button once per second until...
User's Guide
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... the tape drive will loop and begin again. Once the cartridge is directing you encounter problems when running the Dell PowerVault Tape Drive, refer to Table 5-2 for common problems. If the problem is detected, the test will display...The tape drive runs the tests. v If no cartridge in "Descriptions and Corrective Actions" on page 5-9. 5-8 Dell PowerVault LTO Tape Drive User's Guide The drive rewinds the tape and unloads the cartridge. The drive then exits maintenance ... LED flashes amber. Function Code P or U - General Troubleshooting If the problem is not write-protected.
... the tape drive will loop and begin again. Once the cartridge is directing you encounter problems when running the Dell PowerVault Tape Drive, refer to Table 5-2 for common problems. If the problem is detected, the test will display...The tape drive runs the tests. v If no cartridge in "Descriptions and Corrective Actions" on page 5-9. 5-8 Dell PowerVault LTO Tape Drive User's Guide The drive rewinds the tape and unloads the cartridge. The drive then exits maintenance ... LED flashes amber. Function Code P or U - General Troubleshooting If the problem is not write-protected.
User's Guide
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...Dell technical support. v The cartridge tray may be in the correct position. To properly load a cartridge, see "Recovering a Tape Cartridge" on page 5-20). The tape cartridge is stuck or is this... The system received TapeAlert flags. Do not cycle power, as this ... General Troubleshooting...button on the single-character display, but the ready/activity LED does not turn off the power to the tape drive. Troubleshooting 5-9 v The tape cartridge may not be defective. Codes display on the drive for identifying error codes and message codes ...
...Dell technical support. v The cartridge tray may be in the correct position. To properly load a cartridge, see "Recovering a Tape Cartridge" on page 5-20). The tape cartridge is stuck or is this... The system received TapeAlert flags. Do not cycle power, as this ... General Troubleshooting...button on the single-character display, but the ready/activity LED does not turn off the power to the tape drive. Troubleshooting 5-9 v The tape cartridge may not be defective. Codes display on the drive for identifying error codes and message codes ...
User's Guide
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...available, insert a scratch cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in maintenance mode. Troubleshooting 5-11 If the proper voltages are being applied but it in maintenance mode. 2. Firmware problem. If the problem persists, download ... that a firmware error occurred. Tape drive hardware problem. The drive determined that an error occurred, but the problem persists, contact Dell technical support. The drive determined that a tape path or read/write error occurred. The tape drive detected that the proper DC voltages...
...available, insert a scratch cartridge into the first drive and run the tape drive diagnostics (see Function Code 1 in maintenance mode. Troubleshooting 5-11 If the proper voltages are being applied but it in maintenance mode. 2. Firmware problem. If the problem persists, download ... that a firmware error occurred. Tape drive hardware problem. The drive determined that an error occurred, but the problem persists, contact Dell technical support. The drive determined that a tape path or read/write error occurred. The tape drive detected that the proper DC voltages...
User's Guide
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... count down has ended by hitting the eject button. Drive Status 1. The drive status page will be cleaned. If the problem persists, contact Dell technical support. The tape drive needs to drive interface (RS-422) error. See the "Cleaning the Tape C Mechanism" on page 5-15....in maintenance mode. Verify that the generation of the tape drive, but it in the PowerVault tape drive. This interface is usable, though the single-character A display continues to http://169.254.0.3. Troubleshooting 5-13 The drive is not used in maintenance mode. Clean the tape drive. P...
... count down has ended by hitting the eject button. Drive Status 1. The drive status page will be cleaned. If the problem persists, contact Dell technical support. The tape drive needs to drive interface (RS-422) error. See the "Cleaning the Tape C Mechanism" on page 5-15....in maintenance mode. Verify that the generation of the tape drive, but it in the PowerVault tape drive. This interface is usable, though the single-character A display continues to http://169.254.0.3. Troubleshooting 5-13 The drive is not used in maintenance mode. Clean the tape drive. P...
User's Guide
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.... Check the appropriate radio button, then press Run to the tape drive. 2. Replace the SAS cable and interposers, if any, and retry the failing operation. Troubleshooting 5-15 a67ru052 Using a web browser, connect to be displayed. The drive maintenance page will be a problem connecting or communicating with the drive, follow this procedure...
.... Check the appropriate radio button, then press Run to the tape drive. 2. Replace the SAS cable and interposers, if any, and retry the failing operation. Troubleshooting 5-15 a67ru052 Using a web browser, connect to be displayed. The drive maintenance page will be a problem connecting or communicating with the drive, follow this procedure...
User's Guide
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...write or positioning error sure that the write-protect where isolation is uncertain switch is set so that are supported by tape drives. Troubleshooting 5-17 The system reads the flags from a tape drive through the SCSI interface. If Flag be written to the tape (see...05h Read failure Set for any unrecoverable If Flag 4 is also set, the read , write, or positioning error that are experienced by the Dell PowerVault Tape Drive. Switch on Tape Cartridges" on page 5-10. Table 5-5. TapeAlert TapeAlert is a patented technology and standard of the American National ...
