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... 1-21 Hard-Disk Drive Service Information 1-22 Hard-Disk Drive for the Net PC Computer 1-22 Hard-Disk Drive for the Low-Profile Computer 1-23 Hard-Disk Drive for the Midsize Computer 1-23 Hard-Disk Drive for the Mini Tower Computer 1-23 Power-Supply Service Data 1-23 Pin Assignments for the DC Power Connectors 1-25 DC Power Distribution 1-26 OptiPlex NX Computer...
... 1-21 Hard-Disk Drive Service Information 1-22 Hard-Disk Drive for the Net PC Computer 1-22 Hard-Disk Drive for the Low-Profile Computer 1-23 Hard-Disk Drive for the Midsize Computer 1-23 Hard-Disk Drive for the Mini Tower Computer 1-23 Power-Supply Service Data 1-23 Pin Assignments for the DC Power Connectors 1-25 DC Power Distribution 1-26 OptiPlex NX Computer...
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... Removal 4-13 Figure 4-12. System Board Components 4-17 Figure 4-16. Floor Stand Removal 5-4 Figure 5-3. DC Power Distribution for the OptiPlex NX Computer 1-34 Figure 1-30. Hard-Disk Drive Assembly Removal 4-11 Figure 4-10. Hard-Disk Drive Bracket Removal 5-12 Figure 5-12. Expansion-Card Removal 4-14 Figure 4-13. SEC Cartridge/Heat Sink Removal 4-20 Figure 4-20. System...
... Removal 4-13 Figure 4-12. System Board Components 4-17 Figure 4-16. Floor Stand Removal 5-4 Figure 5-3. DC Power Distribution for the OptiPlex NX Computer 1-34 Figure 1-30. Hard-Disk Drive Assembly Removal 4-11 Figure 4-10. Hard-Disk Drive Bracket Removal 5-12 Figure 5-12. Expansion-Card Removal 4-14 Figure 4-13. SEC Cartridge/Heat Sink Removal 4-20 Figure 4-20. System...
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... 7-13 Figure 7-14. Table 1-4. Table 3-2. Expansion-Card Cage Removal 7-9 Figure 7-9. System-Board Jumper Descriptions 1-20 Interrupt Assignments 1-20 DREQ Line Assignments 1-21 OptiPlex GXa DC Voltage Ranges 1-24 OptiPlex NX DC Voltage Ranges 1-32 Technical Specifications 1-36 POST Beep Codes 3-2 System Error Messages 3-4 System Setup Categories A-3 xiii System Battery Installation 7-16 Figure A-1. Table...
... 7-13 Figure 7-14. Table 1-4. Table 3-2. Expansion-Card Cage Removal 7-9 Figure 7-9. System-Board Jumper Descriptions 1-20 Interrupt Assignments 1-20 DREQ Line Assignments 1-21 OptiPlex GXa DC Voltage Ranges 1-24 OptiPlex NX DC Voltage Ranges 1-32 Technical Specifications 1-36 POST Beep Codes 3-2 System Error Messages 3-4 System Setup Categories A-3 xiii System Battery Installation 7-16 Figure A-1. Table...
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...to 128 MB, may be used for diskette drives, CD-ROM drives, and/or tape drives. The OptiPlex NX system supports only one hard-disk drive and optionally one external drive device (diskette drive or tape drive). NOTES: Any externally accessible drive bays at system start-up to two EIDE devices...the POST diagnostics that can accommodate two external drive devices. 1-4 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual The EIDE controller attaches to the high-speed PCI local bus. Main Memory Main memory for the OptiPlex GXa and OptiPlex NX systems ranges from a minimum of 16 MB ...
...to 128 MB, may be used for diskette drives, CD-ROM drives, and/or tape drives. The OptiPlex NX system supports only one hard-disk drive and optionally one external drive device (diskette drive or tape drive). NOTES: Any externally accessible drive bays at system start-up to two EIDE devices...the POST diagnostics that can accommodate two external drive devices. 1-4 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual The EIDE controller attaches to the high-speed PCI local bus. Main Memory Main memory for the OptiPlex GXa and OptiPlex NX systems ranges from a minimum of 16 MB ...
