Hardware Owner's Manual (PDF)
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Removing an Expansion Card 93 Installing an Expansion Card 95 SAS Controller Card 96 Removing a SAS Controller Card 96 Installing a SAS Controller Card 97 RAID Battery 99 Removing a RAID Battery 99 Installing a RAID Battery 101 Remote Access Controller Card (RAC 101 Removing the RAC Card 101 Installing a RAC Card 103 Internal USB Memory Key Connector 104 Installing...110 Memory Module Installation Guidelines . . . . . 110 Removing Memory Modules 111 Installing Memory Modules 113 Processor 114 Removing the Processor 114 Installing the Processor 117 System Battery 118 6 Contents
Removing an Expansion Card 93 Installing an Expansion Card 95 SAS Controller Card 96 Removing a SAS Controller Card 96 Installing a SAS Controller Card 97 RAID Battery 99 Removing a RAID Battery 99 Installing a RAID Battery 101 Remote Access Controller Card (RAC 101 Removing the RAC Card 101 Installing a RAC Card 103 Internal USB Memory Key Connector 104 Installing...110 Memory Module Installation Guidelines . . . . . 110 Removing Memory Modules 111 Installing Memory Modules 113 Processor 114 Removing the Processor 114 Installing the Processor 117 System Battery 118 6 Contents
Hardware Owner's Manual (PDF)
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...138 Troubleshooting a USB Device 138 Troubleshooting a NIC 140 Troubleshooting a Wet System 141 Troubleshooting a Damaged System 142 Troubleshooting the System Battery 143 Troubleshooting Redundant Power Supplies . . . . . 143 Troubleshooting System Cooling Problems 145 Troubleshooting a Fan 145 Troubleshooting System ... a Hot-pluggable Hard Drive . . . . . 155 Troubleshooting a SAS or SAS RAID Controller. . . . 157 Troubleshooting Expansion Cards 159 Troubleshooting the Microprocessor 161 5 Running the System Diagnostics 163 Using Dell PowerEdge Diagnostics 163 8 Contents
...138 Troubleshooting a USB Device 138 Troubleshooting a NIC 140 Troubleshooting a Wet System 141 Troubleshooting a Damaged System 142 Troubleshooting the System Battery 143 Troubleshooting Redundant Power Supplies . . . . . 143 Troubleshooting System Cooling Problems 145 Troubleshooting a Fan 145 Troubleshooting System ... a Hot-pluggable Hard Drive . . . . . 155 Troubleshooting a SAS or SAS RAID Controller. . . . 157 Troubleshooting Expansion Cards 159 Troubleshooting the Microprocessor 161 5 Running the System Diagnostics 163 Using Dell PowerEdge Diagnostics 163 8 Contents
Hardware Owner's Manual (PDF)
Page 12
...event log (SEL) and configuration of BMC. Enters the boot mode selection screen, allowing you have the optional battery-cached SAS RAID controller, this keystroke enters the RAID configuration utility. See your system and try again. Starts PXE boot. Enters the Baseboard Management Controller (BMC) ... choose a boot device. Keystrokes for your SAS controller card. 12 About Your System NOTE: Always check for updates at support.dell.com and read the updates first because they often supercede information in other documents. • Release notes or readme files may ...
...event log (SEL) and configuration of BMC. Enters the boot mode selection screen, allowing you have the optional battery-cached SAS RAID controller, this keystroke enters the RAID configuration utility. See your system and try again. Starts PXE boot. Enters the Baseboard Management Controller (BMC) ... choose a boot device. Keystrokes for your SAS controller card. 12 About Your System NOTE: Always check for updates at support.dell.com and read the updates first because they often supercede information in other documents. • Release notes or readme files may ...
Hardware Owner's Manual (PDF)
Page 20
...to the determine the CPU(s) system and restart the temperature status. system. E1211 ROMB Batt RAID battery is unable to Turn off and active errors are displayed. Reseat the RAID battery connector. page 175. page 143. Table 1-5. E1114 Temp Ambient Ambient system temperature is off...Setup conditions: program (see "Getting increases the CPU fan speed Help" on has failed. If the problem persists, replace the battery. E12nn ## PwrGd Specified voltage regulator See "Getting Help" on page 175. E1115 Temp Planar Planar system temperature See "Troubleshooting is...
