Quick Reference Guide
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... Restore tab and ensure that Turn off System Restore is automatically disabled. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer. Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . Quick Reference Guide 75 regardless of free hard...-disk space available, System Restore is unchecked. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers...
... Restore tab and ensure that Turn off System Restore is automatically disabled. Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer. Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . Quick Reference Guide 75 regardless of free hard...-disk space available, System Restore is unchecked. Therefore, the steps below apply only to the operating state it was in certain countries or on the hard drive and removes any programs or drivers...
Quick Reference Guide
Page 78
... been restored to factory condition. 8 Click Finish to the factory condition, then click Next. NOTICE: If you do not want to install drivers if you: • Upgrade your operating system. • Reinstall your Microsoft Windows operating system. The restore process begins and may need to... a new device. You may take five or more minutes to confirm that are not on your problem and, if necessary, update the driver. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System ...
... been restored to factory condition. 8 Click Finish to the factory condition, then click Next. NOTICE: If you do not want to install drivers if you: • Upgrade your operating system. • Reinstall your Microsoft Windows operating system. The restore process begins and may need to... a new device. You may take five or more minutes to confirm that are not on your problem and, if necessary, update the driver. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance and Maintenance, and click System. 3 In the System ...
Quick Reference Guide
Page 79
... Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Quick Reference Guide 79 NOTE: The User Account Control window may...
... Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Quick Reference Guide 79 NOTE: The User Account Control window may...
Quick Reference Guide
Page 80
... the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced)→ Next. 6 Click Browse and browse to the location to your hard drive as described in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.... 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name...
... the Driver tab→ Update Driver. 5 Click Install from a list or specific location (Advanced)→ Next. 6 Click Browse and browse to the location to your hard drive as described in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.... 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name...
Quick Reference Guide
Page 85
T troubleshooting diagnostic lights, 65-66 Help and Support Center, 9 restore to previous state, 73 U User's Guide, 6 W warranty information, 6 Windows Vista Factory Image Restore, 75 System Restore, 73 Windows XP Device Driver Rollback, 79 Help and Support Center, 9 PC Restore, 75 reinstalling, 9 System Restore, 73 Index 85
T troubleshooting diagnostic lights, 65-66 Help and Support Center, 9 restore to previous state, 73 U User's Guide, 6 W warranty information, 6 Windows Vista Factory Image Restore, 75 System Restore, 73 Windows XP Device Driver Rollback, 79 Help and Support Center, 9 PC Restore, 75 reinstalling, 9 System Restore, 73 Index 85
User's Guide
Page 15
... Driver Rollback 357 Manually Reinstalling Drivers 358 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems. . . . . 358 Restoring Your Operating System 359 Using Microsoft Windows System Restore 359 Starting System Restore 360 Undoing the Last System Restore 360 Enabling System Restore 360 Using Dell...
... Driver Rollback 357 Manually Reinstalling Drivers 358 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems. . . . . 358 Restoring Your Operating System 359 Using Microsoft Windows System Restore 359 Starting System Restore 360 Undoing the Last System Restore 360 Enabling System Restore 360 Using Dell...
User's Guide
Page 19
... System Software. Finding Information 19 for your operating system and support for your configuration. • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support 1 To...Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Dell Support Website - Service call and order status, warranty, and repair information • Service and support - Certified drivers, patches, and software updates • Desktop System Software (DSS)- Contact information,...
... System Software. Finding Information 19 for your operating system and support for your configuration. • How to use Windows XP • How to work with programs and files • How to personalize my desktop Windows Help and Support 1 To...Troubleshooting hints and tips, articles from technicians, and online courses, frequently asked questions Dell Support Website - Service call and order status, warranty, and repair information • Service and support - Certified drivers, patches, and software updates • Desktop System Software (DSS)- Contact information,...
User's Guide
Page 20
...Finding Information See "Reinstalling Windows XP or Windows Vista" on the operating system you reinstall your operating system, use the Operating System media. The operating system is located on your computer. What Are You Looking For? • How to reinstall drivers for the devices that came ...your computer. Your operating system product key label is already installed on your computer. To reinstall your operating system, use the Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media NOTE: The Operating System media may be optional...
...Finding Information See "Reinstalling Windows XP or Windows Vista" on the operating system you reinstall your operating system, use the Operating System media. The operating system is located on your computer. What Are You Looking For? • How to reinstall drivers for the devices that came ...your computer. Your operating system product key label is already installed on your computer. To reinstall your operating system, use the Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media NOTE: The Operating System media may be optional...
User's Guide
Page 337
...button for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that the program is compatible with the.... 4 Click End Task. A solid blue screen appears TU R N T H E C O M PU TE R O F F - C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - Windows XP: The Program Compatibility Wizard configures a program so that is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - 3 Click to select the...
