Dell PowerVault 114X Support Question
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Question posted by satisiwedludlu on September 27th, 2016
Troubleshooting Powervault 114x
"Waiting for target" error How To Access PowerVault Device Dashboard
Current Answers
Answer #1: Posted by waelsaidani1 on September 27th, 2016 5:49 AM
3 ProSupport Service Plans: Service may be provided by a third party. Technician will be dispatched if necessary in parallel with phone-based troubleshooting for severity level 1 issues on systems with ProSupport Mission Critical or Same Day Response service. Technician will be dispatched if necessary following phone-based troubleshooting for all other severity levels and on-site response service levels. Repair time is measured from dispatch time of the on-site response service. Subject to parts availability, geographical restrictions and terms of service contract. Service timing dependent upon time of day call placed to Dell. U.S. only.
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