User's Guide
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... 10 Installing the Switch in a Rack 10 Installing the Switch on a Wall 11 Technical Information 12 2 Troubleshooting 3 Getting Help Technical Assistance 17 Online Services 17 AutoTech Service 18 Automated Order-Status Service 18 Technical Support Service 19 Dell Enterprise Training and Certification 19 Problems With Your Order 19 Product Information 19 Contents 3
... 10 Installing the Switch in a Rack 10 Installing the Switch on a Wall 11 Technical Information 12 2 Troubleshooting 3 Getting Help Technical Assistance 17 Online Services 17 AutoTech Service 18 Automated Order-Status Service 18 Technical Support Service 19 Dell Enterprise Training and Certification 19 Problems With Your Order 19 Product Information 19 Contents 3
User's Guide
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Figure 1-5. Table 1-2. PowerConnect 2608 7 PowerConnect 2616 7 PowerConnect 2624 8 Cascading Switches 9 Brackets for Rack Installation 11 Brackets for Warranty Repair or Credit 19 Before You Call 20 Contacting Dell 20 Figures Figure 1-1. Table 2-1. Figure 1-2. Figure 1-4. Returning Items for Wall Installation 12 Tables Table 1-1. Tag-Based Prioritization 9 Specifications 12 Basic Troubleshooting 15 4 Contents Figure 1-6. Figure 1-3.
Figure 1-5. Table 1-2. PowerConnect 2608 7 PowerConnect 2616 7 PowerConnect 2624 8 Cascading Switches 9 Brackets for Rack Installation 11 Brackets for Warranty Repair or Credit 19 Before You Call 20 Contacting Dell 20 Figures Figure 1-1. Table 2-1. Figure 1-2. Figure 1-4. Returning Items for Wall Installation 12 Tables Table 1-1. Tag-Based Prioritization 9 Specifications 12 Basic Troubleshooting 15 4 Contents Figure 1-6. Figure 1-3.
User's Guide
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Corrective Action Confirm that the power cable is connected to a power source. Table 2-1. Table 2-1 describes general cluster problems you may encounter and the probable causes and solutions. Troubleshooting 15 Ensure that the switch is securely connected to the switch and to a properly functioning and active power source. There is not lighted. 2 Troubleshooting This section provides troubleshooting information for your switch. Basic Troubleshooting Problem Probable Cause Power LED is no power to the switch.
Corrective Action Confirm that the power cable is connected to a power source. Table 2-1. Table 2-1 describes general cluster problems you may encounter and the probable causes and solutions. Troubleshooting 15 Ensure that the switch is securely connected to the switch and to a properly functioning and active power source. There is not lighted. 2 Troubleshooting This section provides troubleshooting information for your switch. Basic Troubleshooting Problem Probable Cause Power LED is no power to the switch.
User's Guide
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...using Category 5 cable or better for 1000Base-T links. Ensure that the NIC on the attached device is powered on . Basic Troubleshooting (continued) Problem Probable Cause Link LED is not securely connected to a different switch port. Ensure that all 10Base-T and 100Base...568B standards. Move the connected device closer to the switch and use a shorter cable. 16 Troubleshooting Try a known working cable. Bad switch port. www.dell.com | support.dell.com Table 2-1. Link speed LED indicates a lower Incorrect cable grade. Reconnect the connector for link...
...using Category 5 cable or better for 1000Base-T links. Ensure that the NIC on the attached device is powered on . Basic Troubleshooting (continued) Problem Probable Cause Link LED is not securely connected to a different switch port. Ensure that all 10Base-T and 100Base...568B standards. Move the connected device closer to the switch and use a shorter cable. 16 Troubleshooting Try a known working cable. Bad switch port. www.dell.com | support.dell.com Table 2-1. Link speed LED indicates a lower Incorrect cable grade. Reconnect the connector for link...
User's Guide
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Basic Troubleshooting (continued) Problem Probable Cause Corrective Action Link LED is lighted and the Mismatched duplex mode. Some collisions take place during normal operation. Link LED is ... is reaching its maximum Resegment the network to automatically detect and set to capacity. This can be normal link activity. FDX/HDX LED blinks frequently. Troubleshooting 17 The link is being passed to or sent from a device that any devices connected to the switch are set port speed and duplex settings...
Basic Troubleshooting (continued) Problem Probable Cause Corrective Action Link LED is lighted and the Mismatched duplex mode. Some collisions take place during normal operation. Link LED is ... is reaching its maximum Resegment the network to automatically detect and set to capacity. This can be normal link activity. FDX/HDX LED blinks frequently. Troubleshooting 17 The link is being passed to or sent from a device that any devices connected to the switch are set port speed and duplex settings...
User's Guide
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...: Call technical support from a phone near or at support.dell.com. Online Services You can access Dell Support at the system so that technical support can contact Dell electronically using the following services are not always available in all...DELL SUPPORT page, and fill in the requested details to the proper support personnel. NOTE: Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your region on using the online services, call directly to access help with installation and troubleshooting...
...: Call technical support from a phone near or at support.dell.com. Online Services You can access Dell Support at the system so that technical support can contact Dell electronically using the following services are not always available in all...DELL SUPPORT page, and fill in the requested details to the proper support personnel. NOTE: Dell's Express Service Code system may not be available in all countries. When prompted by Dell's automated telephone system, enter your region on using the online services, call directly to access help with installation and troubleshooting...
User's Guide
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... requirements will be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at our receiving dock and returned to you. If you need assistance in determining which they are missing... to use the electronic addresses, telephone numbers, and codes provided in the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and...
... requirements will be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at our receiving dock and returned to you. If you need assistance in determining which they are missing... to use the electronic addresses, telephone numbers, and codes provided in the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and...