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Front-Panel Features power button power indicator hard-disk drive access indicator 1-8 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual power button power indicator reset button Low-Profile Chassis hard-disk drive access indicator diskette-drive access indicator power button power indicator reset button Midsize Chassis hard-disk drive access indicator diskette-drive access indicator power button reset button power indicator hard-disk drive access indicator Mini Tower Chassis Net PC Chassis Figure 1-2.
Front-Panel Features power button power indicator hard-disk drive access indicator 1-8 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual power button power indicator reset button Low-Profile Chassis hard-disk drive access indicator diskette-drive access indicator power button power indicator reset button Midsize Chassis hard-disk drive access indicator diskette-drive access indicator power button reset button power indicator hard-disk drive access indicator Mini Tower Chassis Net PC Chassis Figure 1-2.
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.... Internal View of the Net PC Chassis expansion-card cage expansion-card slot AC power receptacle Advanced Expansion Features The OptiPlex GXa systems contain advanced expansion subsystems that can be accessed by double-clicking the System icon in the Reference and Installation... instructions for instructions on using it to manage resources and resolve conflicts. power supply DC power cable EIDE cable padlock ring hard-disk drive security access lock security cable slot parallel port connector serial port 1 connector mouse connector keyboard connector USB connectors (2) serial port...
.... Internal View of the Net PC Chassis expansion-card cage expansion-card slot AC power receptacle Advanced Expansion Features The OptiPlex GXa systems contain advanced expansion subsystems that can be accessed by double-clicking the System icon in the Reference and Installation... instructions for instructions on using it to manage resources and resolve conflicts. power supply DC power cable EIDE cable padlock ring hard-disk drive security access lock security cable slot parallel port connector serial port 1 connector mouse connector keyboard connector USB connectors (2) serial port...
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...-card cage. 1-22 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual back left right side side back front Low-Profile and Net PC left Computers side top back front right side front Midsize Computer bottom Mini Tower Computer Figure 1-17. Computer Orientation Information Hard-Disk Drive for the OptiPlex NX (Net PC computer) and OptiPlex GXa (lowprofile, midsize...
...-card cage. 1-22 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual back left right side side back front Low-Profile and Net PC left Computers side top back front right side front Midsize Computer bottom Mini Tower Computer Figure 1-17. Computer Orientation Information Hard-Disk Drive for the OptiPlex NX (Net PC computer) and OptiPlex GXa (lowprofile, midsize...
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... DC power distribution: • Power-supply connector identification • Power cable connections for diskette, tape, CD-ROM, and hard-disk drives • Power distribution to sockets and connectors on the system board 1-26 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual P2, P7 1 2 34 5 6 +3.3 VDC (blue/white) +3.3 VDC (blue/white) +3.3 VDC (blue/white) common (black...
... DC power distribution: • Power-supply connector identification • Power cable connections for diskette, tape, CD-ROM, and hard-disk drives • Power distribution to sockets and connectors on the system board 1-26 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual P2, P7 1 2 34 5 6 +3.3 VDC (blue/white) +3.3 VDC (blue/white) +3.3 VDC (blue/white) common (black...
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Figure 1-22. DC Power Distribution for the Low-Profile Computer 1-28 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual system board +3 VDC battery P1 PWRGOOD POWER1 power RTC/ management NVRAM and NIC logic system power supply PSON# +5 VFP +5 VDC -5 VDC +12...+5 VDC +12 VDC -12 VDC +5 VDC -5 VDC +12 VDC -12 VDC PCI1 PCI2 P1 (only on EM systems) ISA1 ISA2 optional P3 drive P4 3.5-inch diskette P5 internal hard-disk drive +12 VDC FAN main memory sockets DIMM_A DIMM_B DIMM_C +5 VFP +5 VDC +5 VDC fuses +5 VDC PANEL USB KYBD +5 VDC MICROPROCESSOR +3.3 VDC processor ...