...to the determine the CPU(s) system and restart the temperature status. system. E1211 ROMB Batt RAID battery is unable to Turn off and active errors are displayed. Reseat the RAID battery connector. page 175. page 143. Table 1-5. E1114 Temp Ambient Ambient system temperature is off...Setup conditions: program (see "Getting increases the CPU fan speed Help" on has failed. If the problem persists, replace the battery. E12nn ## PwrGd Specified voltage regulator See "Getting Help" on page 175. E1115 Temp Planar Planar system temperature See "Troubleshooting is...
Hardware Owner's Manual (PDF)
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... be able to the acceptable range, the message is a failing power supply. For example, if temperature for the system. • Power cycle - Replace RAID battery (see the "Glossary" on , the LCD message is automatically removed when that the problem is removed from the display: • Clear the SEL - ...determine the problem if multiple related errors occur. About Your System 29 You can often specify a very precise fault condition that the RAID battery has less than 24 hours of an abbreviation or acronym used in xx seconds by LCD Status Messages The code and text on ...
... be able to the acceptable range, the message is a failing power supply. For example, if temperature for the system. • Power cycle - Replace RAID battery (see the "Glossary" on , the LCD message is automatically removed when that the problem is removed from the display: • Clear the SEL - ...determine the problem if multiple related errors occur. About Your System 29 You can often specify a very precise fault condition that the RAID battery has less than 24 hours of an abbreviation or acronym used in xx seconds by LCD Status Messages The code and text on ...
Hardware Owner's Manual (PDF)
Page 59
...; Power supplies and power distribution board • Hard drives • Diskette drive • Optical and tape drives • Expansion cards • SAS controller card • RAID battery • RAC card • Internal USB memory key connector • System fan and expansion card fan • Memory • Processor • System...
...; Power supplies and power distribution board • Hard drives • Diskette drive • Optical and tape drives • Expansion cards • SAS controller card • RAID battery • RAC card • Internal USB memory key connector • System fan and expansion card fan • Memory • Processor • System...
Hardware Owner's Manual (PDF)
Page 97
...card latch adjacent to the slot (see Figure 3-20). 5 Disconnect the SAS cable, LED cable, and RAID battery cable (if applicable) from the battery holder, if applicable (see "Installing and Removing a RAID Battery" on page 100). 8 Close the expansion card cover (see Figure 3-7). 9 Replace the system cover ... Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the system. 7 Remove the RAID battery from the SAS controller card. 6 Grasp the card by its connector (see Figure 3-20). NOTE: If you are removing the...
...card latch adjacent to the slot (see Figure 3-20). 5 Disconnect the SAS cable, LED cable, and RAID battery cable (if applicable) from the battery holder, if applicable (see "Installing and Removing a RAID Battery" on page 100). 8 Close the expansion card cover (see Figure 3-7). 9 Replace the system cover ... Before performing any procedure, see your Product Information Guide for complete information about safety precautions, working inside the system. 7 Remove the RAID battery from the SAS controller card. 6 Grasp the card by its connector (see Figure 3-20). NOTE: If you are removing the...
Hardware Owner's Manual (PDF)
Page 98
... (see Figure 3-20). Cables routed over or behind the cards. The cable does not operate if reversed. 10 Connect the SAS cable, LED cable, and RAID battery cable (if applicable) to the SAS backplane, if installed. NOTICE: Do not route card cables over the cards can remove the expansion card cover, if... desired, and set it aside. 4 Remove the filler bracket or existing expansion card to remove the expansion card. NOTE: For battery-cached SAS/RAID controllers, install the RAID battery (see "Installing a RAID Battery" on the cable.
... (see Figure 3-20). Cables routed over or behind the cards. The cable does not operate if reversed. 10 Connect the SAS cable, LED cable, and RAID battery cable (if applicable) to the SAS backplane, if installed. NOTICE: Do not route card cables over the cards can remove the expansion card cover, if... desired, and set it aside. 4 Remove the filler bracket or existing expansion card to remove the expansion card. NOTE: For battery-cached SAS/RAID controllers, install the RAID battery (see "Installing a RAID Battery" on the cable.
