Micro Service Manual
Page 10
...new, tiny physical connector. Alternate Mode USB Type-C is a new connector standard that 's about a third the size of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products: • External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives • Portable USB 3.0/USB 3.1 Gen 1 Hard Drives • USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters • USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers • USB 3.0/USB 3.1 Gen 1 Solid-state Drives • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards...
...new, tiny physical connector. Alternate Mode USB Type-C is a new connector standard that 's about a third the size of the available SuperSpeed USB 3.0/USB 3.1 Gen 1 products: • External Desktop USB 3.0/USB 3.1 Gen 1 Hard Drives • Portable USB 3.0/USB 3.1 Gen 1 Hard Drives • USB 3.0/USB 3.1 Gen 1 Drive Docks & Adapters • USB 3.0/USB 3.1 Gen 1 Flash Drives & Readers • USB 3.0/USB 3.1 Gen 1 Solid-state Drives • USB 3.0/USB 3.1 Gen 1 RAIDs • Optical Media Drives • Multimedia Devices • Networking • USB 3.0/USB 3.1 Gen 1 Adapter Cards...
Micro Service Manual
Page 45
... on the disk, or the disk is full. BIOS Post code (Old LED pattern 1010) Mem config, modules incompatible or invalid config. Enable the Pointing Device option in Dell Diagnostics. The hard drive cannot read the data. Restart the computer. Troubleshooting 45 BIOS to video init. Contact Dell The optical drive does not respond to the microprocessor has failed. Diagnostic error messages Table 6. The operation requires a hard drive in the hard drive bay. Install a hard drive in the...
... on the disk, or the disk is full. BIOS Post code (Old LED pattern 1010) Mem config, modules incompatible or invalid config. Enable the Pointing Device option in Dell Diagnostics. The hard drive cannot read the data. Restart the computer. Troubleshooting 45 BIOS to video init. Contact Dell The optical drive does not respond to the microprocessor has failed. Diagnostic error messages Table 6. The operation requires a hard drive in the hard drive bay. Install a hard drive in the...
Re-imaging Guide for Microsoft Windows
Page 3
... of reinstallation ...7 Updating or Resetting the BIOS 9 Flashing the BIOS ...9 Clearing CMOS settings 9 Trusted Platform Module (TPM) security 10 Reinstalling the operating system 11 Reinstalling Drivers and Applications 12 Displaying drivers and applications on your computer 12 Reinstallation sequence for drivers and applications 13 1 Intel chipset device software 13 Downloading and installing these chipset drivers 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel...
... of reinstallation ...7 Updating or Resetting the BIOS 9 Flashing the BIOS ...9 Clearing CMOS settings 9 Trusted Platform Module (TPM) security 10 Reinstalling the operating system 11 Reinstalling Drivers and Applications 12 Displaying drivers and applications on your computer 12 Reinstallation sequence for drivers and applications 13 1 Intel chipset device software 13 Downloading and installing these chipset drivers 13 2 Critical Microsoft Quick Fix Engineering (QFE) updates 14 3 Media-card reader driver 14 Downloading and installing the media-card reader driver 14 4 Intel...
Small Form Factor Service Manual
Page 72
... BIOS state 5 BIOS state 6 BIOS state 7 BIOS state 8 BIOS state 9 3 7 BIOS state 10 Diagnostic error messages Notes video sub sytem config or failure. Diagnostic error messages Error messages AUXILIARY DEVICE FAILURE BAD COMMAND OR FILE NAME CACHE DISABLED DUE TO FAILURE CD DRIVE CONTROLLER FAILURE DATA ERROR DECREASING AVAILABLE MEMORY DISK C: FAILED INITIALIZATION DRIVE NOT READY Description The touchpad or external mouse may be faulty. Enable the Pointing Device option in the bay before it can continue. Contact Dell The optical drive...
... BIOS state 5 BIOS state 6 BIOS state 7 BIOS state 8 BIOS state 9 3 7 BIOS state 10 Diagnostic error messages Notes video sub sytem config or failure. Diagnostic error messages Error messages AUXILIARY DEVICE FAILURE BAD COMMAND OR FILE NAME CACHE DISABLED DUE TO FAILURE CD DRIVE CONTROLLER FAILURE DATA ERROR DECREASING AVAILABLE MEMORY DISK C: FAILED INITIALIZATION DRIVE NOT READY Description The touchpad or external mouse may be faulty. Enable the Pointing Device option in the bay before it can continue. Contact Dell The optical drive...
Small Form Factor Service Manual
Page 75
... supports the system configuration settings may be malfunctioning, or a memory module may require recharging. Correct the settings for the same error. System error messages Table 7. Previous attempts at booting this checkpoint and contact Dell Technical Support CMOS checksum error RTC is reset, BIOS Setup default has been loaded. System fan failure System fan has failed. No boot device available No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists. • If the hard drive...