Figure 1-22. DC Power Distribution for the Low-Profile Computer 1-28 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual system board +3 VDC battery P1 PWRGOOD POWER1 power RTC/ management NVRAM and NIC logic system power supply PSON# +5 VFP +5 VDC -5 VDC +12...+5 VDC +12 VDC -12 VDC +5 VDC -5 VDC +12 VDC -12 VDC PCI1 PCI2 P1 (only on EM systems) ISA1 ISA2 optional P3 drive P4 3.5-inch diskette P5 internal hard-disk drive +12 VDC FAN main memory sockets DIMM_A DIMM_B DIMM_C +5 VFP +5 VDC +5 VDC fuses +5 VDC PANEL USB KYBD +5 VDC MICROPROCESSOR +3.3 VDC processor ...
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DC Power Distribution for the Midsize Computer 1-30 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual keyboard controller P1 PWRGOOD computer power supply PSON# +5 VFP +5 VDC -5 VDC +12 VDC -12 VDC P7 +3.3 VDC +3 VDC system board ... +12 VDC -12 VDC PCI1 through PCI3 P1 (on EM systems only) ISA1 through ISA3 +12 VDC FAN internal P2 hard-disk drive internal P3 hard-disk drive P4 3.5-inch diskette drive P5* optional drive P6* optional drive main memory sockets DIMM_A DIMM_B DIMM_C +5 VFP +5 VDC PANEL +5 VDC +5 VDC USB KYBD fuses (2) +5 VDC MICROPROCESSOR processor...
DC Power Distribution for the Midsize Computer 1-30 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual keyboard controller P1 PWRGOOD computer power supply PSON# +5 VFP +5 VDC -5 VDC +12 VDC -12 VDC P7 +3.3 VDC +3 VDC system board ... +12 VDC -12 VDC PCI1 through PCI3 P1 (on EM systems only) ISA1 through ISA3 +12 VDC FAN internal P2 hard-disk drive internal P3 hard-disk drive P4 3.5-inch diskette drive P5* optional drive P6* optional drive main memory sockets DIMM_A DIMM_B DIMM_C +5 VFP +5 VDC PANEL +5 VDC +5 VDC USB KYBD fuses (2) +5 VDC MICROPROCESSOR processor...
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sometimes called "standby power." 1-32 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual The computer power supply provides the DC operating voltages and currents listed in Table 1-5. Table 1-5. OptiPlex NX Computer Power Supply The OptiPlex NX computers have an 80-W computer power supply. Therefore, when you measure these...80 to -13.20 VDC 0.5 A +5 VFP3 +4.75 to +5.25 VDC 1.2 A 1 The combined load on the system board and hard-disk drive. . NOTE: The power supply produces DC voltages only under its loaded condition. The power supply can operate from an AC power source ...
sometimes called "standby power." 1-32 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual The computer power supply provides the DC operating voltages and currents listed in Table 1-5. Table 1-5. OptiPlex NX Computer Power Supply The OptiPlex NX computers have an 80-W computer power supply. Therefore, when you measure these...80 to -13.20 VDC 0.5 A +5 VFP3 +4.75 to +5.25 VDC 1.2 A 1 The combined load on the system board and hard-disk drive. . NOTE: The power supply produces DC voltages only under its loaded condition. The power supply can operate from an AC power source ...
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P3 1234 +5 VDC (red) common (black) common (black) +12 VDC (yellow) Figure 1-28. DC Power Connector P3 for the OptiPlex NX DC Power Distribution for the OptiPlex NX Figures 1-29 and 1-30 provide the following information about DC power distribution: • Power-supply connector identification • Power cable connection for the OptiPlex NX Computer 1-34 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual DC Power Cables for the hard-disk drive • Power distribution to sockets and connectors on the system board P3 P2 P1 Figure 1-29.
P3 1234 +5 VDC (red) common (black) common (black) +12 VDC (yellow) Figure 1-28. DC Power Connector P3 for the OptiPlex NX DC Power Distribution for the OptiPlex NX Figures 1-29 and 1-30 provide the following information about DC power distribution: • Power-supply connector identification • Power cable connection for the OptiPlex NX Computer 1-34 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual DC Power Cables for the hard-disk drive • Power distribution to sockets and connectors on the system board P3 P2 P1 Figure 1-29.