Hardware Owner's Manual (PDF)
Page 99
... for the card for the card. Installing System Components 99 Before performing any procedure, see "Removing the System Cover" on the battery carrier retention tabs and remove the RAID battery from the battery cable slot in this section applies only to remove the system cover and access any device drivers required for information about...
... for the card for the card. Installing System Components 99 Before performing any procedure, see "Removing the System Cover" on the battery carrier retention tabs and remove the RAID battery from the battery cable slot in this section applies only to remove the system cover and access any device drivers required for information about...
Hardware Owner's Manual (PDF)
Page 100
Installing and Removing a RAID Battery 1 2 3 4 5 6 1 RAID battery 3 battery carrier 5 battery carrier retention tabs 2 battery carrier release tab 4 battery carrier slots (2) 6 battery cable slot 100 Installing System Components Figure 3-21.
Installing and Removing a RAID Battery 1 2 3 4 5 6 1 RAID battery 3 battery carrier 5 battery carrier retention tabs 2 battery carrier release tab 4 battery carrier slots (2) 6 battery cable slot 100 Installing System Components Figure 3-21.
Hardware Owner's Manual (PDF)
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Installing a RAID Battery 1 Insert the RAID battery into the battery carrier (see Figure 3-21). 2 Insert the battery carrier and RAID battery into the system's battery carrier slots, ensuring that the battery carrier is aligned and fully seated in the chassis (see Figure 3-21). 5 Replace the system cover (see "... the peripherals. 2 Remove the system cover (see your card for more information. 4 Route the battery cable through the battery cable slot in the slots. 3 Connect the battery cable to the RAC card. NOTE: If you are authorized to unseat the connector. Installing System ...
Installing a RAID Battery 1 Insert the RAID battery into the battery carrier (see Figure 3-21). 2 Insert the battery carrier and RAID battery into the system's battery carrier slots, ensuring that the battery carrier is aligned and fully seated in the chassis (see Figure 3-21). 5 Replace the system cover (see "... the peripherals. 2 Remove the system cover (see your card for more information. 4 Route the battery cable through the battery cable slot in the slots. 3 Connect the battery cable to the RAC card. NOTE: If you are authorized to unseat the connector. Installing System ...
Hardware Owner's Manual (PDF)
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.... 2 Remove the system cover (see "Removing the System Cover" on page 66). 3 Open the expansion card cover (see Figure 3-7). 4 If present, remove the RAID battery and battery carrier (see "Removing a RAID Battery" on page 99). 5 Disconnect the fan's power cable from the system board (see Figure 6-1), and remove the cable from the adjacent slot on...
.... 2 Remove the system cover (see "Removing the System Cover" on page 66). 3 Open the expansion card cover (see Figure 3-7). 4 If present, remove the RAID battery and battery carrier (see "Removing a RAID Battery" on page 99). 5 Disconnect the fan's power cable from the system board (see Figure 6-1), and remove the cable from the adjacent slot on...
Hardware Owner's Manual (PDF)
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... the System Fan CAUTION: Only trained service technicians are authorized to the FAN1 connector on the system board (see Figure 6-1). 4 Replace the RAID battery and battery carrier, if applicable (see "Installing a RAID Battery" on page 67). 3 Route the fan power cable through the adjacent slot in the chassis, and connect the cable to remove the...
... the System Fan CAUTION: Only trained service technicians are authorized to the FAN1 connector on the system board (see Figure 6-1). 4 Replace the RAID battery and battery carrier, if applicable (see "Installing a RAID Battery" on page 67). 3 Route the fan power cable through the adjacent slot in the chassis, and connect the cable to remove the...
Hardware Owner's Manual (PDF)
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... of the system. CAUTION: The processor and heat sink can become extremely hot. Installing System Components 129 7 Remove the SAS controller card, if applicable (see "RAID Battery" on page 99). 8 Remove the internal USB memory key, if applicable (see Figure 6-1). 9 Remove all memory modules (see "Removing the SAS Backplane" on page 124...
... of the system. CAUTION: The processor and heat sink can become extremely hot. Installing System Components 129 7 Remove the SAS controller card, if applicable (see "RAID Battery" on page 99). 8 Remove the internal USB memory key, if applicable (see Figure 6-1). 9 Remove all memory modules (see "Removing the SAS Backplane" on page 124...
