Quick Reference Guide
Page 6
... • How to remove and install parts • Warranty information • Terms and Conditions (U.S. Dell™ Product Information Guide • How to remove and replace parts Dell™ OptiPlex™ User's Guide • Specifications Microsoft Windows Help and Support • How to configure system ...8226; How to set up a printer • How to troubleshoot and solve problems • How to run the Dell Diagnostics • Error codes and diagnostic lights NOTE: This document may be optional and may not ship with your computer. 6 Quick Reference Guide
... • How to remove and install parts • Warranty information • Terms and Conditions (U.S. Dell™ Product Information Guide • How to remove and replace parts Dell™ OptiPlex™ User's Guide • Specifications Microsoft Windows Help and Support • How to configure system ...8226; How to set up a printer • How to troubleshoot and solve problems • How to run the Dell Diagnostics • Error codes and diagnostic lights NOTE: This document may be optional and may not ship with your computer. 6 Quick Reference Guide
Quick Reference Guide
Page 61
.... If computer problems occur that you print these procedures before you contact Dell for your computer. It is recommended that require help you begin any of the error, beep codes, or diagnostics light patterns, record your computer, perform the checks in system setup and is... being reset (jumpered temporarily). unjumpered Solving Problems Dell provides a number of tools to help from Dell, write a detailed description of the...
.... If computer problems occur that you print these procedures before you contact Dell for your computer. It is recommended that require help you begin any of the error, beep codes, or diagnostics light patterns, record your computer, perform the checks in system setup and is... being reset (jumpered temporarily). unjumpered Solving Problems Dell provides a number of tools to help from Dell, write a detailed description of the...
Quick Reference Guide
Page 65
.... Quick Reference Guide 65 Blinks green A configuration error exists. If the computer does not boot, contact Dell for technical assistance (see "Diagnostic Lights" on the system running, allow the testing to wake the computer. Power Light Problem Description Suggested Resolution Solid green Power is on...the failure has occurred. several times and then turns off Check the diagnostic lights to the Main Menu screen. User's Guide. 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the...
.... Quick Reference Guide 65 Blinks green A configuration error exists. If the computer does not boot, contact Dell for technical assistance (see "Diagnostic Lights" on the system running, allow the testing to wake the computer. Power Light Problem Description Suggested Resolution Solid green Power is on...the failure has occurred. several times and then turns off Check the diagnostic lights to the Main Menu screen. User's Guide. 4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD. 5 When the...
Quick Reference Guide
Page 67
... faulty module or reinstalled all modules without error. • If available, install working memory of the same type into a working electrical outlet (see "Power Problems" in the User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide) and restart...not lit after the system successfully boots to install additional memory modules (one module (see "Contacting Dell" in the User's Guide). Quick Reference Guide 67 Power Light Problem Description Suggested Resolution The computer is in a normal off condition or a possible pre-BIOS failure...
... faulty module or reinstalled all modules without error. • If available, install working memory of the same type into a working electrical outlet (see "Power Problems" in the User's Guide). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide) and restart...not lit after the system successfully boots to install additional memory modules (one module (see "Contacting Dell" in the User's Guide). Quick Reference Guide 67 Power Light Problem Description Suggested Resolution The computer is in a normal off condition or a possible pre-BIOS failure...
Quick Reference Guide
Page 68
... a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer. • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). 68 Quick Reference Guide A possible floppy drive or hard... the same type into your computer (see "Installing Memory" in the User's Guide). • If the problem persists, contact Dell (see "Installing Memory" in the User's Guide) and restart the computer. Power Light Problem Description A possible graphics card failure has occurred.
... a time) until you have identified a faulty module or reinstalled all modules without error. • If available, install working graphics card into your computer. • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). 68 Quick Reference Guide A possible floppy drive or hard... the same type into your computer (see "Installing Memory" in the User's Guide). • If the problem persists, contact Dell (see "Installing Memory" in the User's Guide) and restart the computer. Power Light Problem Description A possible graphics card failure has occurred.
Quick Reference Guide
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Power Light Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in the User's Guide)....69 A possible expansion card failure has occurred. 1 Determine if a conflict exists by your system). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving ...
Power Light Problem Description Suggested Resolution Memory modules are detected, but a memory configuration or compatibility error has occurred. • Ensure that no special requirements for memory module/connector placement exist (see "Memory" in the User's Guide)....69 A possible expansion card failure has occurred. 1 Determine if a conflict exists by your system). • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving ...
Quick Reference Guide
Page 70
...emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of three beeps, and then one beep. If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide) for the devices installed on obtaining technical...correct for instructions on your computer. • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Suggested Resolution • Ensure that the computer encountered a memory problem. Power Light Problem Description Another failure has occurred. For example, beep code 1-3-1 (one ...
...emit a series of beeps during start-up if the monitor cannot display errors or problems. This series of three beeps, and then one beep. If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide) for the devices installed on obtaining technical...correct for instructions on your computer. • If the problem persists, contact Dell (see "Contacting Dell" in the User's Guide). Suggested Resolution • Ensure that the computer encountered a memory problem. Power Light Problem Description Another failure has occurred. For example, beep code 1-3-1 (one ...
