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...Windows Vista Start Button are not applicable. Other trademarks and trade names may be used in trademarks and trade names other than its own. Models DCSM, DCNE, DCCY January 2008 P/N NX484 Rev. All rights reserved. is subject to change without the written permission of Dell Inc.; Trademarks used in this text: Dell, OptiPlex..., and the DELL logo are trademarks of Dell Inc. Dell Inc. CAUTION: A CAUTION indicates a potential for property damage...
...Windows Vista Start Button are not applicable. Other trademarks and trade names may be used in trademarks and trade names other than its own. Models DCSM, DCNE, DCCY January 2008 P/N NX484 Rev. All rights reserved. is subject to change without the written permission of Dell Inc.; Trademarks used in this text: Dell, OptiPlex..., and the DELL logo are trademarks of Dell Inc. Dell Inc. CAUTION: A CAUTION indicates a potential for property damage...
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Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
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... to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your computer.
... to remove and replace parts • Specifications • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your computer.
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Quick Reference Guide 7 What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
Quick Reference Guide 7 What Are You Looking For? • Service Tag and Express Service Code • Microsoft Windows License Label Find It Here Service Tag and Microsoft® Windows® License These labels are located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when contacting support.
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See "Reinstalling Your Microsoft Windows Operating System" on your computer. To reinstall your computer. After you reinstall your operating system, you ordered. 8 Quick Reference Guide Your operating system product key ...
See "Reinstalling Your Microsoft Windows Operating System" on your computer. To reinstall your computer. After you reinstall your operating system, you ordered. 8 Quick Reference Guide Your operating system product key ...
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... of the procedures in this section, follow the safety instructions in Product Information Guide. What Are You Looking For? • How to use Windows Vista® or Windows® XP • How to work with programs and files • How to personalize my desktop Find It Here... Windows Help and Support Center 1 To access Windows Help and Support: • In Windows Vista, click Start → Help and Support. • In Windows XP, click Start→ Help and Support. 2 Type a word or phrase that describes ...
... of the procedures in this section, follow the safety instructions in Product Information Guide. What Are You Looking For? • How to use Windows Vista® or Windows® XP • How to work with programs and files • How to personalize my desktop Find It Here... Windows Help and Support Center 1 To access Windows Help and Support: • In Windows Vista, click Start → Help and Support. • In Windows XP, click Start→ Help and Support. 2 Type a word or phrase that describes ...
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The computer is in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, press the power button or use the keyboard or the mouse ...
The computer is in the Windows Device Manager. For more information about sleep modes and exiting from a power-saving mode, press the power button or use the keyboard or the mouse ...
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... exiting from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. NOTICE: To avoid losing data, do not turn the badge. The computer is in a normal operating state. • Blinking green - To ... with your computer. 6 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can also rotate the badge using the slot provided near the bottom of the badge. See "Turning Off Your ...
... exiting from a power-saving mode, press the power button or use the keyboard or the mouse if it is configured as a wake device in the Windows Device Manager. NOTICE: To avoid losing data, do not turn the badge. The computer is in a normal operating state. • Blinking green - To ... with your computer. 6 diagnostic lights Use the lights to help you press the power button the computer will perform an operating system shutdown. 4 Dell badge 5 power light This badge can also rotate the badge using the slot provided near the bottom of the badge. See "Turning Off Your ...
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... about sleep modes and exiting from a power-saving mode, press the power button or use the keyboard or the mouse if it is in the Windows Device Manager.
... about sleep modes and exiting from a power-saving mode, press the power button or use the keyboard or the mouse if it is in the Windows Device Manager.
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... exit any of the procedures in this section, follow the safety instructions in the Product Information Guide. 32 Quick Reference Guide b In the Shut Down window, select the Shut Down option from potential damage and to the serial port. NOTE: There is only a serial connector 2 if the optional PS2/serial adapter...
... exit any of the procedures in this section, follow the safety instructions in the Product Information Guide. 32 Quick Reference Guide b In the Shut Down window, select the Shut Down option from potential damage and to the serial port. NOTE: There is only a serial connector 2 if the optional PS2/serial adapter...
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... long and the operating system logo appears, continue to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you see the Microsoft Windows desktop. NOTE: If you see a message stating that appears. 6 Type 1 to...
... long and the operating system logo appears, continue to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from your computer. 9 When the Dell Diagnostics Main Menu appears, select the test you want to wait until you see the Microsoft Windows desktop. NOTE: If you see a message stating that appears. 6 Type 1 to...
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... and Hardware Incompatibilities If a device is detected but incorrectly configured, you can use the Hardware Troubleshooter to follow the remaining troubleshooting steps. Windows XP 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start -up: 1 Write... down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your computer beeps during the operating system setup or is either not detected during start the search. 3 In the Fix a...
... and Hardware Incompatibilities If a device is detected but incorrectly configured, you can use the Hardware Troubleshooter to follow the remaining troubleshooting steps. Windows XP 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start -up: 1 Write... down the beep code. 2 See "Dell Diagnostics" on contacting Dell, see your computer beeps during the operating system setup or is either not detected during start the search. 3 In the Fix a...