Hardware Owner's Manual (PDF)
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...controller card is not resolved, continue to enter the configuration utility program: • for a SAS controller • for a SAS RAID controller See the controller's documentation for information about configuration settings. 4 Check the configuration settings, make any necessary corrections, and restart the...Installing an Expansion Card" on page 95). 9 If you have a SAS RAID controller, ensure that the following RAID components are properly installed and connected: • Memory module • Battery 10 Verify that the cable connections between the hard drives and the SAS controller...
...controller card is not resolved, continue to enter the configuration utility program: • for a SAS controller • for a SAS RAID controller See the controller's documentation for information about configuration settings. 4 Check the configuration settings, make any necessary corrections, and restart the...Installing an Expansion Card" on page 95). 9 If you have a SAS RAID controller, ensure that the following RAID components are properly installed and connected: • Memory module • Battery 10 Verify that the cable connections between the hard drives and the SAS controller...
Hardware Owner's Manual (PDF)
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battery (RAID) installing, 99 battery (system) replacing, 118 troubleshooting, 143 bezel (front drive) insert, 65 removing, 63 BMC configuring, 57 boot device configuring, 84 C CD/DVD drive installing, 91 removing, ... the system, 67 connecting external devices, 16 connectors back-panel, 16 front-panel, 13 NIC, 16 serial port, 16 USB, 13, 16 video, 16 contacting Dell, 175 control panel assembly installing, 128 removing, 126 cooling fans installing expansion card fan, 107 installing system fan, 109 removing expansion card fan, 106 removing...
battery (RAID) installing, 99 battery (system) replacing, 118 troubleshooting, 143 bezel (front drive) insert, 65 removing, 63 BMC configuring, 57 boot device configuring, 84 C CD/DVD drive installing, 91 removing, ... the system, 67 connecting external devices, 16 connectors back-panel, 16 front-panel, 13 NIC, 16 serial port, 16 USB, 13, 16 video, 16 contacting Dell, 175 control panel assembly installing, 128 removing, 126 cooling fans installing expansion card fan, 107 installing system fan, 109 removing expansion card fan, 106 removing...
Hardware Owner's Manual (PDF)
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... hard drive (cabled), 82 hard drive (hot-pluggable), 78 memory modules, 113 power supply, 77 power supply distribution module, 123 processor, 117 RAC card, 103 RAID battery, 99, 101 SAS controller card, 97 system board, 130 system fan, 109 tape drive, 91 USB memory key, 104 J jumpers, 167, 170 K keyboard troubleshooting, 135...
... hard drive (cabled), 82 hard drive (hot-pluggable), 78 memory modules, 113 power supply, 77 power supply distribution module, 123 processor, 117 RAC card, 103 RAID battery, 99, 101 SAS controller card, 97 system board, 130 system fan, 109 tape drive, 91 USB memory key, 104 J jumpers, 167, 170 K keyboard troubleshooting, 135...
Hardware Owner's Manual (PDF)
Page 192
... distribution module installing, 123 removing, 122 processor installing, 117 removing, 114 troubleshooting, 161 upgrades, 114 R RAC card installing, 103 removing, 101 RAID battery installing, 101 removing, 99 recommended tools, 60 192 Index removing 5.25-inch drive, 88 CD/DVD drive, 88 chassis intrusion switch, 120 control...drives (hot-pluggable), 77 memory, 111 power supply, 73, 75 power supply distribution module, 122 processor, 114 RAC card, 101 RAID battery, 99 SAS controller card, 96 system board, 128 system fan, 108 tape drive, 88 replacing diskette drive, 86 power supply, 75 system...
... distribution module installing, 123 removing, 122 processor installing, 117 removing, 114 troubleshooting, 161 upgrades, 114 R RAC card installing, 103 removing, 101 RAID battery installing, 101 removing, 99 recommended tools, 60 192 Index removing 5.25-inch drive, 88 CD/DVD drive, 88 chassis intrusion switch, 120 control...drives (hot-pluggable), 77 memory, 111 power supply, 73, 75 power supply distribution module, 122 processor, 114 RAC card, 101 RAID battery, 99 SAS controller card, 96 system board, 128 system fan, 108 tape drive, 88 replacing diskette drive, 86 power supply, 75 system...