... supports the system configuration settings may be malfunctioning, or a memory module may require recharging. Correct the settings for the same error. System error messages Table 7. Previous attempts at booting this checkpoint and contact Dell Technical Support CMOS checksum error RTC is reset, BIOS Setup default has been loaded. System fan failure System fan has failed. No boot device available No bootable partition on hard disk drive, the hard disk drive cable is loose, or no bootable device exists. • If the hard drive...
Tower Service Manual
Page 79
... exit the program. Connect your computer to an electrical outlet to charge the battery. Correct the settings for the same error. Run the System Set tests in times for the Date and Time options. System fan failure System fan has failed. Hard-disk drive failure Possible hard disk drive failure during POST. If reseating the cable does not solve the problem, replace the keyboard. Dell recommends that the boot sequence information is reset, BIOS Setup default has been loaded.
... exit the program. Connect your computer to an electrical outlet to charge the battery. Correct the settings for the same error. Run the System Set tests in times for the Date and Time options. System fan failure System fan has failed. Hard-disk drive failure Possible hard disk drive failure during POST. If reseating the cable does not solve the problem, replace the keyboard. Dell recommends that the boot sequence information is reset, BIOS Setup default has been loaded.
Tower Setup and specifications guide
Page 13
... GB 7200 RPM HDD + Intel Optane Memory 3.5 1 TB 7200 RPM HDD + Intel Optane Memory System specifications 13 Chipset specifications Type Intel Q370 Non-volatile memory on chipset Yes BIOS configuration SPI (Serial Peripheral Interface) 256 Mbit (32 MB) located at SPI_FLASH on chipset Trusted Platform Module (TPM) 2.0 Security Device (Discrete TPM 24 KB located at TPM 2.0 on chipset Enabled) Firmware-TPM (Discrete TPM disabled) By default the Platform...
... GB 7200 RPM HDD + Intel Optane Memory 3.5 1 TB 7200 RPM HDD + Intel Optane Memory System specifications 13 Chipset specifications Type Intel Q370 Non-volatile memory on chipset Yes BIOS configuration SPI (Serial Peripheral Interface) 256 Mbit (32 MB) located at SPI_FLASH on chipset Trusted Platform Module (TPM) 2.0 Security Device (Discrete TPM 24 KB located at TPM 2.0 on chipset Enabled) Firmware-TPM (Discrete TPM disabled) By default the Platform...
Tower Setup and specifications guide
Page 15
... Table 9. System board connectors M.2 Connectors M.2 Connectors Serial ATA (SATA) connector PCIe X16 slot 1 - 2230/2280 (Support SATA & PCIe interface) 1 - 2230 (keyed to support Integrated or Discrete WiFi, Support Intel CNVi or USB2.0/PCIe) 4 (one Gen2 port for ODD and the rest of the ports support Gen3) 1(Support Standard Rev 3.0) System specifications 15 Ports and connectors Memory card reader USB Security Audio Video Network adapter SD 4.0 memory card reader-optional • Two USB 2.0 (SmartPower On) ports • Five USB 3.1 Gen 1 ports • One USB 2.0 port • One...
... Table 9. System board connectors M.2 Connectors M.2 Connectors Serial ATA (SATA) connector PCIe X16 slot 1 - 2230/2280 (Support SATA & PCIe interface) 1 - 2230 (keyed to support Integrated or Discrete WiFi, Support Intel CNVi or USB2.0/PCIe) 4 (one Gen2 port for ODD and the rest of the ports support Gen3) 1(Support Standard Rev 3.0) System specifications 15 Ports and connectors Memory card reader USB Security Audio Video Network adapter SD 4.0 memory card reader-optional • Two USB 2.0 (SmartPower On) ports • Five USB 3.1 Gen 1 ports • One USB 2.0 port • One...
Tower Setup and specifications guide
Page 18
.... • Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. 18 System setup From the System setup, you can make your computer security Topics: • BIOS overview • General options • System information • Video screen options • Security • Secure boot options • Intel Software Guard Extensions options • Performance • Power management • Post behavior • Manageability • Virtualization support • Wireless options • Maintenance •...
.... • Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices. 18 System setup From the System setup, you can make your computer security Topics: • BIOS overview • General options • System information • Video screen options • Security • Secure boot options • Intel Software Guard Extensions options • Performance • Power management • Post behavior • Manageability • Virtualization support • Wireless options • Maintenance •...