...button for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the operating system installed on your computer. • Ensure that the program is compatible with the.... 4 Click End Task. A solid blue screen appears TU R N T H E C O M PU TE R O F F - C H E C K T H E S O F T W A R E D O C U M E N T A T I O N - Windows XP: The Program Compatibility Wizard configures a program so that is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD - 3 Click to select the...
User's Guide
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... to verify that the computer turns on the back of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Drivers" on page 358. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Solving Problems 339 Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . C... and are correct and that the network cable is in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems" on page 356. The computer is firmly inserted...
... to verify that the computer turns on the back of the procedures in this section, follow the safety instructions in the Product Information Guide. See "Drivers" on page 358. C H E C K T H E N E T W O R K C A B L E C O N N E C T O R - Solving Problems 339 Windows Vista: 1 Click Start → Control Panel→ Hardware and Sound→ Mouse. 2 Adjust the settings as needed . C... and are correct and that the network cable is in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems" on page 356. The computer is firmly inserted...
User's Guide
Page 342
.... • Ensure that the scanner cables are securely connected to the card. 342 Solving Problems SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - C H E C K T H E S C A NN E R D O C U M E N T A T I O N S - UN L O CK T H E SC A N N E R - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS ... CHECK THE CABLE CONNECTIONS - • See the scanner documentation for your scanner is listed, Windows recognizes the scanner. Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras. 2 If your scanner, ...
.... • Ensure that the scanner cables are securely connected to the card. 342 Solving Problems SEE THE PRINTER DOCUMENTATION FOR INFORMATION ON REINSTALLING THE PRINTER DRIVER. - C H E C K T H E S C A NN E R D O C U M E N T A T I O N S - UN L O CK T H E SC A N N E R - VERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS ... CHECK THE CABLE CONNECTIONS - • See the scanner documentation for your scanner is listed, Windows recognizes the scanner. Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners and Cameras. 2 If your scanner, ...
User's Guide
Page 343
... graphics card (for dual graphics card configurations). • If you are connected to support.dell.com. Solving Problems 343 Sound from headphones C H E C K T H E H...XP...F R O M T H E H E A D P H O N E C O N N E C T O R - R U N TH E H A R D W A R E TR O U B L E S H O O T E R - If your screen. A D J U S T TH E W I C A L O U T L E T - See "Drivers" on page 358. Video and Monitor Problems CAUTION: Before you remove the card, store it with the speakers. E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Click or double-click the...
... graphics card (for dual graphics card configurations). • If you are connected to support.dell.com. Solving Problems 343 Sound from headphones C H E C K T H E H...XP...F R O M T H E H E A D P H O N E C O N N E C T O R - R U N TH E H A R D W A R E TR O U B L E S H O O T E R - If your screen. A D J U S T TH E W I C A L O U T L E T - See "Drivers" on page 358. Video and Monitor Problems CAUTION: Before you remove the card, store it with the speakers. E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N - Click or double-click the...
User's Guide
Page 357
... media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Using Windows Device Driver Rollback If a problem occurs on the device icon. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Windows...
... media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. Using Windows Device Driver Rollback If a problem occurs on the device icon. Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Right-click the device for Dell™ computers. Windows...
User's Guide
Page 358
...Troubleshooting Software and Hardware Problems in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the ... 358 Solving Problems NOTE: The User Account Control window may appear. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems If a device is either not detected...
...Troubleshooting Software and Hardware Problems in the previous section: Windows XP: 1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the ... 358 Solving Problems NOTE: The User Account Control window may appear. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems If a device is either not detected...
User's Guide
Page 361
... available in time, let the computer finish starting, and then restart the computer again. Any programs or files added since you received your computer. Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . The restore process takes approximately 6 to 10 minutes to complete. 4 When prompted, click Finish to... and click Confirm. NOTICE: If you do not press in certain countries or on the hard drive and removes any programs or drivers installed after you do not want to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . Using...
... available in time, let the computer finish starting, and then restart the computer again. Any programs or files added since you received your computer. Windows XP: Dell PC Restore Using PC Restore: 1 Turn on . The restore process takes approximately 6 to 10 minutes to complete. 4 When prompted, click Finish to... and click Confirm. NOTICE: If you do not press in certain countries or on the hard drive and removes any programs or drivers installed after you do not want to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press . Using...
User's Guide
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... following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that you are installed on your hard drive. See "Using Windows Device Driver Rollback" on page 359. Reinstalling Windows XP or Windows Vista The reinstallation... was in before you do so. 1 Save and close any open files and exit any required drivers. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do not want to continue reformatting the hard drive and restoring the...
... following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Dell Drivers and Utilities media contains drivers that you are installed on your hard drive. See "Using Windows Device Driver Rollback" on page 359. Reinstalling Windows XP or Windows Vista The reinstallation... was in before you do so. 1 Save and close any open files and exit any required drivers. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do not want to continue reformatting the hard drive and restoring the...