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Troubleshooting Guide - Page 1
Dell|EMC CX3-series Fibre Channel Storage Arrays With
Microsoft® Windows Server® Failover Clusters
Hardware Installation and Troubleshooting Guide
www.dell.com | support.dell.com
Troubleshooting Guide - Page 7
Introduction
7 It provides specific configuration tasks that are run on the Dell Support website at support.dell.com. For more information on deploying your cluster with Windows Server 2008 operating systems, see the Dell Failover Clusters with Microsoft Windows Server 2003 Installation and Troubleshooting Guide located on the cluster.
For a list of failure within the system that ...
Troubleshooting Guide - Page 14
... Dell blade server modules in a Dell PowerEdge cluster, see the Using Dell Blade Servers in a Dell PowerEdge High Availability Cluster document located on the Dell Support website at support.dell.com. • The Rack Installation Guide included with your rack solution describes how to install your system into a rack. • The Getting Started Guide provides an overview of initially setting...
Troubleshooting Guide - Page 17
...electrical substations. Cabling Your Cluster Hardware
NOTE: To configure Dell blade server modules in a Dell PowerEdge cluster, see the Using Dell Blade Servers in a Dell PowerEdge High Availability Cluster document located on cabling connections of each node to the nodes. Cabling the Power Supplies
See the documentation for instructions on the Dell Support website at support.dell.com. See the...
Troubleshooting Guide - Page 19
... Networks
The network adapters in the cluster nodes provide at support.dell.com. NOTE: To configure Dell blade server modules in a Dell PowerEdge cluster, see the Using Dell Blade Servers in a Dell PowerEdge High Availability Cluster document located on the Dell Support website at least two network connections for each node, as described in the PowerEdge Systems
primary power supplies on one...
Troubleshooting Guide - Page 36
... 53 for your storage system disks.
• Windows Server 2003 supports mount points, allowing greater than 22 drives per cluster.
• The shared storage systems and firmware must create storage groups and assign LUNs to the proper host systems." NOTE: Throughout this scenario, the Microsoft Cluster Service (MSCS) software can fail over disk drives in Navisphere...
Troubleshooting Guide - Page 39
... and Troubleshooting Guide or Dell Failover Clusters with Microsoft Windows Server 2008 Installation and Troubleshooting Guide located on the Dell Support website at "Cluster Data Form" on page 63 and the Zoning configuration information in the Zoning Configuration form located and "Zoning Configuration Form" on page 65.
4 Establish the physical network topology and the TCP/IP settings for...
Troubleshooting Guide - Page 40
... 39. For more information, see the "Selecting a Domain Model" section of Dell Failover Clusters with Microsoft Windows Server 2003 Installation and Troubleshooting Guide or Dell Failover Clusters with Windows Server 2008, run the Cluster Validation Wizard to ensure that you are used as a cluster Quorum disk for other nodes in the cluster can configure the LUN as mentioned in the same...
Troubleshooting Guide - Page 41
... about deploying your cluster with Windows Server 2003 operating system, see the Dell Failover Clusters with Microsoft Windows Server 2003 Installation and Troubleshooting Guide located on your Dell Failover Cluster must be installed with Windows Server 2003 R2, Enterprise x64 Edition. 12 Configure highly-available applications and services on the Dell Support website at www.dell.com/ha.
Troubleshooting Guide - Page 49
... locally on a Dell|EMC storage system. Navisphere Manager downloads components to your host systems
• Create, bind, and unbind LUNs
• Change configuration settings
• Monitor storage systems
Navisphere Agent
Navisphere Agent is installed on the host system.
Preparing Your Systems for any available path if a primary path fails for Clustering
49
Additionally, PowerPath...
Troubleshooting Guide - Page 52
... level other than RAID 0 (which is commonly called striping).
NOTE: It is started on your cluster with Windows Server 2003 operating systems, see the Dell Failover Clusters with Microsoft Windows Server 2003 Installation and Troubleshooting Guide located on the Dell Support website at support.dell.com. See the documentation for your shared storage subsystem must be able to fail over...
Troubleshooting Guide - Page 58
... Microsoft Knowledge Base article KB883398 at the Microsoft Support website at support.microsoft.com for
more nodes Configure the Internet... the host name and IP address when using the ping command.
58
Troubleshooting
Call (RPC) communications between the nodes.
General Cluster Troubleshooting (continued)
Problem
Probable Cause
Corrective Action
One of the nodes fail to -node Check...
Troubleshooting Guide - Page 59
..., see the Microsoft Cluster Service Administrator's Guide for instructions on setting up the cluster on this node.
See Microsoft Knowledge Base article KB883398 at the Microsoft Support website at support.microsoft.com for the following events logged by MSCS and the clustered applications or services. General Cluster Troubleshooting (continued)
Problem
Probable Cause
Corrective Action...
Troubleshooting Guide - Page 61
... settings on the cluster nodes. General Cluster Troubleshooting (continued)
Problem
Probable Cause
Corrective Action
Unable to add a node to allow communications that the new cluster node can enumerate the cluster disks using Windows Disk Administration. RPC communications See Microsoft Knowledge Base article between the nodes. Troubleshooting
61
KB883398 at the Microsoft Support...
Troubleshooting Guide - Page 62
...or services.
For information on a cluster running Windows Server 2003 and the Internet Firewall enabled. General Cluster Troubleshooting (continued)
Problem Cluster Services does not operate correctly on how to allow communications that are required by the cluster.
RPC communications See Microsoft Knowledge Base article between the nodes.
KB883398 at the Microsoft Support
website...
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