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...is complete. 1 Click Start . 2 In the Start Search box, type System Restore and press . 3 Click Undo my last restoration and click Next. Windows Vista Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press . In the event that System Restore did not... resolve the issue, you may appear. Restoring Your Operating System The Microsoft Windows operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to...
...is complete. 1 Click Start . 2 In the Start Search box, type System Restore and press . 3 Click Undo my last restoration and click Next. Windows Vista Starting System Restore 1 Click Start . 2 In the Start Search box, type System Restore and press . In the event that System Restore did not... resolve the issue, you may appear. Restoring Your Operating System The Microsoft Windows operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to...
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... undo the restoration. 62 Quick Reference Guide The Select a Restore Point screen provides a calendar that Restore my computer to an earlier time is automatically selected. Windows XP Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen.
... undo the restoration. 62 Quick Reference Guide The Select a Restore Point screen provides a calendar that Restore my computer to an earlier time is automatically selected. Windows XP Creating a Restore Point 1 Click the Start button and click Help and Support. 2 Click System Restore. 3 Follow the instructions on the screen.
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... and exit any files or programs until the system restoration is unchecked. After you reinstall the operating system, you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is running. Reinstalling Your Microsoft... Windows Operating System To reinstall your computer is automatically disabled. Windows Vista The reinstallation process can take 1 to 2 hours to All Programs→ Accessories→ System Tools, and then click ...
... and exit any files or programs until the system restoration is unchecked. After you reinstall the operating system, you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is running. Reinstalling Your Microsoft... Windows Operating System To reinstall your computer is automatically disabled. Windows Vista The reinstallation process can take 1 to 2 hours to All Programs→ Accessories→ System Tools, and then click ...
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... Pack 1 or later when you see the Microsoft® Windows® desktop; NOTICE: Before performing the installation, back up , your computer boots according to the devices specified in before you installed the new device driver. When the DELL logo appears, press immediately. On the next start-up all... data files on page 61 for one time only. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Windows XP NOTICE: You must use...
... Pack 1 or later when you see the Microsoft® Windows® desktop; NOTICE: Before performing the installation, back up , your computer boots according to the devices specified in before you installed the new device driver. When the DELL logo appears, press immediately. On the next start-up all... data files on page 61 for one time only. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. Windows XP NOTICE: You must use...
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...remove the media. See the documentation that came with Windows XP, disable any virus protection software installed on your current Windows XP data, type r to do not reinstall Windows XP unless a Dell technical support representative instructs you see the Windows desktop, and then shut down the computer and ...CD-ROM, and press . 6 When the Press any key to complete. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. Quick Reference Guide 65 After you reinstall the operating system, you want to recover...
...remove the media. See the documentation that came with Windows XP, disable any virus protection software installed on your current Windows XP data, type r to do not reinstall Windows XP unless a Dell technical support representative instructs you see the Windows desktop, and then shut down the computer and ...CD-ROM, and press . 6 When the Press any key to complete. Click Exit if Install Windows XP message appears. 3 Restart the computer. 4 Press immediately after the DELL™ logo appears. Quick Reference Guide 65 After you reinstall the operating system, you want to recover...
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... 7 Enter your name and organization (optional) in the Personalize Your Software screen, and click Next. 8 At the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next. 9 If the Modem Dialing Information screen... click Next. 11 If the Networking Settings screen appears, click Typical and click Next. 12 If you are reinstalling Windows XP Professional and you are unsure of Windows XP, press to select that option. 5 Press to provide further information regarding your network configuration, enter your settings...
... 7 Enter your name and organization (optional) in the Personalize Your Software screen, and click Next. 8 At the Computer Name and Administrator Password window, enter a name for your computer (or accept the one provided) and a password, and click Next. 9 If the Modem Dialing Information screen... click Next. 11 If the Networking Settings screen appears, click Typical and click Next. 12 If you are reinstalling Windows XP Professional and you are unsure of Windows XP, press to select that option. 5 Press to provide further information regarding your network configuration, enter your settings...
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... located on your operating system. • Connect or install a new device. NOTE: The User Account Control window may contain drivers for your problem and, if necessary, update the driver. otherwise, contact your Microsoft Windows operating system. Windows Vista® 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. screen appears, you...
... located on your operating system. • Connect or install a new device. NOTE: The User Account Control window may contain drivers for your problem and, if necessary, update the driver. otherwise, contact your Microsoft Windows operating system. Windows Vista® 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. screen appears, you...
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... System Restore (see "Restoring Your Operating System" on page 68). NOTE: The User Account Control window may need to enter the Device Manager. 3 Right-click the device for Dell™ computers. If you are an administrator on the device icon. If Device Driver Rollback does not... resolve the problem, then use Windows Device Driver Rollback to replace the driver with a [!]) on the computer, click Continue; Windows Vista: 1 Click Start and...
... System Restore (see "Restoring Your Operating System" on page 68). NOTE: The User Account Control window may need to enter the Device Manager. 3 Right-click the device for Dell™ computers. If you are an administrator on the device icon. If Device Driver Rollback does not... resolve the problem, then use Windows Device Driver Rollback to replace the driver with a [!]) on the computer, click Continue; Windows Vista: 1 Click Start and...