Quick Reference Guide
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Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Solving Problems 50 Dell Diagnostics 51 System Lights 54 Diagnostic Lights 55 Beep Codes 59 Resolving Software and Hardware Incompatibilities 60 Restoring Your Operating System 61 Reinstalling Your Microsoft Windows Operating System 63 Using the Drivers and Utilities Media 67 Index 71 4 Contents
Quick Reference Guide
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... on your computer. What Are You Looking For? Some features or media may not be found at support.dell.com. Find It Here • A diagnostic program for my computer Drivers and Utilities Media • Drivers for technicians or experienced users. Readme files may be included on page 51), or to your computer or...
... on your computer. What Are You Looking For? Some features or media may not be found at support.dell.com. Find It Here • A diagnostic program for my computer Drivers and Utilities Media • Drivers for technicians or experienced users. Readme files may be included on page 51), or to your computer or...
Quick Reference Guide
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... • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your... computer. The User's Guide is also available on the optional Drivers and Utilities media. 6...
... • How to configure system settings • How to troubleshoot and solve problems Dell™ OptiPlex™ User's Guide Microsoft Windows Help and Support Center 1 Click Start → Help and Support→ Dell User and System Guides→ System Guides. 2 Click the User's Guide for your... computer. The User's Guide is also available on the optional Drivers and Utilities media. 6...
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NOTE: The color of your operating system, use the optional Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media NOTE: The Operating System media may be optional and may not ... varies based on your computer. After you reinstall your operating system, you ordered. 8 Quick Reference Guide What Are You Looking For? • How to reinstall drivers for the devices that came with your computer. The operating system is located on the operating system you can use the Operating System media. See...
NOTE: The color of your operating system, use the optional Drivers and Utilities media to reinstall my operating system Find It Here Operating System Media NOTE: The Operating System media may be optional and may not ... varies based on your computer. After you reinstall your operating system, you ordered. 8 Quick Reference Guide What Are You Looking For? • How to reinstall drivers for the devices that came with your computer. The operating system is located on the operating system you can use the Operating System media. See...
Quick Reference Guide
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.... Contact information, service call status and support history, service contract, online discussions with other Dell customers • Upgrades - DSS is necessary for the keyword Desktop System Software. The software automatically detects your computer and operating 2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for correct operation of your...
.... Contact information, service call status and support history, service contract, online discussions with other Dell customers • Upgrades - DSS is necessary for the keyword Desktop System Software. The software automatically detects your computer and operating 2 Select Drivers & Downloads and click Go. 3 Click your operating system and search for correct operation of your...
Quick Reference Guide
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... "Finding Information" on your computer's configuration information, and ensure that require help from the optional Drivers and Utilities media. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you contact Dell for instructions), review your hard drive. For an example of the Express Service Code and Service Tag, see your hard drive or...
... "Finding Information" on your computer's configuration information, and ensure that require help from the optional Drivers and Utilities media. Express Service Code Service Tag Dell Diagnostics CAUTION: Before you contact Dell for instructions), review your hard drive. For an example of the Express Service Code and Service Tag, see your hard drive or...
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...Menu appears, select the test you see a message stating that appears. 6 Type 1 to start the Drivers and Utilities media menu. 7 Type 2 to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from your computer and try again. 3 When the boot device list appears, highlight Boot to ...appears, select the test you want to wait until you see the Microsoft® Windows® desktop. When the DELL logo appears, press immediately. Then shut down your Drivers and Utilities media (optional). NOTE: The next steps change the boot sequence for the optical drive option from the...
...Menu appears, select the test you see a message stating that appears. 6 Type 1 to start the Drivers and Utilities media menu. 7 Type 2 to start the Dell Diagnostics. 8 Select Run the 32 Bit Dell Diagnostics from your computer and try again. 3 When the boot device list appears, highlight Boot to ...appears, select the test you want to wait until you see the Microsoft® Windows® desktop. When the DELL logo appears, press immediately. Then shut down your Drivers and Utilities media (optional). NOTE: The next steps change the boot sequence for the optical drive option from the...