Quick Reference Guide
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... operating system, 9 computer beep codes, 70 restore to previous state, 73 cover opening, 22, 32, 43 D Dell support site, 8 diagnostic lights, 65-66 diagnostics beep codes, 70 lights, 65-66 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6...continued) User's Guide, 6 warranty, 6 drivers identifying, 78 reinstalling, 79 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 70 diagnostic lights, 65-66 F Factory Image Restore, 75, 77 H hardware beep codes, 70 Help and Support Center, 9 help file Windows Help...
... operating system, 9 computer beep codes, 70 restore to previous state, 73 cover opening, 22, 32, 43 D Dell support site, 8 diagnostic lights, 65-66 diagnostics beep codes, 70 lights, 65-66 documentation End User License Agreement, 6 ergonomics, 6 online, 8 Product Information Guide, 6 regulatory, 6...continued) User's Guide, 6 warranty, 6 drivers identifying, 78 reinstalling, 79 E End User License Agreement, 6 ergonomics information, 6 error messages beep codes, 70 diagnostic lights, 65-66 F Factory Image Restore, 75, 77 H hardware beep codes, 70 Help and Support Center, 9 help file Windows Help...
User's Guide
Page 346
...code during POST An integrated system board device may Check the diagnostic lights to see if the specific problem is not identified, contact Dell for instructions on page 343. Check the diagnostic lights to complete. If the problem is identified (see if be faulty ...on page 347). the specific problem is identified (see "Contacting Dell" on page 347). Power Light Problem Description Suggested Resolution Blinks green several A configuration error exists. Solid yellow The Dell Diagnostics is running a If the Dell Diagnostics is running, test, or a device on the system ...
...code during POST An integrated system board device may Check the diagnostic lights to see if the specific problem is not identified, contact Dell for instructions on page 343. Check the diagnostic lights to complete. If the problem is identified (see if be faulty ...on page 347). the specific problem is identified (see "Contacting Dell" on page 347). Power Light Problem Description Suggested Resolution Blinks green several A configuration error exists. Solid yellow The Dell Diagnostics is running a If the Dell Diagnostics is running, test, or a device on the system ...
User's Guide
Page 347
... completes POST, all modules without error. • If available, install working graphics card into your computer (see "Installing Memory" on page 314). • If the problem persists, contact Dell (see "Contacting Dell" on page 370). Diagnostic Lights CAUTION: Before you have identified ...a faulty module or reinstalled all four lights turn off before turning off condition or a possible pre-BIOS failure has...
... completes POST, all modules without error. • If available, install working graphics card into your computer (see "Installing Memory" on page 314). • If the problem persists, contact Dell (see "Contacting Dell" on page 370). Diagnostic Lights CAUTION: Before you have identified ...a faulty module or reinstalled all four lights turn off before turning off condition or a possible pre-BIOS failure has...
User's Guide
Page 348
... normally, continue to install additional memory modules (one module (see "Contacting Dell" on page 314) and restart the computer. Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more memory modules are installed, remove... all modules without error. • If available, install working memory of the same type into your computer). • If the problem persists, contact Dell (see "Installing Memory" on page 370). 348 Solving Problems occurred. A possible USB failure has occurred. Light Pattern (continued) ...
... normally, continue to install additional memory modules (one module (see "Contacting Dell" on page 314) and restart the computer. Memory modules are detected, but a memory configuration or compatibility error has occurred. • If two or more memory modules are installed, remove... all modules without error. • If available, install working memory of the same type into your computer). • If the problem persists, contact Dell (see "Installing Memory" on page 370). 348 Solving Problems occurred. A possible USB failure has occurred. Light Pattern (continued) ...
User's Guide
Page 349
... system board (see the "System Board Components" section for your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 370). Solving Problems 349 Light Pattern (continued) Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists ... different card and restart the computer. 3 Repeat this process for the devices installed on your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make ...
... system board (see the "System Board Components" section for your computer. • If the problem persists, contact Dell (see "Contacting Dell" on page 370). Solving Problems 349 Light Pattern (continued) Problem Description Suggested Resolution A possible expansion card failure has occurred. 1 Determine if a conflict exists ... different card and restart the computer. 3 Repeat this process for the devices installed on your computer). • If there is an error message on the screen identifying a problem with a device (such as the floppy drive or hard drive), check the device to make ...
User's Guide
Page 382
... your computer. The higher the refresh rate, the less video flicker can be used for errors. resolution - ROM, unlike RAM, retains its corresponding folder or file without having to as infrared and light. Battery-powered clock on your computer reside in rpm. serial attached SCSI - serial connector... - Each device is located on the SCSI controller bus. The frequency, measured in Hz, at which your computer when you access Dell Support at the lower end of 10 kHz to the original SCSI parallel architecture). A jumper on computers equipped for customer service or technical...
... your computer. The higher the refresh rate, the less video flicker can be used for errors. resolution - ROM, unlike RAM, retains its corresponding folder or file without having to as infrared and light. Battery-powered clock on your computer reside in rpm. serial attached SCSI - serial connector... - Each device is located on the SCSI controller bus. The frequency, measured in Hz, at which your computer when you access Dell Support at the lower end of 10 kHz to the original SCSI parallel architecture). A jumper on computers equipped for customer service or technical...