User's Guide
Page 3
... Kit Instructions 11 Installing the Switch on a Flat Surface 11 Installing the Switch in a Rack 11 Installing the Switch on a Wall 12 Technical Information 13 2 Troubleshooting 3 Getting Help Technical Assistance 19 Online Services 19 AutoTech Service 20 Automated Order-Status Service 20 Technical Support Service 20...
... Kit Instructions 11 Installing the Switch on a Flat Surface 11 Installing the Switch in a Rack 11 Installing the Switch on a Wall 12 Technical Information 13 2 Troubleshooting 3 Getting Help Technical Assistance 19 Online Services 19 AutoTech Service 20 Automated Order-Status Service 20 Technical Support Service 20...
User's Guide
Page 4
Figure 1-4. Figure 1-8. Table 2-1. Product Information 21 Returning Items for Wall Installation 13 Tables Table 1-1. Tag-Based Prioritization 11 Specifications 13 Basic Troubleshooting 15 4 Contents Figure 1-6. PowerConnect 2216 7 PowerConnect 2224 8 PowerConnect 2324 8 Cascading Switches 9 Small Workgroup 10 Large Workgroup 10 Brackets for Rack Installation 12 Brackets for Warranty Repair or Credit 21 Before You Call 22 Contacting Dell 22 Figures Figure 1-1. Figure 1-7. Figure 1-3. Figure 1-5. Figure 1-2. Table 1-2.
Figure 1-4. Figure 1-8. Table 2-1. Product Information 21 Returning Items for Wall Installation 13 Tables Table 1-1. Tag-Based Prioritization 11 Specifications 13 Basic Troubleshooting 15 4 Contents Figure 1-6. PowerConnect 2216 7 PowerConnect 2224 8 PowerConnect 2324 8 Cascading Switches 9 Small Workgroup 10 Large Workgroup 10 Brackets for Rack Installation 12 Brackets for Warranty Repair or Credit 21 Before You Call 22 Contacting Dell 22 Figures Figure 1-1. Figure 1-7. Figure 1-3. Figure 1-5. Figure 1-2. Table 1-2.
User's Guide
Page 15
Basic Troubleshooting Problem Power LED is not securely connected to a power source. The cable is not lighted. Corrective Action Confirm that the connectors are fully inserted into ... device. Ensure that the switch is securely connected to the switch and to the switch or the attached device. Table 2-1. Troubleshooting 15 Probable Cause There is not lighted. Troubleshooting This section provides troubleshooting information for your switch. Link LED is no power to a properly functioning and active power source. Table 2-1 describes general cluster...
Basic Troubleshooting Problem Power LED is not securely connected to a power source. The cable is not lighted. Corrective Action Confirm that the connectors are fully inserted into ... device. Ensure that the switch is securely connected to the switch and to the switch or the attached device. Table 2-1. Troubleshooting 15 Probable Cause There is not lighted. Troubleshooting This section provides troubleshooting information for your switch. Link LED is no power to a properly functioning and active power source. Table 2-1 describes general cluster...
User's Guide
Page 16
...duplex settings. Mismatched duplex mode. Ensure that the attached device is connected to a different switch port. 16 Troubleshooting www.dell.com | support.dell.com Table 2-1. Basic Troubleshooting (continued) Problem Probable Cause The attached device is not configured correctly, or it is not powered on ...10Base-T, 100Base-T, and 1000Base-T cables have limitations for the affected link to a 1000Base-T port (ports 25 and 26) on the PowerConnect 2324 switch. Verify that the cables are configured to the switch and use a shorter cable. Reconnect the connector for link lengths....
...duplex settings. Mismatched duplex mode. Ensure that the attached device is connected to a different switch port. 16 Troubleshooting www.dell.com | support.dell.com Table 2-1. Basic Troubleshooting (continued) Problem Probable Cause The attached device is not configured correctly, or it is not powered on ...10Base-T, 100Base-T, and 1000Base-T cables have limitations for the affected link to a 1000Base-T port (ports 25 and 26) on the PowerConnect 2324 switch. Verify that the cables are configured to the switch and use a shorter cable. Reconnect the connector for link lengths....
User's Guide
Page 17
...passed to or sent from a device that you are set to be normal link activity. The link is connected to capacity. Troubleshooting 17 Ensure that is reaching its maximum Resegment the network to the port. Link LED is no Ethernet traffic on the No...be damaged. No action required. Ensure that any cables that the port or NIC on the link. Table 2-1. speed than expected. Basic Troubleshooting (continued) Problem Probable Cause Corrective Action Link speed LED indicates a lower Incorrect cable grade. Some collisions take place during normal operation. Link...
...passed to or sent from a device that you are set to be normal link activity. The link is connected to capacity. Troubleshooting 17 Ensure that is reaching its maximum Resegment the network to the port. Link LED is no Ethernet traffic on the No...be damaged. No action required. Ensure that any cables that the port or NIC on the link. Table 2-1. speed than expected. Basic Troubleshooting (continued) Problem Probable Cause Corrective Action Link speed LED indicates a lower Incorrect cable grade. Some collisions take place during normal operation. Link...
User's Guide
Page 19
... cannot resolve the problem using the technical support service, see "Online Services." If you with installation and troubleshooting procedures. Call your region on availability. Select your local Dell representative for information on the WELCOME TO DELL SUPPORT page, and fill in all locations outside the continental U.S. For more information, see "Technical Support Service...
... cannot resolve the problem using the technical support service, see "Online Services." If you with installation and troubleshooting procedures. Call your region on availability. Select your local Dell representative for information on the WELCOME TO DELL SUPPORT page, and fill in all locations outside the continental U.S. For more information, see "Technical Support Service...
User's Guide
Page 22
...inside your computer, see your country, find the appropriate country section in the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, ...If you need to relay detailed information during operations, or try other troubleshooting steps possible only at or near the system. NOTE: Toll-free numbers are listed. www.dell.com | support.dell.com Before You Call If possible, turn on your system before you...
...inside your computer, see your country, find the appropriate country section in the following websites: • www.dell.com • support.dell.com (technical support) • premiersupport.dell.com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, ...If you need to relay detailed information during operations, or try other troubleshooting steps possible only at or near the system. NOTE: Toll-free numbers are listed. www.dell.com | support.dell.com Before You Call If possible, turn on your system before you...
Technical Specifications Update for the Dell PowerConnect 2200/2300 Series Ethernet Switches
Page 2
... proprietary interest in this document is in addition to that found in Table 2-1 in the Dell PowerConnect 2216/2224/2324 Switches User's Guide. Reproduction in China. www.dell.com | support.dell.com K5672A00.fm Page 2 Friday, February 20, 2004 3:45 PM Additional Troubleshooting Step The following information is subject to change without the written permission of...
... proprietary interest in this document is in addition to that found in Table 2-1 in the Dell PowerConnect 2216/2224/2324 Switches User's Guide. Reproduction in China. www.dell.com | support.dell.com K5672A00.fm Page 2 Friday, February 20, 2004 3:45 PM Additional Troubleshooting Step The following information is subject to change without the written permission of...