Quick Reference Guide
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... action is operating normally. See "Diagnostic Lights" on your computer or all devices attached to wake the computer. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Blinking green The computer is on the keyboard to your computer. The...a computer problem. Blinks green A configuration error exists. Tab Configuration Parameters Function (continued) Displays your hardware configuration for all devices from the Drivers and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to see if the specific problem is ...
... action is operating normally. See "Diagnostic Lights" on your computer or all devices attached to wake the computer. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen. Blinking green The computer is on the keyboard to your computer. The...a computer problem. Blinks green A configuration error exists. Tab Configuration Parameters Function (continued) Displays your hardware configuration for all devices from the Drivers and Utilities media (optional), remove the CD or DVD. 5 Close the test screen to return to see if the specific problem is ...
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... Install Windows message appears. Windows Vista The reinstallation process can take 1 to 2 hours to complete. Enabling System Restore If you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close all open files and exit any open programs. Do not alter, open, or delete any open...
... Install Windows message appears. Windows Vista The reinstallation process can take 1 to 2 hours to complete. Enabling System Restore If you must also reinstall the device drivers, virus protection program, and other software. 1 Save and close all open files and exit any open programs. Do not alter, open, or delete any open...
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... Utilities media to wait until you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during assembly of the computer. When the DELL logo appears, press immediately. On the next start-up all data files on page 68...
... Utilities media to wait until you need the following items: • Dell™ Operating System media • Dell Drivers and Utilities media NOTE: The Drivers and Utilities media contains drivers that were installed during assembly of the computer. When the DELL logo appears, press immediately. On the next start-up all data files on page 68...
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...press to accept the license agreement. 3 If your current Windows XP data, type r to do not reinstall Windows XP unless a Dell technical support representative instructs you to select the repair option, and remove the media. After you reinstall the operating system, you reinstall Windows...the documentation that came with Windows XP, disable any virus protection software installed on your computer before you must also reinstall the device drivers, virus protection program, and other software. Booting From the Operating System Media 1 Save and close any open programs. 2 Insert the...
...press to accept the license agreement. 3 If your current Windows XP data, type r to do not reinstall Windows XP unless a Dell technical support representative instructs you to select the repair option, and remove the media. After you reinstall the operating system, you reinstall Windows...the documentation that came with Windows XP, disable any virus protection software installed on your computer before you must also reinstall the device drivers, virus protection program, and other software. Booting From the Operating System Media 1 Save and close any open programs. 2 Insert the...
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... appears, select No, not at this time and click Next. 16 When the Who will use this computer? Using the Drivers and Utilities Media NOTICE: The Drivers and Utilities media may appear. Windows Vista® 1 Click Start and right-click Computer. 2 Click Properties→ Device ...Manager. 15 When the Ready to continue. Many drivers, such as the keyboard driver, come with your administrator to register with the Drivers and Utilities media. 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall ...
... appears, select No, not at this time and click Next. 16 When the Who will use this computer? Using the Drivers and Utilities Media NOTICE: The Drivers and Utilities media may appear. Windows Vista® 1 Click Start and right-click Computer. 2 Click Properties→ Device ...Manager. 15 When the Ready to continue. Many drivers, such as the keyboard driver, come with your administrator to register with the Drivers and Utilities media. 20 Reinstall your virus protection software. 21 Reinstall your programs. NOTE: To reinstall ...
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... the operating state that existed before you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. 68 Quick Reference Guide Windows® XP .... Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If an exclamation point is next to enter the Device ...
... the operating state that existed before you install drivers obtained from other sources, your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. 68 Quick Reference Guide Windows® XP .... Windows Vista: 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your computer might not work correctly. If an exclamation point is next to enter the Device ...
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... on the computer, click Continue; NOTE: The User Account Control window may appear. If you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to your computer. Windows XP: 1 Click Start→ My...→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name of the driver→ OK→ Next. 8 Click Finish and restart your hard drive as described in the previous section:...