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... VDC -12 VDC P2 POWER_2 +3.3 VDC +3.3 VDC +5 VDC +12 VDC -12 VDC RISER +3.3 VDC +5 VDC +12 VDC -12 VDC riser board P1 PCI1 internal P3 hard-disk drive +12 VDC FAN main memory sockets DIMM_A DIMM_B DIMM_C +5 VFP +5 VDC PANEL +5 VDC USB +5 VDC KYBD fuses (2) +5 VDC MICROPROCESSOR processor core regulator +3.3 VDC core... NOTE: +5VFP is routed to the integrated NIC logic on the system board and to P1 on the riser board. DC Power Distribution for the OptiPlex NX Computer System Overview 1-35
... VDC -12 VDC P2 POWER_2 +3.3 VDC +3.3 VDC +5 VDC +12 VDC -12 VDC RISER +3.3 VDC +5 VDC +12 VDC -12 VDC riser board P1 PCI1 internal P3 hard-disk drive +12 VDC FAN main memory sockets DIMM_A DIMM_B DIMM_C +5 VFP +5 VDC PANEL +5 VDC USB +5 VDC KYBD fuses (2) +5 VDC MICROPROCESSOR processor core regulator +3.3 VDC core... NOTE: +5VFP is routed to the integrated NIC logic on the system board and to P1 on the riser board. DC Power Distribution for the OptiPlex NX Computer System Overview 1-35
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..., upgradable to 4 MB Maximum video resolution . . . 1600 x 1200 pixels, with 256 colors 1-38 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual two bays for either one or two 1-inch-high EIDE or SCSI hard-disk drives, or one 1-inch-high EIDE or SCSI hard-disk drive and one 5.25-inch bay for a diskette, tape, or CD-ROM...
..., upgradable to 4 MB Maximum video resolution . . . 1600 x 1200 pixels, with 256 colors 1-38 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual two bays for either one or two 1-inch-high EIDE or SCSI hard-disk drives, or one 1-inch-high EIDE or SCSI hard-disk drive and one 5.25-inch bay for a diskette, tape, or CD-ROM...
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stereo (at 32 ohms minimum impedance) Internally accessible: EIDE hard-disk drive . . . Technical Specifications (continued) Ports Externally accessible: Serial (DTE two 9-pin connectors (16550-compatible) Parallel one 25-hole connector (bidirectional) Video...NIC RJ45 connector (optional on PCI local bus Diskette drive 34-pin connector CD-ROM drive audio interface 4-pin connector Key Combinations mono Audio line-out 1.4 V rms (maximum); two 40-pin connectors on enhanced manageability OptiPlex Gxa systems and all OptiPlex NX systems) USB two USB-compliant connectors Audio line-in ...
stereo (at 32 ohms minimum impedance) Internally accessible: EIDE hard-disk drive . . . Technical Specifications (continued) Ports Externally accessible: Serial (DTE two 9-pin connectors (16550-compatible) Parallel one 25-hole connector (bidirectional) Video...NIC RJ45 connector (optional on PCI local bus Diskette drive 34-pin connector CD-ROM drive audio interface 4-pin connector Key Combinations mono Audio line-out 1.4 V rms (maximum); two 40-pin connectors on enhanced manageability OptiPlex Gxa systems and all OptiPlex NX systems) USB two USB-compliant connectors Audio line-in ...