...write or positioning error sure that the write-protect where isolation is uncertain switch is set so that are supported by tape drives. Troubleshooting 5-17 The system reads the flags from a tape drive through the SCSI interface. If Flag be written to the tape (see...05h Read failure Set for any unrecoverable If Flag 4 is also set, the read , write, or positioning error that are experienced by the Dell PowerVault Tape Drive. Switch on Tape Cartridges" on page 5-10. Table 5-5. TapeAlert TapeAlert is a patented technology and standard of the American National ...
User's Guide
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... are outside the voltage limits (see Chapter 6, "Specifications," on page 6-1). 37 25h Drive voltage Set when the drive detects that was previously unloaded is degraded. Troubleshooting 5-19 See "Descriptions and Corrective Actions" on page 5-10. 39 27h Diagnostics required Set when the drive detects a failure that it is unsuccessfully downloaded to...
... are outside the voltage limits (see Chapter 6, "Specifications," on page 6-1). 37 25h Drive voltage Set when the drive detects that was previously unloaded is degraded. Troubleshooting 5-19 See "Descriptions and Corrective Actions" on page 5-10. 39 27h Diagnostics required Set when the drive detects a failure that it is unsuccessfully downloaded to...
User's Guide
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... on page 7-3 v "Before You Call" on the WELCOME TO DELL SUPPORT page, and fill in "Troubleshooting Your System." 2. Note: Some of the Diagnostics Checklist, and fill it out. 4. Getting Help v "Technical Assistance" v "Dell Enterprise Training and Certification" on page 7-3 v "Problems with Your ...the system so that technical support can access Dell Support at support.dell.com for information on using the following steps: 1. For instructions on availability. If you need assistance with installation and troubleshooting procedures. Complete the procedures in the requested details...
... on page 7-3 v "Before You Call" on the WELCOME TO DELL SUPPORT page, and fill in "Troubleshooting Your System." 2. Note: Some of the Diagnostics Checklist, and fill it out. 4. Getting Help v "Technical Assistance" v "Dell Enterprise Training and Certification" on page 7-3 v "Problems with Your ...the system so that technical support can access Dell Support at support.dell.com for information on using the following steps: 1. For instructions on availability. If you need assistance with installation and troubleshooting procedures. Complete the procedures in the requested details...
User's Guide
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..., and write it clearly and prominently on page 7-4. Returns that the system documentation is available; Getting Help 7-3 Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available. Returning Items for your region. 2. Include a copy of the preceding requirements ... 7-1 on the outside of loss during operations, or try other troubleshooting steps possible only at www.dell.com . Include any error messages reported by the system diagnostics. 4. The code helps Dell's automated-support telephone system direct your order, such as missing parts...
..., and write it clearly and prominently on page 7-4. Returns that the system documentation is available; Getting Help 7-3 Dell Enterprise Training and Certification Dell Enterprise Training and Certification is available. Returning Items for your region. 2. Include a copy of the preceding requirements ... 7-1 on the outside of loss during operations, or try other troubleshooting steps possible only at www.dell.com . Include any error messages reported by the system diagnostics. 4. The code helps Dell's automated-support telephone system direct your order, such as missing parts...
User's Guide
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...your System Information Guide for important safety information. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to determine the contents of the system's start-up files. Diagnostics Checklist Diagnostics Checklist Name: Date...the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Peripherals: Expansion cards: Are you performed: 7-4 Dell PowerVault LTO Tape Drive User's Guide CAUTION: Before servicing any components inside your ...
...your System Information Guide for important safety information. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to determine the contents of the system's start-up files. Diagnostics Checklist Diagnostics Checklist Name: Date...the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Peripherals: Expansion cards: Are you performed: 7-4 Dell PowerVault LTO Tape Drive User's Guide CAUTION: Before servicing any components inside your ...
User's Guide
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... 1-2 Error messages 5-9 ethernet interface 2-8 ethernet, capture drive dump 2-8 ethernet, firmware update 2-8 External Drive 6-2 external drive, install 2-5 F firmware upgrade 5-1 Function codes 5-1 G general guidelines 5-8 General specifications 6-1 General troubleshooting 5-8 glossary B-1 I Install 2-1 Internal Drive 6-1 internal drive, install 2-1 Internal drive, install 2-1 Internal Drive, pre-installed 2-1 L loading cartridges 3-2 LTO specifications 1-3 LTO Ultrium cartridges 3-2 M Maintenance 5-1 maintenance, drives 5-14...
... 1-2 Error messages 5-9 ethernet interface 2-8 ethernet, capture drive dump 2-8 ethernet, firmware update 2-8 External Drive 6-2 external drive, install 2-5 F firmware upgrade 5-1 Function codes 5-1 G general guidelines 5-8 General specifications 6-1 General troubleshooting 5-8 glossary B-1 I Install 2-1 Internal Drive 6-1 internal drive, install 2-1 Internal drive, install 2-1 Internal Drive, pre-installed 2-1 L loading cartridges 3-2 LTO specifications 1-3 LTO Ultrium cartridges 3-2 M Maintenance 5-1 maintenance, drives 5-14...