Tower Setup and specifications guide
Page 19
... Option ROMs-Default • Enable Attempt Legacy Boot This option controls whether or not the system will prompt the user to enter the Admin password when booting a UEFI boot path from the F12 Boot Menu. • Always, Except Internal HDD-Default • Always • Never Allows you to control the on the computer and its installed devices, the items listed in this section may or may not appear. System setup 19 System Configuration Option...
... Option ROMs-Default • Enable Attempt Legacy Boot This option controls whether or not the system will prompt the user to enter the Admin password when booting a UEFI boot path from the F12 Boot Menu. • Always, Except Internal HDD-Default • Always • Never Allows you to control the on the computer and its installed devices, the items listed in this section may or may not appear. System setup 19 System Configuration Option...
Tower Setup and specifications guide
Page 21
... an administrator password is disabled by default. • Enable Secure Digital (SD) Card • Secure Digital (SD) Card Boot • Secure Digital (SD) Card Read-Only Mode Video screen options Table 20. Allows you bypass the System (Boot) Password and the internal HDD password prompts during a system restart. • Disabled - Bypass the password prompts on board devices.. This option is selected by default. This option lets you to control the minimum and maximum number of characters...
... an administrator password is disabled by default. • Enable Secure Digital (SD) Card • Secure Digital (SD) Card Boot • Secure Digital (SD) Card Read-Only Mode Video screen options Table 20. Allows you bypass the System (Boot) Password and the internal HDD password prompts during a system restart. • Disabled - Bypass the password prompts on board devices.. This option is selected by default. This option lets you to control the minimum and maximum number of characters...
Tower Setup and specifications guide
Page 29
...) Downloading drivers 1 Turn on the desktop. 2 Go to install the drivers. Software 29 5 Software This chapter details the supported operating systems along with instructions on how to Dell.com/support. 3 Click Product Support, enter the Service Tag of your desktop. 8 After the download is complete, navigate to the folder where you do not have the Service Tag, use the auto detect feature or manually browse for your desktop model. 4 Click Drivers and Downloads. 5 Select the operating...
...) Downloading drivers 1 Turn on the desktop. 2 Go to install the drivers. Software 29 5 Software This chapter details the supported operating systems along with instructions on how to Dell.com/support. 3 Click Product Support, enter the Service Tag of your desktop. 8 After the download is complete, navigate to the folder where you do not have the Service Tag, use the auto detect feature or manually browse for your desktop model. 4 Click Drivers and Downloads. 5 Select the operating...
Micro Setup and specifications guide
Page 12
... HDD + Intel Optane Memory 2.5 1 TB 7200 RPM HDD + Intel Optane Memory 2.5 2 TB 5400 RPM HDD + Intel Optane Memory 12 System specifications Chipset specifications Type Intel Q370 Non-volatile memory on chipset Yes BIOS configuration SPI (Serial Peripheral Interface) 256 Mbit (32 MB) located at SPI_FLASH on chipset Trusted Platform Module (TPM) 2.0 Security Device (Discrete TPM 24 KB located at TPM 2.0 on chipset Enabled) Firmware-TPM (Discrete TPM disabled) By default...
... HDD + Intel Optane Memory 2.5 1 TB 7200 RPM HDD + Intel Optane Memory 2.5 2 TB 5400 RPM HDD + Intel Optane Memory 12 System specifications Chipset specifications Type Intel Q370 Non-volatile memory on chipset Yes BIOS configuration SPI (Serial Peripheral Interface) 256 Mbit (32 MB) located at SPI_FLASH on chipset Trusted Platform Module (TPM) 2.0 Security Device (Discrete TPM 24 KB located at TPM 2.0 on chipset Enabled) Firmware-TPM (Discrete TPM disabled) By default...
Micro Setup and specifications guide
Page 17
... support • Wireless options • Maintenance • System logs • Advanced configuration System setup CAUTION: Unless you are an expert computer user, do not change the settings in your desktop hardware and specify BIOS level options. 4 System setup System setup enables you to manage your computer, such as the amount of RAM and the size of the hard drive. • Change the system configuration information. • Set or change a user-selectable option, such as the user password, type of hard drive installed...
... support • Wireless options • Maintenance • System logs • Advanced configuration System setup CAUTION: Unless you are an expert computer user, do not change the settings in your desktop hardware and specify BIOS level options. 4 System setup System setup enables you to manage your computer, such as the amount of RAM and the size of the hard drive. • Change the system configuration information. • Set or change a user-selectable option, such as the user password, type of hard drive installed...
Micro Setup and specifications guide
Page 18
... time settings. Changes to enter the Admin password when booting a UEFI boot path from the devices specified in this list. System Configuration Option Integrated NIC SATA Operation Description Allows you to control the on the computer and its installed devices, the items listed in this section may or may not appear. The options are: • Disabled • Enabled • Enabled w/PXE (default) NOTE: Depending on -board LAN controller. Allows you to select the Enable Legacy Option ROMs option...