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Table 1-6. Technical Specifications (continued) Controls and Indicators Reset control push button Power control push button Power indicator green LED Diskette-drive access indicator green LED Hard-disk drive access indicator green LED Link integrity indicator (on systems with NIC connector green LED Activity indicator (on systems with NIC connector yellow LED Power Power ... computers. . . . 913 BTU (nominal) Power supply voltage 90 to 135 V at 60 Hz; 180 to 265 V at 50 Hz Backup battery 3-V CR2032 coin cell 1-40 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual
Table 1-6. Technical Specifications (continued) Controls and Indicators Reset control push button Power control push button Power indicator green LED Diskette-drive access indicator green LED Hard-disk drive access indicator green LED Link integrity indicator (on systems with NIC connector green LED Activity indicator (on systems with NIC connector yellow LED Power Power ... computers. . . . 913 BTU (nominal) Power supply voltage 90 to 135 V at 60 Hz; 180 to 265 V at 50 Hz Backup battery 3-V CR2032 coin cell 1-40 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual
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A verbal description can often indicate the cause of the Dell OptiPlex GXa and OptiPlex NX families. See "Maintaining the System" in diagnosing computer failures that you perform the following procedures in the order they are presented in the proper procedure, .... Ask the user to back up data. 2. Instruct the user in this manual. Dell recommends that occur during the POST. No. Proceed to the appropriate user documentation for information about backing up any data on the hard-disk drive if the system's condition permits. In particular, was performing at the end of user...
A verbal description can often indicate the cause of the Dell OptiPlex GXa and OptiPlex NX families. See "Maintaining the System" in diagnosing computer failures that you perform the following procedures in the order they are presented in the proper procedure, .... Ask the user to back up data. 2. Instruct the user in this manual. Dell recommends that occur during the POST. No. Proceed to the appropriate user documentation for information about backing up any data on the hard-disk drive if the system's condition permits. In particular, was performing at the end of user...
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... all open files and exited all the AC power cables from the drives. See "Running the System Diagnostics" found later in this chapter. Remove the computer cover. 2-4 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Yes. Insert another copy of beeps that the user...any of these steps: 1. If either of the following: • Diskette-drive and hard-disk drive access indicators: These indicators light up during the boot routine, troubleshoot the diskette drive or hard-disk drive subsystem, as appropriate for your system for component location information. When you proceed...
... all open files and exited all the AC power cables from the drives. See "Running the System Diagnostics" found later in this chapter. Remove the computer cover. 2-4 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Yes. Insert another copy of beeps that the user...any of these steps: 1. If either of the following: • Diskette-drive and hard-disk drive access indicators: These indicators light up during the boot routine, troubleshoot the diskette drive or hard-disk drive subsystem, as appropriate for your system for component location information. When you proceed...
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... of the devices. Then move the LANDesk Service Agent above drive C: on all peripherals and the computer. The OptiPlex NX systems use either server-based, hard-disk-based, or (optionally) diskette-based diagnostics using an external diskette-drive kit connected to two or more devices. To run the... down the system and try again. 4. If you suspect that the same resource is already on system access. 2-6 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Contact the network administrator for Configuration Services or or to display the Device List screen (see Figure A-1).
... of the devices. Then move the LANDesk Service Agent above drive C: on all peripherals and the computer. The OptiPlex NX systems use either server-based, hard-disk-based, or (optionally) diskette-based diagnostics using an external diskette-drive kit connected to two or more devices. To run the... down the system and try again. 4. If you suspect that the same resource is already on system access. 2-6 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual Contact the network administrator for Configuration Services or or to display the Device List screen (see Figure A-1).
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Starting the diagnostics causes the Dell logo to isolate a failure • Run All Tests - Runs selected tests from the hard-disk drive. Runs all the directly addressable RAM • System Set Tests - Check all tests for Setup. Press immediately after ...and the video control circuitry • Keyboard Tests - Verify proper operation of the mouse keys • Hard-Disk Drive Tests - Verify the correct operation of the hard-disk drive 2-8 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual age capability of the keyboard and the key- suspected hardware problem, run the...
Starting the diagnostics causes the Dell logo to isolate a failure • Run All Tests - Runs selected tests from the hard-disk drive. Runs all the directly addressable RAM • System Set Tests - Check all tests for Setup. Press immediately after ...and the video control circuitry • Keyboard Tests - Verify proper operation of the mouse keys • Hard-Disk Drive Tests - Verify the correct operation of the hard-disk drive 2-8 Dell OptiPlex GXa and OptiPlex NX Systems Service Manual age capability of the keyboard and the key- suspected hardware problem, run the...