... on the computer, click Continue; NOTE: The User Account Control window may appear. If you are installing the driver. 5 Click the Driver tab→ Update Driver→ Browse my computer for driver software. 6 Click Browse and browse to the location to your computer. Windows XP: 1 Click Start→ My...→ Hardware→ Device Manager. 2 Double-click the type of device for which you are installing the driver (for example, Audio or Video). 3 Double-click the name of the driver→ OK→ Next. 8 Click Finish and restart your hard drive as described in the previous section:...
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6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. 70 Quick Reference Guide
6 Click Browse and browse to the location to which you previously copied the driver files. 7 When the name of the appropriate driver appears, click Next. 8 Click Finish and restart your computer. 70 Quick Reference Guide
Quick Reference Guide
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... conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory, 6 safety, 6 User's Guide, 6 warranty, 6 drivers identifying, 67 reinstalling, 68 Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error...
... conflicts software and hardware incompatibilities, 60 cover opening, 38 removing, 32 D Dell Diagnostics, 51 Dell support site, 9 diagnostics beep codes, 59 Dell Diagnostics, 51 documentation End User License Agreement, 6 ergonomics, 6 online, 9 Product Information Guide, 6 regulatory, 6 safety, 6 User's Guide, 6 warranty, 6 drivers identifying, 67 reinstalling, 68 Drivers and Utilities CD, 5 E End User License Agreement, 6 ergonomics information, 6 error...
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U User's Guide, 6 W warranty information, 6 Windows Vista Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 63 System Restore, 61 Windows XP Device Driver Rollback, 68 Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 8, 64 System Restore, 61 Index 73
U User's Guide, 6 W warranty information, 6 Windows Vista Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 63 System Restore, 61 Windows XP Device Driver Rollback, 68 Hardware Troubleshooter, 60 Help and Support Center, 10 reinstalling, 8, 64 System Restore, 61 Index 73
User's Guide
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... Cleaning a Non-Optical Mouse 299 Cleaning an Optical Mouse 300 Floppy Drive 300 CDs and DVDs 300 13 Reinstalling Drivers and the Operating System 301 Drivers 301 What Is a Driver 301 Identifying Drivers 301 Reinstalling Drivers and Utilities 302 Restoring Your Operating System 305 Windows Vista 305 Windows XP 305 Creating a Restore Point 305 Restoring...
... Cleaning a Non-Optical Mouse 299 Cleaning an Optical Mouse 300 Floppy Drive 300 CDs and DVDs 300 13 Reinstalling Drivers and the Operating System 301 Drivers 301 What Is a Driver 301 Identifying Drivers 301 Reinstalling Drivers and Utilities 302 Restoring Your Operating System 305 Windows Vista 305 Windows XP 305 Creating a Restore Point 305 Restoring...
User's Guide
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... to provide last-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on your computer. Some features or media may ship with your computer. NOTE: Drivers and documentation updates can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 302) or to your computer or...
... to provide last-minute updates about technical changes to run the Dell Diagnostics (see "Dell Diagnostics" on your computer. Some features or media may ship with your computer. NOTE: Drivers and documentation updates can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 302) or to your computer or...
User's Guide
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...necessary for your computer. What Are You Looking For? Online discussion with technical support • Dell Technical Update Service - Proactive e-mail notification of your configuration. Certified drivers, patches, and software updates • Desktop System Software (DSS)- If you should also reinstall ...detects your computer. Utility, and click Download Now. 6 Click Run to run the driver, or Save to save the driver to view the appropriate support site. • Community - Access Dell Support 3 from technicians, online courses, and frequently asked questions, hot topics, and ...
...necessary for your computer. What Are You Looking For? Online discussion with technical support • Dell Technical Update Service - Proactive e-mail notification of your configuration. Certified drivers, patches, and software updates • Desktop System Software (DSS)- If you should also reinstall ...detects your computer. Utility, and click Download Now. 6 Click Run to run the driver, or Save to save the driver to view the appropriate support site. • Community - Access Dell Support 3 from technicians, online courses, and frequently asked questions, hot topics, and ...