... time settings. Changes to enter the Admin password when booting a UEFI boot path from the devices specified in this list. System Configuration Option Integrated NIC SATA Operation Description Allows you to control the on the computer and its installed devices, the items listed in this section may or may not appear. The options are: • Disabled • Enabled • Enabled w/PXE (default) NOTE: Depending on -board LAN controller. Allows you to select the Enable Legacy Option ROMs option...
Micro Setup and specifications guide
Page 20
... BIOS updates via UEFI capsule update packages. This option lets you to the System and Hard Disk passwords are set . This option lets you determine whether changes to control the minimum and maximum number of characters is disabled by default. Option Security Description • Auto (default) • Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will always prompt for the system and internal HDD passwords when powered...
... BIOS updates via UEFI capsule update packages. This option lets you to the System and Hard Disk passwords are set . This option lets you determine whether changes to control the minimum and maximum number of characters is disabled by default. Option Security Description • Auto (default) • Intel HD Graphics NOTE: If you do not select Auto, the on-board graphics device will always prompt for the system and internal HDD passwords when powered...
Micro Setup and specifications guide
Page 27
... manually browse for your desktop model. 4 Click Drivers and Downloads. 5 Select the operating system installed on how to download the driver for your desktop, and then click Submit. NOTE: If you saved the driver file. 9 Double-click the driver file icon and follow the instructions on the screen. Topics: • Supported operating systems • Downloading drivers • Network adapter drivers • Audio drivers • Display adapter • Security drivers • Storage controller • System device drivers • Other device drivers Supported operating systems Software...
... manually browse for your desktop model. 4 Click Drivers and Downloads. 5 Select the operating system installed on how to download the driver for your desktop, and then click Submit. NOTE: If you saved the driver file. 9 Double-click the driver file icon and follow the instructions on the screen. Topics: • Supported operating systems • Downloading drivers • Network adapter drivers • Audio drivers • Display adapter • Security drivers • Storage controller • System device drivers • Other device drivers Supported operating systems Software...
Small Form Factor Setup and specifications guide
Page 17
... about the hardware installed in the BIOS Setup program. Certain changes can : • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage your computer security Topics: • System setup • General options • System information • Video screen options • Security • Secure boot options • Intel Software Guard Extensions options • Performance • Power management • Post...
... about the hardware installed in the BIOS Setup program. Certain changes can : • Change the NVRAM settings after you add or remove hardware • View the system hardware configuration • Enable or disable integrated devices • Set performance and power management thresholds • Manage your computer security Topics: • System setup • General options • System information • Video screen options • Security • Secure boot options • Intel Software Guard Extensions options • Performance • Power management • Post...
Small Form Factor Setup and specifications guide
Page 20
... or Disable the BIOS module interface of characters allowed for passwords on Restarts (warm boots). Allows you to the System and Hard Disk passwords are set , change , and delete the system password. This option is set , change , and delete the admin password. Allow Non-Admin Password Changes - Security Option Admin Password System Password Internal HDD-0 Password Strong Password Password Configuration Password Bypass Description Allows you to the operating system. • TPM On (default) • Clear • PPI Bypass for Enable...
... or Disable the BIOS module interface of characters allowed for passwords on Restarts (warm boots). Allows you to the System and Hard Disk passwords are set , change , and delete the system password. This option is set , change , and delete the admin password. Allow Non-Admin Password Changes - Security Option Admin Password System Password Internal HDD-0 Password Strong Password Password Configuration Password Bypass Description Allows you to the operating system. • TPM On (default) • Clear • PPI Bypass for Enable...
Small Form Factor Setup and specifications guide
Page 26
... the instructions on the desktop. 2. Click Product Support, enter the Service Tag of your desktop. 6. Turn on the screen. Click Download File to install. 7. Topics: • Supported operating systems • Downloading drivers • Network adapter drivers • Audio drivers • Display adapter • Security drivers • Storage controller • System device drivers • Other device drivers Supported operating systems Table 32. 5 Software This chapter details the supported operating systems along with instructions on how to Dell.com/support. 3. Scroll...
... the instructions on the desktop. 2. Click Product Support, enter the Service Tag of your desktop. 6. Turn on the screen. Click Download File to install. 7. Topics: • Supported operating systems • Downloading drivers • Network adapter drivers • Audio drivers • Display adapter • Security drivers • Storage controller • System device drivers • Other device drivers Supported operating systems Table 32. 5 Software This chapter details the supported operating systems along with instructions on how to Dell.com/support. 3. Scroll...
